FreshBooksのレビュー

A blissful accounting tool for managing finances.

製品を使ってみた感想： FreshBooks has been a very reliable accounting and financial management platform for us allowing us to take good care of our finances. It allows us to continuously monitor our expenses which has helped us to develop very disciplined spending habits.

良いポイント:

The invoicing function in FreshBooks is super easy to use and help create smart invoices. It also has an amazing reporting function that gives us insightful financial reports to assist us gauge of financial health. FreshBooks also has a expenses tracking function that help us to ensure we are not spending beyond our budget.

改善してほしい点:

There are no negative issues with FreshBooks to this point so nothing to dislike.

Easy to set-up and use with good features.

製品を使ってみた感想： I've been using FreshBooks since I started my business over 12 years ago. The support is excellent and it's easy to use. It has cut my accounting time down significantly so I can focus on my business.

良いポイント:

It's convenient and easy to set up and use.

改善してほしい点:

I wish the connection with Stripe was two ways. It can't pull in my income that comes outside of Freshbooks so I have to manually do it.

There has to be something better than this.

製品を使ってみた感想： The weirdest thing is an accounting program that wont show you a bank register.
How can you SEE what is going on without a register. Reconcile what exactly. It's confusing, and now you will need a bookkeeper to fix all the stuff you try to do.

良いポイント:

That it isn't Quickbooks online. I thought QBO was a train wreck and now I can see that ALL of these cloud based accounting firms are just a front for the bookkeepers union. They must be because you Will need one when you use this.

改善してほしい点:

Same goofy kind of double entry stuff that I experienced with QBO. Bank feeds are not your friend.

Freshbooks software

良いポイント:

Ease of use, flexibility and the ability to personalize our templates

改善してほしい点:

Payment options are limited and the rates are pretty high.

Freshbooks Exceeded my expectations.

良いポイント:

As a small time business owner, I appreciate Freshbooks offers so many amazing features at a fraction of the cost. The software is user friendly. I can export invoices as opposed to typing each one. Freshbooks also integrates with my Quickbooks account. There is also a 30 day trial period that allows businesses to get familiar with the software and try before buying.

改善してほしい点:

There are currently no complaints at this time.

Not really for a small business only really small business.

製品を使ってみた感想： Fair on the product. Poor on overall support. The chat bot is almost useless, and I need to start a support ticket.

良いポイント:

I do like the interface, and about 80% of its features are pretty good. But I really need to other 20%. It's not QuickBooks online.

改善してほしい点:

The reports and the Analytics need a lot of work. I've sent in MANY suggestions. The reports are only good for the smallest of business. While we do under 1 million a year, we do need decent cashflow information and detailed reporting by COGS categories. In our case Mechanical parts and labor vs Upholstery parts and labor. We also need good Job costs data. I would not mind doing it manually, but the data is not broken down to do this. The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account. VERY slow responses from support and takes days and weeks to get their "process partner to fix it. Export of your data for backup can be done, put it is very manual and time consuming. There is no path to exporting items and services. I'd like to do this so we can have a copy in the shop.

FreshBooks made it easy for me

製品を使ってみた感想： I use it for my home business I can keep everything in order.

良いポイント:

What I like about FreshBooks is how user friendly it is.

改善してほしい点:

There really are no down sides from using this product.

Tool for Organizing Money and Invoices

製品を使ってみた感想： I can say that FreshBooks has been a reliable tool for our financial management. It facilitates invoicing and tracking of vendors, and its time-tracking and detailed reporting features improve efficiency in our training projects. Additionally, expense organization helps us maintain disciplined and controlled spending habits.

良いポイント:

FreshBooks has allowed me to track associated expenses, ensuring that I don't exceed the budget and that funds are used efficiently. It has also been very helpful in my area of work, as it includes the creation and sending of professional invoices.

改善してほしい点:

The only thing I haven't liked so far is the limited functionality for larger companies.

I recommend it for each and every business owner

製品を使ってみた感想： Experience is unbelievable beyond my expectations

良いポイント:

Totally love it , practical ,super easy easy to navigate Life saverr

改善してほしい点:

Too expensive to my budget I wish there is offers

My Overall Experience With Freshbooks

製品を使ってみた感想： It is a very excellent software to me and it is very easy to use

良いポイント:

The subscription pricing is so fair and so affordable and the support centre is so amazing and excellent as they attend to me on time and help to deal with my problem on time.

改善してほしい点:

Freshbooks is an amazing software to me so far as I can generate invoices so easily and track time at the same time, for me this is what I was looking for to see from this software.

Don't Waist Your Money on Any Other Accounting Software

製品を使ってみた感想： We struggled to find a solution that would allow us to easily track the time for multiple employees and make billing as simple as a couple of clicks. Most everything we used or tried required multiple systems that either didn't integrate at all or didn't integrate well, and required a lot of time to prep invoices and collect payments. Frehsbooks eliminated all of those issues and paid for itself in the first month.

良いポイント:

It saves my team hours of time every month. It easy to manage clients, track subscriptions, track hours and send invoices. Oh and it makes taxes season a breeze! The milage tracking feature has saved me over thousands per year in taxes since they released it.

改善してほしい点:

The only complaint I have with Freshbooks is the Expenses feature. It has the ability to connect to your bank account to automatically pull in your charges, however, it never stays connected to our bank and it becomes a hassle. But they are great about helping to resolve the issue when it happens.

Great accounting and invoicing software

製品を使ってみた感想： Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period of time. Clients will love this for making payments. Freshbooks' user-friendliness and the fact that all of my clients are saved there are two things I really like. All of my client data has been held there for more than a decade.

良いポイント:

FreshBooks has a really visually appealing interface, and that's something I really like. Even after a long day at work, logging in never leaves me feeling drained. When I log in, the most crucial information is right there on the dashboard. FreshBooks can help me operate my design business. Tracking my time, creating estimates and invoicing, creating projects, setting up regular retainers, etc. are just some of the things I do.

改善してほしい点:

As a result, there can be a lot of confusion when it comes to automatic payments. The smartphone app itself also needs a lot of work. In addition, the FreshBooks customer service needs improvement. I'd like to see some of the more expensive plans' extras available to everyone.

FreshBooks is the best software I've used for my small business.

製品を使ってみた感想： FreshBooks is truly a joy to use. It helps keep my estimation and billing running smoothly, and makes it easy to process payments, and gives a lot of options to allow my clients to pay me in the way that works best for them. I love that you can track invoices from the moment you send them, and you can see when the client has viewed them, and even message the client right in the invoicing portal. I had used Quickbooks for years at another job I had, and also used it from time to time with my own businesses, but I was never happy with it. It was always clunky, slow, and glitchy, and was kind of on the basic side with it's features, or you had to pay another fee to add more features. I found FreshBooks through an ad, and gave their free trial a shot, and I was hooked from the start. the software is so responsive and easy to use, I don't believe I've ever had any kind of glitches or crashes while using it. The mobile app integrates perfectly with it, and keeps all the things I need on a regular basis at my finger tips. Any issues I've ever had, they support team was quick and efficient in helping me an answering my questions. Overall, FreshBooks is a wonderful company, and they make wonderful software that I thoroughly enjoy using.

良いポイント:

I love how intuitive and easy it is to use. The invoicing, payment processing, and overall accounts receivable functions are so simple, yet powerful and allow me to accomplish everything I need to in that area. The support staff is wonderful and extremely responsive, and it just helps my one man operation run smoothly when it comes to the accounting.

改善してほしい点:

So far I haven't found anything about the software that I don't like.

Invoice and expense tracking automation

製品を使ってみた感想： The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions.

良いポイント:

Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring.

改善してほしい点:

FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me.

Effortless Invoicing with FreshBooks: A Game-Changer for Small Businesses

製品を使ってみた感想： Overall, my experience with FreshBooks has been excellent. As a small business owner, I appreciate the platform's user-friendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options, it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users, but the value that FreshBooks provides is undeniable. Overall, I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes.

良いポイント:

FreshBooks offers a variety of features that make invoicing and financial management effortless, including customizable invoices, recurring payments, automated late payment reminders, time-tracking, and expense tracking. As a digital marketing business owner, I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows, saving us time and effort on a daily basis. Their platform's user-friendly interface and efficient features make it a top-notch solution for small businesses looking to streamline their financial processes.

改善してほしい点:

Although FreshBooks is a great invoicing and accounting software for small businesses, it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports, some users might find that the options are not as extensive as they would like. For instance, the software could benefit from more detailed insights into sales trends, expenses, and cash flow.While FreshBooks is an excellent invoicing and accounting solution, some users may find the pricing plans to be relatively expensive, particularly if they only require basic invoicing functionality. Additionally, some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a user-friendly interface, certain features can be challenging to navigate, particularly for users who are not tech-savvy. For instance, creating custom reports or integrating third-party applications can be a bit complicated.While FreshBooks does offer a mobile app, some users may find that it lacks certain features and functionality. For example, tracking time and expenses on the go can be a bit clunky, and the app could benefit from more advanced project management tools.

FreshBooks is a comprehensive accounting software

製品を使ってみた感想： Overall, I have had a great experience with FreshBooks. It's a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. The customer service team is also always available to answer any questions you may have. The only downside is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software.

良いポイント:

FreshBooks is a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have.

改善してほしい点:

The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Additionally, some of the features are a bit limited and could be improved.

A fantastic tool for accountants, FreshBooks

製品を使ってみた感想： Simple to use and effective, with a wealth of helpful features that can be tweaked to improve the final product. Simple enough for those who aren't tech savvy. It's a great program with two uses: as a payment chip that works with any card, and as a tool for managing your company's finances.

良いポイント:

FreshBooks is an accounting software that manages your daily invoices, receipt approvals, expenses, billable hours, and financial records. To improve the financial management of small businesses, FreshBooks is developing a cloud-based accounting solution. The firm boasts industry-leading customer service.

改善してほしい点:

They recently implemented a new format that was mandatory for all users. The old version of FreshBooks was far better than the new one. The software's electronic payment option is the worst part. Some banks allow it while others refuse to even process the transaction.

One of the best accounting softwares to have out there on a budget

製品を使ってみた感想： My overall experience with fresh books is excellent I've never had any issue with the system it works perfectly fine customer service responds right away if you do have any issues I remember I missed a payment and they gave me a call to remind me and even gave me enough time to pay it without canceling my account or not allow me access.

良いポイント:

Fresh books is really easy to use I love the integration of being able to have my invoices paid having the instant liks and much much more This is just a great software all around to manage your business.

改善してほしい点:

I wish it integrated more with other softwares like high level and other CRM softwares but hopefully they'll add this in the future other than that everything else is great.

My life was a mess until I started using Freshbooks.

製品を使ってみた感想： When I think about using Quickbooks or Excel I start to have a panic attack. When I think about using Freshbooks I get a refreshing feeling of a calm, relaxing wind.

良いポイント:

I record my time and expenses and it automates everything else.

改善してほしい点:

I don't have any complaints. It just works and seems simple and easy.

Stellar customer service. Simple interface.

製品を使ってみた感想： FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

良いポイント:

I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business. Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

改善してほしい点:

There are even more integrations and advancements that I think FreshBooks could offer to be even better. Here are a few examples: + I'd love to be able to do some kind of forecasting of income based either on draft invoices for project currently in the works, or estimates that have been accepted. + I wish I could set up estimates so clients could accept/reject specific line items so that I could send one estimate with different options, rather than multiple different estimates. + I wish I could apply discounts to specific line items in the invoices rather than the subtotal of the entire invoice so I could discount my services without discounting passed-along expenses I incur. I've shared such feedback and other minor requests with the FreshBooks team, and they've sounded receptive, so I hope updates/upgrades like these will one day be available.

Really like FreshBooks but there's room for improvement

製品を使ってみた感想： Here's the skinny on FreshBooks (the good, the bad, and the ugly): The Good:
You can't beat the visual dashboard for tracking outstanding and past payments for clients. It's a great billing system for small businesses and especially consultants or freelancers. The recurring billing/invoicing system is FAB! Like many platforms these days, Freshbooks showcases a library of "add-ons" to help enhance your experience. Some of the best ones (in my book, as a tech consultant and marketer) are Hubspot, Shopify, Mailchimp, Bidsketch, BaseCamp, and Podio. There's a decent time tracking feature, along with the ability to track expenses. You can create/assign staff to project billing. Of course, you can issue "estimates" to prospects for future projects. As you send invoices through the Freshbooks system, it will log "sent" emails for you. And the system is designed to handle manual invoices for snail mail as well. Each client/business that you bill receives their own "login" to your dashboard to view their invoice(s). This is a nice touch, as clients may often "misplace" that original email with your invoice in it... It integrates very nicely with Stripe and PayPal (although I hear that may be changing - what? I know) plus Freshbooks has its own payment feature. I never have issues with payments, they always come through the system promptly (for online playing, 24-48 hours, the norm). The Bad:
I'm not a fan of the reporting feature, while it's functional, it doesn't allow enough flexibility that a diverse consultant such as myself would like (need) to have. There are several reporting functions for each core feature (Accounting, Clients, Invoicing, and Time Tracking). But no option for custom reporting, which I often need as my diverse array of clientele has different process, set-ups, etc. At the very least, I would like to be able to customize the built-in reports on some level. I've not found an add-on that would assist me with this pain point. The Ugly:
Finally, sadly, the worst thing I have to say about FreshBooks is that the Android app is greatly lacking. As the years (and technology) progress, that could eventually become a deal breaker. All the features in the world won't do a consultant much good if all of those same features can't be accessed via mobile device. We're ALL mobile these days, doncha know. However, if you split your time between desktop/Mac and mobile, then Freshbooks is well worth a look!

Great for timekeeping and invoicing, but challenging for bookkeeping

製品を使ってみた感想： Great for invoicing and timekeeping, but bookkeeping function requires a course in accounting or more in-depth training that I just didn't have time for.

良いポイント:

As an attorney in solo practice, the timekeeping function is great. I can use my app or use the computer easily, and it tracks my time in a neat report for clients beautifully. I also find invoicing clients very simple, although I've found some difficulties with customization when it comes to my clients on retainer. Otherwise I've been very pleased.

改善してほしい点:

I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently. I ended up outsourcing bookkeeping to Bench, which has worked out fine but it's only been a couple of months. the difficulty using Freshbooks for bookkeeping made tax time very difficult and stressful because I had to completely redo what I had entered in the program.

Great product paired to the friendliest support in financial software.

製品を使ってみた感想： The biggest benefit we receive is how easy it is to send invoices and get paid online. Freshbooks makes this a lot easier than some of the other solutions we've tried over the years.

良いポイント:

Freshbooks is a simple and straight-forward accounting solution. It's delivered with relatively small amount of standard accounting categories so you're not overwhelmed placing expenses into their proper buckets and adding new categories is quite easy. Our business doesn't have a ton of complex expenses - and if yours does, Freshbooks might not be a good fit. What we love about Freshbooks is how straight-forward their invoicing system has been. It's easy to create recurring invoicing and it integrates with popular credit card processors to facilitate easy online payments. Perhaps the attribute that has kept us with Freshbooks through the years is their customer service - it's amazing. Customer service has always been super friendly, easy to understand, and they always seen eager to help. This interest and willingness to be helpful goes a long way.

改善してほしい点:

The only con we've experienced with Freshbooks is their limited subscription levels. We've exceed their standard top level package but we're not quite big enough to financially justify a custom/enterprise package. It seems Freshbooks is ideal for customers with a lot of recurring transactions - which, we have more individual transactions than recurring so this is part of our problem. Regardless, Freshbooks staff has always been quite helpful in offering up solutions to help us make the most of our subscription limits (500 active clients).

Free accounting apps never worked for me. Finally bit the bullet and am in major LOVE w Freshbooks.

良いポイント:

This might make me sound superficial but the first thing I loved about Freshbooks was the interface. The icons, the buttons, the way everything looks is so so appealing to me. And it made me want to use the trial version (I did this a little more than 1 year ago). Using it made me feel like I was getting my financial act together. Which it later did, btw. The time tracker is the best... time saver for me. It records time and then adds everything together in a way that nothing else really did. It seems so obvious but nothing I was using before helped track my hours this way. This is the thing that used to drive me round the bend when it came time to invoicing clients. I used to delay invoicing (aka "getting paid") because my own system was terrible..and I could not find a better way until finally deciding that maybe I needed to pay for something to help me. I like the notes section for the time entries. I like how flexible it is to shift recorded time entries around or update the text to better describe what work I actually did. I also love the support from Freshbooks. They're super responsive and extremely helpful. They do not waste my time with a lot of blather I've experienced in so many other customer service situations (like repeating back to me the question I just proferred). They include screenshots and precise language to answer my questions. Also: Expenses in FB. I now go out of my way to add in expenses as they come w/o avoiding them.

改善してほしい点:

I recommended Freshbooks to a friend of mine who started using it right away. Then he had trouble with a really difficult client he'd billed using Freshbooks. This client (I subcontracted with the friend so am aware of what all happened) contested all of my friend's work and refused payment after paying the Freshbooks invoice. And Freshbooks allowed the chargeback to happen. I think other software does not allow this --- for example, my friend now uses Quickbooks as a result. I have also experienced some quirks when it came to adding new jobs to repeat clients. This is likely my own error but it's not something I've cared to reach out to the support team to question. I also have not downloaded a year's incoming and outgoing details to give to an accountant. So I don't know how well that all works. Again, my own thing, and not necessarily on them.

"New" Freshbooks has completely make this formerly amazing service...unusable & frustrating

製品を使ってみた感想： Loved them for more than a decade, until the "New" version completely left us wondering what went wrong. Their support has been great, helping us to move to another platform, but again, the "New" version is making that transition even harder, although we haven't tried to export from "Classic", so I could be wrong.

良いポイント:

The previous "Classic" edition was so easy to use, powerful in its simplicity and quick. The only thing I can say about the "New" version is that it is pretty.

改善してほしい点:

The "New" version might be pretty, but it has become pretty awful to use. The platform is now so slow, we often wonder if we clicked on something...so we wait (e.g. create an invoice). Navigation used to be simple, but that is no longer the case. It takes many more clicks to find the information I need. I've been using now for about 2 months, so I know where to go, but it takes so much longer now. Invoicing & applying payment now prone to mistakes. The Credit card option will be ON/OFF for all subsequent invoices, so it's hard to make an exception (e.g. hardware) for one invoice. We have to constantly check a few options for every invoice, making the whole process much longer. Billing for time is somewhat better. It now shows ONLY the clients that have unmilled time, but once you create an invoice, the client will stay in the list for a good 15 minutes, making this feature cool, but useless. All in all, being moved to "New" has been an absolute nightmare and has caused us to completely lose faith in this company, which I have been using since its inception. We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional.