Paymoのレビュー

Paymo has grown, evolved, and expanded alongside of the needs of our business.

製品を使ってみた感想： Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.

良いポイント:

Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence').

改善してほしい点:

We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\_(ツ)_/¯

検討した類似製品： Trello、Basecamp、Asana

Paymoに決めた理由： As we expanded our business to include larger, quick-turn clients, we needed a better way to track time spent on projects. We found Paymo and started to implement time tracking and project management. It wasn't long before we were using it for estimating, invoicing, and reporting payroll. Almost a decade later, the platform continues to amaze us with updates and support that we never would have received from other services. We've even had folks join our team from Nike/adidas that say Paymo is something they wish they had at their previous jobs.

Paymoに切りかえた理由： It comes down to 'bread and butter' of time tracking and project management. We've since added Slack and Trello to our ranks, but have never found a better, more cost-effective way of managing our day-to-day operations than Paymo.

Paymo represents agility in the execution of projects and quality assurance.

製品を使ってみた感想： Paymo is an effective platform, which does not require a learning curve on the part of the people who use it, in addition to the fact that many business rules associated with the execution of projects are already implemented. On the other hand, we have visibility for the prioritization of tasks, the notification to the participants of each activity, and in general, Paymo can grow based on the needs and projects that our organization can handle.

良いポイント:

Paymo focuses on providing a simple and efficient platform, with the implementation of those functionalities that really generate value, in addition to offering a fairly complete Dashboard for generating reports and useful information for stakeholders. With Paymo we keep our work team focused, in addition to having the mobile APP to be able to record progress directly from where we are, in real time, and notify about progress. People and users can work on more than one project at the same time and each of them knows the tasks they must perform, the times in which they want the activities to be completed, as well as being able to attach support information.With Poymo we can register with the Timer option the work dedicated to each activity and in this way we can give greater visibility to the Project Management.

改善してほしい点:

Paymo has demonstrated that it meets the objectives of any project, and they are precisely: being able to offer visibility for the fulfillment of each and every one of the tasks, also guarantees that team members have delivery dates at hand and can report the advances, considering the participation of multiple projects, however, it may be that for more complex projects in which team management, use of tools and acquisition of supplies for execution are required, project managers require other complementary tools such as sheets calculation to manage what we cannot detail from the software itself, however this does not apply to all projects and may or may not be a limitation in many service areas related to traditional activity tracking.

Monopolize you cause you can't export ANYTHING easily

製品を使ってみた感想： Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.

良いポイント:

Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!

改善してほしい点:

Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!

Paymo is the easiest project/billing/payment platform I've ever used and their support is fantastic.

製品を使ってみた感想： I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.

良いポイント:

Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.

改善してほしい点:

I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo

検討した類似製品： TimeCamp、FreshBooks、Harvest、Clockify

Paymoに切りかえた理由： It did everything I needed it to and then some, but it was still simple and well thought out. Every feature is a real feature, there's nothing that's been shoehorned in or half-baked. Also, the workflows are really flexible, so I'm not stuck in "their process", I can use my own preferences and workflows.

Paymo is your project management partner.

製品を使ってみた感想： One of the best project management and task management applications and I do recommend people to try it as there is a free way to use it at the beginning and if you like it then you can get more features and pay.

良いポイント:

The time tracking feature in Paymo is really great. The dashboards they have are even greater.

改善してほしい点:

There are limitations with the mobile application in functionality compared to my desktop application.

検討した類似製品： Microsoft Project

Paymoに切りかえた理由： The dashboard in Paymo gives more information than MS Project. The alerts are really wonderful.

I love Paymo

製品を使ってみた感想： Overall, really great and I love the customer service where real people talk to me in a coherent way!

良いポイント:

It took me a while to find the right invoicing & time tracking app, but now that I've settled on Paymo, I can finally put that part of my business at rest and let it just work for me in the background. I love how easy it is to set up a new client and track the time worked for them. I use the invoicing every month and even have some recurring invoices. It seems that every feature that I want is already covered by Paymo and then some. This product is easy to use and looks professional. I also love that it sends automatic reminders to clients who haven't paid on time, so I don't have to think about it.

改善してほしい点:

I do recall that sometimes on my invoices I'd like to see listed what dates I worked on a particular job. I don't think I've been able to get invoices to show that yet, so perhaps that feature doesn't exist or I can't figure out how to turn it on.

Efficient and User-Friendly Project Management Tool for Small Businesses

製品を使ってみた感想： Our small business has been using Paymo for over a year now, and we have found it to be an excellent project management tool. It has helped us to stay on track with our projects and has significantly increased our team's productivity.

良いポイント:

One of the things we love about Paymo is how easy it is to use. It was straightforward to set up, and the user interface is intuitive, which makes it easy for anyone to start using it right away. It has saved us a lot of time that we would have otherwise spent on training.

改善してほしい点:

One thing we found challenging about Paymo is its limited integration options with other software. It would be great if it could integrate with more third-party tools that we use regularly.

検討した類似製品： ClickUp、Bitrix24

切り替える前の製品： Trello

A great way to track your time in the background

製品を使ってみた感想： Using Paymo has been a great way to track your time in the background, as long as you're thorough for the initial set up. I always make sure to have the app running to track any window, program, and file that I have open. It's even easy to go in after the fact and add unlinked entries to specific projects. I've had to retrain myself on file naming, so that Paymo tracks the correct files for each project, but after developing a naming system I've found my process to be extremely streamlined with Paymo.

良いポイント:

I love simply having the program open in the background to track my time, so that I can spend my time working on my projects and less on trying to keep track and potentially making errors. This makes it extremely easy for someone who bounces from one project to the next frequently.

改善してほしい点:

It has a bit of a learning curve to figure out how to set up your projects initially. There's a fair amount of front end set up to get the program to work as intended, but once you get the hang of it, it becomes extremely helpful.

Excellent for small companies

製品を使ってみた感想： Has made a huge difference in streamlining administrative functions and improving productivity. The VERY accessible live-person support makes all the difference

良いポイント:

Time tracker is most impactful. I can truly keep track of hours on different projects seamlessly.

改善してほしい点:

Some of the features were hard for me to understand on my own. BUT the strong and timely customer support helped me find my way.

Great overall management tool

製品を使ってみた感想： I use paymo to structure tasks within a team's week, check that quotations are in line with working hours, manage day-by-day critical issues

良いポイント:

Easy to use, complete, we manage all team's tasks having full supervision over the team's effort

改善してほしい点:

As for the functions we need, there are no particular criticalities, it is a complete tool

Paymo is a great software across platforms

製品を使ってみた感想： Paymo helps to organize, plan and report our projects

良いポイント:

Easy to learn, easy to use, with lot of features, super support, progressive software, they add lot of integrations, mobile apps, use via web browser

改善してほしい点:

Some features wait for upgrade, iPad integration missing

検討した類似製品： Teamwork、Trello、Float、Wrike

Paymoに決めた理由： Paymo had gantt chart planning integrated, mobile app and was cheaper.

切り替える前の製品： Teamwork

Paymoに切りかえた理由： Paymo has a mobile app, portfolio gantt chart, time tracking, invoicing, etc. And paymo is really nice software.

Best Project Management Solution

製品を使ってみた感想： It is really easy to keep track of all the work that has been done. I'm not sure if it's generally the best project management software out there, but it definitely is the best for our company and our business model.

良いポイント:

In the beginning it was just a software that we could use to time track all our tasks and projects, but it grew on us and right now our business depends on it. It is really easy to use, very easy to keep an eye on the team, and extremely useful in keeping track of all the work that the team does.

改善してほしい点:

There are not many cons to this software, but if I had to nitpick I would probably say it could have more financial management features, since this is the software that we use for invoicing and keeping track of our finances.

検討した類似製品： monday.com

Paymoに切りかえた理由： It has better features that help our business.

Best Time Tracking & Management Software

製品を使ってみた感想： I've tried multiple time and task management products. Paymo has by far the best feature set for the price. It's not to complicated & the support is great. You get a task board, a solid UI, a great calendar that displays when tasks were done & it allows you to easily adjust those entries. By far my favorite tool for tracking tasks across multiple clients & the time spent.

良いポイント:

Quick & easy to get started & great support. Managing tasks & time is awesome with Paymo. I am a huge fan of the calendar views. They have a great set of filters & tweaks you can make to the views. They also offer a great kanban board.

改善してほしい点:

Invoices could be improved a bit but they're ok. I do need to spend some time learning more about how to build invoices with Paymo.

Simple and beautiful online solution to handle my small design business time tracking needs.

製品を使ってみた感想： The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software:
- Interface is very clean and allows to track much more data that I was able to do before.
- As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract.
- I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month.
- The ability to track time directly out of the windows environment is great.
- I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it.
- Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work.

良いポイント:

I have looked at several options for my company and decided on Paymo for the following reasons: - The software has a very clean and intuitive interface - One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results. - Pricing system is fair and scalable. - The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office. - The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed. - I am able to export all of the data in CSV format - You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company. - The software has several features that I have not been able to implement yet. - Customer support has been great, answer is usually within an hour or two directly from the developers.

改善してほしい点:

Below is a list of some of the limitations i have encountered using the software. - The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick. - I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software. - The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup. - You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

Awesome issue management software with good time tracking

製品を使ってみた感想： I would recommend this service to every middle sized company, which is looking for a good solid isseu tracking software.

良いポイント:

The time tracking and the desktop app for tracking are one of the best I've seen so far. This is one of the major point we choose this service of others. The issue mgmt and reports are also quite handy.

改善してほしい点:

The resource management could be improved and also some minor bugs.

検討した類似製品： Jira

Paymoに決めた理由： Bitrix was awful.

切り替える前の製品： Bitrix24

Team management made easy

製品を使ってみた感想： Paymo has transformed how our team works, making time tracking easy and allowing our project managers to accurately assign work to colleagues.

良いポイント:

You can create custom invoice templates, some of our invoices can be rather complicated but Paymo made it easy to set them up. The time tracking feature is incredibly easy to use, when trialing other applications our staff would always lose interest and forget to update theirs after a few weeks. With Paymo it was so easy to use that our staff have actually stuck with it! Paymo is constantly being updated based on user feedback, the developers really do listen to their community!

改善してほしい点:

Tracking a large number of projects at one time can get quite confusing, you can label and categorise them but when working with tens' of small(ish) projects the user interface get's rather busy. The ability to import previous projects / calendars would be excellent, currently these have to be manually entered in.

A reliable way to track your time and obligations

製品を使ってみた感想： Nowadays I use it as the primary way of knowing where we stand in terms of workload and obligations. I can easily know what the team hast to do, and what are the tasks' statuses, and whether they are under budget.

良いポイント:

What I like the most is how it helped me have a grasp of the worked time, which in turn helped me structure prices and give estimates and deadlines.

改善してほしい点:

I use the team scheduling a lot, but I still miss the ability to navigate directly from a task to its booking.

検討した類似製品： Basecamp

Paymoに切りかえた理由： Paymo had time tracking for free at the time

Deceptively well-designed app/software. Excellent value and clever too.

製品を使ってみた感想： Do the free trial to see why. You'll get an initial impression that compared to the feature rich apps of Wrike, Asana, Basecamp, Teamwork and many others that Paymo is fairly simple. It is but it has some very-well considered functionality around user permissions, pricing and invoice/report generation. The user interface again looks simple but works great.
For us, what's great about Paymo is:
1. Pricing. Great at $4.95 per user. That's a real per user price. 1 user = $4.95 per month.
2. Additional users (we use many collaborators) can then be switched on/off as required.
3. Good user permissions (switch on/off admin, tasks, projects, invoices, estimates, expenses)
4. The general focus on user performance metrics/utilization (with a good dashboard + individual user metrics by hour, month, project and billed/unbilled time.
5. Fantastic, customisable client reporting and wrap-up invoicing with unlimited free client access to these features*.
*The invoice module ($9.95/month per account - which is great way to charge for this) monitors unbilled time with a one-click invoice generation button. That's a great feature whether you use Paymo to send (and receive payments) or not.
In similar fashion, the client report generation tool is cleverly set-up so you can group time/costs by client, user, projects, task lists, tasks, time, day or billed status as well as include the original budgets by project or tasks. For us that's a massive time-saver and a feature-set that not available or so quick and easy to manage on any other PM system we've tried.
The con's on the present feature list (hence why I've only rated Paymo 4 stars overall):
1. There's no easy to see/use UI control over project/task timescales.
2. Equally, no-billable tasks/reminders don't sit as well in the system.
3. Updates aren't realtime, another great Wrike feature.
4. There's no client/guest access to the project details (which I would have thought Paymo could add easily, by making making the default user status 'view only'.
5. Generally speaking Paymo isn't a slick or richly featured as other leading-class PMs.
However, as of May 4th 2016 there's a promise on Paymo's pricing page that Gantt charts, task scheduling and progress tracking is 'coming soon'. Would be great to know roughly what that means Paymo but those three features even if relatively simple but robust (in Paymo's style) would considerably round-off and build-out the Paymo App experience.

Paymo pays for itself...

製品を使ってみた感想： As a very small business - there are only the two of us - I needed a way to accurately track the time we were spending on client projects. Paymo does that for us in a very straightforward way, and the click-and-create reports mean that I can see the information I need for invoicing and get an overview of how we're working through the agreed hours very easily. Not only is our invoicing more accurate - nearly all our monthly invoices have increased as we're not forgetting the odd half-hour here and there - but I also have the answers to the 'what were we doing all day' questions when we spent time on non-chargeable tasks and I'm able to keep a better track of those tasks, too. (I don't use Paymo's invoicing facility - it seem straightforward enough, but I want to do all my accounting in one application to simplify the VAT process.)

良いポイント:

Support is fantastic - I have only had to ask for help a couple of times, but when I do the built-in online help facility means I get an answer very quickly, using language I understand. The other thing that is great is the flexibility of the reporting module. One of my clients likes to see how we're using up the agreed project hours as we go through, so I have created a report just for him and given him the link. He's happy to be getting the information he needs to plan without my having to spend time getting it for him.

改善してほしい点:

Most of the things that were on my wish list have been incorporated into recent releases. The only one I would still like would be the ability to share reports within the company - at the moment, I do a screenshot of the configuration and my employee copies it. It's not a huge issue, but it would be useful to be able to have personal and shared (company-wide) reports.

Pay-me-More with Paymo

製品を使ってみた感想： Though I still use other apps to track status of my projects, Paymo is irreplaceable for invoicing and time-tracking -- and most importantly these two functions are tied, so you are constantly reminded that time is ticking. It's simple and neat, and it takes little time to get familiar with the basics.

良いポイント:

My two favorite features are invoicing and timer. Invoicing is neat, the design is simple and clean and your clients will like it. As for timer, it's dominating your screen, so it saves me from distractions of all kinds. Overall, what I like the best about this software is the blend of simplicity and feature-rich functionality.

改善してほしい点:

Perhaps, the pricing can be more sensitive to freelancers, or adding a layer with less feature but more affordable. But nothing else, really.

Paymo is very user friendly and intuitive.

製品を使ってみた感想： The software saved lots of time on repetative non-billable tasks. It gives us more control over data and helps us narrow our focus on the parts of projects that need more efficiency.

良いポイント:

Paymo is easy to learn, manage, and use. The price is right for most any size company and the core features are well tuned. It has saved time when preparing timesheets each week and helps us track our hours very efficiently. In a service based industry, a software like Paymo takes the uncertainty out of knowing whether or not you are on target. The ability to gather vast amounts of data in seconds really has helped analyze our effectiveness at estimating and highlight areas for improvement. The software's permissions setup and general user interactions are much more suited to a company that has competent employees, unlike competitors like T-sheets (quickbooks). Other time trackers tend to assume the employees are incapable of managing their timesheet and set up a lot of rules that act as roadblocks to efficiency. Paymo maintains control without becoming overbearing.

改善してほしい点:

The built-in invoicing feature is a little difficult to fully customize. It has "custom" options, but they are not full control. It does allow for custom coding for invoice generation which we are doing now, but this requires someone on staff who is fairly well versed in HTML and other scripts/codes. I wish that Paymo would talk directly with a desktop version of Quickbooks, but it does work with Quickbooks Online through Zapier Apps.

Ideal tool for project management from small companies to big ones

製品を使ってみた感想： I'm solving the business problems of:
- having all the project planning and content in one single place
- tracking the time

良いポイント:

I like the user interface, is very clean and friendly. it takes less than 5 minutes to understand how everything works which is a great advantage to train other people to use this tool. I love how you can organize all the tasks, content and planning for each project. I've been using this software for about 5 years now and will definetely recommend it to others.

改善してほしい点:

I don't like that they still don't have an easy to use mobile app that shows all the content of a project. the mobile app is very limited. I hope that they can improve and give the mobile development a higher priority since we live in a mobile world these days. There's no way to capture screenshots of what other employees are doing or measuring the productivity

Lightweight and easy-to-use time management app

製品を使ってみた感想： I'm using Paymo mostly for time tracking, but it is also great to have reports ranging back for years and I love to have all the statistics easily accessible. Paymo has become an invaluable part of my daily business life.

良いポイント:

I love the ease of use when it comes to time tracking. I usually jump between projects and the app makes it really easy to switch between jobs. The 5-min idle time reminder is great as well.

改善してほしい点:

At first there were too few options for project statuses, but as the software evolved, this feature was added. At this point I don't really have any issues with the software.

Great Product Must Have

製品を使ってみた感想： Being able to track the hours and what project goes to which client has been so helpful.

良いポイント:

As a graphic designer who needs to keep track of hours, I have always been able to depend on Paymo to keep accurate track of my time. Being able to send the data to my clients is a plus.

改善してほしい点:

I had some issues with the desktop app so I started using it directory from the site to track time.

Excellent Project Management Software!

製品を使ってみた感想： I have been using Paymo for about a year now and it has changed my productivity for the better. As a Freelance PA/Project Manager I work for different companies so it is imperative that I can track my time spent on different projects and tasks. Paymo does this easily and with no fuss. Paymo is easy to set up and use. The free trial is perfect for trying out Paymo. I did just that initially and was so impressed that I had to continue with the paid version of Paymo. Once Paymo had been set up and customised I could just log onto Paymo each day and easily track time. It is easy to switch between projects too. Paymo has an overview of hours worked, unbilled amounts, milestones, discussions etc so easy to see at a glance progress per project. At the end of each month I use Paymo to easily invoice my clients. Just one click of a button to invoice unbilled time, check the invoice and send by email! Easy. Paymo then keeps a list of invoices sent out which can be updated to show status. The invoice itself looks very professional and I easily added a company logo. There are custom settings to save the text to be used when sending out invoices. Customer Service is impeccable, on the few occasions I have needed to ask a question I have had fast, helpful responses and have always been dealt with very professionally and quickly. I highly recommend using this project management software, it is time saving, quick, easy and can do an awful lot to assist with the admin side of running a business. I wouldn't be without it! Thank you Paymo!

良いポイント:

Initial free trial. Easy to set up and use. Easy to customise. Easy to track time. Easy to invoice clients. Reporting option available. Excellent customer service, fast to respond and very helpful.

改善してほしい点:

I can't think of anything.