Avantioのレビュー

An honest assessment by an apartment company with 200 holiday and business apartments

製品を使ってみた感想： About a year ago we looked around for a new VRMS/Chanel Manager all in one system. Avantio was shortlisted because, compared to its American competitors, it did not charge for every extra service - at least that was what was promised.
We then held several Skype conferences with our former supplier, the competition and also avantio.
Since we know after 10 years of experience in the industry how important it is that a chanel manager keeps his promises and doesn't take time out, we flew to valencia to avantio. The first impression was very impressive for my operational manager as well as for me as a young company boss. A young team led by an older fox and supervised by a family that owns avantio. We knew immediately that this could become our partner. Especially the fact that there are no hungry investors behind the company made us confident. We had already had the experience with the hungry investors with the former provider, the new version only became available to us if we had quintupled the commission payment, and even then we would not have received all the features. back to avantio - after our visit to valencia, we stayed cautious and first of all we connected four test apartments to the new system and stayed with our provider with the remaining 180 apartments. We let the testapartments run via the avantio chanel manager on some platforms like booking.com, airbnb etc. No we have been live for 6 months. We are really happy with the product!
Dominic Hess
Hitrental

良いポイント:

- Great API connection to all bigger portals with no downtime - Much better homepage design than our former provider - family owned company - provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings - Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click - harmony for automated email communication is great and reduces your workload - great support (always, Alexia is the best) - the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

改善してほしい点:

- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like. - Statistics which are important for me as a manager could be improved. - the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market) - the pricing tool is not as good as it could be better

Avantio changed my life

製品を使ってみた感想： Excellent

良いポイント:

The approach of Avantion people was great and personal. Having everything under one platform and working perfectly really changed my life and business.

改善してほしい点:

Guest communication and reporting can be improved

It needs urgently technological improvement

良いポイント:

Integration with other apps its a strong asset, but needs to improve two ways integration.

改善してほしい点:

Technology is not reliable. Now and then there's a mayor feature that stops working, which makes our company lose money and provide a poor guest experience.

Probably the best holiday villa management platform out there.

製品を使ってみた感想： I used my previous booking platform for almost 10 years and encountered numerous issues as the system was constantly revised and the results were very much hit and miss. The most frustrating experiences were encountered when raising a support ticket and receiving an answer pointing to an obvious solution which I had already tried to no satisfactory conclusion. Eventually the system came to a halt when I realised it was creating more issues than solving them such as taking about an hour to check an owner statement prior to making payment. I was reluctant to change as the time frame involved would have meant loss of time and revenue but the final straw came when I was asked to pay to the software provider an additonal 1% in fees for all bookings generated via the OTA's which I thought was unacceptible.
I investigated several platforms and shortlisted several and then had a one to one presentation. I was attracted to Avantio as the presentation was great and I received deffinitive answers to my querries. Now here is a word to the wise, if you are considering Avantio (and I suggest that you do) then go for the full package to include the website as you can control the contents via the Avantio console very easily and to maximum effect. The help ticket system is excellent and you receive a reply and if necessary an update very quickly, as is the training which is one to one and the presenters are willing to listen.

良いポイント:

Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

改善してほしい点:

Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

Avantio is the perfect VRMS for property managers

製品を使ってみた感想： No risk to make over bookings and great save time saving !

良いポイント:

The software VRMS by AVANTIO is very easy to use. The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems. What we like very much is the fact that Avantio offers modular services. Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers. Avantio fits every type of users and this is for sure their strength. From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

Avantio does 98% of Everything we were looking for - and does it well!

製品を使ってみた感想： This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.

良いポイント:

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!

改善してほしい点:

Currently no Phone App - for admin or for Guests. The software is not 100% configurable to every business, but I imagine thats impossible! Does not handle prebooking communications within the software Accounting module does not sync to Quickbooks

Key-resource for boosting results. Property managing made simple.

製品を使ってみた感想： On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us. The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4. Another critical issue that we detected in our research and confirmed in the years using Avantio is the clear Road Map that they have, constantly improving the product, both technically and with new features, always being available to listen to the customers needs. It is a very easy to use software, for whom ever in our company, both at the office or on-the-go. Any doubts can quite easily be clarified by the support team, either by email or by chat. It is a good investment.

良いポイント:

Easy of use. Channel manager integration. Calendar management.

改善してほしい点:

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Excellent

製品を使ってみた感想： We are really exited about the seriousness Avantio puts in their products and how they constantly develops new features. They are very aware of the legal challenges that the rental industry is passed on these days, but Avantio adapts this regionally, which we highly appreciate. Their team and customer service are great and we are really grateful of how time saving the system is.

良いポイント:

It's a complex tool that covers several daily tasks. The company adds new features as our industry evolves. Couldn't live without it today.

改善してほしい点:

As it is a complex software it takes some time to get an overview and to know all of its functions. But that's really not a "cons" and should be something you should expect.

The best

良いポイント:

The best vacation rental rental management tool, with the best great team.

改善してほしい点:

Since it is a very large product, it takes a lot of time to add new features.

Great software to manage your hotel's booking

製品を使ってみた感想： We manage over 200 touristic apartments, Avantio is the brain, the main system we rely on to booking, clean them, manage them, and have our own database wherever we go and whatever we want. The real-time sync with all the websites we work with is one of the most useful features.

良いポイント:

Pretty easy software to use and manage all the bookings received from different websites. Quite intuitive and very complete also for all the departments (Cleaning, administrations, booking, and complaints)

改善してほしい点:

Nowadays most of our devices are portables, so we do need to be able to log in and check the app out as many times as we need it. But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.

Solid VRMS and Channel Management Solution

製品を使ってみた感想： Solid

良いポイント:

The software allowed us grow from 5 units in 1 city to multiple cities and country service provider. Reasonably priced and simple enough to use. Recent add ons to the software also and upgrades planned , I would recommend it if you're in the business for sure.

改善してほしい点:

That I am not using all its features. I am hoping to improve on this and with my team

It´s the best and complete software for property management .

製品を使ってみた感想： my working life

良いポイント:

Gives help with payments, owners, cleaners, reservations, channel manager, and the Head Manager will give support and formation, one of the rep was in the web project and she's very helpful, now she's the Assistance Head, and the department will be better (I Hope)

改善してほしい点:

No app available but works good with IOS and Android, The assistance sometimes delays in the resolution of problems.There is nobody to answer on Saturdays and Sundays and tourism does not have time.

A perfect software for professional rental business

製品を使ってみた感想： I improved my rental performance.

良いポイント:

This software has an excellent interface and very easy to use it. You can have a connection with the major rental companies like Booking.com, Airbnb, Traumferienwohnung, Homeaway and other. No other rental software has these varieties of connection for holiday apartment. Another important thing to remember is that Avantio doesn't ask any commission for direct reservation. So they don't gain any money on our successful.

改善してほしい点:

I think Avantio is a super software. I can't find any disadvantages. A plus of Avantio is the continuous updating.

Our business is expanding exponecially thanks to AVANTIO!

製品を使ってみた感想： In all, it has made us visible and competitive, through our website and all other portals

良いポイント:

Can be concret on this point! But no doubt the help and suport we get of the AVATION staff!

改善してほしい点:

Nothing we experinced until now. And if something in a future doesn't readly satistye us, we'll contact to feed back!

Does what it should do!

製品を使ってみた感想： Very good. Friendly company and family vibe to them.

良いポイント:

Excellent channel manager and support staff are very helpful. Good initial training and support.

改善してほしい点:

I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term Market and long term expanded as thats not really useful.

We are very happy with this software. It helps a lot business organization and bookings increase

良いポイント:

We like very much all the functionalities that this software proposes. Especially the channel manager which allows us to promote our properties on many different platforms. It is so much easier for us to deal with one platform instead of multiples. Also we like the fact that Avantio seems to keep investing to offer new functionalities to his clients.

Automation

製品を使ってみた感想： Too early to say really. Covid-19 has prevented me testing the system in live situations, so far. However, I have used the time to test with simulations & I have confidence in the software for the future.

良いポイント:

It seemed to offer all the features I was looking for to automate our processes. I liked the idea of 1 company resposible for providing my 3 key requirements: Property management, Channel manager & Website. Other users I spoke to said the after sales support was good. This was an important feature. In fact, the main reason we did not choose an alternative supplier.

改善してほしい点:

Integration was not difficult. Largely because it was the first proprietary property management system & channel manager we have used. The new website was totally new, no integtration. The software is complex & takes some time to get used to. Continuous development, which is essential, can make some elements appear fragmented. I am still getting to know the full funcionality, but so far I am pleased. Value for money remains to be seen. It is too soon. The policy of charging for certain modules or upgrades, with an activation charge & then a monthly charge, was not used in the sales pitch!

Amazing software

良いポイント:

Works really great in all of their assets: CM, PMS and booking system

改善してほしい点:

Nothing to say about the program itself. Very solid overall

One of the best PMS for vacational rentals

製品を使ってみた感想： Good

良いポイント:

Super easy to use and plenty of options for customizarion. Nice interface.

改善してほしい点:

Expensive, especially with all the modules active.

Domus Rental

良いポイント:

Easy and friendly to use. I like how i can manage everything

改善してほしい点:

Nothing - all is very perfect. I just enjoyed it .

Avantio, our daily diary

製品を使ってみた感想： We have been forward for many years and we love daily learning and new developments. obviously there are things to do and improve and we trust that they will come out soon

良いポイント:

very complete the ease of daily work. Our favourite is: reservations documents

改善してほしい点:

Easy for use . We are happy on general .

All in One tool

良いポイント:

How you can integrate everything in just One programem.

改善してほしい点:

It os not as user friendly as other PMs.

User friendly and powerful

良いポイント:

Easy to use and great distribution to partners

改善してほしい点:

No possible to edit my webpage and content

PMS, Channel Manager and Website, 3 in 1.

良いポイント:

It is very easy to use. Customer Support Outstanding. It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website. They do not charge any commission per booking.

改善してほしい点:

No app available. It takes too long if you want to change some content on your website because you cannot manage it directly.

Fabolous software

製品を使ってみた感想： We are a very small company and overall, this software give us more time to receive our guest's and save time whith bureaucracy. Whith Avantio software our back office was much improved and now we can know about our performance just opening the software in a minute.
Avantio software it's an employe that work for us 24/24 whithout any complain. What we can ask more?

良いポイント:

Very user friendly. Whith Avantio software everything is automatic giving us much more time to do what we know better, receive guest's.

改善してほしい点:

i like everything, but most of all, i have to say that Avantio team are great, giving me all the help that i need when i need.