---
description: Toast POSを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Toast POSとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [飲食店 POSシステム](/directory/30603/restaurant-pos/software) > [Toast POS](/software/136301/toast-pos)

# Toast POS

Canonical: https://www.capterra.jp/software/136301/toast-pos

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> Toastは、効率を向上させ、コストを大幅に削減するために構築された、オールインワンのPOSおよびレストラン・バー管理システムです。
> 
> 評価：549人のユーザーによる評価は**4.2/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Toast POSの対象ユーザー

Toastは、フードサービス専用に設計されています。他のPOSシステムは業種別に分かれていますが、Toastは常にフードサービス・プロバイダーの特定の課題に対処することに焦点を当ててきました。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.2/5** | 549 レビュー |
| 使いやすさ | 4.2/5 | レビュー全体に基づく |
| カスタマー・サポート | 3.7/5 | レビュー全体に基づく |
| 価格の妥当性 | 3.8/5 | レビュー全体に基づく |
| 機能 | 4.1/5 | レビュー全体に基づく |
| おすすめ率 | 70% | (7/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Toast
- **ロケーション**: Boston, アメリカ
- **設立**: 2011

## ビジネスコンテキスト

- **価格プラン**: $69.00
- **価格モデル**:  (無料版が利用可能)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Windows（オンプレミス）, Linux（オンプレミス）, Android（モバイル）
- **サポートされる言語**: 英語
- **利用可能な国**: アイスランド, アイルランド, アゼルバイジャン, アフガニスタン, アメリカ合衆国, アラブ首長国連邦, アルジェリア, アルゼンチン, アルバ, アルバニア, アルメニア, アンギラ, アンゴラ, アンティグア・バーブーダ, アンドラ, イエメン, イギリス, イスラエル, イタリア, イラク さらに210件

## 機能

- Barcode/Ticket Scanning
- For Bakeries
- Kitchen/Menu Management
- Third-Party Integrations
- Webサイト・パーソナライゼーション
- eコマース管理
- アクセス制御・許可
- アラート／通知
- オンライン決済
- オンライン注文
- カスタマー管理
- ギフトカード管理
- クレジットカード処理
- ヒント管理
- ブランディングのカスタマイズ
- メール・マーケティング
- モバイル・アクセス
- レストラン向けPOSシステム
- レポートと統計
- レポート／分析
- ロイヤリティプログラム
- 予約管理
- 価格設定管理
- 個別チェック
- 割引管理
- 受注
- 在庫管理
- 在庫管理
- 小売在庫管理
- 従業員管理
- 注文管理
- 注文追跡
- 現金管理
- 経理統合
- 表管理
- 請求、インボイス
- 販売レポート
- 販売時点情報管理 (POS)
- 返却管理
- 返却追跡
- 配達管理
- 電子決済
- 電子署名
- 領収書管理
- 顧客アカウント

## 統合 (合計69件)

- 7shifts
- Avero Slingshot
- Backbar
- BevSpot Food and Beverage Management
- Bloom Intelligence
- Brightloom
- Cartwheel
- ChowNow
- Chowly
- Cirrus
- Cloudbeds
- Cohesion
- Como Sense
- Craftable
- CrunchTime

... さらに54件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）

## Category

- [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software)

## 関連カテゴリー

- [飲食店 POSシステム](https://www.capterra.jp/directory/30603/restaurant-pos/software)
- [レストラン管理ソフト](https://www.capterra.jp/directory/20026/restaurant-management/software)
- [POSシステム](https://www.capterra.jp/directory/20052/point-of-sale/software)
- [バー用POSシステム](https://www.capterra.jp/directory/30897/bar-pos/software)
- [iPad用POS](https://www.capterra.jp/directory/30915/ipad-pos/software)

## 代替製品

1. [SpotOn](https://www.capterra.jp/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
2. [Lavu](https://www.capterra.jp/software/118828/lavu) — 4.2/5 (257 reviews)
3. [Epos Now](https://www.capterra.jp/software/152638/epos-now) — 3.8/5 (713 reviews)
4. [TouchBistro](https://www.capterra.jp/software/140677/touchbistro) — 3.8/5 (412 reviews)
5. [CAKE POS](https://www.capterra.jp/software/143463/cake-pos) — 4.6/5 (522 reviews)

## レビュー

### "Toast - yes\!" — 5.0/5

> **Elizabeth** | *2026年1月27日* | 食品、飲料 | おすすめ評価：10.0/10
> 
> **良いポイント**: I love Toast.  I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast.
> 
> **改善点**: There isn't much i don't like about Toast.  Its pretty self explanatory and updates fairly quickly.  Sometimes most of the aggravations come from managers not updating the information.
> 
> Overall, I love Toast.  Easy to use, Efficient.  User friendly, and gets the job well done.  If i were to open a new restaurant, this is what I would use.

-----

### "Toast, functionality and portability" — 5.0/5

> **Alex** | *2025年4月24日* | ホスピタリティ | おすすめ評価：10.0/10
> 
> **良いポイント**: Functionality, ease of use of the POS and tons of features and options that can be modified to our liking. AI driven campaigns and promos, with real time sales tracking.
> 
> **改善点**: If using multiple restaurants, and one employee works at two of them, the manager even with full access for the first restaurant, it cant make employees changes like wage or permission. That should be fixed by location, because that employee may work different positions with different permission….
> 
> Positive, they have live support ready to answer most of our concerns. They have options for screen sharing as well. So you can show them what the issue is right on the POS.

-----

### "Non recommended for Concession or Non-Profit" — 1.0/5

> **Brian** | *2025年1月19日* | レクリエーション施設・サービス | おすすめ評価：2.0/10
> 
> **良いポイント**: TOAST POS is a very useful POS with great menus, good back end and reporting. We really like the integration to QBO using a third party tool. The startup and training is well done. The cost is double what we were paying before; however, the operational returns are well worth the cost.
> 
> **改善点**: TOAST support it very poor. We struggled to get payment terminals working correctly. Our customer facing team needs to deal with 3 to 5 walkup clients per minute. The team couldn't deal with troubleshooting terminals on the telephone with support and serving customers at the same time. The problem was solved by a technician looking at the transaction logs and sending a replacement terminal.&#10;&#10;Our biggest challenge was changing banks. We had three attempts to get the new banking set up, and received confirmation that the request was completed. This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention. Unfortunately, TOAST support often sent requests to the wrong people, ignored our emails and comments in the service tickets, and asked for the same information several times. The support frustration and extra work do not make up for the good product.
> 
> Our requirements were for a simple POS with high rates of customer throughput at a concession. Similar to a football game at half time. The system is very capable,except for some issues with payment terminals that were eventually resolved. High paced concession throughput is a bit of a challenge.&#10;&#10;Our organization is a small non-profit with concession turnover less than $300k. All of our executive are volunteers and do not meet on a weekly or monthly basis. The TOAST support people seemed to be obsessed with communicating with the "owner" which there is none. We would get stuck in circular communications. I would not recommend TOAST for a non-profit. I do not believe a business owner would have the same issues.

-----

### "An effective platform for a mom and pop restaurant" — 4.0/5

> **Lindsey** | *2025年2月17日* | 食品、飲料 | おすすめ評価：4.0/10
> 
> **良いポイント**: I love the customization options\!\!\! It’s so easy to add and publish new items on the go from the handheld devices or POS Stations.
> 
> **改善点**: Bugs. Lots of weird bugs and down time during dinner service\!
> 
> I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs.

-----

### "TOAST POS SOFTWARE" — 5.0/5

> **ELIZABETH** | *2025年7月7日* | 飲食店 | おすすめ評価：10.0/10
> 
> **良いポイント**: ACCESS TO CHECKS AND REPORTS. JUST WHAT YOU NEED ON EACH CELL. WORKS VERY WELL WITH RESTURANT NEEDS.
> 
> **改善点**: I AM NOT A FAN OF THE WHITE SHELL FOR THE EQUIPMENT AND THE STAND. IT SHOWS MORE DIRT THAT IS HARD TO PREVENT IN THE WORKSPACE.
> 
> VERY GOOD TO NAVIGATE AND ENTER INFORMATION FOR THE BUSINESS. IT IS EASY TO ADD AND EDIT ITEMS. ALSO TO ADJUST LAYOUT OF THE FLOORPLAN.

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## リンク

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