キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Slackとは

Slackはコミュニケーションを1か所にまとめます。最新のチームに適したリアルタイムのメッセージングや、アーカイブ、検索の機能を備えています。

Slackの製品詳細

良いポイント:

The giphy integration is the perfect way to get folks engaged. I love the search function and the auto-response feature the best.

改善してほしい点:

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Slackの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.4
機能
4.6
価格の妥当性
4.5

おすすめ度

8.9/10

Slackの総合評価は4.7/5です。 (キャプテラに寄せられた23,221件のレビューより集計)。

Slackを使用したことがありますか?

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レビューを絞り込む (23,221件)

Lori
Lori
Lori
認証済みLinkedInユーザー
代替医療, 自営業
使用期間: 2年以上
投稿経路

Slack is a great tool for my small business

5.0 4 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
プログラム開発, 自営業
使用期間: 2年以上
投稿経路

とても便利です

5.0 2 年前

良いポイント:

元々はMicrosoft Teamsを利用していたのですがSlackに切り替えと言うことで切り替えました。デザインもよく使いやすいです。

改善してほしい点:

Teamsではビデオ会議等をそのまましていたのですがSlcakにしてからZoomと併用するようになりました。 うちでは有料プランを利用していますが有料プランを利用しないと90日より前ののトーク履歴を閲覧することが出来なくなったので注意してください。

匿名レビュアー
機械工業, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

とても便利なチャットツール

5.0 4 か月前

良いポイント:

とても使い勝手の良いチャットツールです。チャットでのコミュニケーション以外にも、音声通話や資料の共有など、業務内でとても役立っています。

改善してほしい点:

音声通話の品質が少し悪いかもしれませんが、支障が出るレベルではありません。問題ないレベルですが改善されたら良いなと思います。

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 51~200人規模の会社
使用期間: 2年以上
投稿経路

他システムと連携できるチャットツール

5.0 昨年

良いポイント:

他システムと連携できるところが良いと思います。

改善してほしい点:

あまり使わない人でもひとりあたりの価格が掛かってしまうので、フルタイムの人ばかりの職場でなければ購入を躊躇うと思います。

Natsuki
日本のfreelance
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 自営業
使用期間: 2年以上
投稿経路

社内チャットツールのデファクトスタンダード

5.0 2 年前

良いポイント:

他のチャットツールはアカウントが使いまわしの場合が多々あるが、プロジェクト・得意先ごとにアカウントを作成するので切り分けが容易です。 また、Bot・インテグレーションの作成も比較的簡単だと思います。

改善してほしい点:

通話機能が競合他社に比べて多少弱いです。ただ、あまり本筋の機能でもないと思いますので問題ないでしょう。

匿名レビュアー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

コミュニケーションの円滑化に最適

5.0 昨年

良いポイント:

メッセージアプリとして最高品質だと思う。共有ファイルもアクセス期限なし、Slackコネクトの活用によって、社内でも社外でも思うようにコミュニケーションが取れる。Mondayや他サービスとの連携も簡単。

改善してほしい点:

特にないが、連携できるサービスがもっと増えればさらに使いやすくなるかと思う。

幸輝
日本の学生
市民団体、社会団体, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

少し前までは、最高のビジネスチャットツールだった

4.0 昨年

良いポイント:

気軽に連絡することができます。また、リアクションで使用するアイコンを独自で作ることができたり、スレッドで返信したりできるので便利です。スレッド機能を使うことで、メッセージが上の方に流れていってしまうことが少なくなり、過去のやり取りを見返すのが便利です。

改善してほしい点:

無料版だと3ヶ月でメッセージが消えてしまいます。過去のやり取りが消えてしまうのが、かなり難点です。公開チャットはテキストデータとして書き出せますが、プライベートチャットは書き出すことができずに消えてしまいます。

認証済みレビュアー
認証済みLinkedInユーザー
建築、設計, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

現時点での高機能チャットツールの決定版

4.0 2 年前

良いポイント:

連携数の多さだと思います。基本はチャットツールなので、他の製品と比べて大きく違いはないのですが、なによりその連携数の多さで、チャット上で他の処理が行えることが最大のメリットだと思います。

改善してほしい点:

高機能なため、日本のようなITリテラシーの高くない国の場合、高機能さが逆にハードルになっている部分がある。ここはSlackの短所というには少し違うのかもしれないが、メールがメインになっている場合、導入にはそれなりのハードルの高さを感じる。

日本の経営者
コンピュータ、ネットワーク・セキュリティ, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

高機能だが使い勝手が少し悪い

5.0 昨年

製品を使ってみた感想: 高機能ではあるが、使い勝手が悪く、エンジニア中心の組織には向いていそうだがそうでない組織には適していない

良いポイント:

チャンネルを細かく設定ができるので社内での話題毎に書き込みを分けられるので良い

改善してほしい点:

料金が高くなりやすい点と特にスマホからの使い勝手が悪い

和人
日本の会社員
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

ユーザー管理

3.0 2 年前

良いポイント:

あらゆる人と情報共有、ファイル共有が可能な事。

改善してほしい点:

ワークスペースのユーザー管理においてユーザーが削除できない(削除済みで表示される)

Jonathan
Jonathan
メキシコのLead Game Developer
認証済みLinkedInユーザー
Eラーニング, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Great for big projects

5.0 3 週間前 新着

製品を使ってみた感想: Great, worked in a huge team, reaching out to the production and QA team, as well as having direct contact with all my middle managers at the company.

良いポイント:

I used Slack for my time being at a large company with 10,000+ employees. I had never been in a large team before but Slack made the project managment process and team comunication easy.

改善してほしい点:

As a user, none at all, but as a small business owner wanting to use Slack, it is quite expensive.

認証済みレビュアー
認証済みLinkedInユーザー
消費財, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Best digital workplace you need for a small or medium company !

5.0 先月 新着

製品を使ってみた感想: It’s part of our daily routine at work so I don't think we are getting rid of slack anytime soon.

良いポイント:

The instant messaging, the integration with API or other apps ( which in my point of view is very important ), the fact that you can use it as cloud docs management for your office are things that I mostly like.

改善してほしい点:

It can a bit frustrating finding docs, the search is not always responsive, but I can find my way around. The quality of the calls needs some work a little, but it's getting better, that's for sure.

Jon
アメリカのPresident
コンピュータ・ソフトウェア, 自営業
使用期間: 1年以上
投稿経路

Slack is essentially advanced texting for business users

3.0 4 年前

製品を使ってみた感想: I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

良いポイント:

I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone. I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply. I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

改善してほしい点:

The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide. It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread. The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

Yuliya
アメリカのQA
執筆、編集, 自営業
使用期間: 2年以上
投稿経路

Slack is a great tool for team collaboration

5.0 2 か月前 新着

製品を使ってみた感想: I like using Slack for communication on my work projects and as a chat with my friends. Slack is a valuable tool for communication and collaboration in the workplace and everyday life.

良いポイント:

One of the main advantages of Slack is intuitive interface. Also I like a channel based structure which allows teams to create a dedicated space for projects.

改善してほしい点:

When working in a large team with multiple chats I did experience a message overload. It felt like constant stream of notifications and it takes some time to manage them.

FRED
スイスのStudents' President
高等教育, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

SUCCESSFUL LIMITLESS ONLINE MEETING SCHEDULING

5.0 4 週間前 新着

製品を使ってみた感想: Adaptivity on VoIP, VC and web conferencing services,file transfer and content creation.

良いポイント:

Easy-to-use templates supporting custom LMS for drag-drop option. Full HD video and web streaming. Audio VoIP in bridge. Agile and elegant file sharing. Available across all internet devices on both browsers and desktop.

改善してほしい点:

I think of zero negative compliment to air for now.

Joy
エジプトのEnvironmental Planner
経営コンサルティング, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Slack at ASL

5.0 4 週間前 新着

製品を使ってみた感想: Business instant messaging and employee engagement.

良いポイント:

I like how Slack keep updating, the recent update (video conferencing) is what I am really enjoying since I reduce the hassle for integrating with external web conferencing apps.

改善してほしい点:

Ever since I started using Slack, it has never disappointed.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Such a help with collaboration

5.0 2 か月前 新着

良いポイント:

This really does make collaborating on projects simple, easy and straightforward. It can manage documents, teams, project management and all sorts of other integrations

改善してほしい点:

Sometimes I find the huddle function useless, colleagues cannot hear me when I’m talking or I can’t hear them. I’ve raised complaints but it’s never been fixed

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Excellent Messaging App

5.0 2 か月前

製品を使ってみた感想: It's a best massaging app to go for. I recommend it for the new users.

良いポイント:

Slack provide quality massaging experience for the user. The app is embedded with great features.

改善してほしい点:

As far as it was a very good app. Slack is expensive to manage on the monthly basis.

認証済みレビュアー
認証済みLinkedInユーザー
金融サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

One of the Best Communication tools

5.0 2 か月前 新着

良いポイント:

Really love how easy and organized your team can be with your Team

改善してほしい点:

It’s not easy to get up to start but definitely worth it

Rono
Rono
ケニアのWeb Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 自営業
使用期間: 1~5か月
投稿経路

Slack is surely the king of work related updates, there's no better app.

4.0 2 か月前 新着

製品を使ってみた感想: So far Slack has lived up to its name, a proper communication software.

良いポイント:

I love how related work communities are grouped in channels. this ensures fast and organised communication.

改善してほしい点:

I dislike the way the slackbot removes members of a channel automatically.

Erik
アメリカのSystems Administrator
健康、ウェルネス、フィットネス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Great team messaging application

5.0 5 年前

製品を使ってみた感想: Overall experience has been great. All the features work as intended. We have never had people miss notifications, fail to send attachments, not able to logon etc... All issues we have had with MS Teams.

良いポイント:

It is very easy to use. Appealing graphical interface. Many integrations with other apps. Easy to use features. Shortcuts make work quick, as well as the slash commands. Easy to navigate, create channels (public or private) and customize for your team.

改善してほしい点:

The cost is high. Our company has the paid version of slack, which is a great product. However, since we are using O365, teams is included for *free*. It was hard to justify keeping Slack as a paid product when we have another solution available. Keep in mind, teams is a sub par replacement.

Heather
アメリカのContent Manager
イベント企画運営, 11~50人規模の会社
使用期間: 2年以上
投稿経路

It's changed the way we communicate!

5.0 4 年前

製品を使ってみた感想: As I said, it's changed the way we communicate. This is especially important for our company that's not only split between two main offices in different locations but now also has remote employees across four additional states. Slack helps us stay connected to the teammates we rarely see in person, allowing us to build friendships and maintain an awesome company culture. It also helps our entire team stay informed on everything that's happening within the company, from customer service to development.

良いポイント:

Before Slack, our team primarily communicated through email and one-on-one chat services. This caused a lot of miscommunication and wasted time going back and forth between people, passing on information, etc. Using Slack took away all of that. Being able to chat through channels allows us to communicate with groups of people at one time so everyone has access to discussions that might apply to them. We also really value the video chat feature because we have several remote employees that you can talk to face to face with a click of a button. Which is far better than having to go open some separate video chat app just to make a phone call.

改善してほしい点:

Slack can be a little "noisy" for some people, but there are ways around that, so I don't really consider it a bad thing. It's just up to each user to figure out how to make Slack work best for them. We've had some complaints within our team about the new text formatting, most specifically our engineers that preferred doing it on their own and find the new user-friendly format to actually be a hindrance. They'd really like for that to be a feature that each user to choose to enable or not.

Nikki
アメリカのIT Help Coorindator
高等教育, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great communcation software

5.0 4 年前

製品を使ってみた感想: Like I had said I really love Slack. It has made it easier to communtate with my team, share information and it actually brought us together!

良いポイント:

I have used Slack for years now and was so excited when we started using it at my current workplace. We had tried to use other software but it never really took off as Slack has. It is super easy to use and has many different client versions. Everyone in the office can decide how they want to use it which is a hugeeeee plus! We use the free version which really is great for us. There is a limit to how many message Slack stores but this hasn't been a huge issue. You are able to create different channels which has been a great way to share important information that we have to reference and keep it organized. Slack has also brought our team together and gave us a new modern way to communicate. Also what I love is that you can really customize notifications,

改善してほしい点:

I don't like how with my particular phone notifations can be delayed. It has caused a few issues where I have gotten messages 30 to 40 minutes later despite having good either wifi or ceular service. Otherwise no real issues with Slack!

Tigran
アルメニアのDeveloper
情報技術、情報サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Slack review for company use

5.0 4 年前

製品を使ってみた感想: Overall It's a very useful app for little teams and big companies, you can manage your team/s with this app, beside chatting and conversation, it seems like you can visualise your work here with many addons. For example I have integrated github, jira, pivotal and these types of apps and can see notifications coming from this task managment tools in channel, like everything one place, event can call inside channel with hangouts app.

良いポイント:

I like team workspace like design of app, especially the channels for teams, private channels, taggings by team, threads, and bots inside it which are very useful for variety of reasons, helping to increase users productivity and contributing for team to work fast. Another thing seems to me very useful is integrating google calendar with slack which show to my teammates when I am busy or in a meeting or when I am free near my name on app.

改善してほしい点:

Sometimes it has problems with mobile app push notifications, e.x many times I tried to reply message from push notifications but seems it not sends message showing could not send without notifying me. Another thing I noticed in recent times It has problems with video streaming, I mean when someone uploads video It sometimes streams very slowly .

Leon
ブラジルのCEO, Project Manager, Senior Graphic Designer
デザイン, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Slack solves most issues, but not all

4.0 4 年前

製品を使ってみた感想: Slack felt very familiar for me since I already used Discord for social and gaming needs. I liked the ability to customise my interface with literally any colour I chose and the apps and addons I could add (namely, ClickUp) were extremely helpful. However, the pricing model proved a bit too aggressive for my company. I have a small design company in Brasil (which means North American dollars are about five times as expensive for me from the get go), and our biggest selling point is the fact that we keep very close contact with our clients, bringing them into most design discussions. In that light, my intention was to seamlessly transition all my clients from their WhatsApp groups to their own Slack channel. The issue was that *even paying*, the amount of "free guests" I could invite was very limited. I was not able to add all clients, and that ultimately meant I couldn't fully transition to Slack. A small issue I also had was inviting via e-mail instead of (again, like in Discord or even WhatsApp itself) just generating a link my clients would click and be dropped into the channel created a small learning curve. Unfortunately, we ended up having to migrate to Discord itself in order to get out of WhatsApp.

良いポイント:

It essentially makes e-mailing obsolete and has several neat utilities that help streamline the thought, decision, discussion and feedback processes.

改善してほしい点:

I had less control than I expected (and needed) in regards to overall look and feel, as well as the users' level of interaction in an attempt to soften the learning curve and address some of the app-switching angst. On top of that, the imposing pricing limitations effectively made it impossible for my company to fully transition to Slack.

Lisa
アメリカのAgile Coach
コンピュータ・ソフトウェア, 自営業
使用期間: 2年以上
投稿経路

Best Collaboration Tool Available!

5.0 4 年前

製品を使ってみた感想: Slack has been wonderful to use both professionally and personally. I have managed multiple cross functional projects utilizing this tool to gather the most recent information needed for status reports, metrics, check-ins etc. Personally I use it to collaborate with my Agile Coach friends across the globe to share tools, tips and tricks we use while supporting our teams at work. We also use it monthly during our zoom meetups to chat amongst ourselves and share info during the call etc. I highly recoomend this collaborative tool.

良いポイント:

I LOVE that you can create your own channels to keep conversations and shared documents organized and easily accessible for different groups you are collaborating with. I also LOVE that these channels don't expire and can be accessed by anyone across the globe that you are collaborating with. This has changed the way collaboration can happen virtually in real time!

改善してほしい点:

The # hashtags can cause me issues when I am searching for things but I am starting to get better at using them.