Confluenceのレビュー

進捗確認として必須

良いポイント:

作成する資料が多すぎて毎日のように残業が続いていました。自分でファイルを管理しているとboxやグーグルドライブなど、いろんなところにそれぞれ資料があり、管理が煩雑になります。このツールのおかげで、残業時間を短縮することができました。プロジェクトメンバーが作成した資料をレビューする時間を削減することができ、資料を同時作成することで、二段階アクションの必要がなく無駄な時間を削減できていると感じます。また、生産性も向上し、これまで着手することのできなかった新規の仕事にチャレンジすることができるようになり、大変助かっています。

改善してほしい点:

資料を同時作成する際に、タイムラグが発生しがちなので、その点が少し気になる事があります。同時にいろんなファイルを開いてることもあるのが原因かもしれませんが、改善してもらえるとさらに業務効率化がはかれると思います。他の方が編集中にその箇所が編集不可になりますが、グーグルドライブの資料を共同編集くらい、同時編集がさくさくできるとより使いやすいなと感じましま。タイムラグが解消されると非常に助かります。

プロジェクト管理には最適

良いポイント:

チームメンバー間での情報共有やドキュメントの管理を統合的に行うことが良かった。

改善してほしい点:

特に改善点はありませんが、aiを活用してプロジェクト管理をより簡単に改善できれば良いと思います。

フォンの評価

良いポイント:

きれいに資料をまとめることができること。

改善してほしい点:

ページの反応スピードを改善した方がいい。

プレゼン資料の作成に最適なツール

良いポイント:

社内のMTG、プレゼンで使う資料を作成するのに最適なツールだと感じました。オンラインmtgが多くなる中、許可されたメンバ―ニが閲覧できて、ブログ形式で資料が作成できること、文字　画像　図形の表示方法も豊富で見やすいデザインになっています。

改善してほしい点:

最初、使い慣れないと図形の挿入、urlのコピー&ペーストに手こずることがありました。マニュアルやよくある質問などは、どこかで確認ができるとよいと感じます。

Confluence, My Most Reliable Tool

製品を使ってみた感想： It's been incredible and we've been slowly breaking away from random documents in inboxes, desktops, Sharepoint, OneDrive and centralizing the information. It's been amazing.

良いポイント:

#1 I love Confluence, as it's so user friendly and so simple to use. I've taken it and built out the structure at my new company, as well as previous ones to make our shared Confluence space a HUB for our Documentation, Meetings Customers/Projects/Team, Resources, Planning, you name it. It's so easy and it's a great way to keep everyone informed and involved. AND you can customize how it looks.

改善してほしい点:

Not much I dislike. Maybe if I could have a few more customization options, but that is about it.

Excelent tool with good Admins and Users

製品を使ってみた感想： I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

良いポイント:

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

改善してほしい点:

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

検討した類似製品： monday.com

Confluenceに切りかえた理由： Past experience working with it on multiple companies.

Great for collaboration, terrible as a knowledge base

製品を使ってみた感想： It puts documentation all in one place.

良いポイント:

We use the cloud version for customer facing knowledge base (KB). A great tool for creating and maintaining documentation and how-to articles. Allows for numerous contributors, there are a lot of add-ons for features and functionality within a document. Syncs well with other Atlassian tools. Theme controls are fairly robust. The search is in depth and comprehensive, returns results from tags and body of a page or article. User community and KB is very helpful and responsive.

改善してほしい点:

Our users are our customers, so inviting confusing and creating users is convoluted and limited. Once you designate the space as a KB, Confluence should provide user access in a way unique to a KB, but it the invitation process is still worded like a collaboration tool AND emails are NOT customizable. Users get bombarded by emails when a page is updated. The default setting is to have all users automatically watching the entire space, so when any update is made multiple emails are sent. You CANNOT set the user or group defaults for email preferences. SSO capabilities are not available in the cloud version. The user web service is severely limited and does not solve the issue. While there are a ton of add-ons from the marketplace, they are all 3rd party and these can deliver way more than Atlassian's supported offerings. This was a pro, but the con is that they are also limited to what they can tie into. We tried to use a theme from the market place, but it did not support the comprehensive search capabilities, only returned tags. Admin navigation is confusing, I use the product every day, yet I am constantly fumbling around trying to find where to go to do what I'm trying to do.

Modern day Knowledge Management Repository

製品を使ってみた感想： It has greatly improved our team's ability to create, organize, and share information effectively. The platform's features such as real-time collaboration, version control, and content organization have enhanced our productivity and streamlined our workflows. While there may be some areas for improvement, such as more advanced formatting options and task management capabilities, the user-friendly interface and intuitive design have made it relatively easy to navigate and use. Additionally, the availability of integrations and Atlassian's support resources have helped us integrate Confluence with our existing business processes, further enhancing its value. Overall, Confluence has been an essential tool in facilitating knowledge sharing and enhancing collaboration within our organization.

良いポイント:

Confluence is a powerful collaboration tool that offers several impactful features. Its most impactful features include the ability to create and organize content, collaborate in real-time, and have version control for easy tracking and reverting of changes. With a user-friendly interface and intuitive design, Confluence is generally considered easy to use, allowing users to navigate, create, and edit content seamlessly. As for integration with existing business processes, Confluence provides various integrations and APIs that make integration with other tools and systems relatively straightforward. It offers flexible options for customizations, allowing businesses to tailor the tool to their specific needs and workflows, thus facilitating a smooth integration process with existing business processes.

改善してほしい点:

As an end user of Confluence, I find the tool to be quite robust for collaboration, but there are a few features that I feel could be improved or added. For instance, I would appreciate more advanced formatting options, better task management capabilities, and improved visualization options for data. Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can be difficult to use initially. When it comes to integrating Confluence with our existing business processes, the level of difficulty can vary based on the complexity of our processes and the specific integrations required. In some cases, it has been challenging and has required additional configuration or development efforts, but Atlassian does provide resources, documentation, and support to help facilitate the integration process.

検討した類似製品： Asana

Confluenceに決めた理由： Less features in Workday

切り替える前の製品： Workday Adaptive Planning

Confluenceに切りかえた理由： Those are planning tool but confluence come with JIRA tool as KM application.

Confluence emerges as a versatile collaboration tool with distinguishing features

製品を使ってみた感想： Structured content creation has transformed the way our team gathers and disseminates information. Our workflow has been unified due to the smooth integration with our existing products, which has increased efficiency and reduced the need for continual context switching. The adaptability of Confluence is extremely empowering.

良いポイント:

Confluence is a dynamic collaboration tool that enables teams to easily create, share, and interact. Its capabilities for structured content development and integration improve productivity and knowledge sharing. While improving its learning curve and multimedia features would enhance the experience, Confluence's overall benefits make it a valuable asset for companies seeking to improve collaboration. For starters, its dynamic and structured approach to content production enables teams to develop, organize, and share material in real-time. This encourages knowledge sharing and speeds up project progress. Confluence's integration features help to streamline workflows by connecting with a wide range of applications, resulting in a more cohesive and efficient work environment.

改善してほしい点:

The platform's sophistication may present a minor learning curve for novices, particularly those unfamiliar with collaborative software. Furthermore, while Confluence excels at text-based material, its multimedia embedding and formatting choices may be improved to provide a more aesthetically engaging experience.

検討した類似製品： Notion

Confluenceに決めた理由： The requirement for a complete collaboration platform motivated our decision to use Confluence. We previously relied on disparate documentation tools, which hampered effective communication and information retrieval. Confluence's organized content foundation made this process more accessible, and its interaction with the products we already use made the transfer smooth and productive.

切り替える前の製品： Basecamp

Confluenceに切りかえた理由： Confluence was chosen because of its capacity to improve cooperation and knowledge exchange. We were able to develop extensive documentation and resources using the structured content strategy, which aided in the seamless execution of the project. Furthermore, the platform's integration features ensure that our work ecology remains coherent, avoiding data silos and increasing overall efficiency.

So much more than a knowlege base

製品を使ってみた感想： What is solve with this solution is manage all de life cycle process of the documents, share information to the stakeholders and request approval when it is needed.

良いポイント:

Confluence is the best solution for document management and knowledge base than i try, give me control in the entire life cicle of and document, is excelent for sharing, for request approvals and it solution understand the fact that approval cycles must be done with workflows.

改善してほしい点:

As many Atlassiand products, the translation feature can be better, in spanish the solution is not clear, it must be used in english for better results.

検討した類似製品： ManageEngine ServiceDesk Plus

Confluenceに切りかえた理由： We looked for more than a ITSM solution with knowledge base management. Conflunce is so much complete than others solution for this, and it can be integrated with jira ITSM solution

Very efficient tool for team collaboration and having a centralized workspace.

製品を使ってみた感想： Since the adoption of Confluence, our departments have communicated more efficiently, and file sharing and feedback have made project management easier. It is more helpful for me to open up the criteria and duties for each environment to simply perform and manage on a platform like Confluence with a lot of security. Whatever papers we want to share/create throughout the company, they will assist us, and if we want to share something outside of it, it has the option to export as PDF, so we don't have to allow third party access.

良いポイント:

Atlassian has created a really well-designed solution that allows teams to share information in a single workspace. The user interface is simple to use not only for users but also for administrators; the program is simple to use and versatile for users. Templates allow you to write papers more faster, exchange comments, track progress, establish deadlines, and manage files smoothly. Confluence is highly beneficial for maintaining notes and modules for a very specific environment, and it is the most secure way to get the rights required to acquire that correct document, as well as the easiest way to manage the work accordingly and quickly share.

改善してほしい点:

Confluence, in my opinion, needs a better way to search, and it has recently become a little slower for regular usage. When we try to move to other Confluence-like systems, it takes a long time to export our files, regardless of whether we use HTML/PDF or XML, thus if this improves, consumers will benefit greatly. Confluence may be sluggish and complicated when switching between pages and contexts; it would be preferable to have some type of option to make it easier to use and comprehend.

Great alternative to Sharepoint

良いポイント:

Confluence is really great to manage documents and procedures outside of Sharepoint which I think is it's greatest competitor . It's however a lot easier to learn than Sharepoint

改善してほしい点:

Like anything, it has a slight learning curve but not as steep as O365

Ease of use and excellent integrations

良いポイント:

Coming into Confluence as a new user with limited knowledge of Agile software applications, I found Confluence to be a little overwhelming. However, the provided documentation allowed me to see just how capable the application can be. While I was probably using a fairly small % of the total capabilities of this application, I found the integrations and add-ons to be invaluable as I worked through integrating this into my business needs. Customer support was excellent as well. As a new and novice user, I relied on them for support enough times to know that I could get high quality help relatively quickly. The support team seemed to truly care about my experience and took a proactive approach in solving any problems I was having.

改善してほしい点:

Initially it felt a little overwhelming, and I realized that unless I set it up properly from the start, it was hard to go back and change original settings without starting a new project or scrapping my account and starting over.

It’s more intelligent in work and amazing in management.

製品を使ってみた感想： The benefits of this product through my experience is that it is multi-functional in working for the best results, really amazing

良いポイント:

This product is really great and features several functions for development and management of projects and others at work.

改善してほしい点:

It’s strength lies in intelligence in action and good measure.

Notes and Document Management for Pros

製品を使ってみた感想： Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

良いポイント:

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

改善してほしい点:

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

検討した類似製品： Microsoft OneNote、Google Docs

Confluenceに決めた理由： Confluence was cleaner and more agile with a clear collaborative value over other products.

切り替える前の製品： Asana、HubSpot CRM、Evernote Teams

Confluenceに切りかえた理由： The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.

A wiki like software, Successful Tracking and Project Management

製品を使ってみた感想： As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

良いポイント:

-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies. -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task. -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

改善してほしい点:

-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options. -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms. -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

Best knowledge management and wiki out there

製品を使ってみた感想： If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.

良いポイント:

Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

改善してほしい点:

It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

Class-enterprise knowledge base software

製品を使ってみた感想： The best thing I achieved using this software was to integrate the concept of knowledge base with my business logic, and it really helped because they have a great documentation for starters, and they don't just learn to use the platform, but the overall concept regarding documentation management.

良いポイント:

The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

改善してほしい点:

The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.

Great Tool for Content Organization and Management

製品を使ってみた感想： We have been using Confluence as a main software for content management. We use it for all our project related documentation like high level business requirements, enhancement requests, technical specs, meeting notes, project roadmaps etc. It seamlessly integrates with JIRA, which makes it such a great tool to be used by AGILE teams. Overall, Confluence is a very robust and powerful tool and it provides a central place for all your documentation.

良いポイント:

Confluence is a great tool for having all your documentation and knowledge in one place. You can create wiki pages for each topic and group these pages under 'Spaces'. Multiple team members can work on one page simultaneously. It captures a detailed audit trail on the changes made at a page level. You can have strong control on the content publishing by defining a robust review and approval process. It has a robust search functionality and it seamlessly integrates with JIRA, MS Teams and other third party tools.

改善してほしい点:

One major issue with Confluence is that when multiple people are working on one page simultaneously, then you need to refresh the page in order to see the changes made by others. Also, the access control can be complex and glitchy sometimes.I would love if the user interface for Confluence is improved.

The Ultimate Knowledge Hub for Seamless Idea Management and Unbeatable Collaboration

製品を使ってみた感想： Our whole team are happy users of Confluence, as the tool has been a positive and beneficial productivity tool for our team.

良いポイント:

Using Confluence you really appreciate its user-friendly interface, powerful collaboration tools and robust knowledge base management functionalities. Confluence empowered us to easily create, organize and share content with our entire team, making it our go-to solution for efficient idea management, knowledge sharing and alignment between current and future team members. Most importantely, the ability to integrate with our other tools and serbices made it seamless for keeping knowledge synced and shared across the team.

改善してほしい点:

With so many great features it can be quite overwhelming for our junior and newer team members to onboard as the learning curve is quite steep.

検討した類似製品： YouTrack、monday.com、ClickUp、Notion、Evernote Teams

Confluenceに決めた理由： Speed, value for money and integrations with Jira.

切り替える前の製品： YouTrack、ClickUp

Confluenceに切りかえた理由： The loading speed of documents, tickets and content, value for money and integrations with Jira.

Powerful wiki software

製品を使ってみた感想： Confluence has become the place for us to collect information, across our business. We use it document our processes and policies (the access controls prove useful there), and our development teams use it on a daily basis to record the outcomes of discussions and to share knowledge.

良いポイント:

Confluence does a good job as a tool for writing, organising and viewing all kinds of documentation. It's fairly wiki-esque, but with a more intuitive editor for pages that should make it easier to pick up for new users that might be more familiar with, say, Microsoft Word. As an Atlassian product, you can expect a full set of tools for managing access to different pages and areas across your organisation, making it more appropriate for enterprises than more basic wiki software that doesn't always provide the same level of control. Another advantage is the high level of integration. 'Macros' allow users to include a variety of rich content, and are customisable. Examples of integrations include JIRA, Trello, Microsoft Office, G Suite, and more. The 'Atlassian Marketplace' can be used to find and install more macros.

改善してほしい点:

Although the editor is easier to use than the markdown used by a lot of other wiki software, it can occasionally be frustrating to work with. Not all macros and formatting settings behave exactly the same, so while you'd be able to fix these issues directly in markdown, you can end up trying out a bunch of different tools before you find the one you need to achieve your goal. As with all collections of articles, organising pages can become difficult. The software itself provides basic tools that allow you to define a structure for your pages, and these work well, but it still requires considerable discipline as your use of the software scales up.

Good software, but not quite GREAT software.

製品を使ってみた感想： We needed a document/knowledge depository. We ended up using Confluence for Knowledge Depository, it had too many limitations and too expensive to integration to use for Document Management. It did the job for knowledge management, but was very similar in features and functionality to other products that do this as well. We tried to adapt it for Customer Success management and meeting note taking but many users found it too difficult to use it regularly and it became shelf ware for this purpose.

良いポイント:

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

改善してほしい点:

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

検討した類似製品： Google Sheets

切り替える前の製品： Notion

Confluenceに切りかえた理由： More features and customizability.

Documentation Resource and Sharing

製品を使ってみた感想： Confluence is a nice tool to keep documentation organized as long as you remember where you're putting it (bookmarks). The tool is not sophisticated enough to provide ease of mind but it does provide a place to store documentation and the ability to share it or set permissions to intend on the correct people to view the items. Overall I as well as others use it but its also not the best and we all know it can be loads better in terms of features and formatting.

良いポイント:

The rich text central location of document storage and the ability to share based on permissions is a nice-to-have tool for large companies or groups. Utilization is tricky as every team or group will use it in their own way and organize their own way so even if you implement this in your company and you're browsing another department's documentation, you will find essentially that it is just their own internal documentation which requires a little bit of a lucky search to find what you're looking for. Essentially this is a glorified document cloud storage which allows version control, permissions, and sharing.

改善してほしい点:

It is not much different than say any other software or tool available in this category. It has some nice features like version control and seeing a complete history of who made changes to what along with comments and a social feature to it where you can subscribe but honestly there is so much more potential here especially from a company like Atlassian. I just feel they really dropped the ball here by not implementing better integration with some other apps which are already available. Example is that their spreadsheet implementation is a nightmare. The formatting almost always behaves irradicably and it has the bare minimum when it comes to these spreadsheets. Why not implement at least at the base of other offerings? For a paid product, the level of quality is expected to be much more.

Best Documents Management Tool

製品を使ってみた感想： I've found that Confluence offers some great benefits for teams working together. The collaboration features are top-notch, allowing multiple people to work on the same document simultaneously. I also appreciate the customization options, which let you tailor the platform to your needs. The document management capabilities are also beneficial, making it easy to organize and find important files. Plus, integrating other tools is seamless, saving you time and effort. Finally, the knowledge management functionality is a nice touch, letting you store and access important information in one place. All in all, Confluence is an excellent tool for team collaboration and productivity.

良いポイント:

Confluence is an excellent tool for document management. It offers many features, including version control, access controls, and document organization. This makes it much easier to keep track of changes to important documents and manage them effectively. With Confluence, you can be sure that all your documents are stored securely and have complete control over who can access them. Whether you are working on a project or need to keep your records organized, Confluence is the perfect solution.

改善してほしい点:

I've heard from some users that Confluence is lacking in some formatting and customization options. Specifically, some have reported that the platform lacks more advanced formatting capabilities, such as the ability to create multi-column layouts. Additionally, while Confluence allows for customization, it seems that the platform's options are somewhat limited compared to other document management tools.

Confluence is a robust collaboration and knowledge management tool

製品を使ってみた感想： Confluence is a powerful collaboration and knowledge management tool that empowers teams to work efficiently and share knowledge effectively. Its robust features, integrations, and search capabilities make it an ideal choice for organizations seeking a centralized platform for team collaboration. While there may be a learning curve and customization requirements, Confluence remains a valuable asset for fostering collaboration, knowledge sharing, and streamlined project management.

良いポイント:

Confluence is a robust collaboration and knowledge management tool that empowers teams to work together efficiently and share information seamlessly. Having utilized Confluence extensively, here is my review highlighting its key strengths and areas for improvement.Confluence excels in fostering collaboration within teams. Its intuitive interface and easy-to-navigate structure allow users to create, organize, and collaborate on content effortlessly. Teams can collaborate on projects, share documents, create knowledge bases, and track progress all within a centralized platform.The platform offers a wide range of features that enhance team productivity. Rich text editing, page linking, and embedding multimedia content enable users to create visually appealing and informative pages. The ability to comment, mention team members, and receive notifications keeps discussions organized and ensures that important information is not overlooked.One of Confluence's standout features is its powerful search functionality. With a robust search engine, users can quickly find relevant information across the vast content repository. This becomes especially valuable as the knowledge base grows and serves as a valuable resource for team members to access critical information.Confluence's integration capabilities make it even more powerful. Integration with other popular tools such as Jira, Trello, and Slack allows for seamless workflow management and real-time updates.

改善してほしい点:

While Confluence offers numerous benefits, it can be overwhelming for new users who are not familiar with its interface and features. The learning curve can be steep initially, but Atlassian's comprehensive documentation and support resources help users navigate the platform effectively.Another consideration is that Confluence might require additional customization to meet specific team requirements. Although it offers extensive functionality out of the box, teams with unique needs may find themselves relying on third-party apps or custom development to fully tailor Confluence to their workflows.