キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

NetSuiteとは

Oracle NetSuiteのプロジェクト管理を使用すると、リアルタイムに可視化、コラボレーションの推進などが可能になり、プロジェクトの納期遵守をサポートします。

NetSuiteの製品詳細

良いポイント:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

改善してほしい点:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

NetSuiteの評価

評価ポイント

使いやすさ
3.9
カスタマーサービス
3.8
機能
4.1
価格の妥当性
3.8

おすすめ度

7.5/ 10

NetSuiteの総合評価は4.2/5です。 (キャプテラに寄せられた1,686件のレビューより集計)。

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レビューを絞り込む (1,686件)

Apeksha
Sr Accounting Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Best ERP out there

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Elizabeth
Elizabeth
Senior Solutions Consultant
認証済みLinkedInユーザー
病院、ヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Has bugs for such a powerful, expensive program

3.0 3 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
コンピュータ・ネットワーク, 201~500人規模の会社
使用期間: 2年以上
投稿経路

機能面◎、サポート△

4.0 2 年前

良いポイント:

保存検索機能は一般ユーザーでも扱いやすく、多機能なため助かってます

改善してほしい点:

不具合発生時のサポートが外国人の方ばかりでコミュニケーションや対応スピードに不満があります

Oracleからの返信

2 年前

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

匿名レビュアー
小売, 201~500人規模の会社
使用期間: 2年以上
投稿経路

参考になれば

3.0 2 年前

製品を使ってみた感想: 日本企業だと使いこなすまでが難しいのではと思う。

良いポイント:

操作自体は簡単だと思うが、やりたいメニューを探すのがわかりにくい。

改善してほしい点:

カスタマーサポートの日本語対応カスタマーサポートサイトもわかりずらい。

Oracleからの返信

2 年前

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

明日香
日本のAccounting
コンピュータ、ネットワーク・セキュリティ, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Netsuite

1.0 2 年前

製品を使ってみた感想: 決して使いやすいとは言えない

良いポイント:

自分でカスタマイズする範囲が広い。逆に面倒でもあるが。

改善してほしい点:

・日本の財務に対応したローカライゼーション機能をもっと充実させて欲しい。・使える償却資産管理機能を実装して欲しい。・メンテナンス情報は事前に全ユーザーが見られるように工夫して欲しい。メイン画面に通知を出すなど。・勘定科目を変更すると自動的に税率が10%に変わる仕様をやめて欲しい(弊社だけなのかも知れない)

Oracleからの返信

2 年前

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

匿名レビュアー
経営コンサルティング, 51~200人規模の会社
使用期間: 2年以上
投稿経路

レポート機能は良い

2.0 2 年前

良いポイント:

レポートがかなり自由にカスタマイズできる点かと思います。

改善してほしい点:

日本向け消費税関連レポート機能は、ニーズがあるにも関わらず、対応していないと聞いています。日本の企業が消費税計算、申告に必要な機能が網羅されていると良いと思います。

Oracleからの返信

2 年前

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Wes
Wes
アメリカのPrincipal Software Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

NetSuite is great for Worker Task Scheduling

4.0 8 か月前

製品を使ってみた感想: NetSuite was the easiest ERP Software to learn and use.

良いポイント:

It is highly intuitive, easy to learn how to accomplish your objectives in minimal time.

改善してほしい点:

It is expensive, pricing and packaging should be more flexible so as not having to pay for functions you don't require.

Oracleからの返信

8 か月前

Thanks for taking the time to leave a review, Wes! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Sagun
カナダのComputer Network Technician
情報技術、情報サービス, 201~500人規模の会社
使用期間: 1年以上
投稿経路

NetSuite ERP: Revolutionizing Business Management in Real Time

5.0 3 週間前 新着

製品を使ってみた感想: At first, I was overwhelmed by NetSuite, but now that I understand all of its functions, it's been fantastic. NetSuite functions as a central hub that links all of a company's moving components and provides users with the information and tools they need to stay ahead of the competition. NetSuite is an extremely strong tool because of its real-time data, automation, and central management capabilities.

良いポイント:

There are a lot of features in NetSuite that i like, specially its Real-Time Data Access. Everything in NetSuite updates in real time. It can instantly generate reports like profit and loss, balance sheet or cash flow statements. It makes Budgeting and forecasting so much easier with its analytics. It also helps in managing the inventory like monitoring stocks level, recorder points and location in real time. Updates the inventory automatically when new orders are fulfilled, reducing errors. It also allows us to see the interactions with a customer including purchase history, payment status and support.

改善してほしい点:

NetSuite is a powerful tool but it might take some training to understand all its features and workflow, specially non-technical users. It is also little expensive compared to other ERP software.

Cynthia
アルゼンチンのClient Care Representative
プロフェッショナル・トレーニング、コーチング, 51~200人規模の会社
使用期間: 2年以上
投稿経路

There are better products out there for sure...

2.0 先月 新着

製品を使ってみた感想: Not a fan, used it for 3 consecutive years on another company and then 2 more for invoicing which was another entirely new way of use from the one I used on the previous company.

良いポイント:

Other than it's customizable, it really is hard to learn and implement in a team. So I can't speak much of it

改善してほしい点:

Once more, the abundance of options and functions overwhelms the user and it's not something to learn in a couple of days. This requires hard training and specifics depending on the needs of the company/team

Kevin
アメリカのDirector Inventory and Planning
小売, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Overly complicated and not the product for us.

1.0 4 か月前

製品を使ってみた感想: This was a terrible experience from the get-go. Our CTO adopted NetSuite and it was clearly not the right choice from our business. It started with the lack of training. I think we had 2 training sessions over 6 months for the merchandising team. It slowed down the definition process of our catalog so that what used to take 10 minutes in the previous ERP took 3 hours. With many fields mapped to obscure auto index #s for definitions you had to build a decoder ring to keep them all straight. Basically everything we learned to do in Netsuite came from Google or YouTube. All of the menus were different depending on which role you had so cross-training between departments was impossible because people had to get to the same task via different paths. The filtering on reports was flawed and the Import/export menus kept so much history you had to scroll just to find the latest import/export only to be told it was still processing. The only rapid response you got from the team was when it was time to pony up another 250K for renewal. We probably had 5-6 different account people in charge of our account over the course of the 18 months we had the program. Just a terrible experience for us. Would give it zero stars if I could.

良いポイント:

Lots of options to create reports and define items.

改善してほしい点:

Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting.

Samuel
アメリカのChief Operating Officer
食品製造, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Remarkable experience with NetSuite for AP, AR and GL automation.

5.0 先月 新着

製品を使ってみた感想: NetSuite has makes it easy to annotate, export and access detailed information for each financial reports.

良いポイント:

All operations are processed faster which helps us do much more in less time. NetSuite interface with DocuSign is a game changer. Real-time financial performance reports has done wonders in empowering us to make informed decisions for our business.

改善してほしい点:

NetSuite has been one incredible product with no blemishes. Its ease of use has allowed us to be very comfortable using it.

John
アメリカのFinance Officer
非営利団体運営, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Cloud ERP Solution of this Era

4.0 3 週間前 新着

製品を使ってみた感想: Accessing a wide range of ERP tools in one place is what I benefit most from NetSuite.

良いポイント:

I like how NetSuite automates accounts payable processes which reduce errors when paying vendors.

改善してほしい点:

Unavailability of a freemium version of NetSuite is the only challenge I got.

Tammy
アメリカのITFM Analyst
石油、エネルギー, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Robust ERP solution

5.0 4 週間前 新着

製品を使ってみた感想: Overall, it has been great. It has so many features and we can customize to meet our needs.

良いポイント:

Love that it is so customizable for our organization and tailors to our platform. It integrates seamlessly with our other software.

改善してほしい点:

There is a bit of a learning curve as it has extensive features.

Vincenzo
ドイツのFinancial Accountant
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Great product, efficient and easy.

5.0 2 か月前 新着

製品を使ってみた感想: I've been using it for some years now, and it is one of the best on the market.

良いポイント:

The Graphic is good, there are tons of personalizable reports and they are quite easy to use.

改善してほしい点:

It is not always the simplest software to navigate, but having the option to automate some processes would make my work smoother and more efficient.

Taylor
カナダのDirector
アパレル、ファッション, 2~10人規模の会社
使用期間: 1年以上
投稿経路

NetSuite is sweet

4.0 先月 新着

製品を使ってみた感想: Pretty good. Once you get used to the system it gets a lot easier to use

良いポイント:

It's very thorough, covers everything you need

改善してほしい点:

It does seem to take a while to navigate through it and get the hang of it

Gerrit
アメリカのSolutions Engineer
物流、サプライチェーン, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great overall ERP

5.0 2 か月前

良いポイント:

The flexibility and ability to customize and use third party applications to meet our business needs.

改善してほしい点:

The costs between adding users, hiring a third party to customize, and other software costs needed add up.

Zulma
アルゼンチンのCorporate Credit Risk Analyst
金融サービス, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

NetSuite: Analysis, features for Cost-Efficacy

4.0 3 か月前

製品を使ってみた感想: NetSuite has been very evidently useful in our analysis business.​ You are saving your average of forty percent when it comes to risk assessment because of the automated alerts and the new scoring system.

良いポイント:

Affiliated continuous time integrated credit risk scoring that identifies possible risks right from customers and machines using algorithms based on current financial information and past payment records, respectively. The flexibility of the dynamic financial modeling that allows using scenarios for the risk assessment procedure, including several factors simultaneously in the model.

改善してほしい点:

There are few opportunities to modify parameters determining risk evaluation at the level of a concrete client. The templates appropriating financial reporting require further flexibility in computing special risk. It may be possible to organize the multiple client assessments more efficiently by doing them in batches.

Sydney
アメリカのController
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Cable East NetSuite Review

5.0 5 か月前

製品を使ってみた感想: We have had a great experience with NetSuite. Initially, the learning curve was steep, but as we familiarized ourselves with the system and spent time with the LCS pass and the support team learning the intricacies of the platform, we are able to self-direct most new initiatives on the platform and have better visibility into our project profitability and company performance than we have ever had before.

良いポイント:

NetSuite allowed our business to reevaluate process and streamline existing ones, while serving as a single location to house our financial, banking, and CRM data.

改善してほしい点:

Our implementation process was messy, but we got on the right track early and have worked with our ACS optimize team to make the product the best it can be.

検討した類似製品: Acumatica Cloud ERP

NetSuiteに決めた理由: We did not have the requisite visibility into our project accounting, and the reporting was not optimal for our needs.

NetSuiteに切りかえた理由: The Oracle brand and its associated size and status. We also liked our demo more than the competition.

Alec
アメリカのDirector, Product and Marketing
ガラス、セラミック、コンクリート, 11~50人規模の会社
使用期間: 1年以上
投稿経路

NetSuite: Easy to Love, Tough to Set Up

4.0 3 か月前

製品を使ってみた感想: The onboarding was awful. Once we go up and running, the program worked very well, and enabled us to 3x our business during the pandemic. We were upgrading from Quickbooks, and it's no stretch to say that NetSuite was a critical component of our success.

良いポイント:

Once acclimated to the NetSuite ecosphere, navigating most of the essential functions became fairly intuitive. There is a consistency across the system which makes it easy to learn new functions and reporting.

改善してほしい点:

The onboarding process was brutal. I don't know if this was an unfortunate circumstance or if this is S.O.P. for Netsuite, but we rarely had the same contact for more than a month or two. It was incredibly difficult to get answers, and we eventually had to involve consultants to complete our setup.

Yael
イスラエルのCorporate Controller
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Corporate Controller

5.0 6 か月前

製品を使ってみた感想: I love working with NS, I think it's very user friendly, reporting is super flex and the ability to see consolidated reports at all times is incredible. The only things I think require improvement are the fixed assets repots and the billing schedules.

良いポイント:

1. The option to see the reports on a consolidated level 2. Reporting and the option to customize report is amazing 3. Search line 4. The ability to edit transitions 5. Advanced IC JEs

改善してほしい点:

1. Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non annual billing schedules etc. 2. No as of date vanilla report to track Inventory in transit and accrued expense related to inventory received where an invoice was not received. 3. Fixed assets module reporting- for example if an asset was sold the accumulated depreciation would show on the same column as the depreciation for the period.

認証済みレビュアー
認証済みLinkedInユーザー
石油、エネルギー, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Netsuite Review from IGPES ERP Admin

5.0 7 か月前

製品を使ってみた感想: My overall experience with NetSuite so far has been quite interesting as I feel the need to know more about the application. There are functions on the platform that make a lot of the operational workload easier especially when it comes to reports. The application is dynamic and overall great to use for business operations.

良いポイント:

1. NetSuite offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management. 2. Suitable for businesses of all sizes, from small startups to large enterprises. 3. It is cloud-based. 4. It is customizable and Flexible 5. Provides real-time visibility into business performance with robust reporting and analytics tools. 6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses. 7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

改善してほしい点:

1. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses. 2. Requires a learning curve and may necessitate ongoing training and support. 3. Implementation can be time-consuming and complex, requiring careful planning and resources. 4. Occasional slowdowns or downtime may impact business operations

Shahar
イスラエルのBusiness Application Manager
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Review on NS from an admin perspective

4.0 6 か月前

製品を使ってみた感想: Overall experience from 4 + years using NS compared to other experience of ERP systems is positive

良いポイント:

Customable reporting, easy configurable custom fields and modifying forms for different records

改善してほしい点:

From an admin perspective, customizing WF is not user friendly and is limited. Which forces us in some cases to use suite scripts to overcome issues. Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this requires using a certified 3rd part vendor which is both time consuming and costly.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

NetSuite overall review

4.0 5 か月前

製品を使ってみた感想: Beet working with NetSuite for around 6 years, I enjoy the ability to adapt it to the business that the company needs

良いポイント:

The ability to customise the system and it’s scalability

改善してほしい点:

Certain functions are not available, even though they seem to be basic(like downloading the list of historic exchange rates)

David
アメリカのIT Support
機械工業, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Net-suite Review

5.0 9 か月前

製品を使ってみた感想: Overall, our experience with NetSuite has been highly positive. The platform has significantly improved our inventory and order management processes, providing us with real-time visibility into our operations and helping us streamline our workflows for greater efficiency and accuracy. While there was a learning curve during the implementation process, the benefits we have gained from using NetSuite have far outweighed any initial challenges. We are extremely satisfied with the platform and its impact on our business.

良いポイント:

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

改善してほしい点:

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

検討した類似製品: Microsoft SQL Server

NetSuiteに決めた理由: QBDT was unable to keep up with the growing needs of our business. Net-suite offered greater scalability, allowing our business to grow without outgrowing the software.

切り替える前の製品: QuickBooks Enterprise

NetSuiteに切りかえた理由: Because of the following reasons: scalability, advanced features, integrated platform, real-time visibility and its cloud-based solution.

Oracleからの返信

8 か月前

Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
アメリカのDirector of Operations
再生可能エネルギー、環境, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Better than the alternatives, but only slightly

3.0 9 か月前

製品を使ってみた感想: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

良いポイント:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

改善してほしい点:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

検討した類似製品: Salesforce Sales Cloud

NetSuiteに決めた理由: Didn't effectively tie inventory management with accounting.

切り替える前の製品: QuickBooks Online

Oracleからの返信

8 か月前

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Ashish
アメリカのDirector, Financial Systems
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Great ERP!

5.0 4 か月前

製品を使ってみた感想: We are quite happy with our NetSuite Environment.

良いポイント:

Ease of Initial Implementation. Easy to customize for additional functionalities, 100's of Suite Apps available to implement additional functionalities needed. Great support resources available. Ease of use for business users.

改善してほしい点:

More ability to control what business users can do in terms or reporting.

Jolly
デンマークのData Associate
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Fast, simple accounting software. Always one step ahead.

5.0 3 か月前

製品を使ってみた感想: Secure, and simple solution I highly recommend.

良いポイント:

Seamless app integrations for efficient accounting. Quite comprehensive and practical. User-friendly and easy to customize.

改善してほしい点:

I don't like the lack of file organizer. It sometimes looks messy to difficult to navigate.