キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Domoとは

BIアナリストでも開発者でも、生データを強力なインサイトに変えることができます。

Domoの製品詳細

良いポイント:

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

改善してほしい点:

Domo can be very difficult to learn at first if you are not somewhat familiar with SQL.

Domoの評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.0
機能
4.3
価格の妥当性
4.0

おすすめ度

7.9/10

Domoの総合評価は4.3/5です。 (キャプテラに寄せられた315件のレビューより集計)。

Domoを使用したことがありますか?

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レビューを絞り込む (315件)

Dan
Dan
オーストラリアのManaging Director
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路

Executive Friendly. Easy Visual Snapshot of KPIs.

5.0 7 年前

良いポイント:

It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics. Domo is very executive friendly, and is very visibly pretty. Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo. Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

改善してほしい点:

Domo lacks some more advanced functionality, such as: (1) The ability to display on one card, data from more than one date object (2) Geo-spatial analysis TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Frank
アメリカのIT
非営利団体運営, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Better and Smarter BI Tool

5.0 2 年前

製品を使ってみた感想: easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.

良いポイント:

DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.

改善してほしい点:

Data permissions setup are sometime bid confusion: publication groups vs PDP

Colin
アメリカのStrategy
インターネット, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Like driving an automatic when you need a manual

3.0 3 年前

製品を使ってみた感想: We are using it as the business intelligence hub for all of our data

良いポイント:

Clean, fast to make very simple dashboards where the data get's pulled in from a straight forward table

改善してほしい点:

Very rigid with data structures. Difficult to tweak charts beyond the off the shelf offerings. Random outputs from Beast Modes. ETL is next to impossible to QC in a time effective manner.

Laura
エルサルバドルのDatabase Engineer
宗教団体, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Domo is the best tool for companies who don't have the resources to have their own database

5.0 2 年前

製品を使ってみた感想: They have been great, and I had a great experience with their tools. Very intuitive and flexible. The pricing is understandable, considering how many different features you get. You're basically paying for a database as well. I'm not a fan of the way the data is stored though, but it makes sense that they chose to do it that way to get the most $$ from their clients.

良いポイント:

It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive. Implementation was seamless because they offered us as much help as possible to set it all up the way it needed to be for our business structure. We also liked that this tool had many connectors that are relatively easy to use.

改善してほしい点:

It's a bit more on the expensive side. And it can get more expensive than originally planned, because of the cap they have on rows. I wasn't a fan of having to be charged for the original rows coming through and then being charged for the same rows after being transformed. There is a way to not have to create a second dataset and be charged, but for the most part, it's a needed step.

Victor
英国のHead of Insights
広報・渉外, 11~50人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

検討した類似製品:

a good product with the worst customer support

4.0 5 年前

製品を使ってみた感想: Good product with lots of promise let down by the worse customer support I've ever experienced.

良いポイント:

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

改善してほしい点:

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

Dexter
アメリカのBusiness Intelligence Analyst
消費財, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Customer Service and Implementation Terrible but Great Product

5.0 4 年前

製品を使ってみた感想: Customer Service and Implementation Terrible but Great Product.

良いポイント:

The product itself is great. It is easy to pick up and runs quickly and smoothly. We were able to implement it ourselves with a team of two in around 6 months and it has been extremely impactful on our business.

改善してほしい点:

The customer service, implementation process has been a nightmare. We went through two different consultants for implementation and don't use anything that they built for us. We would of been better off doing it all by ourselves. Customer service doesn't get you anywhere unless you call in and escalate every ticket. We got a new account rep (our first one was great) and he never even introduced himself and to this day we don't even have a phone number to contact him.

Brandon
アメリカのConsultant
医療機器, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Domo Makes Managing Easy

4.0 2 年前

製品を使ってみた感想: Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.

良いポイント:

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

改善してほしい点:

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Deepak
カナダのData Engineer
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Domo review

4.0 2 年前

良いポイント:

Ease of use and sharing with others. Dashboard was easy to create and share with stakeholders

改善してほしい点:

search dataset based on the query would make life easier, improvement new Redshift Upsert connector too

Anil
トルコのMarketing Executive
マーケティング、広告, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Data Analytics with Domo

4.0 2 年前

製品を使ってみた感想: Domo is essential tool to use for your data analytics.

良いポイント:

Domo is essential tool to use for data and it gives you huge space to work on it.

改善してほしい点:

Domo is helpful tool but they should improve the tool for.

Akshika
Akshika
インドのiOS Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Domo is a truly outstanding, sophisticated, and powerful BI programme

4.0 2 年前

製品を使ってみた感想: It assists us in seeing what is buried beneath the data. You are aware that not every data can be seen in an excel sheet. It eliminates the need to manually pull and enter all of our data, which is time-consuming. It also allows us to visualise and alter our data in ways that were previously impossible. It offers just remarkable analytical capabilities that have helped us to better leverage all of the organization's data to make choices, particularly commercial and financial ones.

良いポイント:

Every function is quite simple to use, but if you don't know how to utilise it, they provide fantastic knowledge-based publications. Domo enables us to create really well-designed dashboards that present data from numerous sources fast and effortlessly. When it comes to analytical skills, it is also a potent tool with an excellent report generator. Increases visibility into performance. It provides several chart kinds that are categorised based on the requirements. The best thing is that it generates an auto chart utilising multiple dimensions and measurements.

改善してほしい点:

When an issue happens on the SQL side, I notice it, but I'd need additional information about it. Sometimes a single statement isn't enough to explain what's wrong with the SQL. The colours are terrible, and the graphs and other elements aren't as easy to use as Power BI or other tools. The only thing that may be enhanced is the graphical tools; otherwise, it is wonderful and works well.

認証済みレビュアー
認証済みLinkedInユーザー
物流、サプライチェーン, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Makes data analysis simple for all!

4.0 2 年前

良いポイント:

Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with.

改善してほしい点:

We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved.

Ram
アメリカのChief of Party
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

A Powerful and Brilliant Analytics and Business Intelligence Tool.

5.0 6 か月前

製品を使ってみた感想: It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

良いポイント:

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

改善してほしい点:

Until now I'm yet to encounter any drawbacks with Domo.

Ajay
カナダのBusiness Systems Admin
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Domo Review

4.0 昨年

製品を使ってみた感想: Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs.

良いポイント:

It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets.

改善してほしい点:

I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users.

認証済みレビュアー
認証済みLinkedInユーザー
メディア制作, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Domo Is expensive but well worth the investment

5.0 5 年前

製品を使ってみた感想: I really like Domo it's hands down my favorite piece of software and also my favorite company to work with. It has solved countless reporting problems an saved thousands of hours spent repetitive reporting tasks for our team.

良いポイント:

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations. The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve. You never feel helpless with Domo, only empowered

改善してほしい点:

It costs a fortune and they have no entry level packages. they also have a habit of releasing awesome features that aren't included in the main package and that cost puts the platform well out of reach for most companies.

Jagar
アメリカのInformation technology analyst
教育管理, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Elevate Your Business Intelligence with this Powerful Visualization tool

5.0 6 か月前

良いポイント:

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

改善してほしい点:

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.

Jeff
アメリカのVP-Information Systems
建設, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Turn data in to actionable information

5.0 5 年前

製品を使ってみた感想: As mentioned in the pro’s section, we have had several wins as a result of our use of Domo. Safety performance has improved because Domo has surface information that helps us hold our employees accountable. From the employee’s perspective, they are able to see what is expected of them and also see how they are performing to those expectations.

良いポイント:

From loading data all the way to visualizing it, domo’s tools make the process very simple. Our business leaders now have accurate and timely information which helps them make informed decisions. We have several documented organizational improvements as a result of our Domo initiative.

改善してほしい点:

Of all the software systems I have been involved in procuring, domo has the least amount of “cons”. One suggestion would be to include some type of utility to maximize the efficiency of datasets. We tend to create datasets that are probably redundant, it would be cool to have a way to know when that happens.

Scott
アメリカのPlanning & Logistics Manager
プラスチック, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Wouldn't want to live without DOMO

5.0 5 年前

製品を使ってみた感想: I use DOMO everyday and believe in the power it has to communicate actionable metrics. Wouldn't want to do business without it.

良いポイント:

Once DOMO cards are setup, DOMO is the fastest way to get virtually real time data to drive smart decision making. DOMO has the ability to be as simple or complex as the organization wants the data to be when presented. DOMO eliminates our excuse that managers don't have access to data to do their jobs. The range of data that can be accessed is incredible. Our ERP software, sales database and spreadsheets are all available. All aspects our organization have visual representation in DOMO that team members can see on workstations, video monitors or by email alerts. Portability on devices is also great.

改善してほしい点:

Cost...of course. Small organizations may have a difficult time justifying the cost.

Yuan
アメリカのSenior Data Scientist
健康、ウェルネス、フィットネス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Easy-To-Work Business Intelligence Tool

5.0 5 か月前

良いポイント:

DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. The graphical programming tool (ETL) is another advantage for code-less development. The visualizations and dashboards are great for our business intelligence activities.

改善してほしい点:

It's hard to set up the PDP policies even with the dynamic PDP policy since all the attributes need manual inputs. The help function is not that friendly.

Liam
アメリカのReal Time Center Senior Engineer
医療機器, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Easy to Learn Data Visualization Tool

5.0 5 か月前

良いポイント:

I like the speed I can create new cards to better understand the data behind user complaints or potential areas to improve our system and customer experience. I also appreciate that it was easy to learn the software on the job with a limited background in data.

改善してほしい点:

I sometime wish I could create my own card template, and have had to export data to excel to create specific visualizations. Additionally, combining data sources can be clunky.

Morgan
アメリカのData Analyst
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Good all-in-one platform

4.0 2 年前

良いポイント:

It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.

改善してほしい点:

Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.

Neha
アメリカのSr. Data Analyst
コンピュータ・ネットワーク, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Easy to use and quick development turnover

4.0 2 年前

良いポイント:

Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.

改善してほしい点:

Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.

Peter
アメリカのVP
メディア制作, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Solves Monday Report Hell

5.0 8 年前

製品を使ってみた感想: Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

良いポイント:

Can connect to just about anything. Collaboration is easy. Easy enough on mobile that our executive team can use it.

改善してほしい点:

Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable. Alerting is pretty basic, would like to see more there.

Yuval
アメリカのCo-Founder and CTO
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

The right balance between functionality and ease of development

5.0 2 年前

良いポイント:

The platform that my company (HData) develops includes business intelligence capabilities. Domo proved to have the right balance between the functionality we were looking for and ease of development that ultimately translated into time-to-market.

改善してほしい点:

It's difficult to customize tooltips from the base toolset, you can get around that with some custom tools but we don't have the bandwidth for that. Beast Modes are not as straightforward.

Lexi
アメリカのIT Data Analyst
小売, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Domo Review

4.0 2 年前

良いポイント:

Domo is very user friendly, it is incredibly simple to create visualizations, join data, and create dashboards.

改善してほしい点:

I wish there were more connectors available and that some connectors were more robust in the data they are able to pull in. For example, I would love a loop returns connector and I wish the Shopify connector was able to pull in custom reports. I also wish you could do more with beast modes as far as functions and scripting.

Chen
イスラエルのBI team lead
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Domo is nice, but has too many problems with loading datasets.

3.0 2 年前

良いポイント:

visualizations, ddx.

改善してほしい点:

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.