キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Arena QMSとは

Arenaの製品中心型QMSなら、品質プロセスと製品プロセスを結び付けて、規制コンプライアンスを簡素化し、製品発売をスピードアップできます。

Arena QMSの製品詳細

良いポイント:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.

改善してほしい点:

Work order and material sync up with other platforms is a problem and hassle to deal with.

Arena QMSの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.3
機能
4.3
価格の妥当性
4.1

おすすめ度

8.1/ 10

Arena QMSの総合評価は4.5/5です。 (キャプテラに寄せられた79件のレビューより集計)。

Arena QMSを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (79件)

Akhilesh
インドのSoftware Test Engineer
認証済みLinkedInユーザー
通信, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Helpful product for scaling up operations.

4.0 4 年前

良いポイント:

It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.

改善してほしい点:

They are a bit on costlier side and have to show empathy during customer support.

Lao
アメリカのDesign Quality Engineer
医療機器, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Feedback with my experience with use Arena QMS

5.0 昨年

製品を使ってみた感想: Overall I like to use Arena QMS system for documentation process.

良いポイント:

Easy to use and easy to learn, powerful fast Search.

改善してほしい点:

Search could be more easier and better filtering.

Arena, a PTC Businessからの返信

昨年

Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.

Charles
アメリカのSr QC Analyst
バイオテクノロジー, 201~500人規模の会社
使用期間: 1年以上
投稿経路

QMS is lacking

2.0 2 年前

良いポイント:

At least it is not a paper based system.

改善してほしい点:

It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.

Luis Armando
メキシコのSeries Quality Management
自動車, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Arena Review

4.0 3 か月前

製品を使ってみた感想: I can learn from a variety of topics of interest in the industry

良いポイント:

The score system that will rate you with the other users of the platform.

改善してほしい点:

There are a lot of links to follow and some are repetitive.

Arena, a PTC Businessからの返信

2 週間前

Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry

Courtney
アメリカのScientist
医療機器, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Ease of Use for Users

5.0 昨年

製品を使ってみた感想: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.

良いポイント:

It's breadth of capabilities, customizing of Dashboard, ability to save search filters.

改善してほしい点:

Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.

Arena, a PTC Businessからの返信

昨年

Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.

Maya
アメリカのMechanical Engineer
医療機器, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Arena QMS Review

5.0 昨年

製品を使ってみた感想: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.

良いポイント:

I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.

改善してほしい点:

Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.

Arena, a PTC Businessからの返信

昨年

Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.

Saikiran
アメリカのNPI Engineer
機械・産業工学, 201~500人規模の会社
使用期間: 2年以上
投稿経路

GOOD QMS with some issues to QAD

4.0 昨年

良いポイント:

All documentation in one platform, Sorting and searching made easy

改善してほしい点:

Work order and material sync up with other platforms is a problem and hassle to deal with

Arena, a PTC Businessからの返信

昨年

Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!

Chris
アメリカのSr. Quality Systems Manager
医療機器, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Arena QMS eval

5.0 8 か月前

良いポイント:

It is easy to implement and is very powerful.

改善してほしい点:

The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.

Arena, a PTC Businessからの返信

5 か月前

Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.

Harsh
アメリカのManufacturing Engineer
医療機器, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great one stop solution

4.0 昨年

良いポイント:

Easy to use, great system for document lifecycle and document management.

改善してほしい点:

Some documents tend to become buggy like formatting gets bad.

Arena, a PTC Businessからの返信

昨年

Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.

認証済みレビュアー
認証済みLinkedInユーザー
医療機器, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Easy to Setup and Use

5.0 昨年

良いポイント:

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

改善してほしい点:

Some more flexibility for configuring the Quality world and updates.

Arena, a PTC Businessからの返信

昨年

Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.

Paul
アメリカのScientist
バイオテクノロジー, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Efficient System

5.0 昨年

製品を使ってみた感想: I've enjoyed using the system for our needs.

良いポイント:

I appreciate the wide array of accessibility features for quality management.

改善してほしい点:

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

Arena, a PTC Businessからの返信

昨年

Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.

Julien
スイスのQuality Manager
医療機器, 2~10人規模の会社
使用期間: 2年以上
投稿経路

A Game-Changing Solution

5.0 2 年前

製品を使ってみた感想: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.

良いポイント:

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

改善してほしい点:

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions

Arena, a PTC Businessからの返信

2 年前

Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.

jery
アメリカのMaintenance Tech
医療機器, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

From a User's Point of View

5.0 昨年

良いポイント:

The interface is easy to navigate, and the servers seem to run well

改善してほしい点:

No complaints, Arena QMS is well pretty well put together

Arena, a PTC Businessからの返信

昨年

Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.

Maria
アメリカのSenior Regulatory Specialist
医療機器, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Less clicks

4.0 2 年前

良いポイント:

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

改善してほしい点:

Opening redlines and blacklines of a document can be tricky when reviewing.

Arena, a PTC Businessからの返信

2 年前

Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Helpful QMS

5.0 2 年前

製品を使ってみた感想: My over all experience has been good. I shall recommend.

良いポイント:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support

改善してほしい点:

Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.

Arena, a PTC Businessからの返信

2 年前

Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ハードウェア, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Very user friendly system

4.0 昨年

製品を使ってみた感想: I like it so much

良いポイント:

Easy to navigate on different features and tools

改善してほしい点:

I would like it to have more training capabilities

Arena, a PTC Businessからの返信

昨年

Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.

Karter
アメリカのclinical holter technician
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

love it

5.0 2 年前

良いポイント:

Arena is very easy to use and very user friendly.

改善してほしい点:

The design seems very simple and basic, but it's not necessarily a bad thing.

Arena, a PTC Businessからの返信

2 年前

Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.

Srimallika
アメリカのSoftware Test Engineer
医療機器, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Test documentation Review for Medical Devices

4.0 4 年前

製品を使ってみた感想: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.

良いポイント:

Creation of items, uploading and routing for reviews are at high ease.

改善してほしい点:

the searching query can be better because currently, we can only search with items that are definite. We need to remember them.

Arena, a PTC Businessからの返信

4 年前

Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.

Roget
アメリカのPrincipal Engineer
自動車, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Proud customer for fifteen years

4.0 8 年前

製品を使ってみた感想: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

良いポイント:

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

改善してほしい点:

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Kapil
アメリカのNPI Manager
電気・電子機器製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great PLM and BOM system that integrates well

5.0 4 年前

製品を使ってみた感想: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.

良いポイント:

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

改善してほしい点:

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

Arena, a PTC Businessからの返信

4 年前

Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.

Brandon
アメリカのQuality Admin
健康、ウェルネス、フィットネス, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

Admin/Doc Control Review

3.0 4 年前

製品を使ってみた感想: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.

良いポイント:

It works pretty well for processing change orders and searching is pretty simple.

改善してほしい点:

There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.

Arena, a PTC Businessからの返信

4 年前

Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events

kim
アメリカのDirector, Regulatory Affairs/Quality Assurance
医療機器, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Excellent PLM System!

5.0 8 年前

製品を使ってみた感想: Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.

良いポイント:

The change module, items module, and quality module, ease of use, and customer service at ARENA

改善してほしい点:

No cons at this time.

Bob
アメリカのSenior Manufacturing Engineer
医療機器, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Arena QMS Features

4.0 4 年前

良いポイント:

Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features

改善してほしい点:

Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible

Arena, a PTC Businessからの返信

4 年前

Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.

Simon
アメリカのR&D Director
医療機器, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Easy to use QMS software

4.0 4 年前

良いポイント:

User friendly, I have used other software before and Arena is the most user friendly one.

改善してほしい点:

I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.

Arena, a PTC Businessからの返信

4 年前

Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.

Marisa
アメリカのGlobal Supply Manager
自動車, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Arena QMS Review

5.0 4 年前

製品を使ってみた感想: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.

良いポイント:

Ability to compare BOM differences. Easy to track engineering changes/revisions

改善してほしい点:

I have not had any issues using Arena QMS

Arena, a PTC Businessからの返信

4 年前

Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.