It has good customer service and it is quick and easy.
The inability to search for similar candidates through resume match.
Easy hiring tool for all employees to use.
製品を使ってみた感想： Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.
Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.
The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.
Amazing tool to simplify recruitment onboarding
製品を使ってみた感想： Companies that wish to automate their hiring process but don't want to build their own software will find this solution useful. Due to a lack of available workflows and connectors, this is not a good fit for major corporations.
Greenhouse was utilized for screening applications, taking interview notes, and ranking potential hires. So that we wouldn't repeat ourselves or leave anything out, Greenhouse's fundamental principles were distributed to us in advance and we were tasked with asking about those specific topics during the interviews. The hiring manager then looked over our evaluations that we had submitted.
Build in a way for interviewees to take notes while using the site, rather than having to do it later. Applying AI to evaluate and rate how well a candidate's resume and cover letter address specific job requirements.
Be prepared to be frustrated
製品を使ってみた感想： This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.
Being able to schedule emails is probably the only useful thing I've gained from using this system.
It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.
Hi there, Thanks for taking the time to review Greenhouse. I'm sorry to hear your experience thus far has not met your expectations. I want to share that we do offer on-demand learning resources and live training where you can connect with peers and access helpful support. https://support.greenhouse.io/hc/en-us/sections/9405519602587-Customer-education- We respect your anonymity, but welcome you to reach out directly so that we can resolve your support issues at [email protected] In regards to your product feedback, we design Greenhouse to be collaborative (ex: multiple reviewers at various job stages, candidate score cards, etc). In regards to the views in the system, we do this to be ADA compliant as part of our recent reskin. Best, the Greenhouse team
The most robust ATS out there
製品を使ってみた感想： I'm a big fan of Greenhouse - it does it all. It's a recruiter's best friend!
Greenhouse absolutely delivers when it comes to improving and measuring your recruitment process. You can build so much into Greenhouse, particularly as scale your recruitment function.
Given the volume of what you can do with Greenhouse, it can be complicated and as a result, be underused. It will benefit you to have a super user who's mindful of making sure you're leveraging Greenhouse fully.Greenhouse is also expensive and has inconsistent pricing. It's a big investment.
Happy Greenhouse User
製品を使ってみた感想： Overall pleased with Greenhouse and think it's a solid ATS.
I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.
I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.
Had amazing experience with Greenhouse as HR
製品を使ってみた感想： I really enjoyed my experience with Greenhouse. The platform is incredibly user-friendly and intuitive, with everything you need to manage your hiring processes all in one place. The job board integrations allowed me to easily post and manage job postings on multiple job sites, and the ATS allowed me to quickly and easily store and manage the candidate data from applications, track progress through my hiring process, and evaluate resumes. The reporting tools they offer are also very helpful in tracking the performance of my recruiting efforts. Overall, I have found Greenhouse to be an invaluable tool for my recruiting team.
The most impactful features of Greenhouse are the Recruiting Dashboard, Candidate Pipeline, Performance Manager and Referral Tracking. These features help to simplify the recruiting and onboarding process, while providing detailed tracking and reporting. Yes, Greenhouse is relatively easy to use and provides comprehensive tutorials, videos, and other resources to help get up and running quickly. Integrating Greenhouse with existing business processes is also easy. The platform offers an API which can be used to easily transfer data between Greenhouse and other systems, as well as being compatible with existing HR tools like Applicant Tracking Systems, HRIS systems and payroll systems.
I found that the customer support team could be lacking at times, due to the high volume of questions from users. I would have appreciated more consistent help and guidance throughout my use of the software.
best software for recruitment in large companies
製品を使ってみた感想： it allowed me to find work for myself in a company, and it also helped those around me to have better interviews
Greenhouse is an impeccable software that allows the employer and the employee to find satisfaction. once you are on the platform greenhouse, you can do interviews, find work in very good companies in the world. it is a platform which is very well structured and which presents to the new, to the learners how to set up an interview in order to get a job.
it's a software not really easy to use, sometimes you need the help of tutorials to achieve it.. the cost is a little higher to get in possession of software... But otherwise very good overall and delighted to use it
The Best ATS System Out there!
製品を使ってみた感想： Overall, my experience with Greenhouse has been great. I would consider it to be the best ATS system I've used.
Love the UI and ease of use - super straight forward to track candidates' progress during the interview process and through offer stage too. Great reporting meaning you can share really good data with hiring managers
CV searching functionality isn't as strong - quite complex to refind candidates that have maybe applied without adding tags.
The ability to look up specific people and the reporting
It can get messy if you are not diligent about standardizing names, fields, etc.
Thoughts on [product/service/platform]
The platform is somewhat user-friendly, and the ability to integrate it with a variety of other platforms is an advantageous feature. The chat function for contacting Greenhouse support is also useful, as they always respond quickly to inquiries.
The email layout can be awkward and may require several edits at times to achieve the desired format.
Good For What It's Supposed To Do
製品を使ってみた感想： Greenhouse is used in our organization to track both internal and external candidates that are moving through the interview and hiring stage for a job. It is also used to generate overall success rate for interviewing and hiring effectively.
I like that it gives you the ability to assign different people to different tasks. I also like that you are able to mass upload resumes and mass reply to multiple candidates on a specific job.
The inability to search for similar candidates through resume match. There are also too many steps to post a single job and navigating through the different settings to post and update a job can be arduous and not user friendly at times.
Very useful for attracting the best talent to the organization.
製品を使ってみた感想： Greenhouse made the interview process easier. Greenhouse also helped us broadcast recruitment advertising across platforms, track and engage with those who expressed interest, and automatically filter CVs to find the top prospects. It also enabled us to store all records and mails, as well as interview procedures and specialist observations.
Greenhouse is incredibly inventive and efficient, with simple access to applicant sites, email correspondence, CV, and interview feedback, all in one location on the cloud. Interviewing candidates is no longer a problem, and it keeps both parties engaged by sending timely emails that ensure no party misses interview time and notifying them if the appointment is rescheduled or canceled. We can use personalized contact for alerts, offer letters, and job descriptions. Greenhouse is simple to use, delivers great reporting, and is reasonably priced. Thanks to Greenhouse's clear user interface and smart functionality, recruiters can easily access all the resources they need to pick the top job candidates. Other fantastic features include sending comments and ratings to superiors through email. My favorite aspect of Greenhouse is its connection to LinkedIn, which allows me to source and address elite people in a formal way.
To get the most out of Greenhouse's characteristics, we need the coordinated efforts and participation of the work team, each according to their specialty, to make the procedures proceed as intended. In certain cases, I lose track of my notes after interviews because I don't submit my draft, thus I lose track of what I said to the candidate. I believe in increased automation.
Pretty Close To A Silver Bullet!
製品を使ってみた感想： We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers.
Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take. Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse! User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here.
Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell. User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality.
Comprehensive Solution, Broad Integration Partners
No glaring holes in the tools a small-to-medium sized organization needs to track, manage, evaluate, and hire candidates. Lots of push-button integration partners to drive downstream workflows, such as Background Screening, and HRIS export.
Heavy configureability means heavy variation between customer setups. This is true in nearly every software solution, not just Greenhouse. It would be great to see Greenhouse take more of a lead in providing good examples of objective candidate evaluations. Scorecards that coach interviewers on how to objectively evaluate certain attributes, etc...there's plenty of research out there on preventing bias in interviews, and how evaluate candidates more objectively. We'd welcome Greenhouse to take away some of the 'configurability' in favor of stronger leadership on evaluating technical and non-technical qualities objectively and without bias during interview. BambooHR, an HR Information System, does a great job of leading their customers by designing functionality that support best practices in performance review, performance management, and goal setting. They simply don't allow their customers to configure their way out of doing good reviews. They explain the research behind employee engagement, good reviews, and stick to their guns. This is good industry leadership, Greenhouse could learn from that. "Choose your own path" isn't always the best.
This is the best recruitment/HR tool!
製品を使ってみた感想： Love it!
I have been working in recruitment for over 2 years with several tools, and since I started using Greenhouse, I find every day a thing why I love it even more. The possibilities are endless with all the integrations, the customer success and content are really easy to follow, and it's such a great system for us and candidates. If I don't know how something works or I think "this would be nice" and I google it, it's always possible/to solve with Greenhouse
Only thing is the job posting. it's take a while before it's posted on the board. When we want to post it on indeed remote, then we loose it on the jobboard & when we copy paste part of a text in the job post from word, then we set up is different - eventhough we use the same colour/type etc, it still is shown differentl
Been using Greenhouse for 2 years - overall positive experience
- The interview kits and scorecards are great. Easy for my team and for interviewers to use. - The UI has continued to get better over the years; clearly the product is continually being improved and new features being built. - The live chat feature is really helpful (I've used it many times), though it's been a little confusing knowing if we had an Account Manager to call with questions; I believe we had one when we first signed, then were told later we no longer had one, now we have one again? - Lots of helpful integrations, with G-Suite, Docusign, Linkedin Recruiter, etc.
- Reporting functionality is rather lacking. I find it not useful and challenging to use. My team uses excel sheets outside of Greenhouse to manually track all our metrics, like time to fill and how many screens it took to get to a hire. - Pricing spikes if your employee count grows, so you may be paying significantly more for the same product in a year or two. - Keeping track of passive or prospective candidates is nearly impossible. Unless someone is an active candidate in an active job, it's likely I'll lose track of them.
Greenhouse made my life easier
製品を使ってみた感想： Our overall experience has been great. No complaints.
I love that there are organized steps and the layout for end users who are interviewing and also applicants, it is so great! Pretty much all the features are great.
The thing we would like to see change would be an option to send reference checks automatically right after the offer letter stage has been completed. It would save us time.
Greenhouse is the best ATS I have used in my career
Greenhouse allows our organization to streamline our hiring process. From applications to interview feedback to offer creation, everything is much simpler since implementing Greenhouse. The best feature, for me, is the interview kits and feedback. It allows us to set up interviewers for success during interviews and make sure we have consistent selection criteria. Also, the scorecards make gathering feedback much easier, I don't have to chase down hiring managers anymore. Throughout the buying and implementation process, everyone at Greenhouse was great to work with. They were transparent with pricing, worked within my expectations and timelines and did a great job helping me through the implementation process. I have now purchased and implemented Greenhouse at my last two organizations.
I think the one area that can be improved/added is more features focused on nurturing previous candidates.
More of this is needed
製品を使ってみた感想： Customer chat is actually pretty good compared to other companies I’ve worked with. I wish GH was more willing to have customer panels where they listen to what the needs of growing companies (from the previous question it is obvious that we have ideas). I regularly get the following answer from chat “that’s not something we can do, but I’ll give your use case to our product team”.
The UI for recruiters and hiring managers is great; very easy to use
There is a lot of functionality that your competitors have that would be greatly helpful. 1. Being able to pull in hierarchies so additional logic can be built into approvals 2. Being able to add a logic table to comp by job code selected. 3. Questions should have the ability to have default answers 4. Tracking full email history for candidates convos 5. Have more logic around when questions in approvals appear questions based on answers from other questions, not just based on the organization details etc...
An Excellent ATS Tool To Make Hiring Process Smoother
製品を使ってみた感想： It has made the hiring process easy as it integrates well with other platforms. It also can incorporate with LinkedIn which saves me time as it brings candidates automatically instead manually. It allows viewing a candidate's pipelines which helps to know the active number of candidates for interview. It helps to gain insight into recruiting data that can be interpreted by the team and can be shared with stakeholders.
It really has impressive features and has made our hiring process smoother. We can post jobs internally so that employees can give referrals and track their referred candidates. We can also review candidates and can schedule interviews. It is easy to use and has an excellent user interface. It required little or no training to use this software. Its customer support is quick and beneficial.
It is undoubtedly the one-stop solution for the hiring process but there are some areas to improve. When an employee refers a candidate, it takes hours to reflect on the dashboard. It has removed the link to view job posts while reviewing applicants. We must leave the applicant's review mode to view the job post. The background verification option should have more details and additional steps.
Greenhouse is Featureful to the Max
製品を使ってみた感想： Greenhouse served me well for a number of years.
It's serviceable in terms of tracking candidates, creating interview processes, and scheduling. I was among the first to use Greenhouse. I introduced it to several companies as well. Every company must have an ATS and Greenhouse was the best available for each company at the time. It scales well as the recruiting team grows and within the organization as that continues to grow. Overall I think it's a good product.
I never felt like the user feedback was incorporated in new feature introductions or upgrades to existing features. That was frustrating when a great degree of feedback was solicited on the phone, in person, and via email. It felt like their designers were designing just to keep busy and somewhat in a vacuum. Why change the colors when you could be making the UI/UX easier to navigate. I found myself creating workarounds for much of it for efficiencies sake regardless of the maturity of the product. I found team members all over the place despite being trained in terms of the way they preferred to use it. This is not good for a team and being a lead I was tasked with going through everything, fixing lazy messes but also knowing who was using it as intended.
製品を使ってみた感想： When I first started at my job, a recruiter told me that Greenhouse isn't very intuitive and it's difficult to learn - boy, were they wrong! It was SO easy to learn and navigate. I love the updates they keep rolling out and how they help you learn the changes.
I like that it integrates with my email so any action I take or reminders I need to set can be sent directly to my email. It helps keep me organized. I also love the dashboard and how you can customize it so easily! The new scheduling tool makes everyday cake for me.
I wish the templates could allow for more rich text (highlighting, adding colored text, etc) but it's still helpful to automatically bold, italicize, and underline. I also wish that hotmail accounts didn't typically flag Greenhouse communications as spam
Overall, our experience has been quite positive. We have seen a lot of growth in the product.
Ease of use is a big pro - one of the main deciding factors to choose GH 2 years ago - Being able to keep most of the recruiting process in one tool Follow up reminders Scorecards are a nice value add Excited for the ever increasing reporting capabilities DocuSign and HIRED integrations Stage notifications Notes and mentions feature Offer and email templates Candidate survey Tagging - I'm sure there are others...
- While not a total con - scheduling - trying to find internal room availability is not as intuitive as we would like (not as intuitive as using Google Calendar to find the rooms outside of GH) - other than that massive improvement to scheduling - Rejection notifications if people have gone through a stage in our process - we may be the anomaly as our hiring managers handle most of the recruiting process where us as recruiters facilitate the process and schedule interviews
製品を使ってみた感想： Greenhouse has streamlined our entire hiring process and allowed us to serve as better partners/collaborators with the rest of the organization!
We love Greenhouse! It has saved us so much time because of how efficient it is. It is also a great tool for our hiring managers. They love the capabilities and having access/transparency to candidates and our hiring process. We also really like how easy the scorecards make it to track the right data and keep historical information for pipeline purposes.
The only con I can think of is that you can't send a link to a scorecard after an interview. We sometimes have other members of our team join interviews impromptu and it can be difficult to get their feedback via scorecard.
Fantastic ATS That Is Easy To Use
製品を使ってみた感想： It is helping me to guide recruitment processes. The scorecard is a great feature that helps me gather feedback from the interviewer. It also helps me to handle a huge volume of candidates by being informed via the activity tab.
I like that it can be integrated into lots of platforms like Gsuite, Slack, Gmail, etc. We can schedule interviews directly through its platform whether it is in-person or virtual. It is easy to use with good customization and a hiring process in detail.
it will be great if I can check the candidate's process on the main page. Currently, I need to check every req to see where are candidates in the process or interview. Except that, I didn't find any cons.