キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Onfleetとは

Onfleetのソフトウェアは、現地配送業務を最初から最後まで簡素化します。今すぐ無料トライアルを開始してください。

Onfleetの製品詳細

良いポイント:

After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost.

改善してほしい点:

That is really the only complaint that we have and it is a big one for us.

Onfleetの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.6
機能
4.4
価格の妥当性
4.5

おすすめ度

9.0/10

Onfleetの総合評価は4.6/5です。 (キャプテラに寄せられた93件のレビューより集計)。

Onfleetを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (93件)

Rajkishore
Rajkishore
インドのFounder
認証済みLinkedInユーザー
物流、サプライチェーン, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Our Company without Onfleet is Cripple

5.0 3 年前

製品を使ってみた感想: We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

良いポイント:

Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

改善してほしい点:

In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

Onfleetからの返信

3 年前

Thank you for all of these product-specific details - this is great and helpful!!

Vinol Joy
Vinol Joy
シンガポールのCo-Founder
認証済みLinkedInユーザー
物流、サプライチェーン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

4.0 3 年前

製品を使ってみた感想: Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

良いポイント:

- It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale)

改善してほしい点:

- Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

Onfleetからの返信

3 年前

Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.

Kenny
アメリカのOperations Manager
建築資材, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great tool for managing my fleet.

3.0 6 年前

製品を使ってみた感想: Helps me manage my fleet and monitor where my trucks are at at any given moment.

良いポイント:

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

改善してほしい点:

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Onfleetからの返信

6 年前

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Ashli
アメリカのGeneral Manager
代替医療, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Exceeds the simplicity that competitors dont!

5.0 3 年前

製品を使ってみた感想: As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
Best most simplified delivery platform on the market.

良いポイント:

I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message.

改善してほしい点:

I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Easy to use software

5.0 3 年前

製品を使ってみた感想: The software has helped make the driver management and route tracking piece of our business a lot simpler.

良いポイント:

The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

改善してほしい点:

The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

Onfleetからの返信

3 年前

Thank you for your review and the insights. We are continuously working to have our ETAs be as accurate as possible!

James
アメリカのCo-founder
建設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Modern logistics platform for serious on-demand companies

5.0 8 か月前

製品を使ってみた感想: Onfleet has been a game-changer for us. The prevailing dogma in startups is not to let other companies own large pieces of your technology stack; however, everybody knows it would be crazy to build your own Stripe. Likewise, in the logistics space, Onfleet has a product that saved us a huge amount of time while allowing us to build out a custom logistics solution unlike any other in the construction industry. Don't reinvent the wheel. Use Onfleet.

良いポイント:

Onfleet is a modern product, it has world-class UX and an API that rivals Stripe's for completeness, up-time, ease of integration, and capability. They have serious technical chops. Too many logistics platforms are overly focused on specific verticals and back-office use cases, Onfleet has a product that is adaptable to diverse industries and, with their technical capability, it can be integrated seamlessly into complex products. Onfleet delivers.

改善してほしい点:

There are many features I would add to the platform, although they have correctly aimed at a "less is more" approach for wider usability and product focus. My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform. I also would love if the driver tracking were mobile-native as well, it is presently also hosted in a response web UI. These are minor issues compared to the total value they deliver.

Onfleetからの返信

8 か月前

Thank you for your time and review James. We're proud to work with you and your team regularly. We're also glad you didn't reinvent the wheel :) That's what we're here for. We've got very exciting updates that you might like related to some of the features you mentioned here. Be on the lookout for updates in our product update emails. Looking forward to continuing to grow together. Thank you very much.

Branden
アメリカのLogistics Director
小売, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

JARS X Onfleet

5.0 8 か月前

製品を使ってみた感想: Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

良いポイント:

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from [sensitive content hidden] is great when needed

改善してほしい点:

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

Onfleetからの返信

8 か月前

Thank you for your review Branden. We're glad that Onfleet has helped you increase output and quality control. We've got super exciting updates to our route optimization features coming very soon, so be on the lookout for our product update emails. Once those updates are live in the product, your support manager can help you go through and address any improvements you'd like to see. Thanks again for your time and for being a loyal customer.

Robbin
カナダのDistribution Manager & Last Mile Lead
食品製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

You need Onfleet in your life!

5.0 8 か月前

製品を使ってみた感想: Extremely pleasant and wonderful!

良いポイント:

Onfleet is extremely user-friendly for all involved, from the Admin, dispatchers, and drivers, the software keeps up with large volume. The ability to customize the Driver, Team, and customer experience.

改善してほしい点:

My only issue is that things that should be commonplace are considered extra add-ons which can increase your price.

Onfleetからの返信

8 か月前

Thank you very much for your comments Robbin. We appreciate you taking the time to leave this review. As you know, we're always updating our platform to include more features that come with your subscription. If you have any questions or need any help with any of those, please don't hesitate to reach out to our support team, and we'll be more than happy to walk you through them. Thank you very much again. We're looking forward to continuing to work with you.

Philip
Philip
アメリカのPresident/Owner
認証済みLinkedInユーザー
飲食店, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Fantastic product. Could not do deliveries without it

5.0 8 か月前

製品を使ってみた感想: Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.

良いポイント:

The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly.

改善してほしい点:

Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers.

Onfleetからの返信

8 か月前

Thank you for your time and your review Philip! We're lucky to work with you all and look forward to continuing to work with you. We've shared your feedback about segmentation with our product team and will make sure to address that and reach out to you to ask for feedback about the product roadmap as needed. Thanks again!

Pratik
アメリカのSenior Product Manager
食品、飲料, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Fast product, easy integration with multiple capabilities

4.0 9 か月前

製品を使ってみた感想: It's a great dispatch management application!

良いポイント:

The integration with Onfleet is very easy and the documentation is very well laid out to do so. The feature set is quite large, and Onfleet solves for most of the our use-cases. The Customer Success and Support teams are exceptional, making it a breeze to resolve any issues!

改善してほしい点:

The dashboard requires some training to get user's accustomed to it, and it would have been more helpful were it more customizable.

Onfleetからの返信

9 か月前

Hi Pratik, thank you for your feedback. We appreciate it. It's great to hear that you found our documentation helpful and that our features cover your business needs. Don't forget that we just launched our integrations marketplace to provide you with many more features and use cases to help make you more successful. If there is anything you'd like to see added there, please don't hesitate to contact us. You'll see many more world-class integrations in the next few months. Looking forward to continuing to work with you and making the dashboards serve precisely the purpose you need. Thanks again.

Brian
デンマークのCEO
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Works

4.0 3 年前

製品を使ってみた感想: It’s a good way to follow the fleet of cars

良いポイント:

It works and is easy for the users Simple to use

改善してほしい点:

The typing of Trips in the system is to hard

Onfleetからの返信

3 年前

Thanks for your review - we appreciate your time and thoughts on our product and how you use it for your business.

James
カナダのCustomer Experience Manager
物流、サプライチェーン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

The most user friendly solution to delivery fleet management

5.0 3 年前

良いポイント:

The user interface makes it really easy to keep an eye on the overall operations of drivers on the road. For support, this helps establish expectations for customers reaching out about their deliveries.

改善してほしい点:

There are a few features I would like to see implemented to fit our needs, such as being able to use Contactless Signatures for signature required only deliveries. However the support team is very helpful is forwarding these requests to their product team for further development.

Onfleetからの返信

3 年前

Thanks for the review, especially on UI. We appreciate your comments on contactless signatures, what you're asking for is totally possible with a few changes in your admin settings. "Your friend" at Onfleet will follow up!

George
アメリカのSupervisor
非営利団体運営, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Effective the OnFleet use

5.0 3 年前

製品を使ってみた感想: Overall I like the app, easy to use and understand the functions.

良いポイント:

Easy to find the address to make delivery including GPS in the app. Able to track how long for each delivery and how long to finish all the tasks. Able to locate where the delivery drivers for late pick up. Able to see how many miles for delivery every day.

改善してほしい点:

Sometimes the phone icon on the app doesn't work collect as the phone number suppose to call..

Jillian
アメリカのProgram Manager
倉庫, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

OnFleet supported our operations during COVID-19 response efforts

5.0 4 年前

製品を使ってみた感想: We ramped up our usual grocery delivery capacity to low-income seniors by ten-fold in response to coronavirus shelter-in-place orders. Previously our routing was done manually and was not scalable. With us needing to do 2,000 deliveries per day, we really needed a straightforward and high-capacity route optimization too. OnFleet is that and everything more. I love that there's a driver app, in app communication, and real-time tracking.

良いポイント:

- real-time delivery tracking - ease of onboarding for delivery drivers - great UX

改善してほしい点:

I wish the search feature worked better - right now the search only searches through a list. Sometimes when I'm troubleshooting with a driver, I'd like to know where they are on the map. I'd want to be able to search for a driver or recipient and their name be highlighted in the map and in the side task bar.

Onfleetからの返信

4 年前

Thanks for the review, Jillian! We're excited to be working with you and your team during these challenging times. Happy to help in any way we can.

Joe
アメリカのInside Sales
卸売, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Amazing Software

5.0 2 年前

製品を使ってみた感想: Delivery routing and transportation is our whole business model and OnFleet is the service of choice to keep us on track

良いポイント:

I don't have much to say other than we couldn't operate without it (at least not at our current capacity)

改善してほしい点:

The lag within the app, aside from that it's excellent

Onfleetからの返信

2 年前

Thanks for the review, Joe! We're really glad you've benefited so much from our software.

Rado
アメリカのOwner
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great API integration

4.0 7 年前

製品を使ってみた感想: Delivery service in San Diego area providing same day service for medical patients. Using Onfleet for 5 years.

Onfleetからの返信

7 年前

Thanks very much for your review! We're excited to be working with San Diego Organics. If you have any further feedback, please email us at [email protected]. We're here to help!

認証済みレビュアー
認証済みLinkedInユーザー
インターネット, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Would give it 5 stars, its an excellent product, but it lacks of further customization...

4.0 6 年前

製品を使ってみた感想: Structured own fleet automation and task optimization and follow up.

良いポイント:

Easy to use and configure. You can setup communications (vía SMS and others) to interact with customers, drivers and operators. Good cost-benefit relation

改善してほしい点:

It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.

Charles
アメリカのBattery Service Manager
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

A pleasant suprise

5.0 3 年前

製品を使ってみた感想: exceptionally please with this software

良いポイント:

Much more useful and user friendly than others. ex.(like Bringg)

改善してほしい点:

would be great to be able to go into table, click on a completed task and copy or email the full drop down.

Onfleetからの返信

3 年前

We love hearing that about your real-life experience with the alternatives in the marketplace! thanks!

Gary
アメリカのCEO
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Easy. Reliable. Seamless

5.0 7 年前

製品を使ってみた感想: We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys!

Onfleetからの返信

7 年前

Thanks very much for your review! We're excited to be working with the Pharmsquad team.

Shaheen
アメリカのData Analyst
非営利団体運営, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

SFM Food Bank Review

5.0 4 年前

製品を使ってみた感想: Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.

良いポイント:

This software has been extremely impactful for us as it allowed us to efficiently scale up food deliveries to thousands of local residents. The ability to quickly move around tasks as well as optimize routes has been helpful for us.

改善してほしい点:

Sometimes, the upload using a spreadsheet can take upwards of 10 minutes depending on the size of the file. Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time.

Onfleetからの返信

4 年前

Thanks for the review, Shaheen! We're proud to be working with you and your team to help however we can.

Jake
アメリカのSales
消費財, 11~50人規模の会社
使用期間: 1年以上
投稿経路

OnFleet

4.0 5 年前

良いポイント:

The ability to track drivers in real time and give my customers an update on deliver times.

改善してほしい点:

Reports to track performance are difficult to manage, bust into graphs, and interpret.

Walter
アメリカのCEO
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

OnFleet

5.0 3 年前

良いポイント:

The carbon offset feature is amazing and we use it for everything.

改善してほしい点:

There needs to be an integration with fulfillment software.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Happiest customer, we couldn’t have survived covid without onfleet

5.0 4 年前

製品を使ってみた感想: Just wonderful

良いポイント:

Fantastic product, super nice support and always available, helped us get going quickly, saved our company

改善してほしい点:

I should’ve signed up 9 months ago when I first got in touch with onfleet

Onfleetからの返信

4 年前

Thanks for the review!

Mohammed
インドのLogistics Associate
消費者サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Easy to work on and great user interface

4.0 3 年前

製品を使ってみた感想: Good and easy to go software

良いポイント:

The user interface of the software is awesome

改善してほしい点:

Task adding while there are multiple tasks in the same location

Gustavo
コロンビアのCEO
インターネット, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Works from day one!

5.0 7 年前

製品を使ってみた感想: For our delivery startup, we had a number of choices, some even cheaper, but the quality of the web app, the customer service, the tutorials, and mostly the top notch software which from day one worked without any bugs or issues, compared to some trials we had with other companies, was the reason we choose and love Onfleet for our company.

良いポイント:

Great integration, bug free, flawless.

改善してほしい点:

The price is a little steep when you are a beginner, with little orders, which for us, who have to convert the currency to colombian pesos, eats up most of our profits until we have significant orders to get a lower fee per task. We have to have 2 tasks by the way, which makes it more expensive still.

Onfleetからの返信

7 年前

Thanks very much for your review! We're excited to be working with the Comidin team. As you mentioned, with increased delivery volume the average per-task pricing starts going down very quickly :) Also, when you get to a higher volume, you'll be able to pre-purchase task credits for up to 20% off! Email us to learn more about this.