キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Stripeとは

Stripeを使用すれば、クレジットカードのオンライン決済をすぐに開始できます。マーチャント・アカウントやゲートウェイは必要ありません。

Stripeの製品詳細

良いポイント:

I have been using Stripe for over 5 years and when I needed to update my legal documents due to a marriage, the customer service agents were amazing to work with.

改善してほしい点:

They can ruin your buiness and refund customers for no reason at all check comments all of the web Im not the only business they did this to.

Stripeの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.3
機能
4.5
価格の妥当性
4.4

おすすめ度

8.5/ 10

Stripeの総合評価は4.6/5です。 (キャプテラに寄せられた3,167件のレビューより集計)。

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レビューを絞り込む (3,167件)

Sandra
Founder
認証済みLinkedInユーザー
小売, 自営業
使用期間: 1年以上
投稿経路

So easy to use, great for small businesses

4.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Nedim
Nedim
セルビアのDigital Marketing Manager
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Powerful payment solution

5.0 先月 新着

製品を使ってみた感想: It is a great choice for businesses looking for a simple yet powerful solution for online payments.

良いポイント:

Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.

改善してほしい点:

Some users may find its pricing confusing, especially when dealing with additional fees for specific services.

Richard
アメリカのCo-founder
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Happy Customer

5.0 2 か月前 新着

製品を使ってみた感想: My overall experience is quite positive. It's a very familiar product

良いポイント:

Easy to transfer and easy for customers to pay

改善してほしい点:

I don't have any complaints about stripe

検討した類似製品: PayPal

Stripeに切りかえた理由: Stripe is easier to sign up and easier to use.

Elizabeth
Elizabeth
アメリカのLab tech
認証済みLinkedInユーザー
繊維製品, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Half and half

3.0 2 か月前 新着

製品を使ってみた感想: It was really congusing for me as a buyer my first time working with stripe. However after checking out their platform an reading a bout it i understand it a bit better now an can see where it would be a great asset under certain circumstances.

良いポイント:

Its a great platform to use from a selling standpoint... super easy to use, an very user friendly

改善してほしい点:

From a buysers stand point its confusing to get a notification that stripe has charged your account an yet wont tell you what its for or who its from.

Daniel
ポーランドのAccountant
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great payment solution

5.0 4 か月前

製品を使ってみた感想: We love using Stripe as our online payment solution and recommend it to our clients.

良いポイント:

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

改善してほしい点:

At the moment no crypto currency payments are available.

Amaka
カナダのDirector
経営コンサルティング, 2~10人規模の会社
使用期間: 1年以上
投稿経路

My take on stripe

5.0 2 か月前 新着

製品を使ってみた感想: The system was user friendly and convenient

良いポイント:

Easy to use. Customization functionality

改善してほしい点:

Reactivating account process a bit longer

検討した類似製品: PayPal

Stripeに切りかえた理由: It was available at the time I needed an online system

Latasha
アメリカのOwner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Stripe is a Reliable and Efficient Payment Processing with Additional Business Support

5.0 先月 新着

製品を使ってみた感想: Overall, I love Stripe! I have had nothing but great experiences with them, and I plan to use stripe with all of my future businesses.

良いポイント:

have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.

改善してほしい点:

I haven’t experienced any cons as of today. It really been a smooth ride with stripe

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Easy to implement, easy to manage, easy to use

5.0 2 週間前 新着

良いポイント:

I like how easy it is to implement Stripe payment ecosystem to a platform, I worked as a developer and worked for a company who used Stripe, very easy to use, you can change pricing, manage users/buyers/subscribers, very friendly and documentation very complete

改善してほしい点:

I had no complains on that moment, beside that is a bit difficult to implement in Non-US based companies.

Jordan
アメリカのOffice Manager
消費者サービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good for small business but not at scale

5.0 先月 新着

製品を使ってみた感想: Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.

良いポイント:

The interface, ease of use, and speed of getting setup and running was great!

改善してほしい点:

Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

A Reliable Payment Solution for Global Businesses

5.0 先月 新着

良いポイント:

Stripe offers great value for the money, and the dashboard is easy to use. It fulfills all of our needs.

改善してほしい点:

If the form doesn't connect via Stripe immediately, it could be a little complicated to set up.

Edgar
フランスのBusiness Owner and Software Developper
情報技術、情報サービス, 自営業
使用期間: 2年以上
投稿経路

Still the leading payment provider for developpers

5.0 先月 新着

良いポイント:

It is quite easy to setup, the fees are quite clear : about 1.5% in EU, 2.5% outside EU. It is quite easy to connect Stripe to other software (Shopify), and you can quite easily integrate Stripe yourself. The support was always quick to respond in my experience

改善してほしい点:

There were not many examples of apps that show how to integrate fully with Stripe with custom code. Ideally, I'd like to see an app where you can subscribe to Stripe for each language, so you can more easily get started with your project.

Bianca
アメリカのOwner
自動車, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Fraud prevention is important!

3.0 7 か月前

製品を使ってみた感想: Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

良いポイント:

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

改善してほしい点:

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

検討した類似製品: Square Payments

Stripeに決めた理由: I thought stripe would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help.

切り替える前の製品: Square Payments

Stripeに切りかえた理由: I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran.

Billie
カナダのOwner, Teacher
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

Stripe for Online Business Owners

5.0 7 か月前

製品を使ってみた感想: I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

良いポイント:

I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.

改善してほしい点:

I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

I really like Stripe

5.0 12 か月前

製品を使ってみた感想: Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

良いポイント:

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

改善してほしい点:

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Jenna
アメリカのStudio Manager
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

A new user and here to stay!

5.0 昨年

製品を使ってみた感想: Extremely satisfied! It checks off all the boxes of what our company needs to collect payments and grow our revenue. If our customers are happy then we are happy and they have been overall excited since we made the switch to Stripe.

良いポイント:

I am a new user to Stripe as my company just made a change to our CRM which is integrated with Stripe. Compared to what we were previously using, this product is incredible. It has streamlined our payment process, making receiving and sending payments more efficient. The ease of use was a huge draw! It is all very intuitive. On top of that, the customer service is incredible. We ran into a few hiccups with the transition, but Stripe was right there alongside us the entire time. I have been so pleased with the prompt responses and thorough troubleshooting.

改善してほしい点:

The only drawback was a longer initial payout time but nothing concerning since it was a one-time delay as our account was new. It did not change my overall experience and perception of the product.

Cameron
アメリカのOwner
公共安全, 11~50人規模の会社
使用期間: 2年以上
投稿経路

beware of Stripe and fees not being transparent

1.0 10 か月前

製品を使ってみた感想: I would not reccommend I would say stay away and use anything else

良いポイント:

it processes cards fine but it is not good

改善してほしい点:

deceptive practices and raising fees constantly

検討した類似製品: QuickBooks Online

Stripeに切りかえた理由: I thought it was better but I am canceling and migrating data

Casey
アメリカのOwner/ Head Coach
健康、ウェルネス、フィットネス, 自営業
使用期間: 6~12か月
投稿経路

Payment Processing For Busy Owners

5.0 昨年

製品を使ってみた感想: I have had a very positive experience with Stripe. I started with them using their express integration with a few other softwares. I switched in January 2023 to the full software and have enjoyed it since.

良いポイント:

I like that Stripe handles all reoccurring payments. Once you set up the product, there is a no code payment link you can send to customers. They handle the rest!

改善してほしい点:

There are A LOT of features. My business is a 1 person company. Though my business may scale in to some of these features, Stripe offers a lot of features from the get-go, can be overwhelming when deciding on WHAT you actually need

検討した類似製品: PayPal

Stripeに決めた理由: I wanted something automated, something that could handle remote payments better, and could scale with my business.

切り替える前の製品: Venmo

Stripeに切りかえた理由: No code payment links and a unique customer portal for them to control their billing

Calvin
南アフリカのManager
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

my Stripe review.

5.0 2 か月前

製品を使ってみた感想: It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

良いポイント:

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

改善してほしい点:

A bit difficult to integrate or customize without professional help.

Greg
オーストラリアのCEO
Eラーニング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Appalling Service

1.0 8 か月前

製品を使ってみた感想: Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.

良いポイント:

The logo is nice. The name is also nice.

改善してほしい点:

Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.

Rodel
アラブ首長国連邦のFounder
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Extremely Frustrating Experience with Stripe

1.0 5 か月前

製品を使ってみた感想: We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision. This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

良いポイント:

Initially, doing business with stripe was fine.

改善してほしい点:

Stripe can place holds on your funds or freeze your accounts without warning, especially if it deems a business as "high risk," often without clear communication. Stripe lacks direct phone support in many regions, making it challenging to resolve urgent issues quickly.

Sophie
英国のFounder and Owner
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

Great client feedback when using Stripe

5.0 5 か月前

製品を使ってみた感想: Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!

良いポイント:

Easy to set up and quick payments. It’s a name my clients recognised and trust

改善してほしい点:

A couple of glitches when integrating with Pabau booking software but once you and running no issues

Edward
英国のApp Integration Specialist
コンピュータ・ソフトウェア, 自営業
使用期間: 2年以上
投稿経路

The de facto payment platform

5.0 4 か月前

良いポイント:

Feature set and API. Integrates with almost everything.

改善してほしい点:

Pricing can get expensive quickly. Tools for some processes, such as bulk price changes on subscriptions, don’t exist and need development to achieve.

Jenn
アメリカのCEO
医療業務, 2~10人規模の会社
使用期間: 1年以上
投稿経路

The Ease of Use is Outweighed by the Inferior Customer Service Highly Discourage Supporting Stripe.

1.0 9 か月前

製品を使ってみた感想: Not impressed at all. Defiantly do not recommend.

良いポイント:

Easily set up and begin accepting debit and credit cards. Compatible with many applications to make processing and tracking simplified.

改善してほしい点:

The fee's pile up. Example: If someone disputes a debit charge and the company wins the dispute a fee is still charged to the company for the dispute. Multiple emails requesting verification and reverifying information you supply multiply times shows inefficiency on Stripes behalf. Bank statements and banking information that has been the same since the beginning of the account and now in question is beyond me. The fact they have no record of information supplied multiple times is concerning.

Leah
Leah
アメリカのDetailer
認証済みLinkedInユーザー
自動車, 自営業
使用期間: 1年以上
投稿経路

Clunky and confusing

2.0 7 か月前

良いポイント:

What I liked about stripe was their ability to be a middle man without intuit or Square. I also like the integration with specific websites and services like Buy me a Coffee and Beatstars.

改善してほしい点:

What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold forcing you to call to never speak to a human.

Patrick
アイルランドのOwner
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Efficient online payment facility.

4.0 7 か月前

製品を使ってみた感想: Efficient and user friendly. Well recognised and trusted by customers.

良いポイント:

Payments Links are easy to create. Ability to send via WhatsApp/email useful.

改善してほしい点:

Fees. Can be unclear when looking at reports when searching for certain details.

Diego
メキシコのOwner
レジャー、旅行、観光, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Best cerdit card payment tool for your website.

5.0 4 か月前

製品を使ってみた感想: It's a good experience reliable payments no errors until now.

良いポイント:

Stripe is very well-known so clients love it as a payment option

改善してほしい点:

There is a process to set it up that requires a programmer.