Confluenceのレビュー

進捗確認として必須

良いポイント:

作成する資料が多すぎて毎日のように残業が続いていました。自分でファイルを管理しているとboxやグーグルドライブなど、いろんなところにそれぞれ資料があり、管理が煩雑になります。このツールのおかげで、残業時間を短縮することができました。プロジェクトメンバーが作成した資料をレビューする時間を削減することができ、資料を同時作成することで、二段階アクションの必要がなく無駄な時間を削減できていると感じます。また、生産性も向上し、これまで着手することのできなかった新規の仕事にチャレンジすることができるようになり、大変助かっています。

改善してほしい点:

資料を同時作成する際に、タイムラグが発生しがちなので、その点が少し気になる事があります。同時にいろんなファイルを開いてることもあるのが原因かもしれませんが、改善してもらえるとさらに業務効率化がはかれると思います。他の方が編集中にその箇所が編集不可になりますが、グーグルドライブの資料を共同編集くらい、同時編集がさくさくできるとより使いやすいなと感じましま。タイムラグが解消されると非常に助かります。

ナレッジマネジメントやプロジェクト管理が楽になります。

良いポイント:

ナレッジマネジメントやプロジェクト管理に必要なテンプレートを使うと時間短縮と楽に作業ができます。

改善してほしい点:

特にないですが、既存のテンプレートにないとマクロやテンプレートの修正が初心者には少し難しい。

プロジェクト管理には最適

良いポイント:

チームメンバー間での情報共有やドキュメントの管理を統合的に行うことが良かった。

改善してほしい点:

特に改善点はありませんが、aiを活用してプロジェクト管理をより簡単に改善できれば良いと思います。

フォンの評価

良いポイント:

きれいに資料をまとめることができること。

改善してほしい点:

ページの反応スピードを改善した方がいい。

IT関連従事者にとってのナレッジマネジメントツールに利用

良いポイント:

権限設定によって、見れる人と見れない人が切り分けられるため、開発にかかわる人だけが見れるようにしたり、特定のユーザー同士で共有したりできるのがよい。

改善してほしい点:

プログラマ向けの仕様になっていると感じる部分が多いので、付け焼刃のIT知識を持っている人は利用に少しためらいを感じてしまう部分があるのではないか。

プレゼン資料の作成に最適なツール

良いポイント:

社内のMTG、プレゼンで使う資料を作成するのに最適なツールだと感じました。オンラインmtgが多くなる中、許可されたメンバ―ニが閲覧できて、ブログ形式で資料が作成できること、文字　画像　図形の表示方法も豊富で見やすいデザインになっています。

改善してほしい点:

最初、使い慣れないと図形の挿入、urlのコピー&ペーストに手こずることがありました。マニュアルやよくある質問などは、どこかで確認ができるとよいと感じます。

Confluence is a very famous product for project management.

製品を使ってみた感想： If you're new to it, you need to adapt. You also have a reluctance to tools that you haven't used before. But for effective projects and business management, you now have to use collaborative tools. You can get a better work environment by adapting quickly to the initial inconvenience.

良いポイント:

Project management, output, work-specific human resources management, sharing and collaboration with all participants are important, and Confluence solves all these things at once. There are many services and solutions for efficient project management, but we always use Confluence.

改善してほしい点:

Perhaps because it is mainly used for necessary functions, there are no disadvantages yet.

Robust Content Management Tool with lots of potential

製品を使ってみた感想： Overall, it is a great tool with really great features and different capabilities that have allowed my team to really lean into content management. Would recommend this to other companies!

良いポイント:

Confluence is our go-to content management and knowledge based tool. The ability to create spaces by team or departments is really useful and my favorite feature is the ability to give permission by page instead of just by space. We have a main team focused on maintaining our knowledge base, but it's helpful that we can also assign unique individuals who are subject matter experts to also help that team update the content.

改善してほしい点:

At times it feels like Confluence may be a bit too robust. It's a great content management system, but can sometimes over complicate a search for a particular page. It can take some time to locate the page you are looking because so many results pop up. You have to weed through the results to find the one you're seeking.

Confluence for documentation

製品を使ってみた感想： We use both Jira and confluence on our projects. Confluence was initially started on the project to replace word documents for programming specs and request. It was a mixed uptake due to higher learning curve over just word.

良いポイント:

A adequate documentation system that can integrate with Jira issue/ticket system.

改善してほしい点:

Not the best collaboration without adding in third party addins.

Knowledge Base as root

製品を使ってみた感想： It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.

良いポイント:

Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.

改善してほしい点:

It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.

検討した類似製品： Slack

Confluenceに決めた理由： We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it

切り替える前の製品： Bitbucket

Confluenceに切りかえた理由： We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.

One of the best

良いポイント:

The ease of use makes it one of the best team work management platforms out there. We are a development team that uses Jira and the integration with Confluence makes our work seamless.

改善してほしい点:

As of now, nothing really. We still don't use the Database functionality as it is in alpha.

User review

製品を使ってみた感想： Confluence is a powerful tool that can enhance team collaboration and project management.

良いポイント:

Excellent for creating, organizing, and sharing documentation within teams. Helps to serve as a single source of the information project. Helps with collaboration features, editing, adding comments, and notifications, which improves the communication of the team. Provides templates for several types of documents, makes it easier to get started. It easy integrates with other Atlassian products (like Jira). Very user-friendly interface make it accessible for users of all technical levels.

改善してほしい点:

using the documents is easy, but navigating within it requires a training, and might take some time to get use to it. The paid plans can be expensive, for big teams

Confluence Cloud continues to impress our company

良いポイント:

Cloud-based, intuitive text editor, and an assortment of built-in macros for formatting text, embedding content, and linking other pages. The mobile application for Confluence lets our users access data while on-the-go and not in front of their computers.

改善してほしい点:

Visibility to other data requires permissions to that data as well as the current data. It would occasionally be useful to be able to embed a view of other content that is locked behind restrictions on view/edit.

A great tool for keep corporate documentation

製品を使ってみた感想： All the documentation is in a single system available for all our employees.
We can search for any information required at any time.

良いポイント:

We use Atalassian Confluence as our documentation tool / WIKI We like to had all the information in a single source that is searchable and easy to access.

改善してほしい点:

The Migration process from On premises Confluence to Cloud confluence was complicated and must be more easy. Apart of that I can't fine something else to complain.

A solid documentation tool

製品を使ってみた感想： Overall Confluence is a solid tool that get's the job done. It has all of the features you could want.

良いポイント:

It's industry standard and just works. Most people know how to use it already.

改善してほしい点:

It's easy for information to become unorganized and sometimes the search functionality does not perform well making it hard to find information.

Great tool for technical documentation

良いポイント:

Ease of use and sharing of documents within the organization.

改善してほしい点:

Search engine not showing really what I'm looking for usually.

Notes and Document Management for Pros

製品を使ってみた感想： Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

良いポイント:

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

改善してほしい点:

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

検討した類似製品： Microsoft OneNote、Google Docs

Confluenceに決めた理由： Confluence was cleaner and more agile with a clear collaborative value over other products.

切り替える前の製品： Asana、HubSpot CRM、Evernote Teams

Confluenceに切りかえた理由： The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.

Keep everything in one place, best KMS in software projects!

製品を使ってみた感想： We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.

良いポイント:

Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.

改善してほしい点:

Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!

検討した類似製品： Notion

Confluenceに決めた理由： Better document and file management system, Higher access level management system. Better price and very better ease of use.

切り替える前の製品： Google Drive

Confluenceに切りかえた理由： Better integration with other Atlassian tools that we use during our daily work in the company.

One stop tool for documenting almost anything

製品を使ってみた感想： Overall, the feature is a good to have and can make life easy by providing a single stop platform for all the documentation and giving a knowledge hub.

良いポイント:

Collaboration with numerous tools already in use by our company like Asana, Slack, Miro Board, Google Sheets, etc. , Ease of use and sharing documents just by a click, and Permission handling of users.

改善してほしい点:

Struggle to share snippets of code and adhering to syntax, and not having a flowchart builder feature.

検討した類似製品： Notion

Confluenceに決めた理由： To incorporate a range of features that confluence offers and docs don't. Most important being integration with tools and Miro board.

切り替える前の製品： Google Docs

Confluenceに切りかえた理由： Confluence has better integrations with other softwares and is a dedicated platform for documentation. Also, we wanted to have a platform where a Knowledge Library can be created and managed easily which confluence gave us.

Our knowledge base

製品を使ってみた感想： We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

良いポイント:

It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

改善してほしい点:

It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

検討した類似製品： Microsoft SharePoint

Confluenceに決めた理由： We were looking for a better documentation and information sharing tool

切り替える前の製品： Microsoft SharePoint、Microsoft OneNote

Confluenceに切りかえた理由： It was the better option for our company, thinking on how robust is the tool.

If it wasnt for Jira, I would not miss using Confluence.

製品を使ってみた感想： I feel the cloud version still needs a lot of work. I feel it is missing many features that should be standard without needing a costly plugin. The product serves its purpose, but I feel better options are available.

良いポイント:

What I like the most about Confluence is the integration with Jira, the flexibility of creating your own department space, and managing the permissions. We use it for a large knowledgebase. Having the in-line comments helps identify issues with a document and can be shared and modified by the correct knowledge expert. The history feature is nice if you want to compare document versions. This is like a wiki on steroids.

改善してほしい点:

The plug-ins needed to be a great product. It is expensive to run. User management is poor and difficult to maintain since this is a license-per-user software (Cloud version). I think the comments on each page are overused, which greatly slows the page loading. Task management is clunky and not recommended. Many features and fixes requested on the Atlassian site still have had no movement or comments from developers for years. Every solution is a hack or a plugin, which adds more cost to the service.

検討した類似製品： Microsoft SharePoint、Wrike

Confluenceに決めた理由： Dynamic documentation and knowledgebase for the entire company. Works well with Jira.

切り替える前の製品： Google Docs、Microsoft Project

Confluenceに切りかえた理由： We still use the alternative listed.

Confluence helps my company collaborate and share knowledge

製品を使ってみた感想： My team is able to save, organize, and share papers in one convenient spot thanks to the superb document management tools that come standard in Confluence. Because of this, my team is now able to seamlessly integrate internal collaboration methods into our day-to-day operations by having instantaneous access to all relevant project documents and information.

良いポイント:

Excellent program for group work and information exchange. It comes with more than a hundred different layouts to choose from. Access controls are provided, and team members can easily connect with one another. It's an excellent resource for building and managing a database of how-to guides to be distributed to clients. It's also great because it works in tandem with other attlassian applications, such as JIRA.

改善してほしい点:

Unless one is familiar with the relevant duties, I find the administrative side to be a bit of a hassle. Limitations in personalization and usability in document format selection make it difficult to create documents in specific ways.

One of the greatest tools to collaborate and build project knowledge base

良いポイント:

A great collaboration tool where all project documents (from major project plan to reports to release cycle to simple meeting notes) can be organized and shared in one centralized location. The confluence editor feature makes it easier for me to create documents, review and share feedback and changes can be tracked thru page histories. Spaces are well organized and structured. There are page shortcuts, page trees, breadcrumb trails that aid users to navigate between pages and information. It is easy to build links within pages by adding an anchor. You don't need to remember which part of the page you have read a certain information and do page scroll. I like the gliffy plugin. Whenever I need to embed a workflow diagram, adding gliffy makes it easier to attach flowchart, it's dynamic as changes in the diagram is reflected in the page. I can highlight people in my reports or meeting notes by tagging them Documenting a test report is easier with the JIRA integration - JIRA issues highlighted and linked and JIRA issue filters can be embedded and since these two (JIRA and Confluence) work hand in hand, it makes delivering software in agile approach a lot easier.

改善してほしい点:

To beautify your confluence page, you need to know which macros and plugins you need to add but by doing these, one needs to have very basic knowledge in html or programming which could be a learning curve to most people. But lots of how to videos are shared by Atlassian and lots of documented procedures are out there shared by experienced users. One just need to be resourceful. The challenges in embedding spreadsheet with macros and formatting tables are not a challenge anymore if you know what macro or plugin to use. Another issue is sometimes finding the information you are seeking is not successful and sometimes the information search for spans to multiple pages - but information actually can be managed by adding labels which again boils down to the user having the knowledge that this feature exists.

Perfect solution for interaction within our dev team and also for interaction between us & customers

製品を使ってみた感想： I absolutely love the product. It is awesome. When your con list is made up of feature requests, you know the product is intensely used and you are looking for "more" or adjusting how things are done to help enable you to do your task, plus add functionality that would provide value for the product. This product is a 10 of 10 if you are using it right.

良いポイント:

The widgets. I love the team calendars, the roadmap functionality for time lines, decision tracking and criteria, tasks/action items and the ease of defining them, status bars, and the flexibility for meeting notes, how to articles, blogs, file lists, product requirements, retrospectives, task reports, and troubleshooting articles from one source. It has really improved our interaction with customers for projects and documentation.

改善してほしい点:

From time to time I see issues with editing pages. It does not make the bold or color changes to changes even though the toolbar indicates it is made, it does not display correctly. I also see this display issue with tasks, where the tool bar indicates a task is inserted, but it is not displaying correctly. And also see this issue with bullets. It will display no bullet, or even worse, it displays additional bullets that I don't want. I would also love to be able to sync widgets between pages (ie a status bar on one page to a parent of that page for a summary. And also be able to sync components/pieces of a page between two Confluence instances. For an example of the use case, we have a time line that we maintain on an internal instance, and I want to sync parts of that timeline to an external instance that we share with customers. This would allow me to have internal only deliverables mapped, but provide a customer facing doc without maintaining two versions

An excellent documentation service that has saved me on many occasions

製品を使ってみた感想： My coworker and I use confluence extensively to document all of the work that we perform. As IT staff many issues that we come across will be repeated ad-infinitum. As such to simply be able to look up the fix from any location with internet access increases efficiency many times over. The notification ability helps all users to see what has been changed, when, and by whom providing an excellent level of accountability.

良いポイント:

It is extremely easy to create a large number of documents, it is possible to reference other documents within them to facilitate ease of research, and documents can all be put into sub-folders to contain them within separate trees to aid with organisation. The mobile app is extremely useful for reading documentation whilst on the go - an example would be that we keep Video Conference details on one page that I have favorited, as such when I set up a VC from any location I am able to rapidly find the correct details to dial. The search functionality allows for extremely quick location of relevant documents. On many occasions I have not been able to find what I need looking through the lists, only to immediately find it on the first search. Indeed I no longer look through the list as the search is so efficient. When changes are made to documents it is possible to set it up to notify other members of the team so that they are able to see what has been done.

改善してほしい点:

The only minor issue I have discovered with confluence is that when creating new documents setting the location is not as smooth as I would like. Specifically I need to begin creating the document, then select "Move" and finally put it into the desired place. This does not really cause issues as it is still a quick process, however a one click setup would be appreciated.