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ソフトウェア選びをサポートし15年

Quickbooks Onlineのレビュー

4.3 (6,347) レビューを書く

Quickbooks Onlineとは

QuickBooks Onlineは、いつでもどこでもビジネスを管理できる小規模企業の会計ソフトウェアおよびアプリです。

Quickbooks Onlineの詳細

良いポイント:

Everything is easy to use, the bank integration feature is super helpful, and I can do it on any computer that has internet.

改善してほしい点:

When you first start using the app it can be irritating and tricky.

Quickbooks Onlineの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.0
機能
4.2
価格の妥当性
4.1

おすすめ度

8.0/10

Quickbooks Onlineの総合評価は4.3/5星です。 (キャプテラに寄せられた6,347件のレビューより集計)。

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レビューを絞り込む (6,346件)

Beth
Office Manager
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10の従業員数
使用期間: Unspecified
投稿経路

Quickbooks Online User Review

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Irene
Irene
ギリシャのDirector
認証済みLinkedInユーザー
翻訳、ローカライゼーション, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Excellent online software

5.0 7 か月前

製品を使ってみた感想: I am very happy with this product. I use it for bookkeeping and my accountant reviews my entries at regular intervals.

良いポイント:

It is easy to use and you can't do anything wrong. I am using this program for 4-5 years and never had any technical issues. Reporting is straightforward and I can see my financial situation at any time.

改善してほしい点:

I am a happy QuickBooks user and have nothing negative to report.

Christina
アメリカのOwner
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

Well structured program

4.0 2 週間前 新着

製品を使ってみた感想: Overall it was a pretty decent experience. In the end, as a very small company, the cost wasn't worth it when there were free options available that don't have all of the bells and whistles but still get the job done.

良いポイント:

The main thing I love about Quickbooks online was the ability to email receipts to a dedicated email address where they would then be uploaded to my account. This made it so nice because you didn't have to take a screenshot or download a receipt sent via email in order to upload it to Quickbooks. The mobile app was also very nice and made taking pictures of receipts and uploading easy. The rest of the program was similar to free accounting softwares that I have used with no big surprises.

改善してほしい点:

I don't know if this was a problem with my bank or with Quickbooks but one of my bank accounts would require that I reverify myself every single time I signed into Quickbooks. This was extremely annoying and not something I had to do with the free accounting software that I used.

認証済みレビュアー
認証済みLinkedInユーザー
建設, 11~50の従業員数
使用期間: 1年以上
投稿経路
ソース:GetApp

DON'T DO IT!!!! ITEMS AND FEATURES still broken after four years.

2.0 先週 新着

製品を使ってみた感想: Horrible.The complaints are all over the community page. A strong product manager could easily see the threads of complaints over the last four years and prioritize customer needs appropriately. QB is not a current customer focused business. I have never been more frustrated with an app this much in my entire career. We have incorrect data being posted from timesheets to payroll. We have reports with inaccurate data. We have reported this multiple times. Again, another ticket open with likely no resolve.

良いポイント:

If your business is simple and you don't plan to need to do anything in bulk, the UI is pretty simple to follow. That is about all I can say positive.

改善してほしい点:

Here are some basic things customers complain about that are still not fixed in QB Online.1. Project Costing is INACCURATE, payroll data doesn't show correctly. Can print a transaction report because it will show the whole bill for a vendor not just the costs applied to that specific project. Same with showing a whole paycheck instead of just the cost to that project.2. Can't print a bill3. Product or Service Item in an invoice, bill, PO can't be edited without deleting entire line of data4. Can't bulk edit invoices if sales tax is turned on5. Sales tax status for customer doesn't translate to transactions like invoices. Have to mark customer exempt every single time or that transaction will show up on your sales tax report.6. No way to import a purchase order or invoice to create a bill or invoice.7. Can't set up CCs for emails for separate customers. 8. The Purchase order cannot be customized to add fields you might need. And the standard template looks like it is from 1987 with no company branding.9. You can't customize invoices per customer. ...because you can only print three custom fields and they all print on every template even though your customers might require certain data on their invoices. You are out of luck.10. No line item Vendor Statement. Can't print a statement with line items. Only can show Bill and Bill Payment. That really does the vendor no good. You can somewhat manipulate a report. But been a big ask from community with no response again.

Erica
アメリカのOffice Manager and Executive Legal Assistant
弁護士業界, 2~10の従業員数
使用期間: 2年以上
投稿経路

Great option for any business!

4.0 2 週間前 新着

製品を使ってみた感想: The software itself was easy to use and navigate.

良いポイント:

The expenses and sales receipts entries. Both are imperative to running a successful business, and the ease of imputing the information and generating reports is phenomenal. Other programs have a tendency to be a little more difficult to navigate for some users, however, this specific aspect of Quickbooks is extremely user friendly. The fact that it is also available online is a game changer.

改善してほしい点:

I wish there was another way to enter in time for a Client, instead of having to do it all at once. There are other programs that we also utilize that allow our office to enter time day by day, versus Client by Client, which saves time in the long run. I also wish there was a way to utilize the payroll feature when working with a third-party. One of our partners are unable to access this feature during tax time because the payroll provider is a third-party and not by Quickbooks, and therefore we are unable to use the reports generated for that specific item.

Brandon
Brandon
アメリカのSales Specialist
認証済みLinkedInユーザー
病院、ヘルスケア, 5,001~10,000の従業員数
使用期間: 1年以上
投稿経路

QuickBooks is a great remote accounting solution

4.0 3 週間前 新着

製品を使ってみた感想: QuickBooks Online has been crucial in our company's expansion because it allows for several individuals to view the data at once. When we were still using the desktop client, we had to be extra vigilant about who was making changes and at what times. The following day, you can find that everything you've done has been completely overwritten. We've got that sorted up now thanks to QB Online.

良いポイント:

It's great that we can sign in from any of our devices, wherever in the world. The ability to collaborate in the software at the same time without accidentally erasing one another's changes has been crucial to our development.

改善してほしい点:

The only drawback, in my opinion, is that it is available exclusively online. If you don't have internet access, or if your connection is unreliable, you might as well be out of luck. At times, the system appears to be slow, but this isn't a problem we can't solve.

Jayne
カナダのProject Co-ordinator
建設, 11~50の従業員数
使用期間: 2年以上
投稿経路

Affordable and User friendly accounting software

5.0 2 週間前 新着

製品を使ってみた感想: A great variety of reports at your finger tip; easy to read reports; easy online access anywhere; user friendly

良いポイント:

That you can access your books online, from anywhere....even on your phone. Allows you to stay up to date, even while away from the office

改善してほしい点:

As a Canadian company, we are unable to submit ROE's when we export them to the CRA online site because there is an issue with Quick Books and a ROE filing number - the exported form looks great when it's submitted, but it ends up being rejected every time.

Sasha
アメリカのPresident
エグゼクティブ・オフィス, 11~50の従業員数
使用期間: 2年以上
投稿経路

Quickbooks is best for small businesses

5.0 先週 新着

良いポイント:

It does everything I need it to do and then some for both my service-based consultancy business and my product-based business.

改善してほしい点:

The prices keep increasing. You do have to have knowledge of accounting to use the software. It is not for someone unfamiliar with base-line accounting principles. It does have so many features that it can get confusing.

認証済みレビュアー
認証済みLinkedInユーザー
グラフィックデザイン, 2~10の従業員数
使用期間: 2年以上
投稿経路

Great solution for small business accounting

5.0 3 週間前 新着

製品を使ってみた感想: Excellent product

良いポイント:

A great product that includes all the features for small business accounting, expense tracking, reporting, invoicing and payments, easy to use and affordable. Also integrates with Dext for automation.

改善してほしい点:

Nothing really, the auto reminders could be more frequent

Tara
Tara
カナダのDirector of Sales & Onboarding
認証済みLinkedInユーザー
経理, 11~50の従業員数
使用期間: 2年以上
投稿経路

Amazing functionality and capability

5.0 3 週間前 新着

良いポイント:

Ease of use, accuracy, constant improvements

改善してほしい点:

Gets pricey very quicky. Can't upgrade from Sole Prop version.

Kalina
Kalina
アメリカのFreelancer
認証済みLinkedInユーザー
消費財, 自営業
使用期間: 2年以上
投稿経路

Quickbooks Online, for the win!

4.0 2 週間前 新着

製品を使ってみた感想: Overall I have has a fairly easy and satisfying experience with Quickbooks Online. I believe that everyone should at least try them out because I believe some people would find using this service very convenient and much needed for their business.

良いポイント:

Overall, billing/invoicing and estimates is my favorite features Quickbooks Online offers. I love how easy and quickly it is to send to my customers. This is the main reason I chose to use this service.

改善してほしい点:

The only thing I would improve would be is getting ahold of customer support more quickly. But other then that I would recommend trying out Quickbooks Online.

Scott
アメリカのPresident
小売, 2~10の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

The proverbial 800 pound gorilla still works!

4.0 4 年前

製品を使ってみた感想: QBO is the only one with the complete package that includes the ability to write and track checks. Since my business is simple, I need a lighter, "for dummies" mode that could remove a lot of clutter when it is not necessary. As a consignment business, I use software that is specific to the industry. It keeps all of the data I need to meet regulations. For QBO, a payment is a simple transaction. I wish the system could be lighter and less cluttered.​

良いポイント:

Aside from keeping things in order, it allows someone with no accounting experience to do the basic bookkeeping activities, produce reports, and keep up with the finances. I like that it will connect with the bank and download activities! Best of all, it will print checks!

改善してほしい点:

Connection with the bank can be flakey, depending on the bank. You have to watch the activity because QB does not tell you if there are problems. It should provide an option to warn you when it could not contact the bank overnight. Also, it is very difficult to use the check lineup processes. For some reason, I cannot get the check printing to line up properly and the tools they give do not work well.

Amit
英国のDirector
人材派遣、人材紹介, 2~10の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

Great within limits

4.0 12 か月前

製品を使ってみた感想: The support team provided me assurances that the issue would be resolved but never was. I eventually had lower subcontractors after a few months so I stopped bothering.

良いポイント:

Intuitive and Powerful accounting tool. Also like the fact that our annual accounts generation is now extremely low cost, as we are able to outsource to UK qualified accountants who may be based abroad.

改善してほしい点:

You can outgrow it quickly. When we had 45+ subcontractors filling their timesheets on QB, the consolidated invoice generation at the end of month started getting problematic. Apparently there is a 1000 record limit to how many daily time records can be included into an invoice. Their support couldn’t help. I self diagnosed the issue

Intuitからの返信

11 か月前

Hello there, and thanks for your review, Amit! It's awesome to hear that QuickBooks Online is working so well for your business, and congratulations on your companys growth. Please keep in mind that you can upgrade your subscription type in-account at any time if you feel like you need more room to grow. If you're still running into any issues, or need help, please feel free to reach out by phone or chat using the 'Help(?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of from there. We appreciate you being part of the QuickBooks family! -Faith, The QuickBooks Team

Eugene
アメリカのProject Manager
食品製造, 2~10の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

QuickBooks Online for the win!

5.0 12 か月前

製品を使ってみた感想: Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order.

良いポイント:

I don’t think we would be able to run our business without QuickBooks. This software has allowed us to handle all aspects of accounting in-house. The best part is the help section which contains answers to just about any accounting questions we have ever run into.

改善してほしい点:

There’s a lot of features we don’t use that seem to be in the way while navigating through the program.

Intuitからの返信

12 か月前

Hello there, and thanks for leaving your review here, Eugene! It's so awesome hearing how well QuickBooks has been working for your small business. That's amazing. If you ever need any help with your account or have questions, please feel free to reach out through the 'Help(?)' icon > 'Contact Us' in-account and we'd be glad to get you taken care of by phone or chat. All the best! -Faith, The QuickBooks Team

Gloria
アメリカのOwner
消費者サービス, 2~10の従業員数
使用期間: 1年以上
投稿経路

検討した類似製品:

Perfect for small business

5.0 4 年前

製品を使ってみた感想: Quickbooks is great because I don't have a pile of receipts to type in. I can upload my transactions directly from my bank and code them as they are uploaded. I use it for tracking income and expenses, sending invoices and running reports. I love the payroll function which saves me money because I don't have to pay the accountant to file my tax documents.

良いポイント:

I like being able to use the online service where I can log in anywhere I have internet access. This gives me the option to work remotely.

改善してほしい点:

The banking function is good, but it takes several days to sync up to my online banking balance (doesn't show charges until they are posting, and doesnt download pending ones)

Intuitからの返信

4 年前

Hi there, Gloria. We know managing a business doesn't always happen behind a desk. It's great to hear you've been able to easily complete accounting tasks while on the go. You can count on us to have your back for years to come! To find out more about updating your bank feeds in QuickBooks, we recommend this article: https://quickbooks.intuit.com/learn-support/en-us/change-bank-account/how-to-manually-update-bank-accounts/00/186436 Thanks for taking a moment to leave a review! Morgan, The QuickBooks Team

Bryant
アメリカのBusiness Owner/Personal Trainer
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Makes my job a ton easier

5.0 昨年

製品を使ってみた感想: I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

良いポイント:

I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

改善してほしい点:

Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

Tammy
アメリカのOffice Manager
獣医, 11~50の従業員数
使用期間: 2年以上
投稿経路

Quickbooks online

5.0 2 年前

製品を使ってみた感想: For the most part I really like the software, there are just a few things that aren't as handy as the old desktop version. They periodically do different feature updates that for my portion of the accounting don't really enhance my job or make it easier.

良いポイント:

I love the fact that I don't have to do manual backups! I love that it is accessible from any computer. It is a huge help that I am able to scan and attach invoices, comes in very handy when I need to double check payments made.

改善してほしい点:

From an accounting standpoint the fact that the program doesn't recognize if an invoice was previously entered by the invoice number is something I really miss from the old desktop form of the software. On this software you could enter the same invoice number in 10 times and it would never "see" that the invoice was previously entered. This causes a lot of back and forth between the vendor account and bills window which takes extra time. The only other comment I have is concerning the reports section. I am not a trained accountant and on the old desktop version it was far easier to generate reports.

Jennifer
英国のDirector
経理, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Quickbooks has made my practice

5.0 4 年前

製品を使ってみた感想: Overall this software has changed the face of my practice and how it operates. I was previously using Solar Desktop software but Quickbooks software has enabled me to be able to take on more clients, provide them with access to their accounts online, be able to confidently provide my clients with accurate training and support and it has also saved me a lot of time with some tasks such as bank reconciliations, entering transactions using bank feeds etc.

良いポイント:

Initially, I really loved the fact that you could receive very in-depth free training from home and in a classroom environment. Also, the fact that Accountants receive a licence for free for their own practice. I like the entire 'look' of the software, it doesn't feel overly complicated and is very user friendly. The help files and online helpdesk are extremely useful. I like that I can restrict the permissions that my clients have in order to avoid any unwanted mistakes being made but do feel that the permissions need to be more tailorable. I really like having the ability to set up recurring invoices which minimises the amount of time I have to spend on monthly repeating invoices.

改善してほしい点:

I feel the permissions that you can set for individual clients is not restrictive enough - I would like to be able to enable clients to create their own sales invoices and purchase invoices but maybe restrict them from being able to delete them as this has caused many issues with some of my clients. Also, the system can be a bit 'glitchy' on occasion and the figures it sometimes produces on the trial balance report is not always accurate - usually the Sales figure is inaccurate for previous financial years which can be most frustrating. I also don't like that fact that, as a Quickbooks ProAdvisor, you cannot purchase any discounted bundles of licences. I also don't like the way you have to allocate a purchase credit note to the original purchase order - it is far too confusing and causes many errors by my clients.

Tim
Tim
アメリカのLead Pastor
認証済みLinkedInユーザー
宗教団体, 自営業
使用期間: 1年以上
投稿経路

Quickbooks Organizes Our Church's Finances

5.0 4 年前

製品を使ってみた感想: QuickBooks has made the financial experience for our church so much easier. It's super easy to create reports for board meetings and see where you are financially.

良いポイント:

I love how it connects to your bank account and transfers all of the transactions to it. Being able to categorize every transaction makes things so much easier. No need to type everything in manually! Reconciling is a breeze!

改善してほしい点:

There's a huge learning curve for this software. However, they have great customer support. In the beginning, I had to stay on the phone with them for a long time to learn how to use it. Sometimes, customer support doesn't know how to use the software specifically for your needs, but they usually do a great job!

Intuitからの返信

4 年前

You've made our day, Tim! It's great to know that QuickBooks has been a helpful and easy to use tool to manage your church's finances. You can continue to rely on us for all of your bookkeeping tasks, like transaction categorization and reconciling. To stay ahead of the learning curve, we recommend checking out our video tutorials (https://quickbooks.intuit.com/tutorials/). Additionally, the Community is a great space to visit to receive support (https://community.intuit.com/). We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team

Kristen
Kristen
アメリカのSociety Curator
認証済みLinkedInユーザー
執筆、編集, 2~10の従業員数
使用期間: 2年以上
投稿経路

A little outdated, but still reliable software workhorse

4.0 3 年前

製品を使ってみた感想: There's not much I can say in addition to what I've said in the above sections. I've been using QuickBooks for around 10 years, both for my own business as well as when working for other small businesses in the past, and it's been both a joy and a pain in the butt at times. Overall, I'd still highly recommend QuickBooks as the go-to software for most businesses, because it's just so versatile and has a lot of great features. However, I'd highly recommend watching a few videos or even taking a class or two before using some of the more complex features. Otherwise, you're bound to make one small mistake that acts like a parasitic vine, weaving and entangling its way into the rest of your account features, and becoming a bit of pain to unravel.

良いポイント:

Because QuickBooks has been around for so long, there are tons of resources for information regarding how to use the software most effectively, and how to troubleshoot particularly strange issues that may arise. I appreciate that QuickBooks can be used for a business of almost any size, whether you're running a small business from home, or a multi-million dollar per year construction company. There are plenty of options for things like inventory management, accounts payable/receivable, billing/invoicing, tax scheduling, etc. The options are nearly endless, and (most) of them are reasonable easy to figure out with a little experience and know-how.

改善してほしい点:

Because QuickBooks was created so long ago, some of their features continually fall behind the times. They're always just one step behind technological innovation, and their software isn't always the most user-friendly. I think it may be a symptom of the software being designed by tax-minded individuals, who tend to think wildly differently from the majority of people who are going to use this software. Some of the features are difficult to find or use, the user-interface is a bit clunky, the software can be a bit slow at times, and there's a steep learning curve for some of the more advanced features.

Sarah
アメリカのVP, Director of Finance
マーケティング、広告, 51~200の従業員数
使用期間: 6~12か月
投稿経路

Quickbooks offers an elegant handling of non-profits

5.0 4 年前

製品を使ってみた感想: From quickbooks we have liked a lot of functions. Among them are the fact of being able to manage accounting projects (with billing system included) and be able to manage payroll. In this sense, you can even create invoices, which is convenient. The negotiation process facilitated by quickbooks has turned out to be something wonderful. It does not take long, and they are flexible with the terms of service. The display demonstrated by the capacity of quickbooks has turned out to be surprising in all the occasions in which we have used it. Is very large. The quickbooks sales team was responsible for responding adequately to all our doubts about the use of the service. Respond quickly to the needs of customers.

良いポイント:

Your invoice templates are very customizable. It is good for keeping the accounts of non-profit organizations, because it has tools for both bank reconciliation and fund accounting. Quickbooks offers a good system of payroll transfers, very stable. Quickbooks has helped us a lot with the management of resource accounting throughout our history as a business. It is ideal when it comes to organizing economically, and to put together budgets. Its integration with the Microsoft Outlook platform is recommended.

改善してほしい点:

The platform does not allow managing sales forecasts, or managing human resources. In this area there is no tracking system for absences, wage garnishments, and unforeseen expenses billing. Neither can you process payments, taxes, or fixed assets. Does not have a treasury management function.

Intuitからの返信

4 年前

Great review, Sarah! We love knowing that you've enjoyed using QuickBooks to complete so many tasks for your organization. You can count on us to be there for all of your accounting needs for years to come. We recommend checking out our Blog to find out more about ways we're working to improve (https://intuit.me/2L2zqTv). Additionally, this article provides details on setting up wage garnishments (https://quickbooks.intuit.com/learn-support/en-us/process-payroll/setting-up-a-wage-garnishment/01/370809#M7725). Lastly, we invite you to take a look at the following link to find out more about processing payments in your QuickBooks account (https://quickbooks.intuit.com/learn-support/en-us/merchant-services/process-payments-in-the-merchant-service-center/00/186106). Cheering you to continued success! Morgan, The QuickBooks Team

Jasmine
アメリカのBookkeeper
ホスピタリティ, 11~50の従業員数
使用期間: 1~5か月
投稿経路

Complicated

3.0 4 年前

製品を使ってみた感想: Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These things just aren't marked that way. My first confusion was entering in invoices. Now usually this would be an expense but if you enter it in as an expense in QB it's really accounts receivable and you'll have to enter it in as a bill. Also one of the most confusing parts is keeping up with daily reports. Now I do understand that not every type of business needs to be doing this but in the hospitality business this is a requirement. This software makes it very easy to skip past a day and do other days and it will constantly change the "number" you had named the previous day. I find this slightly annoying and confusing. Sometimes I just don't remember what day I am on or what day I am missing simply because I can skip forward days (which can be nice). My overall opinion is slightly indifferent I would honestly rather only work with M3 only because QB runs slow. I think if it ran more smoothly I think I wouldn't mind working with it but it gives me a headache of how long stuff needs to load and get errors because it can't load all my properties at once.

良いポイント:

What I liked most about this software was that you can connect the bank account to the property. This way it makes managing money and bank recons so much easier and faster. I also enjoy that I can easily delete and edit invoices or journal entries. This is sometimes a con as well. It all depends on if you know you won't accidentally click on something you shouldn't. I also like that I can easily enter in invoices and other things just by clicking on the + button.

改善してほしい点:

My least favorite thing about this software is that the longer it is up the slower it gets for me. I am not sure if this is just my problem but we do also use M3 (another accounting system) and it never slows down for me no matter how long it is up for or what I'm doing. Of course it will take some time to load your first selection but runs super smoothly after. I am very disappointed at how slow this software runs for me. I am also not a huge fan of the layout of invoices and checks written. Looks slightly disorganized in my view.

Intuitからの返信

4 年前

Hi, Jasmine. Thanks so much for your detailed review. Simplifying and allowing you to manage accounting tasks all in one place is our top priority. It's great to hear you found this to be true of QuickBooks! If you ever need an extra hand, we invite you to check out the Community. Here, you'll find a variety of how-to articles, and can even post your own questions to receive advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Additionally, to resolve any lag issues, we recommend the following article (https://community.intuit.com/articles/1771586). Cheering you to continued success! Morgan, The QuickBooks Team

認証済みレビュアー
認証済みLinkedInユーザー
経理, 自営業
使用期間: 2年以上
投稿経路

Great accounting software for small & large businesses

5.0 2 年前

製品を使ってみた感想: I use QBO for my own tax practice bookkeeping as well as for my clients. I use it daily to keep up with my firm and my clients. We all use the bank feed to facilitate automatic entry of as much data as possible.

良いポイント:

QBO allows users to easily enter their financial transactions. It even has the capability to enter most transactions for the user from the bank feed. You can let QBO import your bank activity and use rules that you set up to code the transactions appropriately. It makes reconciling your bank statement a complete breeze!

改善してほしい点:

There are some issues with payroll that can only be corrected by calling in to Customer Support. I find this annoying when I personally know and understand how the correction needs to be made. I do, however, understand that not everyone understands the ramifications of making corrections.

Denise
アメリカのDirector of Finance
建設, 2~10の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

QuickBooks Online Ease of Use

4.0 12 か月前

製品を使ってみた感想: It's a love/hate relationship with QBO. I love the functionality and the possibilities of what it can do, but absolutely hate it when there is a question I need an answer to. I have tried for 4 weeks to convert our payroll over to a new QBO Payroll program and have yet to get everything completed. Every time I make a little progress, another question pops up and I have to spend at least 1-2 hours with a rep to get help. Unfortunately, our third-party tech support does not specialize in payroll, so I have no other options but to be at QBO's mercy.

良いポイント:

It provides an excellent option for payroll processing and federal/state tax reporting. The reports options are great.

改善してほしい点:

The customer service is horrible, and answers are confusing once a person does answer to help. After many countless searches and help desk responses that did not provide adequate results, we started using Real World Training's support. They provided a two-day tutorial on all QuickBooks basics and help out on live, real-time sessions as needed.

Intuitからの返信

12 か月前

Thank you for taking a moment to write your review, Denise. It's great hearing that QuickBooks Online and the payroll have been so easy for you all to use! However, we want to be sure you get the help you need, when you need it. If you still have any questions or need assistance, please don't hesitate to reach out to us using the following link: (https://help.quickbooks.intuit.com/prechats/offerings/QBO-CHAT/22817/view). Please also keep in mind that we're available to help through Facebook, Instagram, Twitter, etc. All the best! -Faith, The QuickBooks Team

Lynn
アメリカのAttorney
弁護士業界, 自営業
使用期間: 2年以上
投稿経路

Almost flawless functionality

4.0 4 年前

製品を使ってみた感想: My experience with Quickbooks has been great overall. Have had a few glitches now and again, but (knock wood) it's been working fine for years now. I like the ability to search by client, to print various reports for clients, taxes, etc., and to easily keep track of client retainers. I have not used this software for billing, so I can't really give an opinion. I tried it out, but didn't have the patience to figure it out with respect to legal billing.

良いポイント:

Quickbooks serves its purpose for me very well as banking software. It keeps track of the checkbook and prints professional-looking checks. I also use it for bookkeeping purposes come tax season by printing out expense reports to see all of my potential tax deductions. It is also pretty good with searching for specific transactions. I do make sure my client name is in the memo field, otherwise I have had trouble searching with other fields (probably "user-error"). It is great for keeping track of client funds, which is essential as an attorney who collects retainers from clients. Reports are also required for client funds/retainers, and they are easy to prepare and print with Quickbooks. Reports are a little complicated because there are so many to choose from, but once you know which ones are actually useful, they are great.

改善してほしい点:

Intuit has been very clear that they will no longer support my version of Quickbooks. I had no need to update otherwise, so I am working with a version that I can no longer get any assistance with if anything goes wrong. Also, the back-up data files do not sync with my cloud software for some reason, so there is always an error message in that regard on my cloud software (which I cannot get any help with because I have an outdated version). The search engine is workable, but I have learned to put the client's name in the memo field for every transaction so I know how to get an accurate list of transactions for a client.

Intuitからの返信

4 年前

Organization is key for any business, so it's great to know you've been able to keep track of your banking, bookkeeping, and tax aspects all in one space, Lynn! We appreciate you being a loyal member of the QuickBooks family and you can count on the software to help lighten your workload for years to come. If you do decide you'd like to update your account, this article is a great place to start (https://quickbooks.intuit.com/learn-support/en-us/update-products/update-to-the-latest-release-of-quickbooks-desktop/01/203221). For additional resources and helpful advice from fellow users and QuickBooks Team members, we recommend checking out the Community (https://community.intuit.com/). Thank you for review! Morgan, The QuickBooks Team

CS Sujay
CS Sujay
インドのGeneral Manager Finance & Administration
認証済みLinkedInユーザー
食品製造, 201~500の従業員数
使用期間: 2年以上
投稿経路

An Ultimate Truly Trusted Option to Professionally Manage Your Bookkeeping and Accounts 2023

4.0 9 か月前

製品を使ってみた感想: QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.

良いポイント:

QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.•Simple to utilize and learn•Incorporates well with different frameworks and adaptable with outsider applications•Gives great bookkeeping reports•Reasonable cost•Simple to access from any gadget - telephone, tablet and PC (contingent upon the adaptation)•Simple to find and fix blunders/botches•Simple to look-into client data

改善してほしい点:

•Easy to use and learn•Integrates well with other systems and flexible with Third party applications•Provides good accounting and financial reports•Affordable and reasonable pricing•Easy to access from any device – phone, tablet and computer (depending on the version)•Easy to find and fix errors/mistakes•Easy to look-up customer information