--- description: Universeを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Universeとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [チケット販売システム](/directory/30039/ticketing/software) > [Universe](/software/132555/universe) # Universe Canonical: https://www.capterra.jp/software/132555/universe ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/132555/universe?page=2) > Universeは、何千人もの個人がイベントを通じてアイデア、ブランド、またはビジネスを収益化できるようにします。 > > 評価：34人のユーザーによる評価は**4.4/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### Universeの対象ユーザー 若い起業家から定評あるブランドや企業まで、誰もが素晴らしい体験を生み出すことができます。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.4/5** | 34 レビュー | | 使いやすさ | 4.4/5 | レビュー全体に基づく | | カスタマー・サポート | 4.6/5 | レビュー全体に基づく | | 価格の妥当性 | 4.2/5 | レビュー全体に基づく | | 機能 | 3.9/5 | レビュー全体に基づく | | おすすめ率 | 80% | (8/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: Universe - **設立**: 2011 ## ビジネスコンテキスト - **価格プラン**: $19.95 - **価格モデル**: (無料版が利用可能) (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, タイ語, デンマーク語, ドイツ語, ノルウェー語, フランス語, ポルトガル語, ポーランド語, 中国語, 日本語, 繁体中国語, 英語, 韓国語 - **利用可能な国**: アメリカ合衆国, オーストラリア, カナダ ## 機能 - Barcode/Ticket Scanning - Webサイト管理 - キャンペーン分析 - プロモーション管理 - 顧客データ管理 ## 統合 (合計11件) - GoDaddy Website Builder - Google Analytics 360 - Mailchimp - Marketo Engage - PayPal - Squarespace - Stripe - Weebly - Wix - WordPress - Zapier ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 24時間対応（オペレータ） - チャット対応有 ## Category - [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software) ## 関連カテゴリー - [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software) - [キャンペーン管理システム](https://www.capterra.jp/directory/30012/campaign-management/software) - [SNSマーケティングツール](https://www.capterra.jp/directory/30781/social-media-marketing/software) ## 代替製品 1. [Eventbrite](https://www.capterra.jp/software/114949/eventbrite) — 4.6/5 (5756 reviews) 2. [Weeztix](https://www.capterra.jp/software/151595/eventix) — 4.6/5 (942 reviews) ## レビュー ### "Great DIY event ticketing solution with ability and resources to improve." — 4.0/5 > **Stefan** | *2018年6月13日* | イベント企画運営 | おすすめ評価：10.0/10 > > **良いポイント**: The ability to not only sell tickets and check on sales daily but track who they are and where they are coming from. Their integrations are top notch and easy to manage if you don't have much of a tech background. > > **改善点**: The inability to transfer attendees after they've bought tickets. A common customer service issue for us is that a time slot ends up not working out and they would like to switch to an earlier or later session. The only way to do this is to refund the customer completely and have them buy the new tickets. > > The greatest benefit for us is the DIY solution for Ticketmaster venues. Universe's partnership with TM allows us to easily manage all facets of ticketing for our event from inventory to refunds to creative. Their dashboard allows us to track pacing to goals, their integrations allow us to measure marketing efforts, and their team is very responsive and collaborative. ----- ### "Love\! But could use some updates that take our business model into consideration." — 4.0/5 > **Tamara** | *2018年6月12日* | 非営利団体運営 | おすすめ評価：9.0/10 > > **良いポイント**: The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events. > > **改善点**: We use universe to sell tickets to cooking classes over the spring \& summer months. Therefore, we are hosting between 4 to 6 unique events per week. Back end navigation is getting better, but when dealing with a large amount of events, can still be cumbersome and time consuming. Our customers have a hard time going through our list of classes on universe.com(we also upload the calendar to our webpage and create a print calendar of events to help with this): you cannot skip to a certain page in the list of events from the profile page; if you click on a class to learn more and want to go back to the list of events, you are taken back to the first listing and have to scroll through all the pages again (we can have up to 8 pages of events); there is no calendar option for quickly scanning the upcoming events; although we have created passes, we are often asked if it is possible to purchase a gift certificate code or option (that do not expire - like passes have to - to keep within Canadian law). A way to make a mass edit to all events - in the additional order message, or discount codes, for example - would be a huge time saver instead of having to go back and update each event individually one they are live. ----- ### "Not as good as the rest" — 1.0/5 > **James** | *2018年2月1日* | おすすめ評価：0.0/10 > > **良いポイント**: It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only) > > **改善点**: The entire platform looks easy, but once you get stuck in you really realise unintuitive the entire platform is. Today the entire website was down, all our ticket forms across our websites disappeared. Adding attendees manually for offline invoicing sends them "free" receipts .. We could go on all day.. We have used almost all of the top ticketing platforms and this cannot recommend > > If we could migrate all ticket buyers from this platform without disruption we would. So really cannot say there are benefits compared to others. ----- ### "We love this software and would t be able to do what we do as effectively without it." — 5.0/5 > **Amy** | *2018年6月12日* | 市民団体、社会団体 > > **良いポイント**: Ease of use and the ability to collaborate as a team. This software is well thought out and the company seems committed to evolving the software as technology changes. > > **改善点**: The sort features on the dashboard could use some improvements but it still works well. The messaging feature would be better if it sent a message to the admin email so it doesn't need to be checked and complete customization of content and timing of reminders would be nice. ----- ### "Great ticketing system, easy day-of-event checkin" — 5.0/5 > **Marco** | *2019年6月14日* | 情報技術、情報サービス | おすすめ評価：10.0/10 > > **良いポイント**: It's easy to set up, easy to use, and the ability to embed the ticket-buying capability right onto your own website is great. Also the fact that it supports Stripe as a payment method is a big plus. The BoxOffice mobile app that's used for checkin is easy and slick. Particularly for the volunteer events I manage where I constantly have to onboard new checkin volunteers, it works great; adding new team members is a snap, and the actual checkin process is simple and self-explanatory. > > **改善点**: I wish the in-app reporting capabilities were a little more granular. > > For the last 2 years I have run ticketing a very large food and wine tasting event which raises over $100k to benefit a local public school. Universe saved us a great deal of time and thousands of dollars, in part due to its lower fees than the competition and in part because we were able to use Stripe (which offers lower processing fees for nonprofits). Universe's customer success group was excellent and always answered my questions promptly. ----- ページ：1 / 3\ 次へ: [次ページ](https://www.capterra.jp/software/132555/universe?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/132555/universe) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ