CaseFoxのレビュー

EXCELLENT PRODUCT

良いポイント:

I have been a user for many years. Wonderful support. Does everything.

改善してほしい点:

Would love to have an automatic back up to the cloud------Is it comming ?

Good Software for Solos

製品を使ってみた感想： This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.

良いポイント:

Before using this software, we were manually typing billing entries and billing took two days on average. This software is not perfect and not for everyone, but we practice mostly family law and criminal defense and it has been excellent at the basics. I use the old format - I saw the new and instantly switched back, so I cannot write as to new features. I was given this product's name from another attorney - for the price point I think it is hard to beat. If you want an automator, etc. you may want to look elsewhere.

改善してほしい点:

There seems to be some issues with Safari browser as to the timekeeper itself. I use mostly PCs, so this is rarely an issue, but it seemed to stop tracking if the computer would go to sleep (ex: while on a call).

Inexpensive but the old system was much better

製品を使ってみた感想： I am disappointed in the new system and they should go back to the layout of the old system.

良いポイント:

The cost is what I like the most and ability to track hours.

改善してほしい点:

The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things.

Awesome software for home businesses

製品を使ってみた感想： I have been using Casefox for approximately 3 years now. I have had no major issues with the software that wasn't fixable by Casefox immediately. The price is more than reasonable for all the flexibility you get in this software. It tracks everything. I also love the capabilities of making the invoices my own and tracking my own file numbers plus entering all trust funds right into Casefox. It helps me with my daily run of my business in the legal field and I highly recommend this software to any small business. The best part is going on vacation and having the ability to login from any wifi free establishment with ease. Thank you Casefox for making my business run smoothly. Your Customer Support is awesome and very kind. They have always been able to help me and it's not because your software has malfunctioned; if I have a question on how to do something within Casefox and do not understand the help tutorial; you are there to assist. I appreciate that!

良いポイント:

The functionality of the software and I can access it anywhere at any time with a wifi connection. I am also able to format the things that I need; file numbers, backdating, and especially being able to track with my calendar is great.

改善してほしい点:

I wish you could upload all of my emails and documents to casefox to keep all files together; I have to have a separate drive for that (Google Drive), it isn't making me leave the software but it would be helpful if your software could have downloadable capabilities of all file types; pdf especially. I would like to able to open the client's file and all the documentation that is associated with that client. I would also like the capability to streamline the Invoice fields to the names of what I know. For example Government #: we don't have a government number except for hst/gst and that has to be at the end of the invoice anyway. But I would love to change the field to Court Location.

Better than the rest, at a fraction of the cost!

良いポイント:

Everything! Billing and Invoicing is a breeze. Software runs so many different types of reports and exports to Excel, love this! Oh, and they have two separate UI (user interfaces) - the classic and the modern. Their Modern interface is better than most of their competitors, too. I still love the classic though. I have done free trials (multiple times) of MyCase, Bill4Time, Practice Panther, Clio, you name it, but CaseFox is truly the best. You cannot get me to switch.

改善してほしい点:

As with all the legal billing software out there, I wish CaseFox also had a full-charge accounting suite built in. Like a fully built in Quickbooks. While there is of course an integration for QB and Xero, I'd prefer one software/platform. Other than that, Keep up the great work :)

Way better than the ones I have used

良いポイント:

I practice intellectual property and love all of the customization that Casefox provides. I have used leading industry products and used to get frustrated with how few features relate to IP. Casefox offers the ability to customize the invoices, billing codes, the case information and offers great bang for buck. Once I figured out how the invoices can be set up so that payments are reflected on my trust and operating account, bookkeeping got even better.

改善してほしい点:

While Casefox does offer the option of selecting a more modern looking interface, the look of the default interface which seemed somewhat messy and old has grown on me over time.

Law Firm review

良いポイント:

We like the ease of use for all employees, each having their own log-in access and ability to run personal reports. We also like that it is internet based with information being stored safely off-site. That also allows for use and access outside of the office, whether working at home or traveling.

改善してほしい点:

The only issue we have encountered is the ability to set different types of billing for different clients. For example, some plaintiff clients may have deposited a retainer and we need to track that trust account balance and show those balances on invoices. Others are defense clients who are strictly billed by the hour. The Settings for invoicing appears to be an overall setting, and not able to be customized differently for individual clients.

fine until you need support

製品を使ってみた感想： fine but didn't need anything from a human until recently and now I'm here writing this response!

良いポイント:

easy to use/learn but don't expect any customer service (or any that isn't reason enough to cancel the service)..!

改善してほしい点:

customer service; no one available to answer a phone call ever; emailed questions about errors in the program go ignored; if you are lucky to get a response, it will be so inciting, you'll be eager to complete a review like this to let the world know how horrible a company Casefox (and its support) is..!

Irreplaceable Product!

製品を使ってみた感想： I would not trade CaseFox for any other product. It has all the features that a small law practice such as mine need to be efficient and to maintain proper records on clients and trust funds.

良いポイント:

I love the financing and case load tracking and recording aspect of this software the most. This enhances my efficiency in invoicing and gives a bird eye view of all that is happening in my practice from an accounting perspective. Client's details help also to allow for speed in contacting a client without the need to locate a physical case file.

改善してほしい点:

Automatic case numbering. The software attaches a number automatically to each case/project created but oftentimes there is duplication in the numbering system. I have to manually check each number to avoid duplication and apply a new number manually.

Excellent billing software

製品を使ってみた感想： overall casefox is very good and easy to use billing software.we can try it in free plan.

良いポイント:

casefox is easy to use and good billing software.we not need to install and setup casefox software on our system because its maintain on cloud so we and client and access casefox software on any platform.casefox can manage all client billing rates ,document, and phone calls.casefox integrate with some famous tools like google drive, dropbox , office 365 and paypal.

改善してほしい点:

sometimes its difficult to transfer billing entry from one case to another.casefox user interface design can be more beatiful.

Worst Customer Service

良いポイント:

It's cheap. That is about all I can offer.

改善してほしい点:

I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing. Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.

Very Good Option for Start-up Law Firm

製品を使ってみた感想： I would rate my experience fairly positively. Again, it is a great option for a start-up firm because of the pricing and flexibility. But once your firm grows up, you may want to find a more stable and more professional billing program.

良いポイント:

We did many head-to-head price/functionality comparisons when my partners and I launched our law firm. Casefox's pricing and functionality could not be beat by anyone. We ended up using Casefox for the first 15 months of our practice as we continued to expand our team and our client base. Casefox allowed us to structure billing options the way we wanted, and it easily tracked payments made from our trust account, etc.

改善してほしい点:

Three things: there are typos, the bills looked rather unprofessional, and it often glitches! You can tell that it is created and managed by an offshore team because of the English typos. We eventually switched from Casefox to Leanlaw because Leanlaw had a more professional billing system and easily linked to Quickbooks (our accounting software).

Easy and Efficient to Use

良いポイント:

I am a solo practitioner. Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.

改善してほしい点:

I wish it was backed up to the cloud or another means automatically

CaseFox

良いポイント:

It is easy to use. I like all the features from setting up a client/matter, timekeeping, invoices, ledger, historical billings.

改善してほしい点:

I can't think of any issues I have with the software.

A great way to make money

製品を使ってみた感想： We have a small tax consulting firm. I had been tracking chargeable time on a spreadsheet, and summarizing on the monthly invoices. This software has made thousands of dollars for us in capturing consultant time.

良いポイント:

It tracks time and charges perfectly.

One of The Best Programs I've Used

製品を使ってみた感想： My experience with this program was one that I did not have to think twice about upgrading. I knew right away that it was what I have been looking for in reference to tracking time, expenses and overall productivity.

良いポイント:

It is so easy to use. It doesn't require weeks of study or taking a course to try to figure it out. I don't have a lot of time for reading manuals and trying to figure things out. I needed something I could jump right into and this was it. I use it all day every day,

改善してほしい点:

I can't think of anything that this program lacks at this time.

Multiple Practice Professional Review

製品を使ってみた感想： So far I like the fact that this product can be used across multiple industries. I would honestly say that it's a software that I can highly see in the future having multiple lawyers use it.

良いポイント:

That it has an Apple and Android compability software.

改善してほしい点:

That I'm unable to use it as Quickbooks to see how much income is left after working on a particular case.

This is a great timekeeping software that is easy to use.

良いポイント:

I like that it is online, and that my co-counsel in other states can simply log in and enter their time on my cases.

改善してほしい点:

If I had to pick something, I would say that sometimes I can get lost in the different tabs of where to go.

Good Affordable Billing System

製品を使ってみた感想： Overall, a good and affordable solution for legal services billing. Easy to use and produces many useful reports including reports that can be imported into Quick books. Things we would change: the bills update in real time, so if you want to know what you actually sent to a client, you need to keep a hard copy. Also, you cannot search by bill number, which is frustrating.

Great product, very intuative and staff is always ready to help!

製品を使ってみた感想： Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price. Love that I can access anywhere and we get daily backups. Only thing I wish was better was ability to track my time. I want to see a calendar that has just my time. So I can see a breakdown of what I billed each day on a large calendar. I can search a specific amount of time (like a week of time or 9 days of time - whatever date range I put in) and it will tell me the amount I billed and I can click on each day and it can list what I billed each day.

Excellent

良いポイント:

I absolutely love the versatility of this program and the fact that i can now monitor my staff's productivity throughout the day. These reports can be used for performance reviews.

改善してほしい点:

I have only just started using this product so we are still finding our way around it. so far i cannot find anything that i dont like

So Far So Good

製品を使ってみた感想： So Far So Good, except how they make you write a review in order to continue, either way it does a great job!

良いポイント:

It does everything

改善してほしい点:

It asks you to write a review

Just What I Need

製品を使ってみた感想： Great!

良いポイント:

This software is reliable and easy use in operating a small business

改善してほしい点:

pay plus service combined with law pay makes the process between casefox and lawpay unclear.

Very good software (use it for billing and invoicing, and tracking lawyers' times).

製品を使ってみた感想： Pros:
1. Easy to use, easy to train staff
2. No downtime issues, available at all times
3. Very reasonably priced (esp. compared to other providers)
4. Partners have visibility of the entire firm in a button Cons
1. Back-end document management system & integration could be better -- only shows main folder, not subfolders
2. Would be nice to have more 3rd party integration
3. Software updates are a bit spontaneous Overall -- great software, and we are happy to use it!

Very powerful tool with just a little bit of experience.

製品を使ってみた感想： This is an excellent tool for all of my case tracking and organization. It is slightly complicated, but don't let that scare you. Complexity should be expected in any product that has the ability to handle case management, hour tracking, client billing, and all of the other day to day responsibilities of a law office. If you take the complexity out you lose flexibility and usefulness, and with only a few hours of use I was able to fly through menus and do exactly what I wanted.