キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Slackとは

Slackはコミュニケーションを1か所にまとめます。最新のチームに適したリアルタイムのメッセージングや、アーカイブ、検索の機能を備えています。

Slackの詳細

良いポイント:

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

改善してほしい点:

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Slackの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.4
機能
4.6
価格の妥当性
4.5

おすすめ度

8.9/10

Slackの総合評価は4.7/5星です。 (キャプテラに寄せられた23,140件のレビューより集計)。

Slackを使用したことがありますか?

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レビューを絞り込む (23,140件)

Lori
Lori
Lori
認証済みLinkedInユーザー
代替医療, 自営業
使用期間: 2年以上
投稿経路

Slack is a great tool for my small business

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
プログラム開発, 自営業
使用期間: 2年以上
投稿経路

とても便利です

5.0 昨年

良いポイント:

元々はMicrosoft Teamsを利用していたのですがSlackに切り替えと言うことで切り替えました。デザインもよく使いやすいです。

改善してほしい点:

Teamsではビデオ会議等をそのまましていたのですがSlcakにしてからZoomと併用するようになりました。 うちでは有料プランを利用していますが有料プランを利用しないと90日より前ののトーク履歴を閲覧することが出来なくなったので注意してください。

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 51~200の従業員数
使用期間: 2年以上
投稿経路

他システムと連携できるチャットツール

5.0 9 か月前

良いポイント:

他システムと連携できるところが良いと思います。

改善してほしい点:

あまり使わない人でもひとりあたりの価格が掛かってしまうので、フルタイムの人ばかりの職場でなければ購入を躊躇うと思います。

Natsuki
日本のfreelance
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 自営業
使用期間: 2年以上
投稿経路

社内チャットツールのデファクトスタンダード

5.0 昨年

良いポイント:

他のチャットツールはアカウントが使いまわしの場合が多々あるが、プロジェクト・得意先ごとにアカウントを作成するので切り分けが容易です。 また、Bot・インテグレーションの作成も比較的簡単だと思います。

改善してほしい点:

通話機能が競合他社に比べて多少弱いです。ただ、あまり本筋の機能でもないと思いますので問題ないでしょう。

匿名レビュアー
情報技術、情報サービス, 11~50の従業員数
使用期間: 1年以上
投稿経路

コミュニケーションの円滑化に最適

5.0 10 か月前

良いポイント:

メッセージアプリとして最高品質だと思う。共有ファイルもアクセス期限なし、Slackコネクトの活用によって、社内でも社外でも思うようにコミュニケーションが取れる。Mondayや他サービスとの連携も簡単。

改善してほしい点:

特にないが、連携できるサービスがもっと増えればさらに使いやすくなるかと思う。

幸輝
日本の学生
市民団体、社会団体, 2~10の従業員数
使用期間: 6~12か月
投稿経路

少し前までは、最高のビジネスチャットツールだった

4.0 11 か月前

良いポイント:

気軽に連絡することができます。また、リアクションで使用するアイコンを独自で作ることができたり、スレッドで返信したりできるので便利です。スレッド機能を使うことで、メッセージが上の方に流れていってしまうことが少なくなり、過去のやり取りを見返すのが便利です。

改善してほしい点:

無料版だと3ヶ月でメッセージが消えてしまいます。過去のやり取りが消えてしまうのが、かなり難点です。公開チャットはテキストデータとして書き出せますが、プライベートチャットは書き出すことができずに消えてしまいます。

認証済みレビュアー
認証済みLinkedInユーザー
建築、設計, 51~200の従業員数
使用期間: 無料トライアル
投稿経路

以前に検討した類似製品:

現時点での高機能チャットツールの決定版

4.0 昨年

良いポイント:

連携数の多さだと思います。基本はチャットツールなので、他の製品と比べて大きく違いはないのですが、なによりその連携数の多さで、チャット上で他の処理が行えることが最大のメリットだと思います。

改善してほしい点:

高機能なため、日本のようなITリテラシーの高くない国の場合、高機能さが逆にハードルになっている部分がある。ここはSlackの短所というには少し違うのかもしれないが、メールがメインになっている場合、導入にはそれなりのハードルの高さを感じる。

日本の経営者
コンピュータ、ネットワーク・セキュリティ, 2~10の従業員数
使用期間: 6~12か月
投稿経路

高機能だが使い勝手が少し悪い

5.0 昨年

製品を使ってみた感想: 高機能ではあるが、使い勝手が悪く、エンジニア中心の組織には向いていそうだがそうでない組織には適していない

良いポイント:

チャンネルを細かく設定ができるので社内での話題毎に書き込みを分けられるので良い

改善してほしい点:

料金が高くなりやすい点と特にスマホからの使い勝手が悪い

和人
日本の会社員
情報技術、情報サービス, 2~10の従業員数
使用期間: 6~12か月
投稿経路

ユーザー管理

3.0 昨年

良いポイント:

あらゆる人と情報共有、ファイル共有が可能な事。

改善してほしい点:

ワークスペースのユーザー管理においてユーザーが削除できない(削除済みで表示される)

Nelson
Nelson
ポルトガルのGrowth Marketing Specialist
認証済みLinkedInユーザー
金融サービス, 51~200の従業員数
使用期間: 2年以上
投稿経路

The best chat for work

5.0 2 か月前 新着

良いポイント:

Slack is the best communication tool there. I work remotely so having a tool that can effectively allow us to communicate is very important and Slack has done a perfect job there. Besides communications, we can also have integrations with Hubspot, Airtable, PandaDoc, etc so we can receive important notifications when something important happens.

改善してほしい点:

Nothing to point out. Sometimes there are some bugs where I record a video or audio message and the audio is not there, it's missing. Which is a bit annoying since I have to do it again, but it only happens once in a while.

Lina
アメリカのPrincipal Software Engineer
情報技術、情報サービス, 2~10の従業員数
使用期間: 2年以上
投稿経路

Great collaboration platform

5.0 先月 新着

製品を使ってみた感想: Slack seems to been the best collaboration currently available

良いポイント:

Simple to install, setup, and use for an organization of any size. They continue to enhance and improve. The search capability is very slick and the option to save a message for quick find later is great. Easy to organize channels and direct messages into groups. Has a lot of add ons which help integrate with other tools within a work environment. Great documentation and community support. Ease of management is a highly desired feature, which slack provides. Collaboration options like audio/video calls, file sharing, screen sharing, ability to select which screen/desktop to share, and group calls are amazing features which work really well

改善してほしい点:

Nothing that stands out other than occasional bugs which get addressed soon. Some apps send notifications even after they are muted.

Chaya
Chaya
スリランカのTrainee Software Engineer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200の従業員数
使用期間: 2年以上
投稿経路

Slack – Managing projects optimally

3.0 5 年前

製品を使ってみた感想: Slack is a tool which can be used as a project management tool for managing projects and also it can be used for internal communication inside a project group or a company. Each project group can have its own channels inside the company workspace. Communication through private and public channels has made Slack more popular among the users.

良いポイント:

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

改善してほしい点:

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.

Sylvia
ケニアのWeb Designer/ Web Developer
情報技術、情報サービス, 2~10の従業員数
使用期間: 6~12か月
投稿経路

Great Platform for Internal Communication

5.0 3 か月前

製品を使ってみた感想: Slack is a convenient workplace communication tool. It allows us to create different team channels where we share the details of a specific project. Slack sends real-time notifications to ensure no one misses important information. We usually use it for business communications and use other apps for personal chats and it meets our expectations.

良いポイント:

Slack is a versatile platform that allow convenient communication using text, audio, or video. It has an simple design which makes it easy for anyone to get started easily. Slack sends notifications quickly, ensuring you don't miss important files or communication. It is better for official communication than the regular apps we use on phones daily.

改善してほしい点:

I dislike too many emails notifying me what happened on Slack. The notifications may come in handy when you missed a lot but they could also bother you because they are rather too many. The mobile app seems too congested compared to the desktop access version.

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 201~500の従業員数
使用期間: 2年以上
投稿経路

以前に検討した類似製品:

I LOVE Threads and Apps. Slackbot is my new best friend

5.0 4 週間前 新着

製品を使ってみた感想: Overall, absolutely love it. I have always been a preacher of adopting Slack at workplace

良いポイント:

I love the threads - they way collaborative messaging is arranged. Easy to manage and track in the future. I also love apps and slack bot to automate some stuff and communications

改善してほしい点:

I feel it is a bit pricey for smaller size teams.

Breno
ブラジルのMarketing Content Creator
土木工学, 11~50の従業員数
使用期間: 1年以上
投稿経路

Great tool to communicate with all our remote workers

5.0 2 か月前

製品を使ってみた感想: Highly recommend for organization and keeping people invoived in what goes on in the company.

良いポイント:

In our company all the internal communication goes through Slack. It makes it easy and organized how we separate all channels and responsabilities.

改善してほしい点:

It can get super busy for some employees while others complain that it does not have tracking functionalities. Hard to please everyone!

Christian
アメリカのCustomer Service Rep
消費者サービス, 1,001~5,000の従業員数
使用期間: 1年以上
投稿経路

以前に検討した類似製品:

Best Comms app to use

5.0 3 週間前 新着

製品を使ってみた感想: Best use to contact on shore people, other people if we needed help

良いポイント:

Easy to use, easy to navigate and easy to create new window

改善してほしい点:

None so far, it was Easy to use, easy to navigate and easy to create new window

Rachel
エルサルバドルのBooking Lead Specialist
法律サービス, 11~50の従業員数
使用期間: 1~5か月
投稿経路

Excellent Product

5.0 2 か月前 新着

製品を使ってみた感想: An excellent tool to communicate with the rest of the team

良いポイント:

The way we can set the schedule for notifications and status, we can also create several channels to communicate with different team members

改善してほしい点:

It's a little bit out of our budget, but we are making the effort because it worths

karun
インドのSoftware Developer
情報技術、情報サービス, 11~50の従業員数
使用期間: 1年以上
投稿経路

Connecting genius minds

4.0 先月 新着

製品を使ってみた感想: It gives the freedom to access the full workflow LinkedIn to git, jira, and all Southern integrated application with this and this is a good solution to create an environment for the tech guys to connect.

良いポイント:

As a guy from the tech field, I'm using Slack as a part of my daily schedule, so it is very easy to use and offers many features by which we can integrate and implement many supporting softwares it like Jira and Bitbucket. It offers is transparency with our clients and allow us to give a total freedom to see the complete workflow of our tasks. While installing I get trouble so I get help from customer support and they help me in a very good Manner

改善してほしい点:

As per the frequency, I use it in day-to-day life, it is an important thing but it offers 3-month chat access if you are on access free, and pricing of this is quite high.

Erin
Erin
アメリカのLead Nurse Practitioner
認証済みLinkedInユーザー
病院、ヘルスケア, 11~50の従業員数
使用期間: 1年以上
投稿経路

Promotes team work in the remote setting

5.0 2 週間前 新着

良いポイント:

I use Slack daily to communicate with other members of my team at the company. I love that I get notifications on my laptop and my phone so I don't miss them. I love that you can attach pictures and videos. Being able to reply in a separate thread is great for keeping all notes on one topic in the same place. Huddle feature for video meeting is also pretty great!

改善してほしい点:

So far I don't have any concerns or complaints with Slack. It seems to be able to do all of the things that I would want it to.

John
アメリカのBusiness Development Manager
建設, 51~200の従業員数
使用期間: 1年以上
投稿経路

以前に検討した類似製品:

There's Everything Else, Then There's SLACK

5.0 3 年前

製品を使ってみた感想: We were having to find a way of maintaining connectivity as the company went into a fully remote work environment. Prior to COVID 19 we were heavily dependent on in person communication to get tasks completed and communication organized. Post COVID we've actually increase our productivity in task completion and maintained or increased out teams communication and morale through the features of Slack. Without it out company would certainly have had a bigger negative impact from COVID, now we're not just surviving, we're thriving!

良いポイント:

Mobile and desktop notifications, specific channels to tailor communication based on the audience, having a log history to lock back on, easily sharing files, integrations that make workflows easy, increasing productivity and connectivity with remote teams, creating a culture that cares

改善してほしい点:

Nothing overly stands out as something that isn't to like. There's so many customizations and personalized controls that give the users the level of interaction that they want and need. Slack continues to set the bar.

George
アメリカのChief Technology Officer
マーケティング、広告, 11~50の従業員数
使用期間: 2年以上
投稿経路

以前に検討した類似製品:

Slack is not Slacking for your Business

5.0 3 年前

製品を使ってみた感想: We believe Slack deserves a 9/10. There is more interaction on this platform than any other platform I am apart of! Wish they had fixed the group call features better! Maybe an investment in cloud?

良いポイント:

Slack gives users and business the ability to communicate on a platform that doesn't feel to formal like Microsoft teams and it great for the Gen Z/ Mellinial generation of workers. This is importanat because I believe flow of work is also correlated to work habbits. The user experience is flawless for chat and it also create the ability to easily make channels with persmissions like flipping light switch.

改善してほしい点:

I think one of the cringiest problems with slack is the inability of having a lightweight screenshare and the ability to not have dropped calls. There are many scenarios where we had clients or even our own team meetings struggling to have everyone on the call in sync. It has been a pain so we ended up using Zoom for group calls. We wish Slack didn't have this problem in the first place.

Deneb
アメリカのCaptain Accessible
インターネット, 2~10の従業員数
使用期間: 2年以上
投稿経路

Pretty great way to connect with your team

4.0 昨年

製品を使ってみた感想: I really enjoy using Slack to connect with various groups and individuals I need to interact with both inside and outside of my work organization. Adding additional connections outside of my organization is easy and then gives me access to all work-related communications inside the app I already use for work communications. Very convenient!

良いポイント:

It's easy to set up new workspaces, and once they're set up you have an easy way to connect with all the people you work with simply and in either a synchronous or asynchronous way. This is especially helpful when connecting with people from multiple timezones.

改善してほしい点:

Video calls are pretty resource-intensive so it's sometimes hard to do such things as share your screen to demonstrate a problem you're working on. Furthermore, those controls always get in the way of what you're trying to do. It would be nice if they could be minimized into a floating button, or something, that you could move out of the way until you needed them.

認証済みレビュアー
認証済みLinkedInユーザー
バイオテクノロジー, 51~200の従業員数
使用期間: 2年以上
投稿経路

以前に検討した類似製品:

Experience after 3 years of useing Slack

5.0 昨年

製品を使ってみた感想: Slack demonstrates a strong scientific link, particularly when used for internal company communication. Slack is also user-friendly, with an easy-to-use layout and a login interaction with LinkedIn. Furthermore, as compared to other programs, this application is quite light on computers and phones.

良いポイント:

It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

改善してほしい点:

The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

Eduardo
Eduardo
ベネズエラのSoftware Tester
認証済みLinkedInユーザー
Eラーニング, 11~50の従業員数
使用期間: 2年以上
投稿経路

Slack is very useful... Specially if you pay!

4.0 5 年前

製品を使ってみた感想: I think Slack is very good for team communication, though not "the only answer". I say this because, for example, it isn't the most appropriate tool to handle team wide calls. It's worth to pay for it if you need to access your history files and conversations.

良いポイント:

I really like the way Slack enables team communication. I have used Slack in both paid/free versions. I used the free version (limited storage for conversations and files) in a 40 people co-located team. It was very good for short interactions and immediate file sharing. We had a link with Jira, so we were always seeing issues being updated and such. Previously, we had Trello and it work very good too. I currently use the paid version in a remote team and it's our day to day communication means. We have linked GitHub to have a "center monitor" for created issues, pull requests, etc. Also, all of the alerts, regarding website functionality/life are connected in real-time to Slack, so we never miss an alert. It's very useful to have the paid version as it holds the whole conversation and file history. It's very easy to use the search function to find my own files or even things that were discussed in conversations.

改善してほしい点:

After a while (or update, I'm not sure) using the free version, the storage of conversations and/or files didn't lasted much. So, if you had a conversation last week, forget about going back to that. Also, in the free version it feels very much as if your files and conversations are held as hostages. I think there are still some integrations that needed to be improved, for example, when I accidentally accepted to show previews of GitHub issues I couldn't find a way to turn it off (or an easy way, at least.)

Vanessa
Vanessa
アメリカのQuality Assurance
健康、ウェルネス、フィットネス, 10,000+の従業員数
使用期間: 2年以上
投稿経路

Good tool for connecting remote employees

4.0 4 年前

製品を使ってみた感想: Overall, we use this tool as a team all day long and it works well for what we need. On occasion it "glitches," but that is rare.

良いポイント:

Slack is easy to use, it is easy to chat in a group, set up special channels and have private chats. It does have a calling feature, with share-screen ability. I especially like that you can mute or change the sound features of each channel or group, and that you can pause all notifications for a period of time. It's easy to see when team members are on and available to talk, which is important as we have an all remote team. Service is great with a Slack help feature that allows you to ask questions and get immediate help from Slackbot. Polly is a great tool for polling, very easy to use.

改善してほしい点:

Slack can be glitchy at times, rarely, but it is irritating. It will show as if I am not on when I am. Other times I will miss comments because it just didn't notify me. This is not just me, but the entire team will have these issues on occasion. Again, it's rare, and a simple log out and back in are all that's needed to get it working again. The calling feature is great in many ways, but there are times when the quality is not the greatest and we get disconnected. Again, rare; and it might not even be a Slack issue - maybe internet glitches?

Selcuk
アメリカのFull Stack Engineer
コンピュータ・ソフトウェア, 11~50の従業員数
使用期間: 2年以上
投稿経路

Mostly reponses what a company needs but some improvement need in product

5.0 3 年前

製品を使ってみた感想: Overall it is fine. I enjoy the product. I would be happier with the features I mentioned above.

良いポイント:

Useful, have a lot of features, making video calls, file sharing, adding bots etc. Product supported in variety of platforms, which is nice! Macos, Windows, Linux, IOS, Android, and Web.

改善してほしい点:

First of all, the product uses a lot of computer resources, which makes computer really slow. Especially having GIF emoji's in chat, even if the product in the background, uses a lot of CPU resource. Second problem is about the video chatting. I started my job with an old Macbook, which is fine for most of the time. However, if I would want to make a video call/meeting with someone over slack, it is almost impossible to interact with my computer. I do remember myself asking the person that I'm talking, lets switch to Google Meet and continue from there, since I can't show what I need to show on my screen. Third one also related to video chatting, drawing to someone else's screen is really good feature, I like it, but if the person you are drawing in their screen Zoomed in their Slack Messages, lines are not properly drawen in their screen. Slack dev team should calibrate that. About getting calls, it rings all devices that you have logged in at the same time, which is annoying. there should be a feature, "Last/Mainly used device should ring first, if there is no answer, other devices can ring after 10 seconds or something." Because sometimes I even answer my call from my computer, but my personal computer still ringing, and the person who is calling me, also annoyed by that loud ring tone coming from my other computer.