キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

M-Filesとは

あらゆるドキュメントや情報を簡単に整理および管理することのできる、強力なコンテンツ管理ソフトウェアです。

M-Filesの製品詳細

良いポイント:

I liked that based on that it sorts documents by it self.

改善してほしい点:

Typical for some IT-solutions: "almost anything can be done with M-Files. Takes away focus of what problem exactly is solved with M-files.

M-Filesの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.3

おすすめ度

8.2/ 10

M-Filesの総合評価は4.3/5です。 (キャプテラに寄せられた230件のレビューより集計)。

M-Filesを使用したことがありますか?

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レビューを絞り込む (230件)

Joe
Joe
Engineer
認証済みLinkedInユーザー
航空会社/航空産業, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Daily User

5.0 4 年前
動画プレイヤーで日本語字幕を表示できます
John
John
インドのSenior Business Consultant - Retail
認証済みLinkedInユーザー
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Security, Integration & Collaboration is top notch in M-Files

5.0 2 か月前

製品を使ってみた感想: M-Files have good security features, & the integration is seamless along with collaboration. Once we get used to metadata-driven search, finding documents & the process for approval will be less time-consuming.

良いポイント:

M-Files has a variety of search criteria options Integration with our CRM & ERP is seamless. Collaboration through document sharing & also M-Files automates the approval process & task. These are my favorites about M-Files.

改善してほしい点:

M-Files mobile access doesn't have all the features like it has for the desktop. They should improve on that.

M-Filesからの返信

2 か月前

Thank you, John, for your thoughtful review and glowing recommendation of M-Files! We're thrilled to hear that the platform's security, seamless CRM and ERP integration, and collaboration features have positively impacted your workflow. Automating approvals and tasks are indeed powerful capabilities, and we're glad they're working well for you. Your feedback on the mobile app is very valuable. We understand the importance of feature parity across devices, and we're committed to enhancing the mobile experience to match the desktop version. Stay tuned for updates as we continue to improve. It’s great to know that M-Files’ metadata-driven search and approval processes have been time-saving for you. Thank you for choosing M-Files to support your business needs, and we’re always here to assist if you need help or have further suggestions! 🚀

匿名レビュアー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

M-file all your needs for documents managemt

5.0 4 か月前

製品を使ってみた感想: M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it more powerful and efficient. Its large customers based with fortune global 500 company makes it more famous.

良いポイント:

M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems.

改善してほしい点:

As you know there are multiple documents managemt application avalible in the market.i personally believe they sould more focus on features and seamless service towards the customers.

M-Filesからの返信

4 か月前

Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry. We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!

認証済みレビュアー
認証済みLinkedInユーザー
セキュリティ、調査, 201~500人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Expensive, bad documentation, no debugging capability and bad support from the vendor

1.0 8 年前

製品を使ってみた感想: We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.
The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine!
What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.
There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.
There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support!
M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.
Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan!
The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...
I hope this (view from the administration part) gives you a small impression of the daily work. M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!

良いポイント:

- Usefull user interface on the client side - Good basic structure

改善してほしい点:

- Expensive - Very bad support - Bad documentation - No usefull examples - Not self-explaining to the adminsitrator

Ancy
インドのCustomer support associate
Eラーニング, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

A safety and privacy driven file transfer service.

5.0 3 か月前

製品を使ってみた感想: It's great and smooth, as it should be. Feels good and safe with it.

良いポイント:

The interfere and accessibility at any place with data privacy

改善してほしい点:

Can't merge with any other cloud drive for data transfer.

M-Filesからの返信

2 か月前

Thank you, Ancy, for sharing your positive experience with M-Files! We're delighted to hear that you find the platform accessible, smooth, and privacy-driven—ensuring data safety is one of our top priorities. It's fantastic to know M-Files provides you with the confidence and security you were seeking. We understand your feedback about cloud drive integrations, and we’re always working to expand our capabilities. Your input helps us improve and better serve our users. Thank you for choosing M-Files to address your privacy concerns. We're thrilled to be a part of your document management journey! 😊

Abigail
英国のSales and Marketing Coordinator
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

M-Files, a premium tool that's giving a new improved way of managing documents.

5.0 4 か月前

製品を使ってみた感想: After long search for a suitable document management system, we finally encountered M-Files and our documents management experience has never gotten this better. M-Files provides us with a fully loaded platform for creating and working on our documents. It allows us to keep our documents perfectly organized making it easy to search and access them.

良いポイント:

M-Files has documents collaboration features that makes it easy for our teams to work collaboratively on single documents. M-Files also has automations that help us create forms automatically making the task less attention and time taking. It has excellent document search features that help us to find the specific file we are looking for very quickly. M-Files top end security and data privacy features help keep our documents and the information they contain very safe and secure.

改善してほしい点:

Our only issue has been the pricing. Although we close an eye to it because of the services we get, M-Files is a bit pricey.

M-Filesからの返信

4 か月前

Thank you, Abigail, for your glowing review and for rating M-Files so highly! We’re delighted to hear that our collaboration tools, automation features, and advanced search functionality have significantly improved your document management experience. It's great to know that M-Files is helping your team stay organized, save time, and maintain top-level security for your documents. We understand that pricing can be a consideration, and we truly appreciate your recognition of the value M-Files brings to your organization. Thank you for choosing M-Files and for sharing your journey with us—we’re thrilled to support your continued success in sales and marketing!

David
David
アメリカのProfessional Nurse
認証済みLinkedInユーザー
医療機器, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Easier to work with files

5.0 3 か月前

製品を使ってみた感想: It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want

良いポイント:

The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance

改善してほしい点:

There are no failures or bad functions, it has been a good work tool without bad conditions

M-Filesからの返信

3 か月前

Thank you, David, for your glowing review of M-Files! We're thrilled to hear how the platform has streamlined your document search and sharing processes, saving you valuable time and improving efficiency. The ability to classify documents and maintain regulatory compliance is indeed one of M-Files' key strengths, and we're glad it’s proving beneficial in your work. It's fantastic that you've experienced no drawbacks or issues—it’s our goal to deliver a seamless and reliable tool for all users. If there’s ever anything more you’d like to explore or enhance within M-Files, feel free to reach out to us. Thank you for sharing your experience!

Kamakshi
インドのSenior Joint Manager
消費財, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

A Formidable and Da bomb Document Management Software.

5.0 4 か月前

製品を使ってみた感想: M-Files enables real-time document sharing. M-Files also integrates easily with other third-party tools.

良いポイント:

M-Files has an UI that is intuitive and user-friendly. It is simple to organize and classify documents with M-Files metadata feature. Ability to store documents securely. Ease of searching documents quickly. I like M-Files because it enables automatic document capture.

改善してほしい点:

Ever since I started working with M-Files,it hasn't failed to meet my needs.

M-Filesからの返信

3 か月前

Thank you, Kamakshi, for sharing your fantastic review of M-Files! It’s wonderful to hear that you’ve found the software intuitive, secure, and efficient in organizing and classifying documents with metadata. We’re thrilled that features like quick search, real-time document sharing, and seamless integration with third-party tools have made your experience so positive. It’s also great to know that M-Files has consistently met your needs—feedback like yours motivates us to keep delivering exceptional solutions. Should you have any further suggestions or questions, feel free to reach out. We’re here to support you as you continue to benefit from M-Files!

Kirthik
アメリカのDigital Marketing Executive
情報技術、情報サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

M-Files: An Effective Document Management System That Lets You Perfect File Sharing

4.0 4 か月前

製品を使ってみた感想: M-data allows us to streamline all of our data into one location hence saving us time from searching for missing records or handling tiresome paperwork and it also has the ability to quickly file and access records which helps me to assure quality control and adherence to ISO 9001.

良いポイント:

I can easily find and download information like invoices, purchase orders, and quality records using the strong search capability in M-Files. And since file classification and sharing are simple using the centralized folder in M-Files, it helps me to simplify document administration. Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is really great.

改善してほしい点:

Based on my personal experience, opening folders or documents on cloud based M-Files usually takes too long due of the slow processing speed. Also the complicated authorization and file sharing system makes it difficult for me to maintain track of external user requests or overdue approvals.

M-Filesからの返信

3 か月前

Thank you, Kirthik, for your detailed review and for sharing your experience with M-Files! We're delighted to hear that you find the system's strong search capabilities, centralized file sharing, and automated reminders helpful for streamlining your document management tasks. It's great to know that M-Files supports your quality control and adherence to ISO 9001 standards. We also appreciate your feedback on the cloud-based performance and the authorization system. These insights are valuable as we work to improve the user experience and address challenges like processing speed and managing external user requests more seamlessly. Thank you for choosing M-Files as your document management solution! If you have further suggestions or need support, feel free to reach out—we're here to help make your experience even better.

Fanice
カナダのField Agribusiness Coordinator
農業, 51~200人規模の会社
使用期間: 2年以上
投稿経路

“Let Me Educate More on M-Files”

5.0 3 か月前

良いポイント:

I like that it is easy to manage, secure and share documents flawlessly with M-Files.

改善してほしい点:

There is no notable flaw on M-Files on the new version.

M-Filesからの返信

3 か月前

Thank you, Fanice, for your glowing review and your enthusiasm for M-Files! We're delighted to hear that you find it easy to manage, secure, and share documents flawlessly. It's wonderful to know that the new version meets your expectations without any notable flaws. Your feedback motivates us to continue delivering a seamless and reliable document management experience. If you have any additional insights or suggestions, feel free to share. We're here to support you!

Isaac Silvin
Isaac Silvin
インドのBusiness Development Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Powerful Document Management Tool

5.0 2 か月前

製品を使ってみた感想: User Friendly for Tech Savvy Teams and also helps in Collaboration and Version Control

良いポイント:

Drop Box Business and Evernote Business are most important aspects

改善してほしい点:

Complex Setup, Configuration and Pricing are the dislikes

M-Filesからの返信

2 か月前

Thank you, Isaac Silvin, for taking the time to share your review of M-Files! We’re delighted to hear that you find it a powerful document management tool and appreciate its user-friendly features, especially for tech-savvy teams. Collaboration and version control are key aspects we strive to excel in, so it’s great to know these have been beneficial for your team. We understand that the setup, configuration, and pricing can sometimes feel complex, and we’re continuously working on simplifying these processes to make M-Files more accessible and straightforward. Your feedback helps us improve and serve our users better. Thank you for your trust in M-Files, and please don’t hesitate to reach out if you need assistance or have suggestions. We’re here to support your success! 😊

Nuno
英国のBusiness Systems Architect
石油、エネルギー, 201~500人規模の会社
使用期間: 2年以上
投稿経路

M-Files - A fantastic support to all business

5.0 5 か月前

製品を使ってみた感想: I am a user (admin), for about 10 years now and I found it great to help business automating processes.

良いポイント:

The 360 degrees experience and access info from 1 single object.

改善してほしい点:

The gap between desktop and Web versions.

M-Filesからの返信

4 か月前

Thank you, Nuno, for your fantastic feedback and for being a longtime M-Files user! We're thrilled that M-Files has been a valuable asset in supporting and automating your business processes. Your input on the 360-degree experience is appreciated, and we’re continually working to bridge the gap between desktop and web versions. Thank you for your trust and for recommending M-Files!

Luka
クロアチアのIT Manager
医療機器, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Cons and pros for Mfiles

5.0 4 か月前

製品を使ってみた感想: Positive, the stuff i wrote in cons is a big problem looking from an admin perspective.

良いポイント:

Easy to use, not old looking, and it is customizable.

改善してほしい点:

Manage sync with security groups is not available.

M-Filesからの返信

3 か月前

Thank you, Luka, for sharing your thoughtful feedback and for rating M-Files so highly! We’re thrilled to hear that you find M-Files user-friendly, modern, and customizable—qualities we strive to deliver in every aspect of the platform. We also appreciate your constructive input regarding managing sync with security groups. Feedback like yours helps us identify areas for improvement, and we’ll be sure to share this with our development team to explore potential enhancements from an admin perspective. Thank you for choosing M-Files and for taking the time to share your experience. We’re here to support you and ensure your continued success with the platform!

Hans
フランスのCountry Manager Sweden
小売, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Data mining operation

5.0 4 か月前

良いポイント:

Information points and data mining is facilitated thanks to M-Files and its amazing features.

改善してほしい点:

There are no low points attached with M-Files.

M-Filesからの返信

4 か月前

Thank you, Hans, for your fantastic feedback and perfect rating! We’re thrilled to hear that M-Files has been instrumental in facilitating data mining and information management for your team in the retail industry. It’s wonderful to know you’ve had such a positive experience. Thank you for choosing M-Files, and we’re here to support you as your business grows in Sweden!

Maria
英国のCustomer Support Manager
経営コンサルティング, 51~200人規模の会社
使用期間: 2年以上
投稿経路

M-Files - A Great Document Management Solution

5.0 6 か月前

良いポイント:

The security features of M-Files are unmatched. M-Files is cloud based and easy to scale. It comes with unmatched document management features.

改善してほしい点:

Every feature of M-Files works to perfection. No issues.

M-Filesからの返信

5 か月前

Thanks so much for submitting this review and for your valuable feedback!

Aarón
メキシコのAutomation Engineer
工業オートメーション, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Great Version Controls

5.0 4 か月前

製品を使ってみた感想: I like because I can see a preview of all the engineering documents in Cad Viewer

良いポイント:

Easy Version Control for Document. Safe to share with externals

改善してほしい点:

Complex to navigate and found documents when yo dont know the name

M-Filesからの返信

4 か月前

Thank you, Aarón, for your thoughtful feedback! We’re glad to hear that M-Files’ version control and secure sharing features are valuable in your work as an Automation Engineer. It’s also great to know you’re enjoying the CAD Viewer for previewing engineering documents. We appreciate your input on navigation challenges and will take it into account as we continue improving the platform. Thank you for choosing M-Files to support your work in industrial automation!

Saif
アラブ首長国連邦のSales Account Management
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Leader for a reason

4.0 3 か月前

製品を使ってみた感想: Smooth experience, gets job overdone, easy, accessible

良いポイント:

Availability of high end DMS at a convenient price

改善してほしい点:

Lacking in customizations. No perpetual license. Not having out of the box connectors that satisfy Middle East Region requirements.

M-Filesからの返信

2 か月前

Thank you, Saif, for sharing your review and rating M-Files so highly! We're glad to hear you’re enjoying the convenience, accessibility, and smooth experience that M-Files provides as a high-end Document Management System. We appreciate your feedback on customizations and region-specific connectors. Your input helps us identify areas where we can improve to better serve our customers globally, including those in the Middle East. As for licensing, we understand the preference for flexibility and will continue exploring ways to meet varying needs. If you have specific customization requests or integration requirements, we’d love to hear more and support you further. Thanks for choosing M-Files! 😊

Willem
Willem
ニュージーランドのFrontend Chapter Lead
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

The best and online data storage repository

4.0 2 年前

製品を使ってみた感想: The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure more funding. What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved. Anyone who needs to collaborate with others on documents and provide information should have M-files software on hand. M-files is an excellent tool for consolidating online storage, sharing, and retrieval of papers and digital content.

良いポイント:

The seamless interaction with Microsoft programs is the best-ever feature. This made incorporating the use of M-files into our office routine a breeze. A simple and intuitive graphical workflow designer is also my favorite which makes creating a workflow a little simpler. We were able to set up procedures for modification management and new data management with M-Files.

改善してほしい点:

We experienced some challenges with the rollout because we had to coach all of the customers, especially those who found it not so easy to use and clean at first.

M-Filesからの返信

3 か月前

Thank you, Willem, for your thoughtful review and for being a valued M-Files user for over two years! We're glad to hear you appreciate the seamless integration with Microsoft programs and the intuitive graphical workflow designer. It’s great to know that M-Files has been instrumental in streamlining your modification and data management processes. We acknowledge your feedback regarding the onboarding challenges and the initial user interface experience. These are areas we continuously work to improve, and your insights help us better understand how to enhance usability for all users. Regarding pricing, we understand budget considerations and appreciate your honest input—we’re committed to delivering value that aligns with your investment. Thank you for your trust in M-Files as a collaborative and efficient document management solution. We're here to support your team as you continue to leverage its full potential. Don’t hesitate to reach out if there’s anything we can assist with!

aballa
ウガンダのdriver
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

organise and store your files with M-files

5.0 2 年前

製品を使ってみた感想: using the application has helped to keep my documents securing with out worry of losing them

良いポイント:

M-file has good user interface and easy to use, i like it because it allows to organize and keep my files very well in most secure order

改善してほしい点:

Using the application needs internet connections and in areas with poor network it disturbs a lot to get your files hence making it not so reliable

M-Filesからの返信

3 か月前

Thank you, Aballa, for your feedback and for sharing your experience with M-Files! We're delighted to hear that you find the user interface easy to use and that M-Files helps you organize and secure your files effectively. Knowing that M-Files provides peace of mind when it comes to document security means a lot to us. We also appreciate your honest feedback regarding the need for an internet connection. We understand how challenging it can be in areas with poor network coverage, and we’re continuously exploring ways to enhance offline functionality to better support our users in all environments. Thank you for being a valued user of M-Files, and we’re here if you ever need assistance or have further suggestions. We’re committed to ensuring your experience remains as seamless as possible!

認証済みレビュアー
認証済みLinkedInユーザー
土木工学, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Online Storage and Easy Information Transfer

5.0 4 年前

製品を使ってみた感想: the application I use to store, manage and monitor all kinds of documents, information and visual materials. It can also be used for document sharing and version control.

良いポイント:

It is an easy-to-use and powerful document management system that facilitates the management, finding and tracking of documents for companies of all sizes. It is a solution offered according to the needs of every institution / organization. The biggest advantage at this point is that it is very simple to customize.

改善してほしい点:

It creates synchronization problems in places where the internet connection is not reliable and there may be version problems.

M-Filesからの返信

4 年前

Hello, Thank you for taking the time to complete this review. We value your time and appreciate the score! Again, thank you and we look forward to your continued business!

Resa
ネパールのSenior Data Engineer
情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Keeping my files organized gives me time to access them

4.0 2 年前

製品を使ってみた感想: Overall, my experience with M-Files software has been good. It is a great way to organize and access files, and the user interface is intuitive and easy to use. The powerful features allow for customization and the ability to access files quickly and easily. However, the cost can be a bit prohibitive for some, and the setup process can be a bit complicated.

良いポイント:

I like that M-Files software is easy to use and is an efficient way to organize and access files. It has a great user interface and makes it easy to search and find the files you need. Additionally, it has a powerful set of features that allow you to customize the way you store and access files.

改善してほしい点:

I dislike that the software can be a bit expensive for smaller teams or businesses. Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software.

M-Filesからの返信

3 か月前

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management. We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes. Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

Chris
アメリカのSoftware Developer
金融サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great Document Management System with lacking support

4.0 8 年前

製品を使ってみた感想: M-Files is really a great Document Management System with many features, yet easy to use for the end-user. It has advances features like data synchronization between locations, as well as connecting to external databases and support for Dynamics 365. The workflow builder allows a lot of flexibility as well.
The only downside is the support. Over the years, the US office has deteriorated. In the first years, there were resources in the US office from Finland. Great consultants that assisted us in setting up the original deployment (that was 5 years ago). But in recent years, the US office doesn't seem to know much about the product and they've devolved into a sales office without technical expertise.
So if you are buying the software in the US and need something customized, be prepared to figure everything out by yourself. You will not get help in the US timezone.

良いポイント:

- User-friendly for end-user - Blows SharePoint out of the water - Highly customizable on the back-end (custom workflows, external database connections)

改善してほしい点:

- US based technical support is non-existent - M-Files will respond immediately if you want to purchase more licenses, but when there is a problem I can't get any support - Once had a call with a "senior" M-Files consultant that had been with the company for 3 months(!) Needless to say, he had no clue what I was talking about. That was the last time I engaged M-Files for paid for consulting hours.

M-Filesからの返信

8 年前

Thank you for your comprehensive feedback. We love it when our customers have such great things to say about the solution. We also appreciate the comments about your experience with the consulting team. We have shared that feedback and will reach out to you directly.

認証済みレビュアー
認証済みLinkedInユーザー
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Drop your files into the M-files and edit/download from where you are...

4.0 5 年前

製品を使ってみた感想: M-files is a cloud based service for business environment. It provides data sharing and editing with your team & colleagues. It is very easy to share and work on a shared document. Check-in and check-out processes not so effective and easy but It is well-considered. It should be easy and fast to use it effectively.

良いポイント:

Data sharing is the main effective work of this tool. I can reach from anywhere to my files because it's a cloud based software.

改善してほしい点:

Some interface features and classfication selections are not so easy. It takes much more time to share some documents via e-mail or from another source. So it should be simplified some points like writing details of documents.

M-Filesからの返信

5 年前

Hello and thank you for your review. I would like an opportunity to discuss your experience with you as we take these surveys very serious. Can you please reach out to me as soon as possible with my provided contact information? I look forward to speaking with you and learning more about what we can do to simplify our process.

Alvaro
Alvaro
フィリピンのAccount Manager
認証済みLinkedInユーザー
公共施設, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Central Digital Repo

4.0 6 年前

製品を使ってみた感想: M-Files has changed the way we move decision papers around in the office. We are slowly in the process of digitizing our workflows and simple business processes like forms approvals and routing of papers through the management team members. M-Files is now our central repository for archived documents and new ones coming into the inbox.

良いポイント:

1. We scan the majority of our paper documents in the office, and it goes straight to M-Files. I love the seamless integration with Microsoft products (Office, Outlook, File Explorer) as there are quick buttons for upload, and the usual cut&paste, drag&drop also works. 2. The setup for workflows is amazing and easy to do. It uses a graphical interface that is fun to experiment with but at the same time powerful and highly customizable. 3. M-files works best in the Microsoft Windows environment as well as with mobiles devices for easy access to our vaults from anywhere with internet connectivity.

改善してほしい点:

We initially had some trouble with integration with our Active Directory for a unified username/password management. We had to go through the documentation (which some are not so up to date), and the vendor we had was not so helpful either.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Best software for managing your electronic documents online.

5.0 6 年前

製品を使ってみた感想: By sharing required documents with each other and with US staff helps us to making benefits.

良いポイント:

We can manage and control of our documents online by this software. Very user friendly and ease of use. We can share our documents with other employees in our company. We can also set permissions that who can view and change to our documents. So it is very secure. It has a feature of back up and restoring of files to avoid data loss. We can also save our scanned documents and photographs in M-Files. We can also connect to different databases to get the required data.

改善してほしい点:

M-files provide less customer support. The files saved at M-files store will not save in their existing format like .pdf , .doc etc. it will save the files in their M-files format which is bit annoying.

M-Filesからの返信

6 年前

Thank you for the review and sharing about your experiences using M-Files. In your review you mention that files saved to M-Files do not store in their existing formats. I'm not certain about your configuration, but a typical installation stores all files in their native formats including .pdf, .doc. xlsx, .png, etc. M-Files can also be configured to automatically convert certain file types to others upon saving if desired. It might be so that your configuration is set-up in the manner you describe to maximize storage capacity. Please consider contacting M-Files support about this and they can help to change your file saving format configuration if you desire.

Josemaria
Josemaria
フィリピンのVice Director for External Affairs
認証済みLinkedInユーザー
使用期間: 6~12か月
投稿経路

50-year-old Archives... digitized!

5.0 7 年前

製品を使ってみた感想: M-Files is our repository of choice for all our digital assets. The M-Files server is secure, robust, and easy to manage. Files may be accessed via the main software, via an app, or even via a web browser. Plus, digital workflows have changed the way we work on documents, making it more streamlined, and efficient. We are confident that our archives and new files are safe from theft, loss, and unauthorized access.

良いポイント:

M-files works seamlessly with Microsoft products (Windows Explorer, MS Office) which makes it easy to incorporate into our daily workflow. Our filing cabinet with 50 years worth of archives/documents have been digitally scanned recently, and M-files is our DMS of choice because of ease of use, integration with MS Office, secure vault features, OCR and powerful metadata tagging. Workflow design and implementation are easy since it is done via an intuitive graphical interface.

改善してほしい点:

Licenses do not come cheap. Just make sure to figure out the best possible license type to your use-case (e.g., Concurrent for offices which can share licenses).