キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Confluenceとは

Confluenceは、知識が集まりメンバーが連携できるチーム作業空間です。作成、コラボレーション、整理を1か所で行うことができます。

Confluenceの製品詳細

良いポイント:

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

改善してほしい点:

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Confluenceの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.3
機能
4.3
価格の妥当性
4.3

おすすめ度

8.2/10

Confluenceの総合評価は4.5/5です。 (キャプテラに寄せられた3,353件のレビューより集計)。

Confluenceを使用したことがありますか?

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レビューを絞り込む (3,353件)

Chris
Chris
Principal Content Strategist
認証済みLinkedInユーザー
病院、ヘルスケア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great way to share content and track project goals and outcomes

5.0 4 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
通信, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

進捗確認として必須

5.0 昨年

良いポイント:

作成する資料が多すぎて毎日のように残業が続いていました。自分でファイルを管理しているとboxやグーグルドライブなど、いろんなところにそれぞれ資料があり、管理が煩雑になります。このツールのおかげで、残業時間を短縮することができました。プロジェクトメンバーが作成した資料をレビューする時間を削減することができ、資料を同時作成することで、二段階アクションの必要がなく無駄な時間を削減できていると感じます。また、生産性も向上し、これまで着手することのできなかった新規の仕事にチャレンジすることができるようになり、大変助かっています。

改善してほしい点:

資料を同時作成する際に、タイムラグが発生しがちなので、その点が少し気になる事があります。同時にいろんなファイルを開いてることもあるのが原因かもしれませんが、改善してもらえるとさらに業務効率化がはかれると思います。他の方が編集中にその箇所が編集不可になりますが、グーグルドライブの資料を共同編集くらい、同時編集がさくさくできるとより使いやすいなと感じましま。タイムラグが解消されると非常に助かります。

匿名レビュアー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

ナレッジマネジメントやプロジェクト管理が楽になります。

5.0 4 か月前

良いポイント:

ナレッジマネジメントやプロジェクト管理に必要なテンプレートを使うと時間短縮と楽に作業ができます。

改善してほしい点:

特にないですが、既存のテンプレートにないとマクロやテンプレートの修正が初心者には少し難しい。

涼介
日本のマネージャー
コンピュータ・ハードウェア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

プロジェクト管理には最適

4.0 10 か月前

良いポイント:

チームメンバー間での情報共有やドキュメントの管理を統合的に行うことが良かった。

改善してほしい点:

特に改善点はありませんが、aiを活用してプロジェクト管理をより簡単に改善できれば良いと思います。

匿名レビュアー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

フォンの評価

5.0 9 か月前

良いポイント:

きれいに資料をまとめることができること。

改善してほしい点:

ページの反応スピードを改善した方がいい。

匿名レビュアー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

IT関連従事者にとってのナレッジマネジメントツールに利用

3.0 3 か月前

良いポイント:

権限設定によって、見れる人と見れない人が切り分けられるため、開発にかかわる人だけが見れるようにしたり、特定のユーザー同士で共有したりできるのがよい。

改善してほしい点:

プログラマ向けの仕様になっていると感じる部分が多いので、付け焼刃のIT知識を持っている人は利用に少しためらいを感じてしまう部分があるのではないか。

匿名レビュアー
人材, 2~10人規模の会社
使用期間: 1年以上
投稿経路

プレゼン資料の作成に最適なツール

3.0 昨年

良いポイント:

社内のMTG、プレゼンで使う資料を作成するのに最適なツールだと感じました。オンラインmtgが多くなる中、許可されたメンバ―ニが閲覧できて、ブログ形式で資料が作成できること、文字 画像 図形の表示方法も豊富で見やすいデザインになっています。

改善してほしい点:

最初、使い慣れないと図形の挿入、urlのコピー&ペーストに手こずることがありました。マニュアルやよくある質問などは、どこかで確認ができるとよいと感じます。

Abegail
Abegail
フィリピンのRisk Analyst
認証済みLinkedInユーザー
消費者サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Confluence is Good!

5.0 3 週間前 新着

製品を使ってみた感想: If you are looking for one of the best knowledge base this is for you.

良いポイント:

I am working now and one of our tools for escalation and documentation is confluence. I can say it was easy to find solution.

改善してほしい点:

There's a lot of updates everyday in my email.

james
英国のsupport engineer
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

As a user and an admin what do i like or dislike

4.0 先月 新着

製品を使ってみた感想: great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins

良いポイント:

the ability to control used access is great and to manage different spaces for different situations. we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins

改善してほしい点:

plugins are costly, and to make full use you need to use them. These seems to be charged based on how many users you have in confluence rather than how many who would use the plugin. this makes it expansive and there is no way of restricting a plugin to a user group

検討した類似製品: Zendesk Suite

Confluenceに切りかえた理由: easier to use that other options available are the industry standard as well as coming with Jira

Aleksandr
Aleksandr
アメリカのPrincipal Software Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Wouldn't recommend at the moment, but things may quickly change.

3.0 3 年前

製品を使ってみた感想: It was good. Not it is just too big and heavy even for a big companies.
May be the root of this impression is that Confluence doesn't feel as a seamless system. May be this is because there a different application for different tasks and while this is exactly what you expect using a tool per task, this is somehow plays against Confluence.
On the bright side, this is a part of a bigger ecosystem, it is reliable, it has nice support, it is constantly changes to good.
May be because it is pricy.
Overall, I'd never get back to it, though Jira is still one of the best tools out there.

良いポイント:

It is somewhat hard to speak about Confluence pros without constantly resorting to integration with other Atlassian products. Confluence was a first haven for a lot of companies and developers, it is safe to say that most of us started their meeting with information systems world with Confluence. It offers some sort if hierarchy for documents, crossreferences, editing. Confluence is offers a number of connectors to other products, and what is of most importance here is that confluence has a set of tools to build statistical data into user-friendly representation. Confluence is a part of Atlassian ecosystem and this is something to keep in mind, because this is the direction developers are pushing you. Confluence may be deployed on premises which is a significant distinction from many other products. It is costly but there is a comprehensive set of documentation, reliable techsupport. Confluence is a handy management tool for it is capable of collecting, digesting and representing a data from various sources. Say, you may render server status page, Jira's taks flow, gantt diagram and all of them will be live. Confluence is quite reliable system and I can not say I can remember a single bug while using it. Mobile and desktop apps for the most platform are there. It has notification, chats, email listings etc.

改善してほしい点:

To start with it is pricy. It is slow. The editor is hugely outdated. It pushes you toward other Atlassian products and while the ecosystem itself is not bad, this is not something you'd want these days. Basically, it represents too much of vendor lock and there are a lot of much better substitutions. And the overall design is stuck in 2010. It is heavy, leak, slow. User paths through different usage scenarios could use a hand of able UI designer.

Elaina
アメリカのEmploye Experience Coordinator
経理, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

It's decent and gets the job donw

4.0 2 か月前

製品を使ってみた感想: It's alright and gets the job done. If it's only use was task management I'm sure it would be amazing. They've got a ways to go as far as the Knowledge base looks.

良いポイント:

I like that it has all the required features of document management and IT loves that it connects well and integrates with their systems

改善してほしい点:

The look of the website from the user standpoint is a bit bland. It looks "clunky" and outdated compared to more modern user interfaces.

Jenny
アメリカのManager, Online Learning
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

The best content sharing and collaboration tool

5.0 先月 新着

良いポイント:

Editing of pages and easy modules to reuse components, filter tables, and more make it a go to app. This had a strong positive impact on our company.

改善してほしい点:

It would be great to have more voting and whiteboard tools.

Rahul
Rahul
デンマークのTest Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Confluence: Best place to maintain the project document in agile

4.0 2 か月前 新着

製品を使ってみた感想: It is very good tool for document management. one of the best we have used with so many feature inbuilt and the best part is its tie up with jira.

良いポイント:

The best thing about confluence we can have all our document at one place with access to everyone who needs it. It is easy to manage the access level like who can view, edit, delete or access the document. The document can be managed at company level or project level.

改善してほしい点:

The name has to be always different i.e support we have a folder Name 1 and sub file under it as file 1 and if i have another folder as Name 2 , even under that we cannot have a file as file 1.

Siddharth
Siddharth
インドのAnalyst
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Usefulness of confluence in our organization

5.0 2 週間前 新着

製品を使ってみた感想: Overall confluence is an helpful application as it supports various devices and also provide data security for our data stored in there. It is a useful documentation and knowledge tool and easy to use in general.

良いポイント:

Enables user to publish, store and share different content in the space. We use this to store our product and implementation related documentation which is helpful for new employees who join the team or revisit old methods. Blogs can be published shared with specific access and share with features such as likes,comments etc.

改善してほしい点:

Navigation is somewhat difficult and causes confusion at times as we have many team and many branches, sub-branches, libraries it gets harder to navigate. Access controls are limited in customisations.

Frank
Frank
デンマークのInfrastructure Architect
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great for many things

5.0 3 週間前 新着

製品を使ってみた感想: Great. Wouldn't be without and have not worked with other systems that could match confluence.

良いポイント:

Easy to use for many things like intranet, knowledgebase and more.

改善してほしい点:

The search engine needs indexing some times.

認証済みレビュアー
認証済みLinkedInユーザー
小売, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great Tool for Documentation

5.0 3 週間前 新着

製品を使ってみた感想: I've used Confluence as a software engineer to produce technical documentation as well as integrate that with Jira. It's a great documentation tool.

良いポイント:

It is easy to track updates and share information to team members and folks outside our team within our company.

改善してほしい点:

It can be a bit complex when it comes to formatting appropriately on a page.

認証済みレビュアー
認証済みLinkedInユーザー
航空宇宙産業, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Great Knowledge Base Tool

5.0 2 か月前 新着

良いポイント:

My primary use for this tool is to reference internal company documents, goings-on, and as a general knowledge base for technical information. It is intuitive and fulfills my needs perfectly; I can find and access everything I look for on the platform and is easily searchable and organized.

改善してほしい点:

I’ve had minor formatting and updating issues with this tool, but most could be solved with better maintenance by the managers of those pages.

Melissa
Melissa
アメリカのGame Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

So far, it is the best tool for teamwork

4.0 2 年前

製品を使ってみた感想: With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

良いポイント:

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

改善してほしい点:

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Mohamed Salah
チュニジアのProject Manager
経営コンサルティング, 2~10人規模の会社
使用期間: 1年以上
投稿経路

An In-Depth Review of Confluence

5.0 昨年

製品を使ってみた感想: Overall, Confluence is an excellent collaboration platform. Its intuitive interface and powerful features make it easy to set up and use, and it's a great way for teams to store, share, and collaborate on documents, notes, tasks, and more.

良いポイント:

Confluence is an incredibly powerful and flexible collaboration platform for teams. It enables teams to easily store, share, and collaborate on documents, notes, tasks, and more. The interface is intuitive and easy to use, making it simple for teams to get started quickly. It also has a wide range of powerful features, including powerful search capabilities, easy-to-use editing tools, and the ability to create custom workflows.

改善してほしい点:

While Confluence is a powerful collaboration platform, it can be a bit overwhelming for users who aren't familiar with the platform. Additionally, the cost of using Confluence can be prohibitive for smaller teams.

Gary
Gary
アメリカのClient Solutions Manager
認証済みLinkedInユーザー
小売, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

If it wasnt for Jira, I would not miss using Confluence.

4.0 10 か月前

製品を使ってみた感想: I feel the cloud version still needs a lot of work. I feel it is missing many features that should be standard without needing a costly plugin. The product serves its purpose, but I feel better options are available.

良いポイント:

What I like the most about Confluence is the integration with Jira, the flexibility of creating your own department space, and managing the permissions. We use it for a large knowledgebase. Having the in-line comments helps identify issues with a document and can be shared and modified by the correct knowledge expert. The history feature is nice if you want to compare document versions. This is like a wiki on steroids.

改善してほしい点:

The plug-ins needed to be a great product. It is expensive to run. User management is poor and difficult to maintain since this is a license-per-user software (Cloud version). I think the comments on each page are overused, which greatly slows the page loading. Task management is clunky and not recommended. Many features and fixes requested on the Atlassian site still have had no movement or comments from developers for years. Every solution is a hack or a plugin, which adds more cost to the service.

検討した類似製品: Microsoft SharePointWrike

Confluenceに決めた理由: Dynamic documentation and knowledgebase for the entire company. Works well with Jira.

切り替える前の製品: Google DocsMicrosoft Project

Confluenceに切りかえた理由: We still use the alternative listed.

Florea
ドイツのProduct Owner
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Excelent tool with good Admins and Users

5.0 8 か月前

製品を使ってみた感想: I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

良いポイント:

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

改善してほしい点:

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

検討した類似製品: monday.com

Confluenceに切りかえた理由: Past experience working with it on multiple companies.

Maria Agnes
カナダのQA
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

One of the greatest tools to collaborate and build project knowledge base

5.0 6 年前

良いポイント:

A great collaboration tool where all project documents (from major project plan to reports to release cycle to simple meeting notes) can be organized and shared in one centralized location. The confluence editor feature makes it easier for me to create documents, review and share feedback and changes can be tracked thru page histories. Spaces are well organized and structured. There are page shortcuts, page trees, breadcrumb trails that aid users to navigate between pages and information. It is easy to build links within pages by adding an anchor. You don't need to remember which part of the page you have read a certain information and do page scroll. I like the gliffy plugin. Whenever I need to embed a workflow diagram, adding gliffy makes it easier to attach flowchart, it's dynamic as changes in the diagram is reflected in the page. I can highlight people in my reports or meeting notes by tagging them Documenting a test report is easier with the JIRA integration - JIRA issues highlighted and linked and JIRA issue filters can be embedded and since these two (JIRA and Confluence) work hand in hand, it makes delivering software in agile approach a lot easier.

改善してほしい点:

To beautify your confluence page, you need to know which macros and plugins you need to add but by doing these, one needs to have very basic knowledge in html or programming which could be a learning curve to most people. But lots of how to videos are shared by Atlassian and lots of documented procedures are out there shared by experienced users. One just need to be resourceful. The challenges in embedding spreadsheet with macros and formatting tables are not a challenge anymore if you know what macro or plugin to use. Another issue is sometimes finding the information you are seeking is not successful and sometimes the information search for spans to multiple pages - but information actually can be managed by adding labels which again boils down to the user having the knowledge that this feature exists.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Perfect solution for interaction within our dev team and also for interaction between us & customers

5.0 5 年前

製品を使ってみた感想: I absolutely love the product. It is awesome. When your con list is made up of feature requests, you know the product is intensely used and you are looking for "more" or adjusting how things are done to help enable you to do your task, plus add functionality that would provide value for the product. This product is a 10 of 10 if you are using it right.

良いポイント:

The widgets. I love the team calendars, the roadmap functionality for time lines, decision tracking and criteria, tasks/action items and the ease of defining them, status bars, and the flexibility for meeting notes, how to articles, blogs, file lists, product requirements, retrospectives, task reports, and troubleshooting articles from one source. It has really improved our interaction with customers for projects and documentation.

改善してほしい点:

From time to time I see issues with editing pages. It does not make the bold or color changes to changes even though the toolbar indicates it is made, it does not display correctly. I also see this display issue with tasks, where the tool bar indicates a task is inserted, but it is not displaying correctly. And also see this issue with bullets. It will display no bullet, or even worse, it displays additional bullets that I don't want. I would also love to be able to sync widgets between pages (ie a status bar on one page to a parent of that page for a summary. And also be able to sync components/pieces of a page between two Confluence instances. For an example of the use case, we have a time line that we maintain on an internal instance, and I want to sync parts of that timeline to an external instance that we share with customers. This would allow me to have internal only deliverables mapped, but provide a customer facing doc without maintaining two versions

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

An excellent documentation service that has saved me on many occasions

5.0 5 年前

製品を使ってみた感想: My coworker and I use confluence extensively to document all of the work that we perform. As IT staff many issues that we come across will be repeated ad-infinitum. As such to simply be able to look up the fix from any location with internet access increases efficiency many times over. The notification ability helps all users to see what has been changed, when, and by whom providing an excellent level of accountability.

良いポイント:

It is extremely easy to create a large number of documents, it is possible to reference other documents within them to facilitate ease of research, and documents can all be put into sub-folders to contain them within separate trees to aid with organisation. The mobile app is extremely useful for reading documentation whilst on the go - an example would be that we keep Video Conference details on one page that I have favorited, as such when I set up a VC from any location I am able to rapidly find the correct details to dial. The search functionality allows for extremely quick location of relevant documents. On many occasions I have not been able to find what I need looking through the lists, only to immediately find it on the first search. Indeed I no longer look through the list as the search is so efficient. When changes are made to documents it is possible to set it up to notify other members of the team so that they are able to see what has been done.

改善してほしい点:

The only minor issue I have discovered with confluence is that when creating new documents setting the location is not as smooth as I would like. Specifically I need to begin creating the document, then select "Move" and finally put it into the desired place. This does not really cause issues as it is still a quick process, however a one click setup would be appreciated.

Arturo
スペインのDeveloper
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Best documentation tool I ever used

5.0 5 年前

製品を使ってみた感想: I use this almos daily and I think it is a great tool for team performance. It allows to create and view all the info in no time and pretty well structured.

良いポイント:

The main advantage about Confluence is that is part of the Atlassian Suite which involves Jira and Bitbucket among others. This makes pretty easy to integrate them and add quick references to a jira issue with just write the reference number. The text editor in Confluence is pretty complete, allowing to create really decent pages for any kind of documentation desired. The possibility of create nested pages makes really easy to organize the information in "chapters" "sub-chapters" and so on, giving your documentation a really neat look. This feature also allows to segregate the information, so you can have your product's documentation on one place, perfectly organized and set another "Chapter" for your team info, where you could store info about code conventions, timetables about overtime or availability, and so on. Confluence is also useful in order to create software designs, since it allows to create pages where you can paste your diagrams and so on and allows to discuss on them by adding comments or remarks. And the Watch utility keep you posted via e-mail whenever a page you're watching is modified in any way so you can keep track of a discussion or whatever.

改善してほしい点:

So far didn't find any big issue with confluence. Maybe for beginners it has a bit of learning curve and some option like the page nesting and so on is a bit difficult to learn. Besides that, I think is a pretty complete software. Something I miss is the possibility of "downloading" a page with all nested ones into a pdf. That would be a great feature in order to generate documentation files.

Jinan
アメリカのScrum Masters
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Jira is incomplete without confluence!

4.0 4 年前

製品を使ってみた感想: Overall, I am very satisfied with the confluence. Multiple architects collectively decided to use that over Sharepoint. The key reason is the seamless integration between these two products (Jira and Confluence). For an example, by simply writing the issue key on confluence page would automatically create the link to Jira ticket while reflecting the status of the ticket. This would allow visibility for Release Planning, while allowing you to write an appropriate decisions such as Go-No-Go on the same page.

良いポイント:

Confluence offers pretty good UI for creating excellent documents (requirements or design). It does support pretty much all features of Microsoft word for creating a great documentation. Between all Atlasssian products, if you are tight on budget, I would suggest you to get Jira and confluence combo. It’s indeed great tool combo for the remote agile teams to work together due to their seamless integration.

改善してほしい点:

One thing that I loved on the share point that’s not great with confluence is integration with the Microsoft office products. To be very frank, I feel this is not a big drawback as now a days, web interface is pretty much replacing the traditional interface.

検討した類似製品: Microsoft SharePoint