--- description: Call of Serviceを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Call of Serviceとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [フィールドサービス管理システム](/directory/10009/field-service-management/software) > [Call of Service](/software/136718/call-of-service) # Call of Service Canonical: https://www.capterra.jp/software/136718/call-of-service ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/136718/call-of-service?page=2) > 企業のモバイル・スタッフのスケジュール、作業命令管理、顧客データ管理を合理化する使いやすいソフトウェア・ソリューション。 > > 評価：19人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Call of Serviceの対象ユーザー Call of Serviceは、業務のスケジューリングおよびディスパッチング、顧客およびジョブ履歴の追跡において、より優れた簡単なソリューションを必要とする小中規模のフィールドおよびホーム・サービス・ビジネス向けのサービスです。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 19 レビュー | | 使いやすさ | 4.9/5 | レビュー全体に基づく | | カスタマー・サポート | 4.9/5 | レビュー全体に基づく | | 価格の妥当性 | 5.0/5 | レビュー全体に基づく | | 機能 | 4.8/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Call of Service - **設立**: 2013 ## ビジネスコンテキスト - **価格プラン**: $40.00 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500 - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: 英語 - **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本 ## 機能 - GPS - SMSメッセージング - アラート／通知 - オンライン時計 - サービス履歴 - スケジューリング - メンテナンスのスケジューリング - モバイルアプリ - モバイル・アクセス - 予防メンテナンス - 作業発注管理 - 定期アポイントメント - 技術者管理 - 求人管理 - 決済処理 - 派遣管理 - 現地料金回収 - 見積もり、概算 - 請求、インボイス - 連絡先データベース - 電子署名 - 顧客データベース ## 統合 (合計4件) - Google Calendar - QuickBooks Online - Stripe - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - 電話サポート - チャット対応有 ## Category - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) ## 関連カテゴリー - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) - [家事代行システム](https://www.capterra.jp/directory/10062/maid-service/software) - [業務発注ソフト](https://www.capterra.jp/directory/30785/work-order/software) - [機器メンテナンスソフト](https://www.capterra.jp/directory/30103/equipment-maintenance/software) - [HVACシステム](https://www.capterra.jp/directory/30107/hvac/software) ## 代替製品 1. [Housecall Pro](https://www.capterra.jp/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 2. [Synchroteam](https://www.capterra.jp/software/129634/synchroteam) — 4.4/5 (95 reviews) 3. [Verizon Connect](https://www.capterra.jp/software/124641/fleetmatics-work) — 3.2/5 (940 reviews) 4. [AI Field Management](https://www.capterra.jp/software/169880/ai-field-management) — 4.9/5 (68 reviews) ## レビュー ### "Excellent so far\!" — 5.0/5 > **認証済みレビュアー** | *2018年5月24日* | おすすめ評価：10.0/10 > > **良いポイント**: The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need. The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers. > > **改善点**: No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review. ----- ### "The Vibrant Approach for Business Services" — 5.0/5 > **Pius** | *2024年5月2日* | メディア制作 | おすすめ評価：9.0/10 > > **良いポイント**: The handling for community services and instant response is something the program has performed > > **改善点**: There is a robust way of creating an immediate response ----- ### "good software user friendly" — 4.0/5 > **DERRICK** | *2015年9月15日* > > CONS: DIFFERENT TIME ZONES, NO MOBILE APP THEY SAID THEY ARE WORKIN ON IT. PROS: USER FIRENDLY, IF I HAVE A QUESTION THEY ANSWER MY QUESTION WITH THE HOUR, FRIENDLY STAFF, IT IS A COMPANY THAT YOU CAN GROW WITH BECAUSE I SEE PROGRESS BEEN MADE, IF I SUGGEST SOMETHING THAT I FEEL THAT WILL MAKE MY BUSINESS RUN SMOOTH THEY DO IT IF THEY CAN WITHIN A TIMELY MATTER. I HAVE TRIED OTHER SOFTWARES AND THEY ACTUALLY SOMETIME DOUBLE BILL CUSTOMER ----- ### "Simple & Easy" — 4.0/5 > **Soubhi** | *2017年3月20日* | おすすめ評価：10.0/10 > > **良いポイント**: Easy to use, support was always there even when using the trial version > > **改善点**: No accounting integration > > After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled. Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work. A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software. \*\*Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it\!\*\* ----- ### "Great, simple to use, very intuitive application" — 4.0/5 > **Con** | *2018年5月23日* | コンピュータ・ソフトウェア | おすすめ評価：9.0/10 > > **良いポイント**: It is easy. Once it is set up and configured properly, any non-technical person can figure it out. It really is that easy > > **改善点**: It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it > > The customer support has been excellent. Extremely fast responses from the developer. ----- ページ：1 / 2\ 次へ: [次ページ](https://www.capterra.jp/software/136718/call-of-service?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/136718/call-of-service) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## 構造化データ