NetSuiteとは

NetSuiteは、スマートな意思決定を行い、着実にビジネスを拡大・成長するために必要な可視性と制御を提供する、業界トップレベルのクラウド型ERPです。

NetSuiteの詳細

良いポイント:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

改善してほしい点:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

NetSuiteの評価

評価ポイント

使いやすさ
3.8
カスタマーサービス
3.7
機能
4.1
価格の妥当性
3.8

おすすめ度

7.5/10

NetSuiteの総合評価は4.1/5星です。 (キャプテラに寄せられた1,301件のレビューより集計)。

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レビューを絞り込む (1,301件)

Apeksha
Sr Accounting Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Best ERP out there

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Elizabeth
Elizabeth
Senior Solutions Consultant
認証済みLinkedInユーザー
病院、ヘルスケア, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Has bugs for such a powerful, expensive program

3.0 昨年
動画プレイヤーで日本語字幕を表示できます
Víctor
Víctor
スペインのCS Lead
認証済みLinkedInユーザー
人材, 501~1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

It is a great ERP but it is not for everyone

5.0 6 か月前

製品を使ってみた感想: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

良いポイント:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

改善してほしい点:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

検討した類似製品: Odoo

NetSuiteに切りかえた理由: The potential of Netsuite when growing and to manage several entities from one place

Oracleからの返信

6 か月前

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mauro
Mauro
カナダのIT Manager
認証済みLinkedInユーザー
アパレル、ファッション, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

NetSuite SuiteCommerce is Powerful But Pricey

5.0 昨年

製品を使ってみた感想: We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

良いポイント:

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

改善してほしい点:

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

検討した類似製品: Shopify Plus

NetSuiteに決めた理由: We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

NetSuiteに切りかえた理由: We had little option but to agree to implement SuiteCommerce for the division it was to be used for.

Andrea
アメリカのDirector of Accounting
食品、飲料, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

New to Netsuite 4 years ago - recommend over SAP alternative

5.0 2 週間前 新着

製品を使ってみた感想: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

良いポイント:

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

改善してほしい点:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Oracleからの返信

7 日前

Thanks for taking the time to leave a review, Andrea! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brendan
アメリカのCIO
投資運用, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Effective Cloud-Hosted ERP

4.0 3 か月前

製品を使ってみた感想: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

良いポイント:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

改善してほしい点:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Oracleからの返信

3 か月前

Thanks for taking the time to leave a review, Brendan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Heath
Heath
アメリカのManager of Finance
認証済みLinkedInユーザー
スポーツ, 201~500の従業員数
ツール使用期間: 6~12か月
投稿者のソース

NetSuite - Great ERP System for the future

5.0 2 週間前 新着

製品を使ってみた感想: NetSuite has been a great ERP system upgrade for our organization. We have been able to speed up our accounting processes and can easily manage all accounting and billing functions remotely. The implementation went smoothly and the customer support has been world class.

良いポイント:

NetSuite is a cloud-based system so we can connect from anywhere with internet connection. This has been a game-changer since our company switched to a hybrid work schedule. The software interface is very clean and easy to use. Almost all accounting/billing functions can be performed entirely within the system, or can be done via uploads for large/bulk entries. NetSuite is very customizable, and was fairly easy to implement with the help of a consulting company called Appficiency.

改善してほしい点:

There out of the box reports were not very helpful, and the customized reports did not provide the level of detail we were looking for. The budgeting/forecasting modules were also very basic. We ended up purchasing a separate budgeting/reporting software.

検討した類似製品: Microsoft 365

NetSuiteに切りかえた理由: We viewed several demos of other ERP systems and NetSuite looked the cleanest and most functional, although it was also the highest priced.

Oracleからの返信

2 週間前

Thanks for taking the time to leave a review, Heath! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Faith
アメリカのDirector of Analytics
コンピュータ・ソフトウェア, 501~1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Explore other options...

3.0 3 か月前

製品を使ってみた感想: Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.

良いポイント:

The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.

改善してほしい点:

This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.

検討した類似製品: Dynamics 365 Business Central

NetSuiteに決めた理由: We needed to scale our operation model

NetSuiteに切りかえた理由: [sensitive content hidden] preferred NetSuite

Oracleからの返信

3 か月前

Thank you for taking the time to leave a review, Faith. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.

認証済みレビュアー
認証済みLinkedInユーザー
金融サービス, 201~500の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Established enterprise solution for accounting

3.0 先月 新着

製品を使ってみた感想: I would not recommend unless it is an absolute need, as sector disruptors tend to be a bit easier to onboard and use.

良いポイント:

- Very feature rich, and capable of handling all requirements with the right setup and integrations- Since it has been out for a long time, you can find a lot of documentation online for most queries

改善してほしい点:

- Requires external vendor/supplier to properly configure due to density and complexity- Probably an overkill for any smaller organisations / organisations without complex needs- Quite expensive compared to new disruption players

Oracleからの返信

先月

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.

Yanne cedric
Yanne cedric
フランスのInstrum
認証済みLinkedInユーザー
石油、エネルギー, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Optimize your business with NetSuite

5.0 2 か月前 新着

良いポイント:

NetSuite is a cloud-based solution, which means data can be accessed from anywhere, at any time, from any Internet-connected device.NetSuite is flexible and customizable, allowing companies to customize the user interface, workflows, reports and dashboards to meet their specific needs.NetSuite provides a user-friendly and intuitive experience, with a simple user interface and easy navigation.NetSuite is a highly scalable solution that can adapt to the growth needs of businesses, with the ability to handle complex operations and manage large volumes of data.NetSuite enables companies to streamline their financial management processes, automating tasks such as accounting, payments, invoices, taxes, tax returns, etc.NetSuite facilitates collaboration between different departments within the company, allowing employees to work on the same data in real time and communicate easily.NetSuite offers advanced inventory management tools, allowing companies to monitor inventory levels in real time, manage orders, track deliveries and manage returns.

改善してほしい点:

NetSuite may require technical skills for configuration and optimization, which can be difficult for companies without sufficient in-house expertise.NetSuite may require regular updates to keep up with emerging technologies, which can increase maintenance and support costs.NetSuite may lack specialized functionality for certain industries or specific needs, requiring custom development.NetSuite can be complex for novice users, with a steep learning curve, which may be difficult for some users to overcome.NetSuite may be limited in customizing certain aspects of the user interface, which can be a source of frustration for some users.NetSuite may be slow for some complex or data-intensive tasks, which may affect user productivity.NetSuite may be limited in customizing certain workflows or processes, which may result in inefficient processes for some users.NetSuite may be limited in customizing certain reports and dashboards, which may limit data visibility for some users.

Oracleからの返信

先月

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Deyna
Deyna
メキシコのSystem Engineer
認証済みLinkedInユーザー
情報技術、情報サービス, 5,001~10,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

Allows you to keep resources well defined

4.0 2 か月前 新着

製品を使ってみた感想: Allows tasks including inventory management, accounting processes to be carried out without problem, being a good solution for projects in general

良いポイント:

What I like about this tool is that it allows business resources to be managed and managed in the same place with a guarantee of security and progress, it is a tool that is quite adaptable to the sector in which the company is located, it is easily manageable by marketing professionals or accounting areas, in addition to having automated processes in recent years

改善してほしい点:

It is a very functional business solution, which is something I like about this tool, it allows companies to manage orders and many more functions that improve their work, so I do not have bad recommendations for this system

Oracleからの返信

先月

Thanks for taking the time to leave a review, Deyna! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Eric
アメリカのDirector Of Sales
卸売, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

A future proof platform for your business

5.0 4 年前

製品を使ってみた感想: It’s hands down the best platform on the market for distributors. With Amazon’s impact on B2B eCommerce distributors are looking for new eCommerce avenues and NetSuite seamlessly provides this as a part of the solution.

良いポイント:

Throughout my career I have worked with a lot of enterprise software platforms. The thing I like most about NetSuite is the ease of administration/maintenance and flexibility. It is an ERP, CRM, eCommerce and Business process development platform in one. Users are hard-pressed to find a business case they can’t be custom developed a NetSuite with ease well writing through future software upgrades without headaches. This is extremely rare in enterprise software platforms. NetSuite is a future-proof platform for your business, you can’t outgrow it, you won’t have to worry about upgrades ever again, not to mention you will only have one system to run your entire business. You can’t find that any where else!

改善してほしい点:

The user interface has been somewhat outdated, but this is common in enterprise software and NetSuite is making huge strides to improve the GUI. Also the ability to slice and dice data on dashboards is a welcome feature coming in the next few releases.

検討した類似製品: Dynamics 365

NetSuiteに決めた理由: Everything in one system + eCommerce

NetSuiteに切りかえた理由: The roadmap and enhanced distribution flexibility plus eCommerce

Arthur
アメリカのAccounting Manager
卸売, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース
ソース:SoftwareAdvice

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

4.0 3 年前

良いポイント:

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

改善してほしい点:

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Vadim
アメリカのeCommerce Director
機械工業, 2~10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Great eCommerce system highly integrated with backend ERP and CRM

4.0 2 年前

製品を使ってみた感想: We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

良いポイント:

Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

改善してほしい点:

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

検討した類似製品: ShipperHQBigCommerceShopify

NetSuiteに決めた理由: Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.

NetSuiteに切りかえた理由: All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.

Seth
アメリカのSr. Dir. Operations & Logistics
消費財, 11~50の従業員数
ツール使用期間: 1年以上
投稿者のソース

Good ERP for Medium-sized Businesses

4.0 6 か月前

製品を使ってみた感想: Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.

良いポイント:

NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.

改善してほしい点:

There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.

検討した類似製品: Dynamics 365 Business Central

NetSuiteに決めた理由: We out grew QuickBooks and NetSuite allowed us to automate some of our accounting functionality.

切り替える前の製品: QuickBooks Desktop Enterprise

NetSuiteに切りかえた理由: Bigger ecosystem. More value for the money spent.

Oracleからの返信

6 か月前

Thanks for taking the time to leave a review, Seth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.

Joy
Joy
アメリカのPurchasing & Inventory
アパレル、ファッション, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Powerful program with quirks

4.0 4 年前

製品を使ってみた感想: Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

良いポイント:

- great reporting and searching tools - combines all company needs - customer records, transactions, accounting, inventory - easy to integrate with most major programs - highly customize-able - easy to assign "roles" to employees to only access what they need in their positions - mostly easy to use and informative help section

改善してほしい点:

- searching and reporting can be tricky with label names differing - expensive to start, maintain and update - quirks that shouldn't be an issue - like applying credit memos to sales orders

Melanie
アメリカのCFO
建設, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

NetSuite Review

5.0 2 年前

製品を使ってみた感想: The overall experience has been positive. Support is very good.

良いポイント:

Ability to write saved searches that use the data any way you wish. It was a lot of work, but I basically implemented the software myself with the NetSuite team. The key is to stay on schedule. The migration went smoothly from the old software.

改善してほしい点:

Software is never 100% of need fulfillment. There are a few quirky issues. e.g. A/P voucher unable to post to employee receivable account.

検討した類似製品: Dynamics 365

NetSuiteに決めた理由: Very limited on features and was premise based.

NetSuiteに切りかえた理由: Functionality

Kathy
アメリカのWebmaster
小売, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Netsuite Experience - It's nice to have all your info in one place

3.0 4 年前

製品を使ってみた感想: Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

良いポイント:

I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

改善してほしい点:

The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500の従業員数
ツール使用期間: 1年以上
投稿者のソース

NetSuite - Great ERP for mid-size/private companies

4.0 4 年前

製品を使ってみた感想: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

良いポイント:

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

改善してほしい点:

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Chad
認証済みLinkedInユーザー
スポーツ用品
ツール使用期間: 1年以上
投稿者のソース
ソース:GetApp

Netsuite Suite Commerce Advanced - Financial Black Hole

3.0 8 年前

製品を使ってみた感想: We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.

良いポイント:

Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

改善してほしい点:

Suite Commerce Advance is horribly expensive. The platform is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Slower than other platforms that are this expensive. Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is very complicated. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.

Amira
ヨルダンのSite Architect
建設, 1,001~5,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

The best multi-functional and customizable ERP system in the cloud

5.0 昨年

製品を使ってみた感想: Our use of NetSuite has eliminated the need for a lot of maintenance and support for our systems, as it is available in the cloud, and connects all enterprise networks to it, which helps us to constantly work remotely under all circumstances. Through NetSuite, we have been able to build an integrated system that includes all our data, which helps us to evaluate resources and know the efficiency of operations, as the automation that we obtained through NetSuite contributed to enhancing our ability to make the right decisions.

良いポイント:

My favorite feature of NetSuite is its capacity to report on a wide range of enterprise processes and operations, as well as its ability to be scalable. When it comes to working with NetSuite, team members will find the user interface simple and easy to understand. With NetSuite, we are able to save data and transactions quickly and easily, and it is also very adaptable and scalable to meet our needs. I appreciate the aid in building new workflows to improve system processes and procedures for the entire business, and I really enjoy the customization options and shortcuts that make it easier for me and my team to get things done. A cloud-hosted ERP system simplifies maintenance and support, and it helps to automate business operations and the application of business logic, which saves a lot of time and money and works to sustain distant tasks because of its outstanding organizational abilities.

改善してほしい点:

NetSuite is one of the best resource planning tools ever, but like the rest of the Oracle tools, the user needs several training sessions to be able to use it in an optimal way, in addition to that, the subscription prices are high, which limits the ability of small groups to benefit from its services.

Will
アメリカのDirector of IT
小売, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

complete ERP product for inventory, financials, and sales

5.0 2 年前

製品を使ってみた感想: Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

良いポイント:

I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

改善してほしい点:

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Brett
アメリカのSenior Accountant
経理, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Overrated and overpriced, not user friendly, raises price 10% each year

2.0 昨年

製品を使ってみた感想: Just read above. This software is overpriced trash. I haven't heard good things about their competitors either, but I would rule out NetSuite if an implementation was tasked to me. I get frustrated with this software at least once a day, even after all these years. The lack of common sense and easy to implement things is everywhere in this software. The UI requires clicks through to many pages to accomplish a simple task. I cannot discourage companies enough not to choose NetSuite.

良いポイント:

It's in the cloud and there are a lot of third party integrations that facilitate its usage and remedy some shortcomings.

改善してほしい点:

This software is not easy to use. Creating a report or saved search takes an expert level knowledge to do and a lot of free time. Their how-tos and help guides are scattered and only show up non-relevant information. Access to a learning library requires purchasing licenses for each user at a cost of over 5 digits or more. First party add-on modules are NEVER fixed for bugs - things like sorting by name only sort the current page and not the entire population - report to NS and I hear crickets. DO NOT BUY FIRST PARTY MODULES - ONLY BUY THIRD PARTY MODULES THAT INTEGRATE WITH NETSUITE IF YOU MUST. Lastly, they will try to find a way to raise your price about 10% every year because they know the barriers to exit are too high.

Joshua
Joshua
アメリカのEcommerce Website Manager
認証済みLinkedInユーザー
事務用品、事務機器, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース
ソース:GetApp

SiteBuilder/Ecommerce is out of date with the latest trends

1.0 6 年前

良いポイント:

All-in-One bundle; can handle payroll, employees, reporting, marketing campaigns, etc. I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.

改善してほしい点:

Ecommerce seems is out of date, and lacks features. There are features have been in queue for over three years and due to that, people have to resort to spending thousands of dollars on a developer when we're already spending enough on licenses for employees, websites, and other features. no sitewide HTTPS - every page but the shopping cart will be unsecured. no google/bing integrations - there's no integration for google/bing adwords and analytics - scripts have to be pasted onto certain pages no microdata integration - you'll have to use custom scripting to pull values for these fields, and script the tags into every page no customer support - you have to pay for support, and most times netsuite CSRs will direct you to their knowledge base. most of the time for me, I was given articles nowhere close to what I was calling about. javscript based - chances are you're most likely going to be coding 3/4 of your site with javascript and suitescript. because of their limitations to pulling data for items, you have to resort to javascript for alot of things. Other ecommerce platforms will pull data simplistically with tags like {{{price}}}, in NetSuite you'll have to complicate things with tags like <%=getAttribute('itemid','itemdataitem','')%> every now and then, I'll run into scripting problems because of this but have been rare recently.

Jess
オーストラリアのCustomer Experience Manager
小売, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Lots of customization

4.0 7 か月前

製品を使ってみた感想: Netsuite allowed us to deploy the financial management system we needed to help the business grow. The order management and use as point of sale was not suitable for retail and online. There is a high level of customization available for reporting and dashboard configuration which was helpful.

良いポイント:

Netsuite is a broad sweeping software that can allow a growing business to put in place effective financial management. The high level of customization available also means in depth reporting can be produced, which can be extremely helpful for a business to identify growth opportunities or areas of improvement.

改善してほしい点:

Integration with our e-commerce platform was challenging. We were not able to achieve the level of integration and automation we wanted for the volume of sales we did online.

Oracleからの返信

7 か月前

Thanks for taking the time to leave a review, Jess! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Coraly
Coraly
フランスのLaborantin
認証済みLinkedInユーザー
石油、エネルギー, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

The ultimate integrated solution for business management: an in-depth review of NetSuite

5.0 2 か月前

良いポイント:

Automation: NetSuite offers a number of automation features, such as order and invoice process automation, which help businesses save time and increase efficiency.Reporting and analytics: NetSuite offers real-time reporting and analytics, enabling businesses to make more informed decisions based on accurate and timely data.Scalable: NetSuite is a scalable solution that can be adapted to meet the needs of both small and large businesses. Companies can add new features and applications as they grow.

改善してほしい点:

Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which may limit business functionality.System performance: NetSuite can sometimes experience system performance issues due to its complexity, which can result in slow response times for users.Training required: NetSuite requires training for users, which can take time and resources for companies adopting the platform for the first time.

Oracleからの返信

2 か月前

Thanks for taking the time to leave a review, Coraly! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Federico
Federico
ウルグアイのGreat ERP for Small and Medium companies
認証済みLinkedInユーザー
銀行, 2~10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Great product for a Small / Medium Bussiness

4.0 昨年

製品を使ってみた感想: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

良いポイント:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

改善してほしい点:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

検討した類似製品: SAP S/4HANA Cloud

NetSuiteに決めた理由: We needed better integration and customer support.

切り替える前の製品: Odoo

NetSuiteに切りかえた理由: I knew NetSuit which improve my project to succedd