Skeddaのレビュー

Simple interface, intuitive to use, flexible under the hood and great support.

製品を使ってみた感想： We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

良いポイント:

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

改善してほしい点:

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

An Easy-to-Use and Highly Effective Booking Platform!

製品を使ってみた感想： Overall, I have had a great experience with Skedda. Their booking platform is intuitive and easy to use, and I have received great customer service when I have needed it. The only downside is the limited payment options.

良いポイント:

I have found Skedda to be an incredibly useful and easy-to-use booking platform. Their intuitive UI makes it easy to search and book facilities, and the customer service that I have received has been top notch. It's been a great experience working with them.

改善してほしい点:

The only issue I have encountered with Skedda is that the payment options are limited and there is no way to set up recurring payments. This makes it difficult to manage payments for long-term bookings.

No customer service

製品を使ってみた感想： They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

良いポイント:

Great system which can use for fee with some limitation.

改善してほしい点:

They change the system without notification.

Easy and Streamlined Room Booking Solution

製品を使ってみた感想： Skedda is a great solution for anyone looking for an easy and streamlined way to book rooms. The user interface is intuitive and easy to use, making it simple to book rooms in just a few clicks. The biggest downside is the lack of customization options for the booking page, but that can be overlooked for anyone looking for an easy-to-use room booking solution.

良いポイント:

Skedda makes room booking a breeze! The user interface is intuitive and easy to understand, making it simple to book rooms in just a few clicks. I especially appreciate that it's possible to see upcoming bookings and also to manage bookings from a mobile device.

改善してほしい点:

The biggest downside is that there is no option to customize the look and feel of the booking page. This can be a bit limiting if you want to customize your booking page to match the look and feel of your website.

A solid reservation platform with minor quirks

製品を使ってみた感想： We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

良いポイント:

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

改善してほしい点:

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

製品を使ってみた感想： I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

良いポイント:

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

改善してほしい点:

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Skedda, a great way to monetize shared office space conference and meeting rooms

製品を使ってみた感想： Pleased to find a way to easily schedule all meeting and conference rooms in our many locations and able to either provide use for free or assign a charge for the space, based on the co-share client's rental rate and contracts. So much better than paper signs taped to doors or paper calendars, etc.

良いポイント:

Simple to use for anyone and easily see what's available at a glance. You can set up recurring reservations out as far as you wish.

改善してほしい点:

Can't really find anything that doesn't work as we need. It's been easy and cost effective for our organization

Skedda Provides Easy Reservation Options

製品を使ってみた感想： We don't get marketed to every second. They created a really useful way to take care of space reservations, and our students/artists can do it easily without a lot of hassle.

良いポイント:

I love that there ways to set up multiple spaces for reservations, the easy link sharing, the ability for users to communicate directly with the system. And that there is a free account option - I don't think we'd be able to afford paying for a service at this time. And this makes it very easy to manage our space - especially when we don't charge for usage.

改善してほしい点:

So far, I haven't found anything to complain about! It does what it says it will do, and if there are issues, it is easy to get help and support.

Best Customer Support I EVER RECEIVED

良いポイント:

Easy to use. Easy to add users and switch Owners and Admins.

改善してほしい点:

Nothing. Its so easy to use and the customer support was so helpful.

Highly Recommended the Skedda App

製品を使ってみた感想： The employees in our company works on the flexible workspaces hence this app comes as a saviour for us.

良いポイント:

it is quite user friendly and easy to navigate in. The most advantage is that it shows the sitemap along with the seat numbers. Our company has bought the access during the covid times in order for smooth management of social distance.

改善してほしい点:

I have no complaints so far, It is easy and simple.

Skedda bedding in well

製品を使ってみた感想： We now have a fully supported system without any concerns about business continuity. We were given extended time to test out the system due to the timing and were able to We have found the support staff exceptionally helpful and knowledgeable and very quick to respond to our questions with answers or suggestions, usually within the same day. After using Skedda for just a few weeks we made several suggestions that we thought would improve the system further from our point of view, without too much expectation that we would be listened to. We received an encouraging response almost immediately that showed our ideas had been thought about in a lot of detail and some might well be implemented. A refreshing experience to get such instant feedback.

良いポイント:

It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.

改善してほしい点:

Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system. We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.

Does All The Work For You

製品を使ってみた感想： Skedda allows our members (in a pandemic world) to check availability before coming in. It also helps them organize their weeks by planning in advance and knowing they have all the space amenities they need to be productive.

良いポイント:

Skedda is easy to navigate and very intuitive. Being a Coworking space we add users daily. I only need to send them an invitation and they are good to go. I also appreciate being able to search by user, space and/or time frame.

改善してほしい点:

Being a Coworking Space, I wish I could load all my spaces and have an ‘enable switch’. This way I could only be charged for my active spaces but could keep an accurate historical record of attendees. Right now once a desk is occupied (for long term use) I remove it from the calendar so as not to confuse others who are booking. But that also erases the history. So if I search a month back, all my reservations for that desk before the full time person came are gone.

5 Star Customer Service & Practical Set-Up Tools

製品を使ってみた感想： Overall it's the customer service that have stood out! The team, especially [SENSITIVE CONTENT HIDDEN], have been amazingly supportive! Checking in when they knew we were launching the system, on hand to help with any problems / when things needed explaining to me, helping us make the most of what Skedda had to offer in order to meet our needs AND help with that to work with our budget... Brilliant, lovely customer service! AND a useful, practical product!

良いポイント:

The rules that could be changed down to very specific details to really make the system work according to our own (very particular!) needs. The User Tags / Labels come in very useful! As do the way members can sign up, admins can also do bookings for members (or to block out spaces if they are unavailable for any reason)... It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed!

改善してほしい点:

I suppose the way 'spaces' work, but this is something we were still able to work around, with thanks to the great support from the Skedda team. We would like for there to be an option for a member to book 1 space and pay a different price depending on the booking is for 1 person, or up to 4 people... (But this hasn't been an easy thing to set up with any other booking system unless it's a bespoke booking system built especially... but that's far beyond our budget).

Skedda is everything you want plus some!

製品を使ってみた感想： Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

良いポイント:

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

改善してほしい点:

I have yet to find something about the Skedda software that I don't like.

Skedda - the best booking and scheduling system out there!

製品を使ってみた感想： Streamlined booking for our village hall has enabled us to maximise usage. Using the data extracts to generate invoices has saved at least a day's labour per month with increased accuracy and instant financial reporting.

良いポイント:

Instant tailored booking and scheduling are the core strengths of Skedda. Customer details are easily accessible and data extracts are complete enabling reporting, invoicing and many other data reports to be easily tailored.

改善してほしい点:

The only shortfall for me is the inability to store addresses against individual customers. They can be stored on bookings but moving them to the customer record would be perfect!

Local Tennis Club Benefits from New Booking System

製品を使ってみた感想： Apart from a few fixed times for social tennis and coaching the club had previously not required bookings to use the courts. After lockdown from COVID in 2020 the tennis club realised it needed a court booking system for the first time.

良いポイント:

Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running. After a few months we subscribed to the payment processing system via Stripe integration and that has made visitor fee collection so much more efficient.

改善してほしい点:

Can't actually think of anything I find annoying about Skedda

Lawn Bowls booking system

製品を使ってみた感想： I reviewed several alternatives before adopting Skedda
Skedda is a great fit for our sector and would benefit every lawn bowling club

良いポイント:

Ease of use, excellent support, accommodates the fields required in our sector . The ability to customise fields We have many “older” members who are not comfortable with on line systems and terminology With a little coaching, they can all use Skedda with ease.

改善してほしい点:

Not many issues The system allows excellent viewing of the system, detail including colours Many of these attributes would benefit the basic user The cost of an extra room is too expensive

Economically priced, simple to use and well supported.

製品を使ってみた感想： Implementing the system has allowed a large proportion of my teams work to be transferred to a self selection system on line, giving them time to concentrate on higher priorities. The help desk is quick and friendly when needed.

良いポイント:

We wanted a simple to use 'private' booking system for hospital departments to reserve rooms for on call staff. Skedda was quick and easy to set up and the interface intuitive for staff to use without training.

改善してほしい点:

Recent updates have resolved most of the early snagging points.

Very easy and customizable

製品を使ってみた感想： The combination of great customer service and a good product make it an excellent choice.

良いポイント:

User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.

改善してほしい点:

I would like them to add a feature that shows the current time on the calendar. Anything I had trouble with I just asked customer support and they were FAST to respond and always answered my questions.

Smart solution for managing spaces

製品を使ってみた感想： Manual management of rooms is time-wasting and consuming. Skedda has helped us optimize the process of managing our spaces plus the product can be configured and deployed easily. I would definitely recommend this product!

良いポイント:

The product is straightforward, easy to use out of the box. It has the features that you need if you will manage 2-3 rooms only.

改善してほしい点:

The basic features are good enough to manage the day-to-day booking management. I would suggest if you could allow the free users to see who has booked the rooms.

Bare Bones Functionality -- Integrations come with an Added Expense

製品を使ってみた感想： I vetted several solutions to office-sharing/conference room booking. Skedda was not the worst of the bunch. The UI seems dated and not very well developed. I wish the integration came native (not having to go through Zapier).

良いポイント:

Pricing does not differentiate between "rooms" or "desks" -- just total number of assets. Some other competitors have different pricing tiers depending on the type. The web UI is pretty easy to navigate. If you can use Outlook calendar (or something similar), your users should have no issues. There appears to be a mobile app supporting both IOS and Android

改善してほしい点:

Pricing is a little cryptic when you want to see "premium" pricing. The integrations with other apps (such as O365, etc.) comes with an added cost of $19 per month.

Perfect for renting studio soace

製品を使ってみた感想： My overall experience with this program has been nothing but positive, any question we have had has been answered promptly and professionally.

良いポイント:

We are at dance studio in a 6000 square-foot space with four rooms. We rent out these rooms during our off time (no dance classes running). The ease of reserving rooms for my renters has saved us a great deal of administrative hours. Cannot recommend this program enough!

改善してほしい点:

The learning curve was a little bit challenging but that was really on our end

Skedda - your automated receptionist

製品を使ってみた感想： It has been a satisfying experience so far. Our company has been able to save costs and be even more organized with this application.

良いポイント:

With Skedda we are able to do the following: - Automate our room bookings. no need for a personal assistant or receptionist. - Increases visibility. Since this is all online, nobody can make the excuse that they booked the room versus the other person.

改善してほしい点:

The following are what I like the least/needs improvement: - Skedda could integrate with calendars or with mobile technology. For example, I could be texted if I had an upcoming meeting. Peope are not on mobile data all the time. - Improve the times. We could also have 10 minute, 15 minute, etc. length of meetings.

Skedda very easy to use

良いポイント:

Easy integration, good user experience, great support.

改善してほしい点:

Nothing really it was perfect for our needs.

A fantastic piece of software.

良いポイント:

The ease of set up and the ease of use on a daily basis

改善してほしい点:

Nothing is missing. I would like to see better timings for free users. I only have 5 spaces to manage and I'm not going to pay for more just to get the timings more accurate.