9Lensesとは

Identify qualified prospects that convert to larger deals in less time using interactive assessments.

9Lensesの詳細

良いポイント:

(準備中)

改善してほしい点:

(準備中)

9Lensesの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
5.0
機能
5.0
価格の妥当性
4.3

おすすめ度

9.7/10

9Lensesの総合評価は5/5星です。 (キャプテラに寄せられた3件のレビューより集計)。

レビューを絞り込む (3件)

総合評価

総合評価

国・地域

国・地域

使用状況

並び順:

9Lensesを使用したことがありますか?

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レビューを絞り込む (3件)

Davin
アメリカのAccount Manager
非営利団体運営, 11-50の従業員数
ツール使用期間: 1年以上
投稿者のソース

A high-powered tool for market research and stakeholder engagement

5.0 5 年前

良いポイント:

9Lenses is a highly flexible tool for stakeholder data collection. Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices. Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

改善してほしい点:

The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.

Marcus
アメリカのEngagement Leader
経営コンサルティング, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Robust service from a great team.

5.0 5 年前

製品を使ってみた感想: Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

良いポイント:

Great customer service from the start. The team is exceptionally helpful in working with us to understand our needs and solve problems. Good training to get us set up and running. The reporting and analytics are very flexible and straightforward.

改善してほしい点:

Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

JC
アメリカのPresident
情報技術、情報サービス, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

The best solution for conducting digital interviews

5.0 5 年前

製品を使ってみた感想: Low cost. Fast implementation. Multiple uses for customer, employee, technical, and business objectives. This tool is really as good as advertised with a low cost of entry and integrated suite of tools.

良いポイント:

9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations. Huge value to our clients who can get immediate insight with minimal investment. Having one tool for digital interviews AND business analysis is a major plus.