TeamViewer Remoteのレビュー

リモートアクセス

製品を使ってみた感想： 他の候補もあったが、金額とサポート内容で決めた。機能に不満はなく、重宝している。

良いポイント:

インストールがたやすい。ログイン時の認証に多要素を選択することができる。回線状況にもよるが、遅延はあまり感じられず、ストレスなく利用できる。複数モニタを接続していても、そのモニタを全て確認することができる。

改善してほしい点:

接続時のタブがリモート先に表示されてしまう。アクセスしていることを見せたくない場合に見えてしまう。

対応しているＯＳの種類が多い

製品を使ってみた感想： 顧客のところでトラブルがある時にわざわざ現場に行かなくても、リモートコントロールで問題を解決できる。また、リモートコントロールによるトレーニングにも役に立つ。コロナ時代で必要不可欠なソフトウェアだと思う。

良いポイント:

Windowsをはじめ、linux、android、iOSなど様々なOSに対応しているため、ネットワークがあればどの装置からでも簡単に遠方にある別装置をリモートコントロールできる。また個人の場合でも無償利用可能のため、公私ともに便利。

改善してほしい点:

昔永久ライセンスは販売していたが、最近サブスクリプションライセンスしかなくなった。そのため、ライセンスの維持コストがかなり高くなっている。また高セキュリティのため、認証に手間に感じる場面が多い。

昔に比べ使いにくくなった

製品を使ってみた感想： 老人のスマホへインストールして、老人がスマホ操作で困ったときに画面を見ながらサポートをすることに使用している
セキュリティが高くなりすぎるとこういうことがやりにくくなる
またアップデートとかあると接続先側で再設定が必要だとかあると非常に困る

良いポイント:

rootを取らなくてもスマホの画面を共有できるのは、老人等のスマホに本製品を入れておくことで問い合わせに的確に指示を出せるので大変重宝する

改善してほしい点:

セキュリティの関係と思われるが、スマホへの接続で接続先スマホの操作ができなくなった またいちいち接続先スマホへ可否確認ダイヤログがでるのがサポートで困る あと接続先がuuidで表示され、相手が分かりにくい

有償版でないと使用は厳しい

良いポイント:

パスコードを入力するだけで、簡単にリモートアクセスができる。

改善してほしい点:

無料版だと接続がいきなり解除されたり、多様すると制限がかかる。

簡単にリモートできるソフト

良いポイント:

インストールすれば電話等でパスを教え合うだけで簡単にリモート操作が出来る

改善してほしい点:

インストールにやや時間がかかってしまうため、事前準備が必要

A very reliable remote access and control software

製品を使ってみた感想： Having used the software for more than 3years now, i would highly recommend it to people. it has really improved over the past years and more features have been added to it

良いポイント:

Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.

改善してほしい点:

input delays when it comes to accessing and operating a computer remotely

Remote Work Control

製品を使ってみた感想： Online meeting sessions facilitation and team scheduling.

良いポイント:

Remote work control. Agile team communication.

改善してほしい点:

No single complain, to broadcast now, it has it all.

Will not renew our TeamViewer licenses

製品を使ってみた感想： Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year

良いポイント:

It works but the way the company does not listen to renewal concerns and even acknowledges that we are being over charged for how we use the product is unacceptable

改善してほしい点:

the way the company does NOT listen to renewal concerns and even acknowledges that we are being over charged for how we use the product is unacceptable

Simple to setup and use for Remote Support and Access but with an occasional Bug

良いポイント:

An easy to set up and use for remote support of computers. For both a quick support session or accessing an unattended computer.

改善してほしい点:

Monitoring of the usage is so strict that on occasion it triggers a false negative report of overuse. I'm getting quite often notifications that I need to register the product or to buy a license even though I'm already logged in under my account or the fact that I have a Premium license

TeamViewer is my pick for corporate use case

製品を使ってみた感想： I have been using TeamViewer for more than 10 years and it is a very trust worthy piece of software. It has been around when there are no modern software tools for screen sharing like Zoom, Google meet, Skype and also remote control software like AnyDesk. While the most modern software's are light weight and easy to use, when the stakes are high and security is top priority, TeamViewer is a go to software.

良いポイント:

TeamViewer's security is top class! It has both mobile and desktop applications for accessibility. The best part is that it is free to try for non-commercial use. It has been around for many years and in a corporate environment, it is a trusted and a go to software tool.

改善してほしい点:

Security is also the best part and also the worse part. In an attempt to make it secure, there are a lot of gatekeepers or road blockers. Respecting the firewalls, security policies etc. It is great for the corporate environment with high stakes but other software would do a great job for a simple use case. Also TeamViewer has trouble with low bandwidth connections.

Remote Anywhere

製品を使ってみた感想： Was using teamviewer from version 4 and has always loved this product.

良いポイント:

That I can install on my phone and work on the server remotely without having to use vpn

改善してほしい点:

Cannot find anything that I do not like about it.

How to get the most out of the system. Improving your work and time management

製品を使ってみた感想： I use it whenever I need to avoid commuting and work from home and office, hold meetings

良いポイント:

Ease of use and connection with other people and companies

改善してほしい点:

The limit of people to use and time available. It could last longer without interruptions

Support your company

製品を使ってみた感想： See how easy it is to create a secure support experience for your company.

良いポイント:

Team viewer has now got AI involved making it easier to work remote

改善してほしい点:

The security of the app needs updating a-bit more

TeamViewer review

良いポイント:

I like that it can be used on any platform (Cross-Platform)

改善してほしい点:

Some times there are some connection issues, and it requires fast internet connection

My TeamViewer review

良いポイント:

It's easy to use and simple to learn. Very reliable performance.

改善してほしい点:

Connectivity issues on one end affects overall performance

Solve everything in easy way.

良いポイント:

This system is really easy to use and i have a really friendly interface & Installation and setup also simple and quick . Anyone can easily get and work on this . Mostly I'm really impressive about the system security because it use Two-Factor Authentication and specifically with encryption. This can be Use in any platform and performance is also really good and its high speed connection. In here we can fully control the device and at same time we can transfer the files easy. This is good for both business and personal use and its free for personal use with some operating systems and also its with reliable purchase plans.

改善してほしい点:

Mostly its high cost for the business plans such as beginner business. Main issue is hackers can easily attack the user system with this . Teamviewer is really depending on the internet, some times it will be a issue with the low internet access peoples, it need higher performance and it will slowdown the low end Computers.

Teamviewer day to do in IT

製品を使ってみた感想： Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.

良いポイント:

Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me

改善してほしい点:

I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.

Reliable Remote access with room for improvement

製品を使ってみた感想： My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.

良いポイント:

The seamless and intuitive remote access made collaborating across distances effortless.

改善してほしい点:

The occasional connection drops can be frustrating during critical remote sessions

Team viewer Review

製品を使ってみた感想： Overall, I will give a 4 out of 5 stars to TeamViewer Remote

良いポイント:

High quality on real-time chat, it works flawlessly every time, it works quickly and efficiently, very well organized and easy to use.

改善してほしい点:

Sometimes their customer support team is a bit slow in their response

Teamviewer makes your WFH transition considerably easier

製品を使ってみた感想： Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on external devices as seemlessly as if they were at the physical controls.

良いポイント:

Teamviewer has enabled us to safely remotely access our fleet of machines and allow elevated actions only by our technicians. This has been a real help during the switchover to working from home.

改善してほしい点:

The initial setup in the admin center can be a little confusing, but works well once completed.

The Ideal Solution for the Anticipated Moment

製品を使ってみた感想： It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.

良いポイント:

I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.

改善してほしい点:

I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.

TeamViewer Software support

良いポイント:

One of the standout features of TeamViewer Remote is its versatility and ease of use. Here are some pros: Cross-platform Compatibility: TeamViewer Remote supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android. This means you can remotely access and control devices regardless of the platform they're running on. Remote Access and Control: TeamViewer allows you to access and control remote computers or mobile devices as if you were physically present at them. This is incredibly useful for troubleshooting technical issues, providing remote support, or accessing files and applications from a distance. Secure Connections: Security is paramount when accessing devices remotely, and TeamViewer offers encryption and security features to ensure that your connections are safe and protected from unauthorized access.

改善してほしい点:

Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote sessions. While TeamViewer generally provides reliable connections, occasional network issues can still occur.

TeamViewer best Remote connection.

製品を使ってみた感想： I use IT for work to establish Remote connection and set up with other Pc and devices.

良いポイント:

Perfect remote connection for work and other needs.

改善してほしい点:

Like it all...Perfect job with TeamViewer and experience i do have.

Advantages of using TeamViewe Remote

製品を使ってみた感想： As an IT support, I have to support my bank branches in different cities, so it's very fun to connect to them remote and give them support instead of moving physically to their branch.

良いポイント:

I like most the usage of TeamViewer for any computer around the world.

改善してほしい点:

I like lest API in TeamViewer Remote. I never use it because I don't know how that works.

Don't touch anything and just let me do it

製品を使ってみた感想： Have been a long-time user in and out of my line of work. Being a Client Care Representative, this product is crucial to support the less tech-savvy clients.

良いポイント:

being able to offer remote support for remote clients. However at this point in time, I am amazed that no direct links to offer the client that you want to help instead of making them download the software have been implemented. I'm guessing the initial idea behind TeamViewer was just remote accessibility, but for those who are not tech-literate, it defeats the purpose.

改善してほしい点:

recent updates have capped the functions to a specific amount of time or sessions per free account.