キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

LeadSquaredとは

より迅速な販売をサポートするよう設計されています。リードおよびタスクに優先順位を付け、アクションを推奨し、それらを実行できるようチームをサポートすることができます。

LeadSquaredの製品詳細

良いポイント:

Software integrates the company work process as per its own requirement. Hassle free CRM software.

改善してほしい点:

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated.

LeadSquaredの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.4
機能
4.2
価格の妥当性
4.2

おすすめ度

8.0/10

LeadSquaredの総合評価は4.3/5です。 (キャプテラに寄せられた158件のレビューより集計)。

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レビューを絞り込む (158件)

Rahul
Rahul
のAdministrative Assistant - Admissions
認証済みLinkedInユーザー
教育管理, 11~50人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

Very Useful Software for Sales Field

5.0 8 年前

製品を使ってみた感想: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

良いポイント:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

改善してほしい点:

Third party integration with LSQ takes time.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
インドのVice President
認証済みLinkedInユーザー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Highly Customizable CRM

4.0 昨年

製品を使ってみた感想: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

良いポイント:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

改善してほしい点:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

認証済みレビュアー
認証済みLinkedInユーザー
高等教育, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

We Go Live in a Week!

5.0 3 週間前 新着

良いポイント:

I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons are placed and what different user levels can and cannot see. Our partnership began in November 2023. We have built a beautiful system to meet our Admissions Teams' needs. The Marvin view is awesome! Our representatives are excited to start using it!

改善してほしい点:

There are only 4 levels of users (Admin, Sales Manager, Marketing, and Rep User). We have a 5-layer structured team, so one additional level would have been ideal. However, we figured out a workaround :)

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Long Implementation and Setup Process, Poor Support

3.0 5 年前

製品を使ってみた感想: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

良いポイント:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

改善してほしい点:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rajesh
インドのVP Finance & Accounts
通信, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

CRM That Made A Difference

5.0 2 年前

製品を使ってみた感想: So far Good, Excellent.

良いポイント:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

改善してほしい点:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Devesh
インドのOperations Head
教育管理, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Great CRM Platform for B2C Businesses

5.0 2 年前

製品を使ってみた感想: Lead Management and accumulation from various sources and channels has made various segments of operations organized

良いポイント:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

改善してほしい点:

Nothing as of now, mostly fulfils our requirements

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Antony
インドのSenior Process Associate
認証済みLinkedInユーザー
教育管理, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Decent CRM Tool for Education management companies

3.0 4 年前

製品を使ってみた感想: For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

良いポイント:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

改善してほしい点:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Bryan
アメリカのOperations manager
教育管理, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Has abilities but very lacking is support and implementation

2.0 6 か月前

製品を使ってみた感想: Very bad experience. Once the sale was completed reliable support was hard to find. I had many issues and upper management didnt respond.

良いポイント:

It was nice to see what emails had been opened and read. The system overall was hard to navigate.

改善してほしい点:

Too many issues and broken promises during the sales process. I was told that their system would work with our SMS provider. Turned out that it didnt. Was told many times that things were in development but never made the date that they were supposed to be finished. The start up period took 3 months yes 3 months for them to get the system up and running. Once it was "ready" we quickly found out that it didn't work. Asking for help was hard to get things corrected. It was a waste of time as we never got it working correct. The system would send out appointment reminders with the wrong time and that happened more than once even after i told them about the problem.

Sagar
インドのManager Learning & Org. Development
マーケティング、広告, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Leadsquared- One CRM to rule them all

5.0 昨年

良いポイント:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

改善してほしい点:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

shivendra
インドのVP Sales & Marketing
金融サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Review - Lakshmishree Investment & Securities Pvt. Ltd.

5.0 2 年前

製品を使ってみた感想: amazing

良いポイント:

multiple customizable reports at different user levels

改善してほしい点:

issue in integration with our backoffice

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Preetha
インドのGM-Operations
教育管理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Good CRM for marketing purpose

5.0 2 年前

製品を使ってみた感想: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

良いポイント:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

改善してほしい点:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Irfanudeen
インドのSenior Academic Counsellor
Eラーニング, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Leads management with the help of LeadSquared

4.0 2 年前

製品を使ってみた感想: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

良いポイント:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

改善してほしい点:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Aditya
インドのBusiness Development Executive
金融サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

An effective lead management software

5.0 2 年前

製品を使ってみた感想: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

良いポイント:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

改善してほしい点:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rohit
インドのDigital marketing Executive
機械・産業工学, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Leadsquared helps us manage leads efficiency.

5.0 2 年前

製品を使ってみた感想: Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

良いポイント:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

改善してほしい点:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

認証済みレビュアー
認証済みLinkedInユーザー
教育管理, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

A solid CRM and marketing system that has a bit too many user bug issues

4.0 5 年前

製品を使ってみた感想: Our sales team of 5+ switched to LeadSquared to manage our client database. Marketing uses for lead nurturing. We often face minor bugs that we need to contact the customer support team about.

良いポイント:

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

改善してほしい点:

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sahaj
インドのAssociate Product Manager
金融サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Overall Nice Experience

5.0 3 年前

良いポイント:

The product is easy to use and our integration with the product was quite easy.

改善してほしい点:

I am still waiting for the feature which provides us the details of the user who has updated any fields from the Lead Fields section.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

LeadSquared: Pros and Cons Complete Review

4.0 昨年

良いポイント:

I liked the simple drag-and-drop interface, the powerful automation features, and the ability to quickly create and deploy custom applications. Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to customize security settings. Overall, it's an excellent tool for quickly developing powerful custom applications.

改善してほしい点:

One of the things I disliked about Zoho Creator was its lack of usability. It took some time for me to grasp the fundamentals and understand how to use its features. Furthermore, some of the more advanced features can be quite expensive to use.

Mahara
インドのTeam Lead
Eラーニング, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Easy to use in android devices

5.0 2 年前

製品を使ってみた感想: Simple and effective software for maintaining all kinds of sales & marketing activates.

良いポイント:

Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers.

改善してほしい点:

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices.

LeadSquaredからの返信

昨年

Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Parth
インドのCo-Founder
教育管理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Title of my reivew

4.0 3 年前

良いポイント:

The ease of integration and documentation

改善してほしい点:

The complexity in UI. It's not easy to exactly to know what is where

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

A Comprehensive Lead Management and Marketing Automation Platform

5.0 昨年

良いポイント:

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

改善してほしい点:

As of yet, I have not identified any downsides or negative aspects of this tool.

Animesh
インドのBusiness Analyst
Eラーニング, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Best CRM

5.0 2 年前

良いポイント:

The ease of use for the users is the most liked thing. Apart from this, tracking of metrics, managing leads are also the liked features of LSQ.

改善してほしい点:

Nothing as such, everything is going fine.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Vishal
インドのinside sales evangelist
教育管理, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

excellent in use

5.0 昨年

製品を使ってみた感想: its good to manage the leads and payment tracking .

良いポイント:

Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead

改善してほしい点:

there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Smart Tracker

5.0 6 年前

製品を使ってみた感想: Binds sales with per sales effectively.

良いポイント:

Its is very efficient when it comes to track your leads. Its has a beautiful enterprise integration framework, and keeps sales and pre sales teams connected efficiently. It gives the managers an excellent overview of the team progress as well as individual progress.

改善してほしい点:

Its very efficient and gives you value for money.I none found so far.

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Suraj
インドのCRM Management Trainee
教育管理, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Time saving

4.0 2 年前

製品を使ってみた感想: nice

良いポイント:

features like managing database in a single place !

改善してほしい点:

emails go in spam most of the time, want to get it resolved asap, as it will be better for sales !

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Priya
インドのSenior Growth Manager
教育管理, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Good Sales Tool

5.0 2 年前

良いポイント:

Managing contacts is easy, accessing the reports is feasible

改善してほしい点:

Too many filters and too many steps to follow a particular contact

LeadSquaredからの返信

昨年

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.