---
description: Xolaを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xolaとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [ツアーオペレーターソフト](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system)

# Xola

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> Xolaは、予約およびマーケティングのための使いやすい最新ソフトウェアを構築しています。ツアー・ビジネスとアクティビティ・ビジネスの時間を節約し、ビジネスの成長を支援します。
> 
> 評価：573人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Xolaの対象ユーザー

ツアーやアクティビティを扱う企業向けの予約およびマーケティング・ソフトウェア。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 573 レビュー |
| 使いやすさ | 4.6/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.4/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Xola
- **ロケーション**: San Francisco, アメリカ
- **設立**: 2011

## ビジネスコンテキスト

- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: スペイン語, フランス語, 日本語, 英語
- **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, イタリア, エストニア, オランダ, オーストラリア, オーストリア, カナダ, シンガポール, スイス, スウェーデン, スペイン, デンマーク, ドイツ, ニュージーランド, ノルウェー, フィンランド, フランス, ベルギー さらに3件

## 機能

- Barcode/Ticket Scanning
- CRM
- GDS／OTA統合
- Webサイト管理
- Webサイト統合
- オンライン予約
- オンライン決済
- カスタマー・サポート
- カレンダー管理
- パッケージ作成
- プロモーション管理
- ベンダー管理
- モバイル・アクセス
- リソース管理
- レポートと統計
- 予約メモ
- 予約管理
- 価格設定管理
- 可用性管理
- 団体予約
- 決済処理
- 顧客データ管理

## 統合 (合計16件)

- Constant Contact
- Gmail
- Google Ads
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Slack
- Smartwaiver
- Sojern Traveler Platform
- Stripe
- WordPress
- Xero
- Zapier

... さらに1件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software)

## 関連カテゴリー

- [ツアーオペレーターソフト](https://www.capterra.jp/directory/20033/tour-operator/software)
- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)
- [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software)
- [チケット販売システム](https://www.capterra.jp/directory/30039/ticketing/software)

## 代替製品

1. [Hostaway](https://www.capterra.jp/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Eventbrite](https://www.capterra.jp/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [OpenTable](https://www.capterra.jp/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
4. [Lodgify](https://www.capterra.jp/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [FareHarbor](https://www.capterra.jp/software/135106/fareharbor) — 4.7/5 (1124 reviews)

## レビュー

### "What an Amazing Product\!" — 5.0/5

> **Krystle** | *2024年12月19日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10
> 
> **良いポイント**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use.
> 
> **改善点**: There is nothing to speak on as a con about Xola.
> 
> I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined.

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### "Xola Review from 2+ years user" — 4.0/5

> **Jake** | *2019年12月11日* | ホスピタリティ | おすすめ評価：8.0/10
> 
> **良いポイント**: Out of the three booking software platforms we currently use, Xola is my favorite. &#10;&#10;There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service.
> 
> **改善点**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. &#10;&#10;If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software.
> 
> Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service.

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### "The Invisible Engine Powering Seamless Bookings" — 5.0/5

> **Donald** | *2026年3月24日* | 消費者サービス | おすすめ評価：9.0/10
> 
> **良いポイント**: Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. &#10;Xola is great at Automation - It Feels Like Hiring an Assistant\!&#10;Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things.
> 
> **改善点**: Even a well-oiled machine has a few squeaks:&#10;It has Customization Limits in Certain Areas&#10;While flexible, there are moments where you wish you could tweak just a little more without needing workarounds.
> 
> Xola isn’t flashy. But it is the kind of software that disappears into your workflow.&#10;If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick.

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### "I feel discriminated by representative  of sales team person \[sensitive content hidden\]" — 1.0/5

> **Liliia** | *2024年6月3日* | エンタテインメント | おすすめ評価：0.0/10
> 
> **良いポイント**: Very disappointing, horrible customer service and support.
> 
> **改善点**: Very disappointing, horrible customer service and support.
> 
> The situation was both intriguing and disappointing. We were looking around to buy CRM system for our Family Fun Center. We rich out Xola to schedule the Demo.  \[sensitive content hidden\]  response back to us, telling Xola working a lot with this kind of businesses and we are good match. Right from the outset of our meeting, \[sensitive content hidden\]  declined to provide the demo version, despite previously indicating via email that we were well-suited. His conduct towards me was discourteous, consistently asserting that our business was not yet operational, hence his refusal to provide the demo. I explained that we were only awaiting a single permit, which we expected to receive within a week. We required time to integrate the Xola CRM system into our software to ensure readiness for business operations upon opening our doors to customers. Even after commencing operations, we made another  few requests for the demo but received no response. I feel discriminated against by \[sensitive content hidden\] . It appears that he alone has the authority to decide whether the demo is shown. It is concerning that if \[sensitive content hidden\]  does not favor you, you may not receive the demo at all. I can only imagine the challenges of working with this customer service representative.

-----

### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" — 5.0/5

> **Andrew** | *2022年4月5日* | ホスピタリティ | おすすめ評価：7.0/10
> 
> **良いポイント**: Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better.
> 
> **改善点**: Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking.
> 
> Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them.

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