FreshBooksとは
月額$7.50 (最初の3か月) から利用できる簡単な請求書作成および会計ソリューション。2,400万人のユーザーがすでにFreshBooksを使用しています。
The ease of use and support, combined with the price point make a great deal.
Still lack and if we forget to save it will be lost.
レビューを絞り込む (4,170件)

Dinos
I use FreshBooks because it's support kicks ass...

Becky
Online payment processing, personalization, and ease of use
製品を使ってみた感想: Billing clients and tracking spending is a breeze in Freshbooks. It takes little effort to learn and put into practice, and it can complete tasks quickly and efficiently. And the help desk is available whenever it is called for.
良いポイント:
The user-friendliness of FreshBooks is undoubtedly its best feature. Generating and sending an invoice to a client is a breeze. This is made further easier by the fact that it can connect to other services you may already be utilizing.
改善してほしい点:
The removal of the Tickets feature is the sole reason we haven't made FreshBooks our primary invoicing tool again. Previously, we would start a ticket in FreshBooks, handle it, and then turn it into an invoice.

Kelly M
Invoice and expense tracking automation
製品を使ってみた感想: The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions.
良いポイント:
Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring.
改善してほしい点:
FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me.
junsup
FreshBooks review
製品を使ってみた感想: The best thing about this software is that it was easy to use, very easy to use, and very expensive. It's very good value for money.
良いポイント:
For small companies like myself, the good invoice functionality was very useful.Ease of use, simplicity and reliability. I love how easy it is to access information, upload information, and browse sites. All of these products have amazing feature detail integration across the board.
改善してほしい点:
It's really disappointing that customers can't pay through the invoice, and the system is down a lot, so the information is lost.
FreshBooksからの返信
2 か月前
Hey Junsup, thank you for taking the time to share your review of FreshBooks. FreshBooks does connect with several online payment processors, allowing your Clients to make online credit card or ACH bank transfer payments towards your FreshBooks invoices. Should you be experiencing any issues with online payments or issues with your FreshBooks account in regards to your mention of the system being down, our Support Team is more than happy to assist. Contact information is available at https://www.freshbooks.com/contact ^DM
認証済みレビュアー
Great fit for any business with flexible plans
製品を使ってみた感想: Freshbooks is perfect for my business needs and I believe it could be a great fit for other businesses as well, especially those seeking an easy-to-use accounting solution with flexible plans that can grow along with their business needs
良いポイント:
I have found that Freshbooks simplifies every financial transaction within my business's ecosystem. From budgeting to invoice tracking, FreshBooks enables me to make decisions faster at every step of the process. I appreciate how this unified system eliminates redundant tasks without compromising security or accuracy in data collection efforts. With its wealth of useful features packaged conveniently into one platform, it's no wonder why I rely on FreshBooks for my accounting needs. Additionally, the task lists enable me to accurately track time across projects and the automated payment reminders tailored to customers' preferences are a great help.
改善してほしい点:
There are some drawbacks to using FreshBooks. For example, the software relies heavily on manual data entry, which can lead to potential human error. Additionally, the software can be quite complicated, which can quickly become overwhelming. Furthermore, I have noticed that FreshBooks self-updates frequently and without much user input, which means that some settings may be accidentally disabled or changed during one of these updates. In my view, managing all these risks can prove daunting for even the most experienced financial professional.
Daniel
FreshBooks is the best!
製品を使ってみた感想: As a freelancer, one of my clients recommended FreshBooks to me. Since then, I have adored it. What you get for free is amazing! They would have greatly impacted the way I managed previous projects if I had known about them. Their customer support is helpful and cordial. I heartily suggest them.
良いポイント:
My clients now pay me on time because of Freshbooks. Previously, I sent invoices to clients by email and normal mail in the form of PDFs, but the problem was that they didn't always pay. Because you just throw the invoice in the trash and try to remember to pay it when you can, I'm also guilty of this. However, with Freshbooks, I probably get 10–20% of clients to actually pay on time because there is a quick online option of paying with a credit card right there and then when the invoice is sent. Using credit cards obviously results in a 1-3% loss, but gaining speedier payments is more significant than that amount.
改善してほしい点:
Can have issues linking to a credit union account if that is what you use for your business. Might want to consider switching to a bank that is better accepted.

Laura
FreshBooks: An easy-to-use accounting solution with some limitations
製品を使ってみた感想: My time spent with FreshBooks has been quite satisfying. While this program has been great for me in terms of keeping track of spending and sending out invoices, it may not be well suited for larger businesses with more intricate accounting needs.
良いポイント:
Being a current FreshBooks user, I can attest to the software's efficacy as a means to monitor spending and issue invoices to customers. For me, having the option to connect with other services like PayPal and Stripe has been a huge time saver, and the interface is really intuitive.
改善してほしい点:
But I've also found that FreshBooks lacks some of the more sophisticated capabilities I need to run my firm. It's perfect for my simple bookkeeping needs, but it might not be the greatest choice for a bigger business with more intricate bookkeeping needs.

Meg
検討した類似製品:
Small business accounting
製品を使ってみた感想: Freshbooks is a great starter platform for small businesses. They offer solid customer support and it's easy to use if you have no accounting background.
良いポイント:
Freshbooks is easy to set up and get started with. Creating and issue invoices is quick and easy.
改善してほしい点:
Freshbooks could improve the ability to create detailed reporting. Ultimately, we've had to use other services to get the level of detail we needed for accounting.

Courtney
If you own a small business, Freshbooks is the way to go
製品を使ってみた感想: I appreciate Freshbooks because it is a straightforward and uncomplicated billing and time tracking solution for my small business. It streamlines the billing process and allows for secure online credit card payments from customers.
良いポイント:
It enhances the issuing of bills and payment gateways without adding unnecessary complexity, and customer assistance is readily available via email and phone.
改善してほしい点:
There is a limited amount of payment reminders that may be issued, no live chat help is offered, and the invoice forms might be more flexible.
Complete information about FreshBooks.
製品を使ってみた感想: My overall experience with this software is good. I will recommend all other small businesses to use it.
良いポイント:
It saves our time and provides the facilities for accounting and invoicing. We can easily track our expenses, manage projects and clients, and view reports.
改善してほしい点:
It is generally used for small businesses. We have limited choices for creating reports.

Santanu
Can be Improved
良いポイント:
1-Very Easy to Use2-The app is great3-Great for Invoicing and Balance sheet
改善してほしい点:
1-The desktop version does not look good2-A little expensive
Don't Waist Your Money on Any Other Accounting Software
製品を使ってみた感想: We struggled to find a solution that would allow us to easily track the time for multiple employees and make billing as simple as a couple of clicks. Most everything we used or tried required multiple systems that either didn't integrate at all or didn't integrate well, and required a lot of time to prep invoices and collect payments. Frehsbooks eliminated all of those issues and paid for itself in the first month.
良いポイント:
It saves my team hours of time every month. It easy to manage clients, track subscriptions, track hours and send invoices. Oh and it makes taxes season a breeze! The milage tracking feature has saved me over thousands per year in taxes since they released it.
改善してほしい点:
The only complaint I have with Freshbooks is the Expenses feature. It has the ability to connect to your bank account to automatically pull in your charges, however, it never stays connected to our bank and it becomes a hassle. But they are great about helping to resolve the issue when it happens.

Sara
Great accounting and invoicing software
製品を使ってみた感想: Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period of time. Clients will love this for making payments. Freshbooks' user-friendliness and the fact that all of my clients are saved there are two things I really like. All of my client data has been held there for more than a decade.
良いポイント:
FreshBooks has a really visually appealing interface, and that's something I really like. Even after a long day at work, logging in never leaves me feeling drained. When I log in, the most crucial information is right there on the dashboard. FreshBooks can help me operate my design business. Tracking my time, creating estimates and invoicing, creating projects, setting up regular retainers, etc. are just some of the things I do.
改善してほしい点:
As a result, there can be a lot of confusion when it comes to automatic payments. The smartphone app itself also needs a lot of work. In addition, the FreshBooks customer service needs improvement. I'd like to see some of the more expensive plans' extras available to everyone.
Rachel
Freshbooks is the ultimate for a service-based business
製品を使ってみた感想: It was a good onboarding experience. I didn't call support and had us rolling in about 2 hours. The things I miss from Quickbooks aren't here, but they are continuing to build out the system. Hopefully we can get some of those critical features sooner than later.
良いポイント:
I used to love Quickbooks. It had an app, it had time tracking. Then everything I loved was taken away. Freshbooks is the choice we made because it was built for a small service-based business. Recurring billing, time tracking, payment processing, it's all built in and easy to use. It took me 2 hours to get setup completely and it was a great experience. It's great for an owner who needs to be able to just run their business.
改善してほしい点:
This is a major miss on the accounting side of the house. If you came from Quickbooks, you know how important double-entry accounting is, in depth reporting with punchouts, a quick dashboard into profitability. This isn't the case with Freshbooks. You will need an accountant to help at the end of the year. Ours had to rebuild our system because it doesn't believe in a cash-based accounting system.

Maddie
FreshBooks made my day at work so much easier
製品を使ってみた感想: Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.
良いポイント:
I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.
改善してほしい点:
The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.
Freshbooks - Still one of the best billing systems around
製品を使ってみた感想: Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.
良いポイント:
Tracking and customer portal that is fully labeled as your own... this is a feature most competitors do not have. Know when your customers have viewed your invoices and even printed them! Slick mobile app
改善してほしい点:
Pricing has gone up vis a vis other comparable competitors. Ticketing is very basic. One issue that could have been done better is that this is more of a quoting system and not proposal based. So making fancier proposals you are best off using another platform.
Great Invoicing Software for Designers
製品を使ってみた感想: Freshbooks has a cleaner and more user friendly interface than any accounting software that I’ve used. My CPA complains that the back end is not as robust as Quickbooks, but other than that, it’s the best for creatives in my opinion
良いポイント:
I love the ability to create proposals with pictures and a client signature line. Also, the app is pretty great.
改善してほしい点:
I’d like to be able to add pictures through the app, but it’s never worked. The back end for taxes and reconciling found be better according to my cpa

Nazmul
Best Project Management for Small Business
製品を使ってみた感想: If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing, Client Portal, Contact Management, Expense Tracking, Project Management make your business easy to manage. For people who are trying to start a new business, I would recommend the FreshBooks at first.
良いポイント:
FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.
改善してほしい点:
Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.
Good but not great
製品を使ってみた感想: Good initially but got less and less happy to the point I switched in January of this year. Support is responsive but problems arent fixed and they seem to increase every month. Very frustrating to do simple things like allocating a large payment across a number of invoices.
良いポイント:
I loved it at the start the simplicity - the ease of use without being an accountant
改善してほしい点:
More and more negatives crept in when it moved to the new format. So many everyday tasks required awkward workaround, Things didn't work as they should and support didn't fix them just provided alternative ways of achieving the same - in a very roundabout manner.
FreshBooksからの返信
8 か月前
Hey Brian, thank you for taking the time to share your review of FreshBooks. Our Support Team is always here to assist with any questions or concerns. If you have any feedback or feature suggestions you wish to share, or any outstanding issues you need assistance with, our Support Team would be happy to help. Our Support Team can be contacted at https://www.freshbooks.com/contact. ^DM
Freshbooks just keeps improving.
製品を使ってみた感想: I've grown, Freshbooks has grown; we've grown together over the years. Really no complaints - and a support team that other companies should model themselves after!
良いポイント:
Ease of use, especially since the redesign, integrations with PayPal, etc. does save some time, integrated time tracker (although I still primarily use Toggl), makes book keeping - dare I say - fun? (Ok, as fun as it can be!). Great support - I've had timely replies every day of the week and after hours. Impressive!
改善してほしい点:
I've had some integration issue (transactions not coming in, duplicates, etc.) but Support has always been helpful. They've offered to manually import transactions for me on more than one occasion. I'm on a paid tier but I'd have to pay more for some of the features I wouldn't mind trying out. Not in love with the subscription model, especially when many of the new features require higher tiers. Doesn't really make sense to be hooked up to an eCommerce platform given their tier limitations.
Derek
Simple Invoicing Solution for Small Business
製品を使ってみた感想: I've been extremely happy with Freshbooks so far. It has certainly reduced the amount of time I spend doing my time tracking, invoicing and accounting. Tracking expenses throughout the year makes it easy for my tax professional to "do his thing" in regards to reporting and deductions.
良いポイント:
I primarily use this software for tracking time against clients, for everything from larger projects to simple one-off tasks. It's incredibly easy to start the timer, associate it with the client/project, then stop the timer when the session/job is complete. On the first of the month, I can quickly generate and send invoices for each client based on the time tracked. Clients can then pay by check or online, and I can mark invoices as paid after the payments are reconciled by my bank. The automated invoice reminders have helped collect money I'd otherwise be chasing down.
改善してほしい点:
Wish there were some additional follow-up/reminder options. Some of my clients need more than 3 reminders, sometimes. I also find it somewhat confusing doing the reconciling, as not marking transfer/expenses properly can do funny things to the ledgers (although the reports make it pretty easy to go back and fix).

Randall
FreshBooks provides small businesses with some of the best invoicing and billing features available.
製品を使ってみた感想: Billing and invoicing were made much easier using this software.
良いポイント:
FreshBooks gives small businesses a well-designed and intuitive user interface that can easily be used for a variety of different functions, most notably billing, and invoicing. Users are given a wide array of attractive template designs to choose from when creating invoices, allowing for catchy, yet professional looking documents. FreshBooks also provides users with tools for team collaboration, estimates, and projects, all of which can be easily navigated and set up to increase your small businesses' ability to maximize communication, send automatic reminders, submit proposals, and secure jobs with relative ease. As an accounting package, FreshBooks also provides users with the ability to perform some fundamental bookkeeping and accounting functions, has some bank reconciliation functions, enables you to accept online credit card payments, and provides many of these features via their full-featured mobile application. Last but not least, FreshBooks provides excellent customer service from the start. A detailed and easily followed tutorial will help new users get started, while their well-trained staff is always ready to provide users with answers to any questions or issues they may encounter. FreshBooks is very proud of their customer service and their customer satisfaction rating, and it really shows when you speak with one of their representatives.
改善してほしい点:
One limitation in FreshBooks as an accounting package is the fact that they utilize single-entry accounting. While this may not be an obvious flaw to a new small business owner, it will become apparent as more accounts are created, employees are hired, and payment options are implemented. Single-entry accounting is quick and simple, but it certainly leaves something to be desired. Over the years some application updates have diminished or completely removed some useful features, like service and customer records, and inventory tracking, all of which were very convenient and helpful features.
Randal
"New" Freshbooks has completely make this formerly amazing service...unusable & frustrating
製品を使ってみた感想: Loved them for more than a decade, until the "New" version completely left us wondering what went wrong. Their support has been great, helping us to move to another platform, but again, the "New" version is making that transition even harder, although we haven't tried to export from "Classic", so I could be wrong.
良いポイント:
The previous "Classic" edition was so easy to use, powerful in its simplicity and quick. The only thing I can say about the "New" version is that it is pretty.
改善してほしい点:
The "New" version might be pretty, but it has become pretty awful to use. The platform is now so slow, we often wonder if we clicked on something...so we wait (e.g. create an invoice). Navigation used to be simple, but that is no longer the case. It takes many more clicks to find the information I need. I've been using now for about 2 months, so I know where to go, but it takes so much longer now. Invoicing & applying payment now prone to mistakes. The Credit card option will be ON/OFF for all subsequent invoices, so it's hard to make an exception (e.g. hardware) for one invoice. We have to constantly check a few options for every invoice, making the whole process much longer. Billing for time is somewhat better. It now shows ONLY the clients that have unmilled time, but once you create an invoice, the client will stay in the list for a good 15 minutes, making this feature cool, but useless. All in all, being moved to "New" has been an absolute nightmare and has caused us to completely lose faith in this company, which I have been using since its inception. We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional.
FreshBooksからの返信
昨年
Hey Randal, thank you for taking the time to share your review and raise these concerns. I'm sorry to hear that you've experienced some issues when using FreshBooks - I have passed this feedback along to our team on your behalf. Feedback from customers like yourself is absolutely valuable for the changes and updates that are made to FreshBooks. You can keep up to date with all the changes and updates our team is making here: https://support.freshbooks.com/hc/en-us/articles/360054235012-Changes-Updates-in-2021. If there are any questions or concerns our Support Team can assist with, our contact information can be found here: https://www.freshbooks.com/contact. ^DM
Alexandra
Freshbooks is the perfect solutions for service based businesses
製品を使ってみた感想: We've used Freshbooks for quite sometime now in our business. When searching for billing software, I needed something smoothe, mobile and also that allowed for customer portals that could be branded to our company. This was a big deal for us, so we absolutely wanted to make sure it was a feature in whatever software it was and Freshbooks did just that. Freshbooks is super easy to use and handles everything from the customer accounts, to the invoicing to recurring charges and credits. At the end of the year, all the clients get a statement of their services they have paid for, and they never have to contact us about anything. They can review their bills at any time, and also accept estimates that are put together. It also is fabulous for integrations, and we currently use Google Apps, Gusto HQ and a few others to make it that much more effective.
良いポイント:
Some of the biggest reasons we chose Freshbooks over other software: *Incredibly smooth and easy to use interface *Ability to brand your own in colors as well as add your logo *Each customer can be assigned their own billing portal login and you can have multiple clients under one company but each have different username *Utilizes Braintree payments (our primary merchant processor) *Integrates with Google Apps and Gusto HQ *Flat rate for up to 5 users, we currently use the Might Oak Plan *Team tracking and hour logging for projects (huge deal since we work with contractors and they also have a free contractor add on option) *Mobile App is killer - I pop off invoices like it's nobody's business :)
改善してほしい点:
*Reporting could be improved *Needs better reconciliation in terms of balances. You can do daily balance sheets, but I would rather have it calculate how my business is doing based on capital in our current account, then factor in what we earned and our expenses. *Not good for businesses that have inventory, need inventory management (this I wouldn't necessarily rate as a con however, because Freshbooks was built and designed for SERVICE style businesses - for that it works great) *Reporting can't be opened in the mobile app, you need to access it via the browser *To my knowledge, you can't run multiple businesses out of one account. We currently have two businesses and are deciding if we are going to open up a separate Freshbooks account or if there is another option that's better suited for the second business.
Russell
Extraordinary item combined to the friendliest help in financial software
製品を使ってみた感想: The most significant thing with this product is efficient. I adore everything about FreshBooks. It is a great application for specialists and little organizations. I have been utilizing it for as long as couple of years and rate it the best programming in the market. At whatever point I had issues, the help group helped me to determine them rapidly with successful arrangements.
良いポイント:
Probably the main motivations we picked FreshBooks over other programming: *Incredibly smooth and simple to utilize interface *Ability to mark your own in hues just as include your logo *Each client can be doled out their own charging gateway login and you can have various customers under one organization however each have diverse username *Utilizes Braintree instalments (our essential vendor processor) FreshBooks is quick and dependable suite for accounting.FreshBooks is an honour winning money and bookkeeping programming and a standout amongst the best cloud answers for entrepreneurs. It is the present holder of Finances Online's Best Accounting Software Award for 2016 just as the Supreme Software Award for 2016, and has the most noteworthy consumer loyalty rates of all comparative applications in this classification. As you will discover in this survey, there is a not insignificant rundown of reasons why our specialists considered FreshBooks for these esteemed affirmations.
改善してほしい点:
*Reporting could be improved *Needs better compromise as far as parities. You can do day by day monetary records, yet I would prefer to have it ascertain how my business is getting along dependent on capital in our present record, at that point factor in what we earned and our costs. *Not useful for organizations that have stock, need stock administration (this I wouldn't really rate as a con nonetheless, on the grounds that Freshbooks was constructed and intended for SERVICE style organizations - for that it works incredible) *Reporting can't be opened in the portable application, you have to get to it through the program *To my insight, you can't maintain different organizations out of one record. We as of now have two organizations and are choosing on the off chance that we are going to open up a different Freshbooks account or if there is another choice that is more qualified for the second business.
FreshBooks, the revolutionary accounting tool
製品を使ってみた感想: FreshBooks allowed me to manage several platforms in one, saving me time and a lot of money.
良いポイント:
FreshBooks is a very easy to use software especially for adding and removing third party applications. The advantage also is that you have the possibility to connect or disconnect other third party applications according to your choices. With FreshBooks, I can create quotes or send proposals and then follow them in real time. FreshBooks also allows me to invoice clients, manage accounting and financial reporting all at once, and from the same place where I used three different applications to do all this work. FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.
改善してほしい点:
The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot. The trial time is also very short and the number of customer additions is limited.