キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Paycorとは

人事および給与プロセスを合理化し、単一の直感的なプラットフォームを使用して従業員データにすばやくアクセスできます。3か月分の給与計算を無料で利用できます*。

Paycorの製品詳細

良いポイント:

Tool is easy to use and has a nice iframe that can be placed directly on a website with little to no coding experience.

改善してほしい点:

Sales promised the World. Timecard approvals are meaningless because it does not prevent the timecard from being changed afterward.

Paycorの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.2
機能
4.2
価格の妥当性
4.2

おすすめ度

8.1/ 10

Paycorの総合評価は4.4/5です。 (キャプテラに寄せられた2,921件のレビューより集計)。

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レビューを絞り込む (2,921件)

Whitney
Whitney
HR Specialist
認証済みLinkedInユーザー
病院、ヘルスケア, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

Would have been a Great Product!

4.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Mary
Mary
アメリカのHR Director
認証済みLinkedInユーザー
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Paycor works hard for your company

5.0 8 か月前

製品を使ってみた感想: I, personally think it’s great in my daily use of it but there are some frustrations with some of its functionality

良いポイント:

You can tell Paycor takes your business seriously and works very hard to give what you need toy get your job done efficiently

改善してほしい点:

The reporting platform is confusing and not easy to use at all. It’s disappointing. Also we have A LOT of issues with our employees using the app. They are constantly frustrated with it which makes our job so much harder.

Paycorからの返信

8 か月前

Thank you for your review! We appreciate your feedback and are glad to hear that you feel Paycor takes your business seriously and works hard to meet your needs. We apologize for any confusion or difficulties you've experienced with the reporting platform. We understand the frustration that can arise when employees have issues with the app, and we're constantly working to improve its functionality and user experience. We appreciate your patience and feedback as we strive to make your job easier. Thank you for choosing Paycor as your HRIS and payroll solution.

Jeanne
Jeanne
アメリカのPayroll and Benefits
認証済みLinkedInユーザー
高等教育, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Ease of Use

4.0 7 か月前

製品を使ってみた感想: Implementation was very rough and we are still fixing things almost 2 years later. The program itself is great.

良いポイント:

Ease of use for Payroll. Able to figure out payroll without verymuch effort.

改善してほしい点:

Not having a dedicated representative for our account.

Paycorからの返信

7 か月前

Thank you for your review. We appreciate your feedback on the ease of use for payroll and apologize for any inconvenience caused by not having a dedicated representative. We are continuously working to improve our implementation process and provide the best experience for our customers.

Kelsie
アメリカのHR Generalist
メンタルヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Paycor Review

3.0 2 か月前 新着

良いポイント:

Recruiting and onboarding is a great tool

改善してほしい点:

Position & pay changes; forms & docs scheduling

Paycorからの返信

2 か月前

Thank you for your review!

Heather
アメリカのDirector, HR and Administration
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Paycor - no accountabillity

2.0 2 か月前

製品を使ってみた感想: Horrible - lack of ownership. Refusal to research data issues. Outright lies about functionality of product vs actual usage.

良いポイント:

We truly liked our salesperson, but even they have left Paycor now.

改善してほしい点:

No audit trail, no dedicated support, refusal to allow access to all support teams when we had questions, lack of connectivity in their own products

Paycorからの返信

2 か月前

We appreciate your feedback. We'll share your comments with our team. We understand that choosing the right HRIS system is a significant decision. We're committed to continuously improving our platform and services to better meet the needs of our clients.

Tiffany
アメリカのHR Supervisor
卸売, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Paycor makes payroll easy!

5.0 3 か月前

製品を使ってみた感想: Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy while continuing other work!

良いポイント:

The designated setup team makes implementation so easy. Each department is included and thorough. The reports being able to be customizable is a great help.

改善してほしい点:

During payroll weeks the time cards are slow to load we always have to do refreshes or shut the browser down and reopen

Paycorからの返信

3 か月前

We appreciate your feedback. We're glad to hear you find the implementation process and reporting capabilities helpful. We'll share your comments with our team.

S
アメリカのSr Director
マーケティング、広告, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Paycor could be better

3.0 3 か月前

製品を使ってみた感想: This system was handed down to my team as a result of an acquisition, and it has not been super smooth.

良いポイント:

The welcome page for Paycor is fine. It provides some quick updates up front, but the benefits stop there.

改善してほしい点:

Other than the front dashboard, I don't find Paycor to be very user-friendly. It's a cumbersome system that is not intuitive and requires more clicking around to find what you need than I think should be necessary.

Paycorからの返信

2 か月前

We appreciate your feedback. We understand that transitioning to a new system can be challenging, and we apologize for any inconvenience you may have experienced. We're committed to providing a positive user experience and will share your comments with our team.

Jenna
アメリカのOffice Manager
環境サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Paycor is user friendly

3.0 3 か月前

製品を使ってみた感想: It was generally positive though I have had better experiences with other payroll companies.

良いポイント:

It was easy to add new employees and input their hours

改善してほしい点:

I did not like that we had to pay to get payroll information shortly after our service ended.

Paycorからの返信

2 か月前

We appreciate your feedback. We understand your concerns regarding data access after service termination. Please note that data retention and access policies are in place to ensure data security and compliance. For extended data access, please contact our support team to discuss potential options. We're glad to hear that you found Paycor user-friendly for adding new employees and inputting hours.

Jennifer
アメリカのHuman Resources Manager
非営利団体運営, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Quick and easy to use.

4.0 3 か月前

製品を使ってみた感想: Paycor staff were great and able to assist as needed and are quick to respond when there are issues.

良いポイント:

Simplicity of use for employees and managers

改善してほしい点:

Inability to run reports that have all information needed.

Paycorからの返信

3 か月前

Thank you for your feedback! We are thrilled to hear you love how simple Paycor is to use! We will be sure to share your feedback with our leadership team

Carla
アメリカのOffice Manager
法律サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Dissatisfied

2.0 2 か月前 新着

製品を使ってみた感想: Very dissatisfied, prompting a change to another provider

良いポイント:

I did not have a good experience with Paycor.

改善してほしい点:

No customer service help. Never spoke to anyone that had English as their first language, which caused several problems in just clear communications and understanding/guidance.

Paycorからの返信

2 か月前

We appreciate your feedback. We'll share your comments with our team. We strive to provide excellent customer support and are committed to a positive overall user experience. For any immediate assistance, please reach out to our support team.

Chris
アメリカのDirector HR
不動産, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Hassle Free

4.0 2 か月前 新着

製品を使ってみた感想: It's been relatively hassle free and integrates easily

良いポイント:

It was what our Benefits Broker suggested so that's why we use it. As a result, we didn't have to go through the vetting process ourselves.

改善してほしい点:

There was one missed payroll that I had to report shortly after getting started with them They fixed the situation and there have been no further problems since then

Paycorからの返信

先月

We appreciate your positive feedback! It's great to hear that Paycor has been relatively hassle-free for your organization.

Amanda
アメリカのDirector of Human Resources
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Paycor Customer review

5.0 12 か月前

製品を使ってみた感想: Overall, it's a most positive experience. I think they need to develop their benefits implementation, open enrollment support and EDI feeds. I will say once everything is up and running the platform operations

良いポイント:

The payroll platform is so seamless and easy to use. This is the best function of the platform. I also like the ATS; it's also easy to post, review, store notes/scorecards, and schedule interviews. The hire to onboarding process is perfect.

改善してほしい点:

The customer service and benefits implimentation and enrollment is not the best or smoothest I've used. Once set up, it runs fine.

Jessica
アメリカのHR Manager
倉庫, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Paycor System

5.0 10 か月前

製品を使ってみた感想: Overall experience with Paycor and all offered platforms is wonderful!

良いポイント:

All the platforms offered in one place.

改善してほしい点:

The complexity to roll out all platforms after implementation.

Paycorからの返信

9 か月前

Thank you for your feedback. We are pleased to hear that you find the variety of platforms offered by Paycor in one place beneficial. We understand the complexity of rolling out all platforms after implementation and appreciate your positive overall experience with Paycor and the offered platforms. We value your partnership.

Kaja
アメリカのOrganizational Development Business Partner
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Mostly good with room for improvement

4.0 12 か月前

製品を使ってみた感想: Mostly good with room for improvement: They clearly have been busy on building out new products and features which is great. The support could use work as could integrating these new products so they are more seamless with their base product.

良いポイント:

They are constantly coming up with new features. We came from a system that wasn't as powerful - payroll was clunkier, no performance management, etc. Paycor from the start had many more features and they continue to build more.

改善してほしい点:

These new features sometimes have huge bugs that haven't been worked out and when the function is implemented, there isn't always a lot of support during implementation. Some of the newer features aren't fully integrated so you have to manually adjust things like reporting lines. When you do reach out for support, it is very inconsistent in the answers you get and the knowledge of the product.

Paycorからの返信

11 か月前

Thank you for your review! We appreciate your feedback and are glad to hear that you find Paycor's constant development of new features beneficial. We apologize for any bugs you may have encountered with these new features and any lack of support during implementation. We understand the importance of seamless integration and consistent support, and we will work to improve in these areas. We appreciate your input and are committed to enhancing the user experience. Thank you for choosing Paycor as your HR solution, and we look forward to continuing to improve and meet your needs.

Lisa
アメリカのPractice Manager
獣医, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Glad we switched

5.0 5 か月前

製品を使ってみた感想: Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user friendly and good customer service.

良いポイント:

Very user friendly. Robust system while not feeling overwhelming.

改善してほしい点:

The updates. The updates have made things harder to find.

Paycorからの返信

5 か月前

Thank you for your positive review! We're glad you switched to Paycor and find our system user-friendly and robust. We appreciate your feedback on the updates and will continue to improve based on user input.

Marty
アメリカのHR
建設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Used Paycor for 8 years

5.0 9 か月前

製品を使ってみた感想: A good, consistent product was important

良いポイント:

the product always works and if the site goes down for maintenance they let you know.

改善してほしい点:

need to learn how they want the data entered then it is seamless

Paycorからの返信

9 か月前

Thank you for your loyalty as a Paycor user for 8 years. We appreciate your positive feedback on the reliability of our product and our proactive communication during site maintenance. We understand that learning how to enter data according to our requirements may take some time, but we strive to make the process seamless once mastered. Consistency is a key value for us, and we are glad it played a critical role in your decision to choose Paycor over other providers. We are committed to providing ease of use and excellent support to all our customers.

David
アメリカのHR Manager
非営利団体運営, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Best so far

5.0 昨年

良いポイント:

Paycor has been wonderful since our implementation. The transition process from our previous provider was made super simple by their implementation team, who were able to screen share and walk us through pulling everything they needed in under an hour and a half (compared to a two WEEK process when we switched providers before that). They've remained in touch and been there anytime we had difficulties, which have been few. Their service after the sale has been phenomenal. I appreciate that they continue to offer support and reach out periodically to check in on us, and we have a dedicated customer success manager who we partner with occasionally to discuss our needs and new features.

改善してほしい点:

Their customer service hotline has been spotty recently (last few months) but overall is still helpful and reassuring.

Paycorからの返信

昨年

Thank you for your positive review. We are glad to hear that your transition to Paycor was smooth and that our implementation team provided excellent support. We apologize for any recent issues with our customer service hotline, but we appreciate your understanding and reassurance. We strive to provide ongoing support and value to our customers, and we are grateful for your partnership.

Caroline
アメリカのSales Manager
小売, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Paycor Unique Payroll System

5.0 5 か月前

製品を使ってみた感想: Paycor is my daily choice to use for payroll of employees.

良いポイント:

Paycor is easy to use and it has a system that is easy to use. With the system paying employees is easy and this saves time.

改善してほしい点:

I have nothing that I have seen to be a miss with this platform.

Paycorからの返信

4 か月前

Thank you for your review and feedback regarding Paycor's payroll system. We appreciate your positive comments about the ease of use and efficiency of our system. We are glad to hear that it has been your daily choice for payroll. Thank you for choosing Paycor as your payroll solution.

Yvonne
アメリカのHR Generalist
運輸、トラック、鉄道, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Good product, no direction

4.0 9 か月前

製品を使ってみた感想: I have had to learn everything on my own and I would have preferred to have an established and developed relationship with a dedicated Paycor account rep who understands our industry and business. There is a lot of room for improvement. I like the product but the implementation was horrible and a lack of responsibility and urgency from the PayCor Implementation Team, with the exception of [sensitive content hidden], who was fantastic.

良いポイント:

I like the new product development and constant evolution of the products

改善してほしい点:

I do not like the level of support we receive for the amount of money we pay every month. The follow up is lacking and it seems to a random hit or miss when reaching someone in customer care.

Paycorからの返信

9 か月前

Thank you for your review! We appreciate your positive feedback regarding our new product development and constant evolution. We apologize for any issues you've experienced with our customer support and implementation process. We understand the importance of having a dedicated account representative who understands your industry and business, and we apologize for any lack of responsibility and urgency you've encountered. We will take your feedback into consideration to improve our support and implementation processes.

Barbara
アメリカのHR Manager
機械・産業工学, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Customer service is awful.

4.0 7 か月前

製品を使ってみた感想: I did not choose this system, and I would never recommend it. When I make an error it is ridiculously hard to get help. When Paycor makes an error it is ridiculously hard to get help.

良いポイント:

Easy to use, and does have some good features.

改善してほしい点:

Most features don't work or don't work properly if you do not use their time and attendance module. Features are added and then taken away frequently. No ability to make notes in most parts of the employee database. Salespeople promise things that are not true and then they disappear. Customer service is a joke. Anyone who actually knows anything is so protected from the public that it is impossible to get any real answers. They just keep referring you to their online answers which cover only the basics - not the things you actually need help with.

Paycorからの返信

7 か月前

We apologize for any negative experience you may have had with our customer service. We strive to provide excellent support and are continuously working to improve our services. We appreciate your feedback and will take it into consideration to enhance our features and address any issues you may have encountered. If you have any specific concerns or questions, please reach out to our support team, and we will be happy to assist you.

Jessica
アメリカのPayroll Specialist
倉庫, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Happy Paycor Customer

5.0 2 か月前

製品を使ってみた感想: We have been using Paycor for about 3 years. It was a rocky start with our PTO plans not calculating correctly but have fixed those issues. I have taken the time to get Paycor Certified and that has helped me know my way around reporting and timekeeping, which was tricky to figure out at the start. Through the years, I truly believe Paycor is dedicated to improving because I see it every day.

良いポイント:

It's easy to use! Paycor offers a ton of options to have the system work exactly how you need it to. The trainings are also fabulous!!

改善してほしい点:

They do like to change things around, which can be frustrating, but they have a ton of guides to make you aware of what's changing.

Paycorからの返信

2 か月前

We appreciate your positive feedback! We're glad to hear that you've found Paycor easy to use and that the training resources have been helpful. We're also pleased to know that you've found Paycor's platform to be continuously improving. We'll share your comments with our team.

認証済みレビュアー
認証済みLinkedInユーザー
病院、ヘルスケア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great product

4.0 6 か月前

製品を使ってみた感想: Would definitely recommend in the future to others who meet the needs for this service

良いポイント:

With ease I can maintain employees and payrol

改善してほしい点:

I wish scheduling was included into pay or to be a one stop shop for all our needs.

Paycorからの返信

5 か月前

Thank you for your positive review of Paycor! We're glad to hear that you find our product great and that it makes it easy for you to maintain employees and payroll. We appreciate your feedback regarding scheduling and understand the desire for a one-stop shop for all your needs. We will take this into consideration as we continue to improve our platform. Thank you for recommending Paycor and we look forward to serving you and others in the future!

Kara
アメリカのHR Director
機械工業, 201~500人規模の会社
使用期間: 2年以上
投稿経路

15 year user

3.0 4 か月前

製品を使ってみた感想: Customer service is not good. Some issues with EDI feeds to some benefit plans.

良いポイント:

Ease of use. System is set up so that it's easy to find things even if you aren't familiar with it.

改善してほしい点:

Customer service is lacking. It takes forever to get a response.

Paycorからの返信

3 か月前

We appreciate you taking the time to share your feedback. Your insights are valuable to us.

Tim
アメリカのHR Director
市民団体、社会団体, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Paycor is robust

4.0 7 か月前

良いポイント:

I like the features in and around the settings management. I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through the organization - ie hire date, rate changes, manager changes, status changes, etc

改善してほしい点:

its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. Also the onboarding feature is rough

Paycorからの返信

7 か月前

Thank you for your feedback. We appreciate your positive comment on the robust features of Paycor, particularly in settings management and historical data. We apologize for any challenges you have experienced with the ever-changing offerings and features, as well as the onboarding process. We value your input and are committed to continuously improving our services.

認証済みレビュアー
認証済みLinkedInユーザー
倉庫, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Paycor Ease of Administration

4.0 8 か月前

製品を使ってみた感想: Overall the platform is good. Would like better response times from assigned contacts.

良いポイント:

Very intuitive and user friendly for employees.

改善してほしい点:

I wish the reporting was more robust or better training.

Paycorからの返信

8 か月前

Thank you for your review! We're glad to hear that you find Paycor intuitive and user-friendly for employees. We appreciate your feedback regarding reporting and training, and we're continuously working to improve in those areas. We understand the importance of timely responses from assigned contacts and will strive to provide better response times. Thank you for choosing Paycor as your HR solution.

Cameron
アメリカのTeam Leader of Materials Management
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Easy of Use

5.0 8 か月前

良いポイント:

Their ease of use has made it very easy for our company to navigate and have teammates use the platform.

改善してほしい点:

It is hard to approve employees time off requests.

Paycorからの返信

8 か月前

Thank you for your review! We're glad to hear that you find Paycor easy to use and that it has made navigation and platform usage seamless for your company. We apologize for any difficulties you've experienced with approving employees' time off requests. We appreciate your feedback and will take it into consideration as we continue to improve our system. If you have any further questions or need assistance, please don't hesitate to reach out.