LeadSquaredのレビュー

Very Useful Software for Sales Field

製品を使ってみた感想： I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

良いポイント:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

改善してほしい点:

Third party integration with LSQ takes time.

Highly Customizable CRM

製品を使ってみた感想： Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

良いポイント:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

改善してほしい点:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Long Implementation and Setup Process, Poor Support

製品を使ってみた感想： I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

良いポイント:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

改善してほしい点:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Leadsquared as a CRM tool- Pros and cons

良いポイント:

User Friendly, Customization and flexibility, security and compliance, lead engagement, lead monitoring, customer support, analytics and reporting

改善してほしい点:

cost and it is complex for a small team, features do overlaps here

CRM That Made A Difference

製品を使ってみた感想： So far Good, Excellent.

良いポイント:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

改善してほしい点:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Great CRM Platform for B2C Businesses

製品を使ってみた感想： Lead Management and accumulation from various sources and channels has made various segments of operations organized

良いポイント:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

改善してほしい点:

Nothing as of now, mostly fulfils our requirements

Decent CRM Tool for Education management companies

製品を使ってみた感想： For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

良いポイント:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

改善してほしい点:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

製品を使ってみた感想： Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

良いポイント:

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

改善してほしい点:

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

Leadsquared- One CRM to rule them all

良いポイント:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

改善してほしい点:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

Review - Lakshmishree Investment & Securities Pvt. Ltd.

製品を使ってみた感想： amazing

良いポイント:

multiple customizable reports at different user levels

改善してほしい点:

issue in integration with our backoffice

Good CRM for marketing purpose

製品を使ってみた感想： As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

良いポイント:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

改善してほしい点:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Leads management with the help of LeadSquared

製品を使ってみた感想： I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

良いポイント:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

改善してほしい点:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

An effective lead management software

製品を使ってみた感想： PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

良いポイント:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

改善してほしい点:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Leadsquared helps us manage leads efficiency.

製品を使ってみた感想： Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

良いポイント:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

改善してほしい点:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.

A one-stop solution for our sales team!

製品を使ってみた感想： LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool.

良いポイント:

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier.

改善してほしい点:

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests.

Lead Management Towards enhancement of results

製品を使ってみた感想： Good

良いポイント:

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

改善してほしい点:

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Marketing Automation - easy & straight forward Marketing Campaigns

製品を使ってみた感想： Leadsquare opens the world to automated lead campaign management. It is easy to use and straight forward when it comes to campaigns and lead generation. With it’s built in CRM and the focus on the engaged leads, your sales have the right customers in focus.

良いポイント:

It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art. With the engagement score, you focus on the real engaged leads. If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay.

改善してほしい点:

When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward. CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity.

Good CRM

良いポイント:

Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.

改善してほしい点:

I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then

Good Lead Management

良いポイント:

Lead management made my work easy. I could do the follow-ups effectively

改善してほしい点:

Mobile CRM sometimes gets hang. So takes time to update the notes

Good CRM

製品を使ってみた感想： Good

良いポイント:

1. Call TRACKING 2. Lead distribution 3 ease of team management

改善してほしい点:

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Leadsquared has really helped our organization streamline the process of leads management.

製品を使ってみた感想： Better Leads management and sales funnel tracking along with better lead nurturing process.

良いポイント:

Customization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.

改善してほしい点:

Integration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.

Leadsquared CRM- A User friendly tool

製品を使ってみた感想： It will be good if we can have a complete automated tool starting from lead capturing to sending offer letters and finally keep a track of complete life cycle of student

良いポイント:

Easy to navigate, user friendly interface, very good tool for marketing automation. Create list on various parameters is a very useful feature.

改善してほしい点:

User specific roles and permissions can be further improved. Complete lifecycle of student starting from lead to student placement is missing.

LSQ - Review

製品を使ってみた感想： It was really good working in LeadSquared.

良いポイント:

LeadSquared helps in the time management, easy to use , also helps in great follow up.

改善してほしい点:

Sometimes there is a downtime which can hamper our work but for a short period of time

An all-in-one platform to manage and capture your leads

製品を使ってみた感想： I have been using it for last 5-6 months and found it good as ot has all features I wanted.

良いポイント:

The thing I liked with Leadsquared is it has each and every feature to capture and manage leads. It seamlessly integrate with other tools. Magic button feature in lead management module is great.

改善してほしい点:

It works a bit slow. As well as it's ui/ux isn't that good so first-time user can find it difficult to learn. It integrates with Ameyo but sometimes it can't make called through it. We have to do it manually most of the times.

Time saving

製品を使ってみた感想： nice

良いポイント:

features like managing database in a single place !

改善してほしい点:

emails go in spam most of the time, want to get it resolved asap, as it will be better for sales !