---
description: Appointyを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Appointyとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [日程調整ツール](/directory/30757/appointment-scheduling/software) > [Appointy](/software/122249/appointy)

# Appointy

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> 20万社以上の中規模から大規模の企業、およびグローバルに成長中の企業から信頼されている多機能なアポイントメント・スケジューリング・ソフトウェアです。
> 
> 評価：284人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

-----

## 概要

### Appointyの対象ユーザー

Appointyは、ライフスタイル、健康とウェルネス、教育、医療、フィットネスとレクリエーション、美容サロン、プロフェッショナル・サービス、政府からNGOまで、100以上の業界をサポートしています。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 284 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.8/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.6/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Appointy
- **設立**: 2008

## ビジネスコンテキスト

- **価格プラン**: $29.99
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Android（モバイル）, iPhone（モバイル）
- **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, チェコ語, デンマーク語, ドイツ語, ノルウェー語, ハンガリー語, フィンランド語, フランス語, ポルトガル語, ポーランド語, ロシア語, 繁体中国語, 英語
- **利用可能な国**: アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, ドイツ, ブラジル, メキシコ, 中国, 日本

## 機能

- Confirmations/Reminders
- Email Reminders
- Third-Party Integrations
- Webサイト統合
- アポイントメントのスケジューリング
- アポイントメント管理
- アラート／通知
- オンライン予約
- オンライン決済
- カスタマー・サポート
- カレンダー同期
- カレンダー管理
- スケジューリング
- フォームのカスタマイズ
- マルチロケーション
- モバイル・アクセス
- リアルタイム・スケジューリング
- リマインダー
- レポートと統計
- 予約管理
- 再スケジューリング
- 可用性管理
- 定期アポイントメント
- 決済処理
- 自動スケジューリング
- 請求、インボイス
- 顧客データベース

## 統合 (合計15件)

- Gmail
- Google Analytics 360
- Google Calendar
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- PayPal
- Square Payments
- Squarespace
- Stripe
- Twitter/X
- WordPress
- Zapier
- Zoom Workplace
- authorize.net

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）

## Category

- [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software)

## 関連カテゴリー

- [日程調整ツール](https://www.capterra.jp/directory/30757/appointment-scheduling/software)
- [スケジュール管理ツール](https://www.capterra.jp/directory/30087/scheduling/software)
- [予約リマインドシステム](https://www.capterra.jp/directory/30997/appointment-reminder/software)
- [予約システム](https://www.capterra.jp/directory/20032/reservations/software)
- [医療予約システム](https://www.capterra.jp/directory/30027/medical-scheduling/software)

## 代替製品

1. [Calendly](https://www.capterra.jp/software/148036/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.capterra.jp/software/213340/google-calendar) — 4.8/5 (4021 reviews)
3. [Goldie](https://www.capterra.jp/software/1036086/goldie) — 4.8/5 (1129 reviews)
4. [Acuity Scheduling](https://www.capterra.jp/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)
5. [Vagaro](https://www.capterra.jp/software/153752/vagaro) — 4.7/5 (3479 reviews)

## レビュー

### "create appointments, reservations and perform a custom workflow." — 4.0/5

> **Alessandro** | *2022年6月7日* | プログラム開発 | おすすめ評価：9.0/10
> 
> **良いポイント**: it increases productivity and helps us create growth in our company.&#10;It allows us to schedule appointments for our meetings and create reminders through messages and emails.&#10;It offers us a calendar so that people can see the availability of each date.&#10;It provides us with functions to make online payments.
> 
> **改善点**: There are no features that need improvement, it really hasn't provided a great ability to manage all our online appointments and payments.&#10;we can improve productivity by eliminating absences and creating a better workflow.
> 
> It is one of the best software to manage and create a better administration of our company, it allows us to manage all our appointments and create online reservations in an easy and simple way, through it we can create a better organization and management of our social networks, we provides the best tools for our business to be constantly growing.

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### "First time user of Appointy" — 5.0/5

> **Yvonne** | *2021年2月6日* | 健康、ウェルネス、フィットネス | おすすめ評価：10.0/10
> 
> **良いポイント**: The flexibility of configuration to suit business needs are very good. It has a good range of features but the most appealing is the Live help and the outstanding level of customer support even during the free trial as all questions are answered and you are sent direct links to the relevant support material.
> 
> **改善点**: One or two small areas could benefit from additional customization such as gift certificate emails need to be slightly better design. Code needs to be bigger than the price you paid.
> 
> Publishing online classes with zoom during lockdown. The support for customising to our needs was excellent. We may be able to use this going forward with paid classes.

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### "Getting worse by the day" — 2.0/5

> **Renat** | *2016年8月8日* | 小売 | おすすめ評価：0.0/10
> 
> **改善点**: If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.
> 
> This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page.&#13;&#10;&#13;&#10;We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain;&#13;&#10;&#13;&#10;Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing  Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners.&#13;&#10;&#13;&#10;Here is the list of things that hasn't changed to this day (since 2011).&#13;&#10;1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.

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### "Appointy is one of the best scheduuling softwares around\!" — 4.0/5

> **Rono** | *2023年6月17日* | コンピュータ・ソフトウェア | おすすめ評価：7.0/10
> 
> **良いポイント**: I love how the interface of Appointy is user friendly, it doesn't require one to be a tech suvvy.
> 
> **改善点**: I do not like how some of the best features of Appointy are expensive.
> 
> Overall the Appointy team deserve a raise\!

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### "Appointments for Businesses" — 4.0/5

> **Nick** | *2018年10月10日* | 教育管理 | おすすめ評価：5.0/10
> 
> **良いポイント**: I am always looking to see what apps or programs are available for teachers/staff to be able to book/schedule time with me. I've used Appointy sparingly and have noticed a few things. I like the option features and breakdown of services and times. There is a lot of flexibility there. I also like how they are now integrated with Google. The data, analytics, and reporting features/tools are really good. Great way to analyze results.
> 
> **改善点**: Not sure this is a major concern for all, but for me, in education, its just not quite what I am looking for. I need to be able to set my day by class periods with hallway/buffer times built within. Im also not selling a service, so this seems more geared to business.
> 
> It's been short but fine. It seems to be an effective tool if and will probably do wonders for those needing to provide users with opportunities to book a service from you.

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