SimplyBook.meのレビュー

SimplyBook.me is perfect for me!

製品を使ってみた感想： I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.

良いポイント:

Very easy to use, fully compatible with my website, and the mobile app is invaluable.

改善してほしい点:

It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.

A SIMPLE Solution!

製品を使ってみた感想： I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted.

良いポイント:

Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app)

改善してほしい点:

One feature I still need for my business is a waiting list per class right now it only has waiting list per day. Took a while to set up, but very helpful user guides / customer service when I did get stuck.

検討した類似製品： Mindbody

SimplyBook.meに切りかえた理由： SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee.

Simply Book Me Review

製品を使ってみた感想： I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.

良いポイント:

The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.

改善してほしい点:

The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.

Best Quality for the Price

製品を使ってみた感想： I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.

良いポイント:

I really love the customizable features and that I can select the ones I need most depending on my plan.

改善してほしい点:

I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.

検討した類似製品： Fresha、Google Meet

SimplyBook.meに決めた理由： Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for.

切り替える前の製品： Acuity Scheduling

SimplyBook.meに切りかえた理由： It was the most affordable and offered the options that were most conducive to my needs.

Happy with SimplyBook.me - Would recommend!

良いポイント:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

改善してほしい点:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

検討した類似製品： Google Calendar

SimplyBook.meに決めた理由： Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.

切り替える前の製品： Mindbody

SimplyBook.meに切りかえた理由： I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.

Great for handling schedules

製品を使ってみた感想： Pretty good!!! Besides those little hiccups I love it.

良いポイント:

I love that my clients can easily book their own times.

改善してほしい点:

I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program

Very good booking site

製品を使ってみた感想： My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

良いポイント:

I like how the pricing is! It’s definitely better than any other app I’ve used.

改善してほしい点:

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

検討した類似製品： Acuity Scheduling、Fresha

SimplyBook.meに決めた理由： It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper

切り替える前の製品： Fresha

SimplyBook.meに切りかえた理由： It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.

Great Yoga & Massage Booking Site

製品を使ってみた感想： I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

良いポイント:

Looked professional and I could do it myself. (But it took a lot of time!)

改善してほしい点:

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Love it works well

製品を使ってみた感想： Very good will continue to use for my business

良いポイント:

It’s pretty accurate and I am able to book clients worldwide

改善してほしい点:

There are a lot of features and to change address i have to cancel my subscription and redo

Simple and Sweet

良いポイント:

Very easy to use (once you get a hang of it) and client facing time zones so there is no confusion with scheduling time.

改善してほしい点:

I would like to be able to block out time without marking the business as closed for that particular day. Would also like the calendar sync to pick up items place directly in my Google calendar and block out time in SimplyBook.me.

Great features but the recent price increases have stung a bit!

製品を使ってみた感想： Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

良いポイント:

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

改善してほしい点:

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

検討した類似製品： Acuity Scheduling、Timely

SimplyBook.meに決めた理由： At the time, Simplybookit offered the features we needed at a better price point than 10to8

切り替える前の製品： Sign In Scheduling

SimplyBook.meに切りかえた理由： It offered the features we need at the most favourable price.

I like SimplyBook me

製品を使ってみた感想： Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

良いポイント:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

改善してほしい点:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

The BEST booking system out there. Please keep updating & improving this epic/pioneering software.

製品を使ってみた感想： App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to simply update/add to their schedules directly within our website or an app (not simply a homepage shortcut to a website that poses as an app).

良いポイント:

Incredible tool. So many features. Build epic booking systems.

改善してほしい点:

It seems to be something that they do not actively work on, which seems crazy to me. Customer support ([SENSITIVE CONTENT]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook.

検討した類似製品： Setmore、Acuity Scheduling、Booknetic

SimplyBook.meに決めた理由： SimplyBook has so much more genuinely deep and powerful potential. Incredibly well-coded. User friendly for the service providers (as well as the customers). A truly epic and well-thought-out product, held back by shoddy customer service and a lack of passion at the front gate.

切り替える前の製品： Calendly、Setmore

SimplyBook.meに切りかえた理由： Fantastic UI and endless potential with all of the addons. The perfect options for entrepreneurs and business owners looking to "build" a booking system for their business, that suits them and their specific business model. They are endless ways to build a business model that works using their system. PLEASE keep updating, and marketing your product. It is amazing, and far far better than Calendly/Setmore/Acuity and all the big boys, who have absolutely no potential, and incredibly limited coding for serious businesses and booking systems. SimplyBook has it all worked out when it comes to Team Members Scheduling (although this could be better with a simple frontend panel), Classes, Recurring Meetings, Timeslot booking simplicity, Coupons, etc.!

SimplyBook has been the best solution for my business

製品を使ってみた感想： I am using SimplyBook to do all the scheduling of my online English teaching business.

良いポイント:

Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.

改善してほしい点:

Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.

Ease of use

製品を使ってみた感想： Positive so far but I have also experienced some issues with integrating payment processors.

良いポイント:

Simple to set up and use, friendly customer service.

改善してほしい点:

Difficulty in adding certain payment options and integrating Pay Pal etc.

検討した類似製品： Calendly

SimplyBook.meに切りかえた理由： Cheaper price compared to other products and services.

Overpriced and under spec'd

製品を使ってみた感想： IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product.
If you only need basic then stick with some of the free options out their.
I have made about 20 suggestions with zero idea of when or IF they will even be considered.
After trying or looking at around 50 systems I feel it is the lesser evil of what is out their.
I am not asking for much but they think they know better what people want/need.

良いポイント:

Allows for a degree of automation to my business. I can show images and descriptions for my categories and services which a lot of other systems do not. Like the drag a slot function in calendar. Like the SMS and email reminder system (but could be better!) It adapts to most types of business which many others do not.

改善してほしい点:

Very expensive for what it offers. It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras. If the core was better then I would be happy to pay for my business specific add ons. Customer service is more of a cut and paste script routine. There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them. The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea. Plus it does not provide real life feedback doing it their way. I made these in the very first day of use Suggestions /Requirements for SimplyBook.me 1) Email templates should have a WYSIWYG editor 2) There should be a Block Out option when making a booking on the calendar (admin only) 3) Emails should be sent in HTML not plain text. At least an option should be available. 4) There needs to be a “Pending Booking” email template. 5) It should be possible to switch on and off any email or SMS rather than all on or all off. 6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile. 7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required. 8) There should be a multi cart function

The site is simple to set up and you can instantly take bookings and love the Book Now link

良いポイント:

you can easily modify schedules and specific days and make modifications to services. If you're running a one day promo it is so easy to set up and customize to a specific technician and day. Having reminders for both the service provider and clients is a great feature and setting the time of the reminder also helps as it eliminates those last minute cancellations. Sending an automated link to clients after their service to complete a review is one of the better features ! It eliminates having to remember to follow up when your schedule is busy and it completes the service. These reviews can also be used to further promote your business. Seeing the calendar in different views whether by tech per week day or month allows you to see company performance easily and also compare to other months and previous year I am one of the Franchises and we have over 40 now locates across Canada and now overseas. Many of our other Franchises were looking for a simple online booking system and I've told them about your site. It would be nice to see all of Tan on the Run use this site to streamline our bookings.

改善してほしい点:

there is not much negative to say about the software. initially when you set up you get to try all features but when it's new and you're not getting a lot of traffic at first it's hard to try them all so i would only suggest that maybe after 6 months when a client sets up and has really understood and had time to really try out the software to offer this later as well. I understand as a business it might not be possible but I think I would have been more inclined to get a couple extra features to see what works. I did try the promotion feature and found it really difficult to manoeuvre and after several failed attempts and trials gave up. It was very limiting for the discount unless you've changed this. I liked that you could select specific clients to send to but other than that it didn't work for me. Also trying to add a service from mobile doesn't work. I couldn't get the whole screen to hit `save.

Its a powerful marketing platform and also helps with brand building not just a booking website !

製品を使ってみた感想： Writing this review with a sense of gratitude to the people at simplybook.me .

良いポイント:

We offer a variety of services from hourly bookings to memberships and workshops. The booking platform offers so much flexibility to automate and report all of this in a meaningful way. It gives our customers a seamless experience and makes us look professional. Things like issuing passes for workshops with QR codes really help build our brand and create that perception. For a small organisation like ours it helps level the playing field with some big players who offer such things.What’s even better was never had a plan to introduce any loyalty programme but on seeing the feature available decided to introduce it . We slowly moved from seeing simplybook.me as an admin platform to better manage ourselves to seeing it as a powerfull marketing platform which would improve our sales . things like adding book now buttons to social platforms and google business listings do just that.Our Favourite feature was shared resources which helped us list a Turf facility which could be booked in so many different permutations and combinations depending on numbers of people involved and activity it is used for.

改善してほしい点:

Our only request to the team is to come up with more integrations to CRM and accounting platforms . At present we use google calendar sync and a few Zaps to push data to our CRM and the accounting part involves some effort to move to our zoho books software.

検討した類似製品： Calendly、Acuity Scheduling、Zoho Bookings

SimplyBook.meに決めた理由： It did not offer the ability to issue discount coupons and charges were much higher and linked to number of staff / service providers /facilities. It offered a great sync with the CRM we love - Zoho CRM so we adopted it naturally. We use all other ecosystem products like zoho books , zoho social , zoho sales IQ etc.

Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me

製品を使ってみた感想： I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making.

良いポイント:

For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall.

改善してほしい点:

Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions.

Very wide set of features with a great pricing model but poor API support.

製品を使ってみた感想： The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.

良いポイント:

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

改善してほしい点:

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

Reliable and functional booking software

製品を使ってみた感想： I started with a free plan, and have loved it. I recently upgraded to a subscription, and it's great too. I looked into other options, but SimplyBook seems to offer the most flexibility for our specific needs.

良いポイント:

I've never had an issue with the site being down, and customers have found the booking process easy to use. I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.

改善してほしい点:

When we set it up, it definitely took some learning to work out how to make it work for us (special day schedules only). But now that it's up and running, it hasn't skipped a beat. I can keep adding and changing things as I go and as our business grows and changes. I would like to be able to set the date that follow up emails go out requesting a review to a later date, as our customers don't receive their final printed product for up to 2 weeks after their booking, so asking them for a review a maximum of 3 days after their sitting isn't very useful for us :-( I'd also love some more flexibility in sending sms or email reminders (eg, email 3 days before booking, sms 1 day before). Setting up our home page (especially images) has taken a lot of trial and error, but it's working for us now :-)

The Ultimate Booking Tool for every business.

良いポイント:

Before discovering SimplyBook.me, managing client appointments felt like a juggling act. Every business owner knows the challenges: back-and-forth emails, calendar mix-ups, and last-minute changes. Then SimplyBook.me entered the frame and changed everything.The platform's intuitive interface is its first win. Even the least tech-savvy of my clients can navigate and book a slot. It has truly democratized the process, making it accessible to everyone. For me, this means happier clients and less time spent on administrative tasks – more time to focus on what I love: capturing moments.The automated reminders are a dream come true. Gone are the days of no-shows or forgotten appointments. My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and satisfied customers. This little feature alone has enhanced the professionalism of my business tenfold.But it's not just about the functional benefits. The subtle touchpoints, like being able to customize my booking page to reflect my brand, make it feel uniquely mine. In a world where personal touches make all the difference, SimplyBook.me ensures that my business stands out.For fellow photographers seeking an all-in-one solution to elevate their business operations, SimplyBook.me is the tool you didn't know you needed but won't be able to live without. Dive in, streamline your booking process, and witness the transformation in client satisfaction and operat

改善してほしい点:

NONE. Everything has been well designed!

Although not everything works as we would like it to work for our business is it still a great tool

良いポイント:

Possibility that clients book themselves. Connection to our google calendar. The ease with wich you can add a service.

改善してほしい点:

Not possible to book for groups, as we use it for planning our guides for farm tours etc. People can book a tour for their group, and pay per head. We really miss this functionality. Also we have different locations people can book (instead of performers, but we use the performer tool), and it is a lot of work to plan the opening hours per location/performer (we close most locations for 5 months in winter) We cannot send a reminder more than 3 days before the appointment. For us 7 or even 14 days would be better.

Basic, Straightforward, but Comprehensive Enough

製品を使ってみた感想： Easy to use. Limited learning curve. I started out with another scheduling service but I'm in the process of switching over to SimplyBook.me.

良いポイント:

SimplyBook.me allows users to accept payments through Stripe and apply membership scheduling and payments (two major pluses for me). Furthermore, SimplyBook.me allows me to customize (within significant limits) the look and feel of the platform to more-or-less conform with the look and feel of my website. It has an easy to use and intuitive user interface (not being very tech savvy, for me this is a very important feature). Within twenty to thirty minutes you can have a subscription, a customized interface, and have the platform embedded (or otherwise set up) on your website. Additionally, for those who need it, SimplyBook.me is HIPPA compliant. For most people (myself included) the free subscription will be all you need.

改善してほしい点:

I like this platform and can see very few cons with it. But I'll do my best to come up with a few (or at least one). Here it is, and although it might seem insignificant, success is in the details: SimplyBook.me does not have a "look busy" feature. Meaning, it doesn't automatically allow for a certain percentage of time slots to appear full. The result is if you are just beginning your business and have a lot of "empty time" you (in this case me) end up looking rather pathetic. But with a "look busy" feature a certain percentage of time slots are automatically filled allowing the service providing (in my case as a mental heath therapist) to appear busy and in high demand. The higher the demand appears to be the more willing the potential client is to book. The lack of this feature is the difference between a B+/A- and a solid A+.

SimplyBookMe is Simply The Best

良いポイント:

I have used this software for close to 5 years and it's still simply the best in the industry for my needs. There are plenty of scheduling solutions out there but this platform is easy and flexible and consistent. I have never had a problem with implimentation and the developers are SO accessible that even if I did, they would be right on a solution. They are constantly adding value for the user and this value translates into satisfaction in our client's experience. Value for the cost is the best perk. You would be hard pressed to find another product that does as much for as little.

改善してほしい点:

One limitation is the lack of a merge feature. Because users input their data anew, there is the potential to have multiple entries for the same client in the client database.