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ソフトウェア選びをサポートし15年

HubSpot Sales Hubとは

Sales Hubは、メールの追跡、見込み顧客データベースの検索、プレゼンテーションの共有、通話の録音とログ機能を備えた自動ダイヤラーを提供します。

HubSpot Sales Hubの製品詳細

良いポイント:

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process.

改善してほしい点:

The Outlook Hubspot plugin connects with both and there's no way to stop it from working with my personal account.

HubSpot Sales Hubの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.4
機能
4.4
価格の妥当性
4.2

おすすめ度

8.7/10

HubSpot Sales Hubの総合評価は4.5/5です。 (キャプテラに寄せられた453件のレビューより集計)。

HubSpot Sales Hubを使用したことがありますか?

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レビューを絞り込む (453件)

Elizabeth
Elizabeth
Solutions Consultant
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

My Favorite CRM

4.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Jonathan
Jonathan
アメリカのCo-Founder, CEO
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Growth Toolkit For Sales

5.0 先月 新着

製品を使ってみた感想: We're happy customers of Hubspot Sales, using them over 5+ years for the business, and over a decade personally through different organizations. There's a lot of training resources even for small business owners looking to streamline their sales team.

良いポイント:

We've been using Hubspot Sales since it was just a Chrome extension for Google Workspace, and they've done a great job of expanding features. Other companies have tried to enter the space but have either shutdown or killed of sales enablement features. Sales team love HubSpot over SalesForce, and new hires are always happy to learn it's part of our sales tech. Great user interface!

改善してほしい点:

Before they had any of the extra features Gmail was the only way to integrate, but that was years ago during their startup phase. Now, it's a powerhouse that lets our team record how we are communicating with our leads. Just wish we had some customization on that front, not everyone uses WhatsApp, but activity happens all over for online businesses.

Fernando
Fernando
ブラジルのHead Of Customer Experience
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

SalesHub is the must tool for companies looking to centralise their customer journey and scale

4.0 8 か月前

製品を使ってみた感想: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

良いポイント:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

改善してほしい点:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに決めた理由: Hubspot is capable of concentrating different datas from different features if you combine more modules so we replaced 3 ou 4 tools to Hubspot and our data was centralised there making it easier to understand and improve customer journey

切り替える前の製品: Pipedrive

HubSpot Sales Hubに切りかえた理由: Hubspot is cheaper, more modern and easier to use

Simon
マルタのHead of Sales
法律サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Awesome product, absolutely terrible onboarding experience

3.0 3 年前

製品を使ってみた感想: HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

良いポイント:

Ease of use and automation capabilities.

改善してほしい点:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

検討した類似製品: Zoho CRMPipedrive

HubSpot Sales Hubに切りかえた理由: Ease of use and level of automation by design in the system.

Christine
アメリカのBusiness Intelligence Analyst
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Revolutionize your sales strategies with intuitive pipelines and smart automation

5.0 4 か月前

製品を使ってみた感想: Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads. The analytics it provides us with, have been valuable in helping us to make data driven sales strategies.

良いポイント:

The robust deal pipeline feature enables us to get a holistic view of our sales processes. It has extensive lead scoring capabilities that help us to identify and focus on promising leads. The indepth sales analytics are key to planning and refining our sales strategies.

改善してほしい点:

More advanced email template designs for specific sales scenarios would be a welcome addition to this tool.

Pedro
Pedro
ポルトガルのMarketing & Growth Ops
認証済みLinkedInユーザー
インターネット, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Best CRM for Startups

5.0 7 か月前

製品を使ってみた感想: As a marketing person, this is the best CRM to use.

良いポイント:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

改善してほしい点:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

検討した類似製品: Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由: Salesforce is too expensive and also it's not as customizable as hubspot

Brandon
Brandon
アメリカのSales Specialist
認証済みLinkedInユーザー
病院、ヘルスケア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

An excellent all-inclusive sales tool

4.0 3 週間前 新着

製品を使ってみた感想: Streamlines the entire customer journey, from initial contact to ongoing loyalty. Mail tracking is another benefit. Instead of checking each factor individually, you can get a comprehensive report that looks at them collectively. You can do a lot of useful things, like close deals, customize email campaigns, and make direct phone calls from Hubspot.

良いポイント:

It retrieves the information immediately after I enter the company's website, so I don't have to repeat myself. It takes care of everything after we set up the email broadcast sequence; All we have to do is finish the job. Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful.

改善してほしい点:

In certain cases, Hubspot will mark the email as invalid, causing a bounce.

Garlasco
アメリカのDigital Marketer
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Creative Approach for Sales Support

5.0 先月 新着

製品を使ってみた感想: The experience with HubSpot Sales remains helpful, and we increase our sales volume due to the assistance offered by the software.

良いポイント:

The software issues an excellent CRM, which is interconnected with a sustainable sales intelligence platform.

改善してほしい点:

The competent lead managing approach helps companies manage all the relationships in a company.

認証済みレビュアー
認証済みLinkedInユーザー
写真, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Hubspot is an industry standard solution that grows with your business

4.0 3 週間前 新着

良いポイント:

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools. This gives businesses the ability to pick and choose what features they need to help control cost.

改善してほしい点:

Hubspot gets more expensive with the more features that you need. It ends up costing more than comparable sales tools once you've started to add on features.

Lucky
アメリカのSales Advisor
国際貿易と開発, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Best CRM for Working in Sales

5.0 3 週間前 新着

良いポイント:

We have a pretty large list of customers in our database. It loads everything rather quickly compared to competitors. Very easy to learn as well.

改善してほしい点:

At times the User Experience is a little clunky. We tried our other CRMs and it was very user friendly.

認証済みレビュアー
認証済みLinkedInユーザー
政府関係, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

HubSpot Sales Hub — User Friendly

5.0 3 週間前 新着

製品を使ってみた感想: Hubspot can be use for a company to manage all networks in a single tool. Really user-friendly interface and all-in-one platform

良いポイント:

easy to use sales CRM that includes sales engagement tools

改善してほしい点:

I think overall Hubspot is really amazing

Patrick
アメリカのSenior Enterprise Account Executive
人材派遣、人材紹介, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.

5.0 3 年前

製品を使ってみた感想: It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.

良いポイント:

I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.

改善してほしい点:

There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.

Matthew
ポルトガルのOwner
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

HubSpot

5.0 2 年前

製品を使ってみた感想: I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle.
Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

良いポイント:

HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes. One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

改善してほしい点:

I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

検討した類似製品: Salesforce Service CloudZoho CRMPipedrive

HubSpot Sales Hubに切りかえた理由: I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)

David
エクアドルのGrowth Marketing Manager
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for SMBs! startups can't afford it but still great!

5.0 2 年前

製品を使ってみた感想: Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing

良いポイント:

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

改善してほしい点:

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

検討した類似製品: Zoho CRM

HubSpot Sales Hubに決めた理由: It was just more powerful than those at the time I was using it

切り替える前の製品: ActiveCampaignPipedrive

HubSpot Sales Hubに切りかえた理由: Zoho CRM looked good but I thought it was too basic

Philip
アメリカのOwner
化学, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Happy CRMing

5.0 4 年前

製品を使ってみた感想: For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

良いポイント:

Ease of use and great interface and how it integrates with other software i.e. Freshbooks

改善してほしい点:

Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

検討した類似製品: Pipedrive

HubSpot Sales Hubに決めた理由: better interface

切り替える前の製品: Pipedrive

HubSpot Sales Hubに切りかえた理由: Free and once I can afford the paid subscription this is the best CRM I have ever used

Cecilia
Cecilia
アルゼンチンのCEO
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Easy to use, shortest deployment and powerful results

5.0 4 年前

製品を使ってみた感想: Highly recommended for organizations of any size. Each company will find a great combination of Hubspot modules and versions. The product is easy to deploy, understand and use.

良いポイント:

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process. Trainings are more or less short as users feel confortable doing basic tasks very easily from day one. Support is excellent always in native language and very quick.

改善してほしい点:

The core of the CRM which is contact management is very powerfull. And when combined with Marketing hub it is unlimitted powerful. Probably, some bundles are too expensive for small companies.

検討した類似製品: Dynamics 365

HubSpot Sales Hubに決めた理由: Price

切り替える前の製品: Dynamics 365

HubSpot Sales Hubに切りかえた理由: Pricing, features, easy to use, scalability

Ahmad
ヨルダンのProject Engineer
建設, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

A unique, low-cost tool for managing everything related to customers, their affairs, and their needs

5.0 2 年前

製品を使ってみた感想: In general, we are satisfied with the change brought about by the use of the HubSpot Sales Hub, whereby we were able to obtain a file for each of our clients, containing all correspondence, transactions, contracts and invoices between us. Using the HubSpot Sales Hub, we were able to send promotions to select listings. In addition, through its distinguished tools, we were able to track all potential customers, through the analytics of the data that is carried out through it. It's a productivity booster, as we can close more deals, keep track of sales and better workflow.

良いポイント:

You can easily upload all records to the cloud so that any team member may view them from anywhere using HubSpot Sales Hub. It is interoperable with various apps and allows for rapid exporting and importation of lists and data. I enjoy how HubSpot Sales Hub categorizes emails and responds to customers. I can control my workflow, assign tasks, sync it with my mailbox, and send messages promptly. The mobile app also sends you regular notifications to keep you updated on all happenings. On my favorite HubSpot Sales Hub Weekly Activity and Reporting Dashboard, I can see everyone's contact information. I like that you can record calls, emails, and consumer interactions.

改善してほしい点:

There is nothing to dislike about the HubSpot Sales Hub, the simplicity, ease of use and unique tools you get with it will allow you to organize your business in a unique style.

Fernando César
ブラジルのSales specialist
金融サービス, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Using Hubspot CRM as a primary CRM

4.0 2 年前

製品を使ってみた感想: I liked so much hubspot because I had freedom.

良いポイント:

Hubspot it’s easy to use and most of the things don’t need a IT guy next to you. This makes everything much more easy. From automations to reports if you have average IT knowledge you could walk alone.

改善してほしい点:

Customization. I think some stock reports are not so useful for my business case. Besides this the seller interface doesn’t have a view with the main tasks, news or a feed running things that are important to the rep.

検討した類似製品: PipedriveHubSpot CRM

切り替える前の製品: Salesforce Sales Cloud

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

"End to End Sales CRM tool HubSpot, Many Integrations & Workflows"

5.0 2 年前

良いポイント:

One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.

改善してほしい点:

There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.

検討した類似製品: Freshsales

切り替える前の製品: Zoho CRM

HubSpot Sales Hubに切りかえた理由: Seamless Integrations

Sean
南アフリカのProperty Professional
不動産, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great for sales and marketing

5.0 5 年前

製品を使ってみた感想: Very happy. I’ve found the system very helpful. I have a better handle on my contacts and leads. HubSpot is very supportive and offer a great training environment which goes beyond just the scope of the system. It does start becoming a little pricey once you start taking on additional “hubs”.

良いポイント:

It’s extremely flexible allowing you to set up your system to match your business processes. Not only that, the number of integrations in offer allows you to add whatever you need to manage your day-to-day operations.

改善してほしい点:

There are some quirks that mean automation can be a little clunky. The most obvious of which is that tasks created by an automation can’t be assigned to a specific task queue related to the activity required.

検討した類似製品: Pipedrive

HubSpot Sales Hubに決めた理由: Ability to better record my interaction history with clients, built a pipeline to track leads and enable improved follow-up and automation

Lucy
英国のHead of Content
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for Enterprise B2B

4.0 7 年前

製品を使ってみた感想: As agency partners, we use and recommend HubSpot, and have been using the whole growth stack for a around 3 years. With Hubspot we now have a fully integrated platform that it used by all members of the company across all teams - aligning sales and marketing. With HubSpot sales everyone in the business - not just sales -gains clarity on what's in the pipeline, what the priorities are, how qualified each lead is - and we can track all nurture actions and engagements back easily. If you're planning to do inbound marketing and sales effectively this software gives you all you need in one spot. In addition to the sales platform and CRM, we use huspot to manage out marketing - bear in mind that everything is hubspot is closed loop so we can align out sales efforts with our content management, social management, paid ads, marketing automation, reporting and more.

良いポイント:

Easy to use, good range of integrations, closed loop reporting, good training and support - clarity on responsibility for all our team across departments.

改善してほしい点:

Not much - it would be nice to see a few more integrations with other CRM and sales platforms, and other 3rd party tools like chat, but there are always new updates such as these being rolled out by HubSpot.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Essential tool for sales teams

5.0 3 年前

製品を使ってみた感想: Deployment was very fast and easy. Sales reps liked this software and started to use it immediately

良いポイント:

Makes daily life of sales people easier and saves a lot of time which they can use for sales. A lot of possibilities for automation of your daily routine.

改善してほしい点:

If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs

検討した類似製品: Pipedrive

切り替える前の製品: Vtiger CRM

Frank
アメリカのEVP
コンピュータ、ネットワーク・セキュリティ, 11~50人規模の会社
使用期間: 2年以上
投稿経路

HubSpot Sales Hub

4.0 4 年前

製品を使ってみた感想: Great product, I highly recommend it. This will help any organization who needs to keep there team on point with contacts, for both existing and new potential clients.

良いポイント:

This a great product for individuals in a sales environment, or if tracking emails are a concern for a one-person shop all the way up to an SMB/SME's organization. This will give you a centralized page to review all emails and follow-up with activities to clients as well as new prospects. This is a product that once you start to use it, it will be part of your toolbox for a long time.

改善してほしい点:

I'm currently running this solution on a Windows 10 desktop and laptop, the only issue I have run into is when Windows does a major update to the OS. It usually breaks my connection on both Outlook clients, it does require me to go into the Registry to make the necessary changes. Along with the re-install of the Outlook client as well as Chrome extension. This will take 5 minutes in total, to be back up and running.

Kyle
Kyle
アメリカのAccount-Based Marketing Manager
認証済みLinkedInユーザー
金融サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Essential for Our Business

5.0 2 年前

製品を使ってみた感想: Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.

良いポイント:

Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.

改善してほしい点:

Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.

Allie
アメリカのDigital Analyst
コンピュータ・ソフトウェア, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Simplifies Everything, Streamlines processes

5.0 4 年前

製品を使ってみた感想: I have saved substantial time, money & resources by using HubSpot Sales Hub. It works seamlessly with marketing hub and automation. I would purchase the full HubSpot suite if I were looking for a new software.

良いポイント:

-As a lead generation manager with a marketing background, sales hub is a breeze and intuitive! -Easily identify new leads, sort leads and assign leads manually or via workflow! This saves time, money, energy and alleviates any concerns of one rep receiving more leads than another. - So many tools for sales to leverage! Sequences to customize, notes in CRM and robust contact profiles.

改善してほしい点:

-Pipeline tracking could be a little more intuitive. It would be excellent to add features including probability of closing during time periods and a cleaner view of who is working the lead. -Setting up sales pipelines and workflows is time consuming BUT WORTH IT.

Amber
アメリカのFinance Coordinator
環境サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Amazing!

5.0 6 か月前

製品を使ってみた感想: We have been using it for just over 6 months now and like it so much better than other CRMs we've tried. Worth it for the price!

良いポイント:

Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc

改善してほしい点:

It is pricier than most other CRMs, but it is capable of handling much more!