キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

BookSteamとは

企業のオンラインのスケジュール設定が簡単になりました。

BookSteamの製品詳細

良いポイント:

Easy to use, easy to explain to co workers as well as clients.

改善してほしい点:

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.

BookSteamの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.8
機能
4.5
価格の妥当性
4.6

おすすめ度

9.2/10

BookSteamの総合評価は4.7/5です。 (キャプテラに寄せられた103件のレビューより集計)。

BookSteamを使用したことがありますか?

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レビューを絞り込む (103件)

Anastasia
Anastasia
アメリカのPresident
認証済みLinkedInユーザー
, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5.0 7 年前

製品を使ってみた感想: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

良いポイント:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

改善してほしい点:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Dave
カナダのAdmin
美術、工芸, 11~50人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

検討した類似製品:

Perfect booker for our business

5.0 5 か月前

製品を使ってみた感想: As an archery classes business, we have found Booksteam to be an incredibly useful tool for managing our appointment scheduling.

良いポイント:

The software is user-friendly and has streamlined our booking process, making it easy for our clients to schedule and manage their archery class sessions. The platform allows us to customize our availability, set up recurring appointments, and send automatic reminders, which has helped reduce no-shows. Additionally, the ability to accept online payments through Booksteam has greatly improved our operational efficiency. Overall, we highly recommend Booksteam for any business in need of reliable appointment scheduling software.

改善してほしい点:

There is really nothing that we dislike about Booksteam so far, it's been great!

Jason
カナダのTeacher
消費者サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Course registration app

5.0 2 か月前 新着

良いポイント:

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

改善してほしい点:

I know its not possible to have everything but I wish they made an api available for integration with other services.

Cang
アメリカのCEO
スポーツ, 自営業
使用期間: 6~12か月
投稿経路

Missing features, some broken

3.0 5 年前

製品を使ってみた感想: App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email. Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

良いポイント:

Inexpensive, responsive customer service

改善してほしい点:

Not good for clients who are children or families with children

Roger
カナダのDoctor
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

This booking app rocks!

5.0 先月 新着

良いポイント:

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

改善してほしい点:

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Jake
カナダのSales and support
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Cpr class booking app

5.0 5 か月前

良いポイント:

We've been using Booksteam for our class scheduling needs, and we've been really impressed with its functionality. The user interface is clean and intuitive, making it easy for both me and my staff to book and manage our CPR class sessions. One feature that I particularly appreciate is the ability to set up recurring classes, which saves me a lot of time for regularly scheduled sessions.

改善してほしい点:

We would love to have an iOS app, but it's ok as Booksteam automatically loads to the mobile version in Safari

BookSteamからの返信

5 か月前

Thank you for your feedback Jake!

Diana
カナダのRMT massus
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Awsome booking tool

5.0 5 か月前

製品を使ってみた感想: Features like automated reminders, synchronization with personal calendars, and the ability to manage multiple therapists’ schedules keep the business running smoothly.

良いポイント:

Overall, BookSteam has enabled us to focus more on providing top-notch massages rather than managing the logistics of bookings and cancellations. It has become indispensable to our operations.

改善してほしい点:

The reporting functions could be more robust, but this is a minor issue compared to the overall efficiency we’ve gained.

BookSteamからの返信

5 か月前

Thank you for your feedback Diana!

Imran
Imran
バングラデシュのTeam coordinator
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Time-Saving Solution: Unlocking Efficiency with BookSteam

4.0 12 か月前

製品を使ってみた感想: Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience

良いポイント:

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.

改善してほしい点:

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.

Karen
カナダのTechnician
消費者サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

Smooth scheduling

4.0 2 か月前 新着

良いポイント:

BookSteam has made our operations smoother and more professional. Highly recommended for any lash business!

改善してほしい点:

I would really like if I could setup a second reminder but that's not a deal breaker.

Polina
カナダのAdmin
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

I recommend booksteam

5.0 2 か月前 新着

良いポイント:

BookSteam has helped streamline our operations and improve customer satisfaction in our salon. Highly recommended for any salon looking to modernize their appointment system!

改善してほしい点:

Can't think of anything negative about this software at the moment. Will reassess in the future.

Debra
カナダのOwner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Solid scheduling software with easy to use features.

5.0 2 年前

製品を使ってみた感想: This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others.

良いポイント:

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

改善してほしい点:

Really didn't find any flaws in the system. We have used several others.

Zoe
アメリカのBusiness Owner
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

Good product, excellent customer service/responsiveness

5.0 5 年前

製品を使ってみた感想: Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

良いポイント:

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

改善してほしい点:

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!

Heather
アメリカのCEO
ホスピタリティ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Best Booking Software Ever!

5.0 5 年前

製品を使ってみた感想: This software saves so much time on so many things. I used to have to contact workers to see who would be available for a job. Then I would have to enter all of the client info into Quickbooks, import the Quickbooks info into my scheduling software. No MORE! On Booksteam staff can modify and set their own hours. Clients book them and the staff receives all the info they need for the job. My business can pretty much run itself now. I love this software. I have not found one like it yet.

良いポイント:

Pros Staff schedule themselves I can have multiple staff and locations Each staff and location can have different services and prices assigned to them Create an online store Promo codes Gift certificates

改善してほしい点:

There is nothing that I do not like about Booksteam. Booksteam is the best.

Tanya
カナダのResearch Assistant
研究, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Excellent Value

4.0 5 年前

製品を使ってみた感想: I use the program daily and overall it’s worked very well without any problems.

良いポイント:

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

改善してほしい点:

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Aida
フィリピンのProduct Manager
, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Can save your time

5.0 6 年前

製品を使ってみた感想: Great software! Hope to continue to use this software, well done

良いポイント:

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

改善してほしい点:

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Don
アメリカのOwner
人材派遣、人材紹介, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great Experience

5.0 7 年前

製品を使ってみた感想: We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

良いポイント:

Ease of use once you are working with it

改善してほしい点:

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Marissa
アメリカのConcierge
航空会社/航空産業, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Easy for holding records

5.0 4 年前

製品を使ってみた感想: Overall it was easy

良いポイント:

I liked that it easily formated information

改善してほしい点:

It didn't hit a lot of boxes on what we needed

Mackenzie
カナダのBusiness Owner
健康、ウェルネス、フィットネス, 自営業
使用期間: 6~12か月
投稿経路

Amazing software

5.0 4 年前

良いポイント:

This software is affordable and very useful!

改善してほしい点:

It does not have an app yet :( when they develop an app for it, it will become the BEST!

Lara
カナダのAdmin
消費者サービス, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Convenient and Streamlined software

5.0 6 か月前

良いポイント:

One of the standout features of this software is its flexibility. It allows me to customize my availability based on my grooming staff's schedules, ensuring a seamless flow of appointments throughout the day.

改善してほしい点:

I believe it would be beneficial for booksteam to implement a payment gateway specifically designed for South African businesses. This would enable seamless online transactions and make the scheduling process even more convenient for both businesses and clients in South Africa.

Josh
オーストラリアのDirector of Marketing
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Booksteam is fantastic

4.5 8 年前

良いポイント:

Really easy to use, flexible and the support team are attentive and take feedback constructively to improve their product.

改善してほしい点:

Didn't like that you couldn't customize the colour scheme - but this has been recently added as a feature.

Mary
カナダのCustomer Service Specialist
消費者サービス, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Easy to Use and Teach

4.0 4 年前

製品を使ってみた感想: So far my overall experience has been great. We had a time Zone glitch and they were able to fix it in a timely manner and informed us of once it was fixed.

良いポイント:

Easy to use, easy to explain to co workers as well as clients

改善してほしい点:

I have No cons for about the product at this time

Victoria
英国のManager
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Simple...

5.0 5 年前

良いポイント:

This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need.

改善してほしい点:

Its just a simple software - no wow factor - you get what you pay for. Set up took a while.

Christine
アメリカ
使用期間: 不明
投稿経路

Perfect for one person startups

4.0 7 年前

製品を使ってみた感想: As an Esthetician, I have found Booksteam to offer an extremely well priced book system. It's relatively easy to figure out although it might take a few tries to figure out the inner workings. It doesn't have everything that I was hoping for but it's absolutely adequate for business owners on a budget. Clients have sometimes complained about having to insert their credit card details everytime they book but, you can reassure them that their info is never saved and actually provides protection. I use Booksteam alongside Weebly.

Monica
アメリカ
使用期間: 不明
投稿経路

Great Simple Software - Easy to Use, Not Very Versatile

4.0 9 年前

製品を使ってみた感想: Pros:
Easy to use
Offers lots of great features
Works with PayPal
Links with your personal calendar
Support responds quickly
Cons:
No promo codes for discounts
Calendar entries could be more customizable in the way they display information
Doesn't allow clients option to prepay or to pay onsite - must be set up one way or the other

BookSteamからの返信

9 年前

Hi Monica, thank you for your review and suggestions. Recently, we've added "Pay later" option where clients can now prepay or book and pay later. Hope that helps :)

認証済みレビュアー
認証済みLinkedInユーザー
化粧品
使用期間: 不明
投稿経路
ソース:GetApp

booksteam solved my big scheduling issue

5.0 10 年前

製品を使ってみた感想: It was tough running small business and answering phone calls all the time, I could not concentrate on my work. After getting setup with BookSteam, my phone almost stopped ringing, I'm less irritated, more focused on work. Thanks.

良いポイント:

clients get email notifications and appointment reminders so they don't forget, calendar looks great, can add my other worker as a stuff member

改善してほしい点:

none so far, hopefully it'll continue like that