キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

NetSuiteとは

NetSuiteの統合会計ソリューションは、財務と会計のコア機能を合理化を推進することができます。

NetSuiteの製品詳細

良いポイント:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

改善してほしい点:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

NetSuiteの評価

評価ポイント

使いやすさ
3.8
カスタマーサービス
3.7
機能
4.1
価格の妥当性
3.8

おすすめ度

7.5/10

NetSuiteの総合評価は4.1/5です。 (キャプテラに寄せられた1,547件のレビューより集計)。

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レビューを絞り込む (1,547件)

Apeksha
Sr Accounting Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Best ERP out there

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Elizabeth
Elizabeth
Senior Solutions Consultant
認証済みLinkedInユーザー
病院、ヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Has bugs for such a powerful, expensive program

3.0 2 年前
動画プレイヤーで日本語字幕を表示できます
明日香
日本のAccounting
コンピュータ、ネットワーク・セキュリティ, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Netsuite

1.0 昨年

製品を使ってみた感想: 決して使いやすいとは言えない

良いポイント:

自分でカスタマイズする範囲が広い。逆に面倒でもあるが。

改善してほしい点:

・日本の財務に対応したローカライゼーション機能をもっと充実させて欲しい。・使える償却資産管理機能を実装して欲しい。・メンテナンス情報は事前に全ユーザーが見られるように工夫して欲しい。メイン画面に通知を出すなど。・勘定科目を変更すると自動的に税率が10%に変わる仕様をやめて欲しい(弊社だけなのかも知れない)

Oracleからの返信

昨年

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

匿名レビュアー
経営コンサルティング, 51~200人規模の会社
使用期間: 2年以上
投稿経路

レポート機能は良い

2.0 昨年

良いポイント:

レポートがかなり自由にカスタマイズできる点かと思います。

改善してほしい点:

日本向け消費税関連レポート機能は、ニーズがあるにも関わらず、対応していないと聞いています。日本の企業が消費税計算、申告に必要な機能が網羅されていると良いと思います。

Oracleからの返信

昨年

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

匿名レビュアー
小売, 201~500人規模の会社
使用期間: 2年以上
投稿経路

参考になれば

3.0 昨年

製品を使ってみた感想: 日本企業だと使いこなすまでが難しいのではと思う。

良いポイント:

操作自体は簡単だと思うが、やりたいメニューを探すのがわかりにくい。

改善してほしい点:

カスタマーサポートの日本語対応カスタマーサポートサイトもわかりずらい。

Oracleからの返信

昨年

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

匿名レビュアー
コンピュータ・ネットワーク, 201~500人規模の会社
使用期間: 2年以上
投稿経路

機能面◎、サポート△

4.0 昨年

良いポイント:

保存検索機能は一般ユーザーでも扱いやすく、多機能なため助かってます

改善してほしい点:

不具合発生時のサポートが外国人の方ばかりでコミュニケーションや対応スピードに不満があります

Oracleからの返信

昨年

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Víctor
Víctor
スペインのCS Lead
認証済みLinkedInユーザー
人材, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

It is a great ERP but it is not for everyone

5.0 2 年前

製品を使ってみた感想: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

良いポイント:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

改善してほしい点:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

検討した類似製品: Odoo

NetSuiteに切りかえた理由: The potential of Netsuite when growing and to manage several entities from one place

Oracleからの返信

2 年前

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
英国のEcommerce and IT management
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Netsuite for Ecommerce

5.0 先月 新着

製品を使ってみた感想: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

良いポイント:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

改善してほしい点:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

検討した類似製品: Zendesk Suite

NetSuiteに決めた理由: Growth of the business and to allow for an all in one with website control package.

切り替える前の製品: Sage 100

NetSuiteに切りかえた理由: Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business.

Oracleからの返信

先月

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
アメリカのDirector of Operations
再生可能エネルギー、環境, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Better than the alternatives, but only slightly

3.0 2 か月前 新着

製品を使ってみた感想: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

良いポイント:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

改善してほしい点:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

検討した類似製品: Salesforce Sales Cloud

NetSuiteに決めた理由: Didn't effectively tie inventory management with accounting.

切り替える前の製品: QuickBooks Online

Oracleからの返信

先月

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gary
英国のNetsuite consultant
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 3 か月前

製品を使ってみた感想: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

良いポイント:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

改善してほしい点:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Oracleからの返信

3 か月前

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mohamed
アメリカのI T Director
卸売, 51~200人規模の会社
使用期間: 1年以上
投稿経路

IT Director

5.0 3 週間前 新着

製品を使ってみた感想: its was a roller coaster ride, throughout the implementation at Netsuite side and our company side , facing lots of user resistance but at the end I am sure I did the right decision choosing Netsuite as ERP system for our company and automating many things to free up the end user mind to deal with more complex issues and able to monitor the flow much more efficient.
I am happy to see the end results exactly as I was expecting i learned a lot though the process from all faces and modules ,
it was great experience overall.,

良いポイント:

Clean interface and easy to create save searches Etc..

改善してほしい点:

still not well used for huge order volume

Wes
Wes
アメリカのPrincipal Software Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

NetSuite is great for Worker Task Scheduling

4.0 2 か月前 新着

製品を使ってみた感想: NetSuite was the easiest ERP Software to learn and use.

良いポイント:

It is highly intuitive, easy to learn how to accomplish your objectives in minimal time.

改善してほしい点:

It is expensive, pricing and packaging should be more flexible so as not having to pay for functions you don't require.

Oracleからの返信

先月

Thanks for taking the time to leave a review, Wes! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Shraddha
アメリカのAccounting and Finance Manager
バイオテクノロジー, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Great tool once setup properly

3.0 3 か月前

良いポイント:

There are several cool features which would make daily, routine tasks efficient.

改善してほしい点:

Initial setup was quite difficult, we had a hardtime get setup and running live.

検討した類似製品: SAP Concur

NetSuiteに決めた理由: Need more capability from our system as the company is growing.

切り替える前の製品: QuickBooks Enterprise

NetSuiteに切りかえた理由: Seemed to be more reasonable costwise then the other products.

Kim
アメリカのAP AR Supervisor
石油、エネルギー, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Netsuite Review

5.0 2 か月前

製品を使ってみた感想: Its pretty easy to use once you know where to go

良いポイント:

how you have to open and edit and users can't accidently change things without knowing what they are doing

改善してほしい点:

the search bar will not find totals when searching for an invoice amount

Oracleからの返信

先月

Thanks for taking the time to leave a review, Kim! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yackzel
アメリカのAccounting Support
金融サービス, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Getting to know NetSuite

4.0 先月 新着

製品を使ってみた感想: I am still getting to know NetSuite since we have not gone live.

良いポイント:

It's user capability able to see everything from dashboard.

改善してほしい点:

Onboarding has been a difficult process that has been all on us.

Jennifer
アメリカのBilling dept
金融サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Net suite not so sweet

3.0 4 週間前 新着

製品を使ってみた感想: It was neither great or horrible . It did what it was supposed to .

良いポイント:

It’s easy for accounting to see the total amount of project

改善してほしい点:

It doesn’t always update with sales force . Some met not have correct amount owed in sale force

Adeoye
アメリカのCFO
政府機関, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great Cloud Based System

5.0 5 年前

製品を使ってみた感想: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

良いポイント:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

改善してほしい点:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Vadim
アメリカのeCommerce Director
機械工業, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great eCommerce system highly integrated with backend ERP and CRM

4.0 3 年前

製品を使ってみた感想: We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

良いポイント:

Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

改善してほしい点:

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

検討した類似製品: ShipperHQ BigCommerce Shopify

NetSuiteに決めた理由: Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.

NetSuiteに切りかえた理由: All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.

Jon
アメリカのVice President/CFO
卸売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

100% Cloud Based Solution from the start

5.0 2 年前

製品を使ってみた感想: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

良いポイント:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

改善してほしい点:

Owned by Oracle now. Cost keeps increasing.

検討した類似製品: Openbravo SYSPRO Brightpearl JD Edwards EnterpriseOne

NetSuiteに決めた理由: Wanted cloud solution with multi-company and multi-currency capabilities.

NetSuiteに切りかえた理由: 100% cloud based from beginning, most configurable and easy to use.

Seth
アメリカのSr. Dir. Operations & Logistics
消費財, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Good ERP for Medium-sized Businesses

4.0 2 年前

製品を使ってみた感想: Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.

良いポイント:

NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.

改善してほしい点:

There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.

検討した類似製品: Dynamics 365 Business Central

NetSuiteに決めた理由: We out grew QuickBooks and NetSuite allowed us to automate some of our accounting functionality.

切り替える前の製品: QuickBooks Enterprise

NetSuiteに切りかえた理由: Bigger ecosystem. More value for the money spent.

Oracleからの返信

2 年前

Thanks for taking the time to leave a review, Seth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.

Andrea
アメリカのDirector of Accounting
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

New to Netsuite 4 years ago - recommend over SAP alternative

5.0 昨年

製品を使ってみた感想: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

良いポイント:

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

改善してほしい点:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Oracleからの返信

昨年

Thanks for taking the time to leave a review, Andrea! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dominic
アメリカのSenior Manager, Finance, Systems, and Analysis
健康、ウェルネス、フィットネス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

NetSuite Review

5.0 昨年

製品を使ってみた感想: It was been a good experieance.

良いポイント:

Ability to customize scripts. Also to use Javascript in the browser.

改善してほしい点:

Maybe the FX ability? CTA is a complicated topic for many of accounting users.

Oracleからの返信

昨年

Thanks for taking the time to leave a review, Dominic! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Kylie
オーストラリアのFinancial Controller
電気・電子機器製造, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

New User of NetSuite

4.0 11 か月前

製品を使ってみた感想: Our business has had a very positive experience with the implementation of NetSuite. One of the Finance Teams main KPI's is to be able to deliver month end board pack with in 5 business days which we are now able to consistently achieve.

良いポイント:

NetSuite is a very easy program to use, the work flow is very intuitive and we have been able to integrate it to other systems we have already had in place. The amount and variety of training offered to us pre and post go live is beyond any platform I have used in the past. I believe there is great benefit in the focus on best practice and not customising every aspect of the software. We used the NetSuite team for our implementation and Sen and the team were excellent to deal with. They listened to our concerns and came up with solutions. By encouraging us to learn how to use the system ad how to use the learning resource available we are able to make small improvements and changes to our system with out having to engage a consultant, saving our business time and money.

改善してほしい点:

NetSuite comes with a wide variety of module addons. There is not a clear map of what these are. If we were more aware of these we could have added additional modules at implementation.

検討した類似製品: BlackLine SYSPRO Xero

NetSuiteに決めた理由: Tencia was a desktop platform with limited features. It was difficult to trace transactions and have confidence in the data output.

NetSuiteに切りかえた理由: Other companies just quoted us a standard fee with out getting to know and understand out business. NetSuite Sales team first got to know our business and tailed a solution around what we did and what we wanted the product to do. We then felt the proposal they put together had true value. The sales team was very informative on the implementation process and the volume of hours that would be require by our team to facilitate a smooth go live process.

Oracleからの返信

10 か月前

Thanks for taking the time to leave a review, Kylie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

merance
アメリカのPresident
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Look out for high price increases at renewals

4.0 6 か月前

製品を使ってみた感想: They are as bad as used car salesmen. Very little after purchase support unless you want to pay big money in support fees. Always trying to upsell you overpriced services you don't need or should be covered by your over priced annual contract. For example, you can report a system bug that is definitely THEIR problem, and the first thing they want to do is charge you money to look at it. System has gotten buggier the last few years after upgrades. Reporting is really bad. For a retail business, they don't even have a standard inventory aging report. You can't do exchanges. If you print barcode labels, you will have to pay extra for an add on app with another company to bulk print labels from receivings etc. Search function for items stinks. You need to use wild cards, the results are hard to narrow down, many fields aren't searchable at all (like vendor MPN) . If you have just a few products and a small amount of inventory it is fine, but if you have a lot of SKU's, it stinks.

良いポイント:

I like that the software connects to all our systems - amazon/website/ebay. I like having one system for everything - accounting/inventory management. The system is also very forgiving - any mistakes are easily corrected. I love the flexibility of adding fields to items and customizing needs for business.

改善してほしい点:

After the initial 3 years with the company where the annual software increases were about 5%, now that we are on year 5, the increase will be 20 to 30% annually hereafter. At this rate, the software will be unaffordable in a few years. Beware of this because it is a big undertaking switching ERP systems and when there is no cap on the fees they can change when you renew, you could find yourself unable to pay for the system and forced to look elsewhere. If you sign up, i would ask for a maximum cap of 5% per year for software increases.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

NetSuite - Great ERP for mid-size/private companies

4.0 5 年前

製品を使ってみた感想: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

良いポイント:

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

改善してほしい点:

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Brett
アメリカのSenior Accountant
経理, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Overrated and overpriced, not user friendly, raises price 10% each year

2.0 2 年前

製品を使ってみた感想: Just read above. This software is overpriced trash. I haven't heard good things about their competitors either, but I would rule out NetSuite if an implementation was tasked to me. I get frustrated with this software at least once a day, even after all these years. The lack of common sense and easy to implement things is everywhere in this software. The UI requires clicks through to many pages to accomplish a simple task. I cannot discourage companies enough not to choose NetSuite.

良いポイント:

It's in the cloud and there are a lot of third party integrations that facilitate its usage and remedy some shortcomings.

改善してほしい点:

This software is not easy to use. Creating a report or saved search takes an expert level knowledge to do and a lot of free time. Their how-tos and help guides are scattered and only show up non-relevant information. Access to a learning library requires purchasing licenses for each user at a cost of over 5 digits or more. First party add-on modules are NEVER fixed for bugs - things like sorting by name only sort the current page and not the entire population - report to NS and I hear crickets. DO NOT BUY FIRST PARTY MODULES - ONLY BUY THIRD PARTY MODULES THAT INTEGRATE WITH NETSUITE IF YOU MUST. Lastly, they will try to find a way to raise your price about 10% every year because they know the barriers to exit are too high.

Shane
アメリカのInside Sales
機械・産業工学, 201~500人規模の会社
使用期間: 2年以上
投稿経路

NetSuite is a very easy solution for order placement

5.0 2 年前

製品を使ってみた感想: I think it is a great system and very easy to use once you learn it. Within a few weeks I had the system pretty much mastered. Now after two and a half years, I don't even have to think about things, I know exactly where to go for the task I am doing.

良いポイント:

It is a great program for inventory management and order placement once you get through the learning curve, which is not very hard to learn. Their support team has been out standing in training us and helping us through the learning of this software.

改善してほしい点:

There are some steps that could be made easier with some adjusting of the software. Once particular thing is when using the search box to find a particular inventory item, if it is a popular item it will pop up all of the quotes and conversations about that item first instead of the first thing on the list being the product itself. It just requires an extra step to get the inventory item to pop up first. You have to go back to the search box and put inv: before the inventory item and then it will be the only thing that pops up.

Oracleからの返信

2 年前

Thanks for taking the time to leave a review, Shane! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite