キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Housecall Proとは

Housecall Proは、ホームサービス業者がスケジューリング、ディスパッチ、支払いなどを合理化するための高評価のビジネスソリューションです。

Housecall Proの製品詳細

良いポイント:

It allows you to keep track of your business and better control invoicing. Customer Service is always there to help you when you need them most.

改善してほしい点:

The employee time tracking sucks, in out only other programs show the the time thought out the day of each but that minor.

Housecall Proの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.7
機能
4.5
価格の妥当性
4.6

おすすめ度

9.1/ 10

Housecall Proの総合評価は4.7/5です。 (キャプテラに寄せられた2,822件のレビューより集計)。

Housecall Proを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (2,822件)

Carlos Alberto
Carlos Alberto
メキシコのSupervisor
認証済みLinkedInユーザー
建設, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Housecall Pro review

4.0 8 か月前

製品を使ってみた感想: Good overall experience with the product.

良いポイント:

The way it helps managing personal and keeping track of them.

改善してほしい点:

Some of the features are not needed. Other than that okay.

Dylan
アメリカのPlumber
公共施設, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great tool for the trades

4.0 3 か月前

製品を使ってみた感想: Overall my experience with Housecall pro was very positive, it helped maintain efficiency in the company I worked for at the time and it was a great tool to utilize.

良いポイント:

It was very simple and easy to use. The layout of the app was easy to educate employees on and was easy to integrate into daily use!

改善してほしい点:

It would sometimes glitch out, as to when you would attempt to open a job page it would restart the app.

shauna
アメリカのpackager
健康、ウェルネス、フィットネス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

always helpful

4.0 2 か月前 新着

製品を使ってみた感想: Overall I am pleased but hope they continue to fix bugs as they occur

良いポイント:

I like how easy it is to get customer service rep.

改善してほしい点:

I don't like that I cannot make changes.

Adam
アメリカのArborist
農業, 自営業
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

Horrible company

1.0 7 か月前

製品を使ってみた感想: Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .

良いポイント:

The sneaky sales teams ability to snatch dollars from My account .

改善してほしい点:

The sneaky sales tactics by their team.

Blake
アメリカのowner
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for owner operators

5.0 3 か月前

製品を使ってみた感想: good experience at the level my business was at during the current time.

良いポイント:

It was very customer friendly. It made us look professional.

改善してほしい点:

It was not specifically good helping us quote moves and didn't have furniture listed. On the dumpster rental side, it didn't allow for inventory to be checked in and out by the driver.

Kevin
カナダのPiano tech
音楽, 自営業
使用期間: 無料トライアル
投稿経路

Terrible experience

1.0 8 か月前

製品を使ってみた感想: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

良いポイント:

It was okay software, not great. It sort of worked but seemed expensive for What you got

改善してほしい点:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Doug
アメリカのiwner
建設, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

used to be good

2.0 昨年

製品を使ってみた感想: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

良いポイント:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

改善してほしい点:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Housecall Proからの返信

11 か月前

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Tyler
アメリカのOwner
公共施設, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Should have stayed with Quickbooks

1.0 昨年

製品を使ってみた感想: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

良いポイント:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

改善してほしい点:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Rolies
カナダのManager
ホスピタリティ, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Decent program

3.0 4 か月前

製品を使ってみた感想: Good program, but too pricey for what they offer

良いポイント:

The ease of scheduling in the program and the ability to customize

改善してほしい点:

Pricing wise it is too Much for our company

Michael
アメリカのTechnician
建設, 自営業
使用期間: 1~5か月
投稿経路

Were the HOUSE you been

4.0 4 か月前

製品を使ってみた感想: Great im enroll still . Its professional and simple

良いポイント:

The software is a very capable option, and is my second choice. It has many excellent features.

改善してほしい点:

Man only thing is 3D showing. That is a must for all apps

Dave
アメリカのManager
建設, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Housecall Pro is the best for service contractors

5.0 昨年

良いポイント:

The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.

改善してほしい点:

The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.

Zach
アメリカのOperations Manager
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Housecall Pro Does it All!

5.0 昨年

製品を使ってみた感想: Houscall Pro is one of the top scheduling software options out there!

良いポイント:

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

改善してほしい点:

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Housecall Proからの返信

11 か月前

Hi Zach, Thanks for the review! Glad to hear you are enjoying Housecall Pro and that it is helping you be able to see the whole schedule and dispatch jobs with no issues! As well as ease with getting your customers invoiced and getting you paid! We would love to hear more on your feedback around the multiple pages with booking and what other features you would like to see, if you can email us at [email protected] with your company name, login email and phone number! Hope to hear from you soon! Have a great day.

Carter
アメリカのVendor management consultant
事務用品、事務機器, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great management system!

5.0 10 か月前

良いポイント:

One of the most well oiled FSM machines on the market.

改善してほしい点:

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

bridgette
アメリカのowner
小売, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Housecall Pro is the way to go

4.0 6 か月前

良いポイント:

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

改善してほしい点:

Integration was easy and I did not run into any problems with this software.

Scott
アメリカのPlumbing
建設, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Housecall is awesome

5.0 8 か月前

製品を使ってみた感想: It has been pretty good so far. Customer service is excellent.

良いポイント:

Everything !!!

改善してほしい点:

No P. O. ‘S !!!

Brandon
アメリカのCEO
消費者サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Robust in some ways, not so much in others

4.0 昨年

良いポイント:

Ease of scheduling and field staff accessibility.

改善してほしい点:

Reporting, billing, quickbooks connection.

Housecall Proからの返信

11 か月前

Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at [email protected] with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!

SAROJBEN
アメリカのCaregiver
病院、ヘルスケア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Review of Housecall Pro

5.0 10 か月前

良いポイント:

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

改善してほしい点:

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

Beware

1.0 昨年

製品を使ってみた感想: Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.

良いポイント:

we haven't find the house all pro software that user friend

改善してほしい点:

House Call Pro doesn't seem worth the risk

Housecall Proからの返信

11 か月前

Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at [email protected] with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Nyashadzaishe
南アフリカのdirector
レクリエーション施設・サービス, 自営業
使用期間: 6~12か月
投稿経路

amazing

5.0 昨年

良いポイント:

the fee is very affordable, and it's value for your money.

改善してほしい点:

the chat bubble option is just there for aesthetics. they take forever to assist if at all.

Housecall Proからの返信

11 か月前

Thanks for the review! Happy to see you are enjoying it and its helping your business we are always adding to our customer service team to make sure you get the assistance you need ! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Meagan
Meagan
アメリカのHandyman
認証済みLinkedInユーザー
建設, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Housecall Pro for Professionals

4.0 2 年前

良いポイント:

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

改善してほしい点:

Nothing to dislike here! Housecall Pro is an excellent software program.

Housecall Proからの返信

2 年前

Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

James
ベナンのAdministrator
家電製品, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

House call Pro use

3.0 昨年

良いポイント:

Housecall Pro stands out as a robust business management solution for home service professionals

改善してほしい点:

However, users may find the cost relatively high depending on their business needs

Housecall Proからの返信

11 か月前

Hey James! Thanks for the review! Happy to see you are enjoying it and its helping your business and its ease of use If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Raul Antonio
Raul Antonio
アメリカのGraduate
認証済みLinkedInユーザー
音楽, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

The definitive solution to manage my service business efficiently.

3.0 2 年前

製品を使ってみた感想: It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

良いポイント:

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

改善してほしい点:

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

Housecall Proからの返信

2 年前

Thanks for the review! Happy to see you are enjoying it and its helping your business, and that you find ease in the flow between scheduling, and sending reminders, and generating invoices. I see you are wanting the ability to customize anymore, feel free to reach out to [email protected], want to see what we can do to help here! Hope to hear from you soon!

Ronald Abilmar
Ronald Abilmar
アメリカのMarketing Manager
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

The essential tool for my home service business.

5.0 2 年前

製品を使ってみた感想: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

良いポイント:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

改善してほしい点:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Housecall Proからの返信

2 年前

Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Harsha
インドのSr Manager - Property
不動産, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Time saver software for HVAC Service Calls

5.0 2 年前

製品を使ってみた感想: Service our tenants on time is our motto and using this software is helping us achieve this.

良いポイント:

It is helping us in assigning techs to the HVAC service calls as per priority. The software has great tools to close work orders on time.

改善してほしい点:

The reporting, report generation, and accounting sections can be enhanced otherwise all other functions are good.

Housecall Proからの返信

2 年前

Thanks for the review! Happy to see you are enjoying it and its helping your business! We have made some improvement on our reporting and have some more exiting ones in the pipeline! Be sure to check out our product roadmap for more information here! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Garrett
アメリカのEstimation Manager
建設, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great software for the in-home service industry

5.0 2 年前

製品を使ってみた感想: It was critical in the insulation estimation / worker dispatch aspect of the business. We use it constantly from the initial customer contact all the way to a google rating request after payment has been collected.

良いポイント:

Housecall Pro is very easy to use and set up. Most of the functionality can be done with a mobile phone. Very customizable and well designed.

改善してほしい点:

Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read

Housecall Proからの返信

2 年前

Thanks for the review! Happy to hear that you have found the software easy to use! We are making some updates to the schedule on mobile right now that should help with visibility there! If you have any other feedback feel free to reach out to me at [email protected]. Thanks again for the review!