キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Arena QMSとは
Arenaの製品中心型QMSなら、品質プロセスと製品プロセスを結び付けて、規制コンプライアンスを簡素化し、製品発売をスピードアップできます。
User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.
Work order and material sync up with other platforms is a problem and hassle to deal with.
レビューを絞り込む (79件)
Helpful product for scaling up operations.
良いポイント:
It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.
改善してほしい点:
They are a bit on costlier side and have to show empathy during customer support.
Feedback with my experience with use Arena QMS
製品を使ってみた感想: Overall I like to use Arena QMS system for documentation process.
良いポイント:
Easy to use and easy to learn, powerful fast Search.
改善してほしい点:
Search could be more easier and better filtering.
Arena, a PTC Businessからの返信
昨年
Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.
QMS is lacking
良いポイント:
At least it is not a paper based system.
改善してほしい点:
It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.
Arena Review
製品を使ってみた感想: I can learn from a variety of topics of interest in the industry
良いポイント:
The score system that will rate you with the other users of the platform.
改善してほしい点:
There are a lot of links to follow and some are repetitive.
Arena, a PTC Businessからの返信
2 週間前
Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry
Ease of Use for Users
製品を使ってみた感想: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.
良いポイント:
It's breadth of capabilities, customizing of Dashboard, ability to save search filters.
改善してほしい点:
Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.
Arena, a PTC Businessからの返信
昨年
Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.
Arena QMS Review
製品を使ってみた感想: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.
良いポイント:
I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.
改善してほしい点:
Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.
Arena, a PTC Businessからの返信
昨年
Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.
GOOD QMS with some issues to QAD
良いポイント:
All documentation in one platform, Sorting and searching made easy
改善してほしい点:
Work order and material sync up with other platforms is a problem and hassle to deal with
Arena, a PTC Businessからの返信
昨年
Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!
Arena QMS eval
良いポイント:
It is easy to implement and is very powerful.
改善してほしい点:
The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.
Arena, a PTC Businessからの返信
5 か月前
Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.
Great one stop solution
良いポイント:
Easy to use, great system for document lifecycle and document management.
改善してほしい点:
Some documents tend to become buggy like formatting gets bad.
Arena, a PTC Businessからの返信
昨年
Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.
Easy to Setup and Use
良いポイント:
Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability
改善してほしい点:
Some more flexibility for configuring the Quality world and updates.
Arena, a PTC Businessからの返信
昨年
Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.
Efficient System
製品を使ってみた感想: I've enjoyed using the system for our needs.
良いポイント:
I appreciate the wide array of accessibility features for quality management.
改善してほしい点:
I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.
Arena, a PTC Businessからの返信
昨年
Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.
A Game-Changing Solution
製品を使ってみた感想: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.
良いポイント:
The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...
改善してほしい点:
To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions
Arena, a PTC Businessからの返信
2 年前
Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.
From a User's Point of View
良いポイント:
The interface is easy to navigate, and the servers seem to run well
改善してほしい点:
No complaints, Arena QMS is well pretty well put together
Arena, a PTC Businessからの返信
昨年
Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.
Less clicks
良いポイント:
Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.
改善してほしい点:
Opening redlines and blacklines of a document can be tricky when reviewing.
Arena, a PTC Businessからの返信
2 年前
Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.
Helpful QMS
製品を使ってみた感想: My over all experience has been good. I shall recommend.
良いポイント:
User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support
改善してほしい点:
Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.
Arena, a PTC Businessからの返信
2 年前
Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.
Very user friendly system
製品を使ってみた感想: I like it so much
良いポイント:
Easy to navigate on different features and tools
改善してほしい点:
I would like it to have more training capabilities
Arena, a PTC Businessからの返信
昨年
Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.
love it
良いポイント:
Arena is very easy to use and very user friendly.
改善してほしい点:
The design seems very simple and basic, but it's not necessarily a bad thing.
Arena, a PTC Businessからの返信
2 年前
Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.
Test documentation Review for Medical Devices
製品を使ってみた感想: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.
良いポイント:
Creation of items, uploading and routing for reviews are at high ease.
改善してほしい点:
the searching query can be better because currently, we can only search with items that are definite. We need to remember them.
Arena, a PTC Businessからの返信
4 年前
Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.
Proud customer for fifteen years
製品を使ってみた感想: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.
良いポイント:
The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.
改善してほしい点:
There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.
Great PLM and BOM system that integrates well
製品を使ってみた感想: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.
良いポイント:
The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.
改善してほしい点:
There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.
Arena, a PTC Businessからの返信
4 年前
Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.
Admin/Doc Control Review
製品を使ってみた感想: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.
良いポイント:
It works pretty well for processing change orders and searching is pretty simple.
改善してほしい点:
There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.
Arena, a PTC Businessからの返信
4 年前
Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events
Excellent PLM System!
製品を使ってみた感想:
Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.
良いポイント:
The change module, items module, and quality module, ease of use, and customer service at ARENA
改善してほしい点:
No cons at this time.
Arena QMS Features
良いポイント:
Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features
改善してほしい点:
Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible
Arena, a PTC Businessからの返信
4 年前
Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.
Easy to use QMS software
良いポイント:
User friendly, I have used other software before and Arena is the most user friendly one.
改善してほしい点:
I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.
Arena, a PTC Businessからの返信
4 年前
Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.
Arena QMS Review
製品を使ってみた感想: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.
良いポイント:
Ability to compare BOM differences. Easy to track engineering changes/revisions
改善してほしい点:
I have not had any issues using Arena QMS
Arena, a PTC Businessからの返信
4 年前
Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.