HubSpot Sales Hubのレビュー

Sales Hub helped us grow our sales team while keeping track of details

製品を使ってみた感想： We needed to onboard a large amount of salespeople and integrate it with Linkedin Sales Pro. It works well with our marketing hub as well as our CRM (Which are all HubSpot.) There is a rich amount of integration that makes it easy to use across multiple platforms.

良いポイント:

Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.

改善してほしい点:

It is a little expensive and not good for a small sales team.

検討した類似製品： ActiveCampaign

HubSpot Sales Hubに決めた理由： Salesforce was REALLY complicated and really expensive. They sub-par support.

切り替える前の製品： Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由： Price, features and scalablility

Great Sales CRM for Multi-Use

製品を使ってみた感想： HubSpot Sales CRM is a great tool for tracking sales opportunities, automating sales processes, and staying up-to-date on all sales actions.

良いポイント:

HubSpot is great for tracking deals and sales opportunities in many different ways. As a user for my professional job, I have also adopted HubSpot Sales Hub for my personal business.

改善してほしい点:

Some difficulties with open text fields when creating email templates and sequences. This is a feature that would make the dynamic components of templates much better.

Hubspot is cool

製品を使ってみた感想： Helped us to store info but haven’t really gone further

良いポイント:

We like the data entry. We like using it to store info on our biz contacts

改善してほしい点:

A little confusing and we don’t always use it as a result

A powerful CRM

製品を使ってみた感想： Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

良いポイント:

What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

改善してほしい点:

Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

検討した類似製品： Mailchimp

HubSpot Sales Hubに切りかえた理由： Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

Best across the board

良いポイント:

Extremely versatile, so many features that we haven't begun to utilize. I think the most important feature is that we can track when our emails are being opened.

改善してほしい点:

The interface can be more user friendly, and designed a bit better. It took me time to get used to the layout and understand what is where. It wasn't intuitive.

検討した類似製品： Salesforce Sales Cloud

HubSpot Sales Hubに切りかえた理由： The free trial and the features were excellent.

When marketing tools integrate with data effectively

製品を使ってみた感想： An accurate qualitative marketing tool in determining the target group in order to focus on it during marketing campaigns through social media, targeted advertisements, and other means, which makes campaigns through it more successful, effective, and with a very good return on sales.

良いポイント:

They have a very distinguished customer service, especially their marketing department. They are always ready to provide assistance and respond to inquiries and requests as soon as possible, in addition to providing an easy and effective reporting form.What distinguishes this tool is that it is more specific in targeting potential customers through the use of search engine optimization (SEO) strategies to increase reach and gain new customers, and in one way or another, I noticed that it helps encourage them to support my brand in a critical way, as it has an integrated and arbitrary system programmed to analyze Customer behavior and tendencies to identify the sources of these customers and target them more accurately and effectively.A comprehensive and easy-to-use console where you can find all the services and tools you could need, and it contains a detailed and high-definition contact list.The possibility of booking and organizing meetings with regard to appointments and alerts, in addition to the possibility of easily migrating company data, whether by import or export within a strong firewall.

改善してほしい点:

The email template is somewhat expensive compared to other competing tools in the market.Include free e-mail domains by banning meeting links.For those who work on a limited budget, or who own a small or emerging business, here the subscription cost will represent a major problem for them, as I see it as expensive, as the minimum monthly subscription, which represents the cost of the beginner plan, is $50, which makes it a burden on this category. I hope they allocate some attention And presenting some targeted reductions to support this category as a positive step from them in the near future

HubSpot sales hub- sales organization and monitoring

製品を使ってみた感想： In general, it is an excellent platform that integrates very well with other hubspot sales hub applications, as well as third-party applications, it is very well organized and collects data with which customers can be followed up.

良いポイント:

HubSpot's Sales Hub is an excellent program for managing and organizing a business's sales operations. Tracking emails, recording phone calls, and keeping tabs on leads are just some of the features available in the CRM platform. HubSpot's Marketing and Service Hub, among others, can be easily integrated for streamlined team collaboration. Reporting and analytics features are also very helpful for monitoring and assessing sales results. In conclusion, Sales Hub is a fantastic tool that I would recommend to any company that has a sales team.

改善してほしい点:

Although it has many tools, the learning curve can be long, since it has many functions, another negative point is that it can be very expensive if you are in a large company since the cost increases when you have more contacts. Another negative point is that there are functions that are not used, but are included in the plan. it would be nice to have Hubspot today tailored to your needs instead of having pre-built plans with features you won't use.

Hibspot Sales Hub - A CRM with good integration

製品を使ってみた感想： In addition to saving sellers time, the system notifies them if any of their contacts' emails are invalid or have opted out. I really appreciate the ability to use a template when composing an email. Overall, the features included in the Basic plan are sufficient for any business development or account management role in a small business.

良いポイント:

I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.

改善してほしい点:

It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.

Hubspot sales, sales process automation

製品を使ってみた感想： One of the best tools in HubSpot Sales is the insights we get about customer behavior. This has allowed us to adjust our strategies and tactics to ensure that we are offering the right value to each potential customer.

良いポイント:

As a user of HubSpot Sales, and of other HubSpot products for many years now, I can say that it has a variety of tools. First of all, automating repetitive sales activities has been helpful to me and my team. We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform. We no longer have to deal with a large amount of information and scattered data, everything is centralized and easy to access.

改善してほしい点:

The learning curve if you are not from the Hubspot ecosystem is somewhat long, the adaptation process for new users could be tedious in my experience. Another point that I don't like is that the emails sent to the clients don't look the same as they do in the templates.

Excellent And All In One Sales Management Tool

製品を使ってみた感想： Overall experience with Hubspot is really Awesome. It helped us a lot with sales management. Great tool!

良いポイント:

- Simple to use- member contact information- and email scheduling

改善してほしい点:

There is no negative feedback or cons, but I want to give one piece of feedback, sometimes lagging in Building emails from HTML. please look into this on priority.

HubSpot - If you're using another CRM, check this one out

製品を使ってみた感想： While none of the team evaluating HubSpot when we were looking to upgrade our CRM a few years ago, had experience with the product, we were impressed with the user interface, features and functionality offered. We needed to be sure we could easily onboard our sales team and make the transition to this system as easy as possible while providing business value. Integration with our instance of the HubSpot Marketing Hub allows for seamless lead flow from our website, management of leads and deals, tracking of touches whether by email, phone or manual tasks provides us with the ability to ensure follow up with new prospects and current customers.

良いポイント:

While there are many key aspects of HubSpot we find critical, one of the, if not the most critical is the ability to have our HubSpot Sales Hub linked and aligned with our Marketing Hub. We started with the Sales Hub first and the marketing team soon found value in adding the HubSpot Marketing Hub so we have end to end integration allowing smoother demand generation, lead flow and tracking.

改善してほしい点:

Honestly it is difficult to find a con that is a result of what HubSpot offers. We use NetSuite as our ERP for finance and had to work with a 3rd party vendor on a complicated integration between the two that we need to actively monitor as there will be a few instances each month of syncing not going through for a few deals that will result in a needed adjustment.

検討した類似製品： Dynamics 365、Salesforce Sales Cloud

HubSpot Sales Hubに決めた理由： NetSuite is an adequate ERP system but unable to provide us with the CRM capabilities we needed.

切り替える前の製品： NetSuite

HubSpot Sales Hubに切りかえた理由： The evaluation team had experience with prior CRM systems but even though HubSpot was a new system for them, it was chosen for multiple reasons including ease of use, marketing and sales integration and overall business value.

Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.

製品を使ってみた感想： It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.

良いポイント:

I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.

改善してほしい点:

There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.

Great for SMBs! startups can't afford it but still great!

製品を使ってみた感想： Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing

良いポイント:

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

改善してほしい点:

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

検討した類似製品： Zoho CRM

HubSpot Sales Hubに決めた理由： It was just more powerful than those at the time I was using it

切り替える前の製品： ActiveCampaign、Pipedrive

HubSpot Sales Hubに切りかえた理由： Zoho CRM looked good but I thought it was too basic

Excellent CRM with addons that just make it better

製品を使ってみた感想： Very happy with our investment in HubSpot and we are now taking full advantage of many of its time saving features.

良いポイント:

I found HubSpot to be well designed and highly intuitive.

改善してほしい点:

I have had some issues with how documents are managed and I did have a request for the ability to add customizable task definitions which would suit our workflow better. Not sure if I should be proud or pissed when they added the option to the upgraded version of HubSpot.

Awesome product, absolutely terrible onboarding experience

製品を使ってみた感想： HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

良いポイント:

Ease of use and automation capabilities.

改善してほしい点:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

検討した類似製品： Zoho CRM、Pipedrive

HubSpot Sales Hubに切りかえた理由： Ease of use and level of automation by design in the system.

HubSpot Sales Hub is One of the Best Values in Sales Management Software

製品を使ってみた感想： Very easy to get up and get going quickly. Very easy to manage the vast majority of small and medium-sized companies sales needs.

良いポイント:

HubSpot has made simple what Salesforce has complicated. For companies such as ours, Salesforce is overkill. HubSpot gives you everything you need to keep track of sales.

改善してほしい点:

I think there could be some improvements in the business intelligence arena. I am not expecting Tableau or Domo, but there could be some work done here.

検討した類似製品： Zoho CRM

HubSpot Sales Hubに切りかえた理由： HubSpot has the better reputation, and it seemed more professional.

The best applications for organizing business, managing offers and sales teams

製品を使ってみた感想： When it comes to preparing lists of new customers and sending compensation, the HubSpot Sales Hub has helped us to be more organized in all stages of our work. Keeping all those records in the cloud and organizing them in a unique way allows you to retrieve and import the data that you need at any time. Because of the information we've gotten from it, we've been able to come up with some of our best ideas yet for our company's future.

良いポイント:

The HubSpot Sales Hub provides my team with a great deal of structure, as it can be used to distribute and track projects with the support of other team members, all of which can be done from a computer or via the mobile app. Classifying emails in this way allows you to see the status of emails sent to customers and those that have been received, as well as the settings for ready responses that are sent to customers, which is something I really appreciate. For example, you may simply plan all of your appointments and receive reports summarizing all of the events that have occurred over any period of time, which is both motivational and inspiring to keep all of your duties in progress. Due to its seamless connection with the rest of our workflow, it eliminates the need for us to manually enter the same information twice.

改善してほしい点:

Despite the fact that the HubSpot Sales Hub is really well-organized and provides you and your team members with all the tools you need for a very reasonable membership price, it's difficult to think of anything negative to say about it. The user simply requires a few minutes of training before he can get the most out of it.

Intuitive and cost effective CRM

製品を使ってみた感想： We love this solution for monitoring our client engagement!

良いポイント:

The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.

改善してほしい点:

There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.

検討した類似製品： Insightly

HubSpot Sales Hubに決めた理由： Looking for a more cost effective option.

切り替える前の製品： Zoho CRM、Insightly

HubSpot Sales Hubに切りかえた理由： Same functionality for a better cost.

"End to End Sales CRM tool HubSpot, Many Integrations & Workflows"

良いポイント:

One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.

改善してほしい点:

There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.

検討した類似製品： Freshsales

切り替える前の製品： Zoho CRM

HubSpot Sales Hubに切りかえた理由： Seamless Integrations

It does what it should - unfortunately Im just not a fan.

製品を使ってみた感想： Its great because everything is in one place but its also not the best user experience because everything is in one place. It gives the feeling of a puzzle where all the pieces sort of fit together but not quite.

良いポイント:

It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like. Pretty much everything, which is super valuable. It creates a contact and company/account overview that is visible to colleagues which makes communication easier and ensures that everyone is on the same page. This is particularly great if an account is passed from one person to the other or a colleague is not available to give you the run-down.

改善してほしい点:

- There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not. And its sometimes hard to know which "hub" you are in and whether that communicates with other places. - Relevant to the previous point, the pricing structure that comes with it is also not seamless, definitely not a nice user experience. It's like buying fruit at the market but you get a pear and an apple but there's also a larger apple, but have you also considered taking a look at our melon offer? and so on...

Essential for Our Business

製品を使ってみた感想： Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.

良いポイント:

Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.

改善してほしい点:

Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.

Great product for email tracking!

製品を使ってみた感想： This product greatly increased my sales volume, being able to see when my email was read, and when links in the email were clicked was really a priceless tool.

良いポイント:

Easily track emails in Microsoft Outlook or Gmail. - customer service responds to your issues, tries to help resolve in a timely matter I remember that I had an issue with their notifications once, where they wouldn't show up on my phone unless I turned my computer off; I submitted a request for them to fix this, explained that I didn't turn my work computer off ever, but still needed to get notifications on my phone, and they fixed the issue within a few weeks from my original request! I was completely shocked that they took care of this for me, all of my co-workers said they were now getting notifications as well!

改善してほしい点:

There was a short period of time where they didn't have a cell phone app, but that's not the case any longer. There's really not anything not to like if you pay for the service; my work paid for my premium account, and Hubspot quickly resolved any issues I had.

Ease of functionality and reliability

製品を使ってみた感想： The ability of sequences and setting up calls and other tasks to project the stream of to-dos in a given week/month.

良いポイント:

Tasking system for reminders and follow-ups, then the ability to run reports from tasks and emails.

改善してほしい点:

like any software, there are some hiccups in updates and bugs but that is to be expected! They do a great job in response and fixes.

Non-Profit Excels with HubSpot

良いポイント:

I like that HubSpot practices what it preaches. They educate customers (and the public) in inbound marketing techniques, the very techniques they're using themselves to earn customers! The product itself is easy to use and intuitive. Whenever we think up something we want to do (a specific tactic or approach), we always know that HubSpot can accommodate that idea. What I like best is the seamless way in which we can manage all of our blogging, website, social media, and enews all in one platform and see all of the analytics in that same place. Everyday we are logging into Hubspot to schedule social media posts, blogs, edit automated workflows, and more. Other staff use the tool for a monthly touchpoint email they send to their lists of contacts. And weekly, we send our FatherSource enewsletter from within HubSpot using the email templates. Further, HubSpot integrates with our Salesforce CRM, and provides valuable information to our sales staff, which can help them better help our customers/potential customers. We assign leads that come through HubSpot and feed into Salesforce for personal follow-up from NFI staff.

改善してほしい点:

As for what I like least: nothing! Seriously. We couldn't be as successful as we are today without this tool. We have two people managing our marketing and Hubspot acts as a third person. Before HubSpot we were using Constant Contact, The Raisers Edge contact database, Blogspot, and Blackbaud Net Community for our website, and posting separately on twitter, Facebook, and linked in. Now we can do all of this in one place! If I had to choose one thing I like least, it's that there is a not a plug-in for drafting, distributing, and monitoring press releases and incorporating them into overall marketing campaigns. I think HubSpot could help us be more efficient in this way. Fortunately, this deficiency isn't not really a major concern for us.

Great tool that keeps us organized (can get expensive)

製品を使ってみた感想： It has been good. Like mentioned above I would enjoying seeing a simpler version of the tool that gives growing teams the tools they need. Something between the Sales Pro and the free sales tools.

良いポイント:

I love being able to get a quick view into the actions of our sales team. As the Marketing Manager, I am constantly handing leads to the sales team. With Hubspot, I am able to track the progress of that lead to ensure things continue to move in the right direction.

改善してほしい点:

The thing I like the least is that it seems like Hubspot is adding more features and functionality however they are adding them with the bigger companies in mind. We are a growing company that likes to employ more of a start-up mindset. So when features get added that don't matter to our team we are still subject to the subsequent pricing changes.