Bookeoとは

予約に関するコミッションや手数料は不要です。月額$39.95からの固定プラン。簡単に収益を増やすことができます。

Bookeoの詳細

良いポイント:

This software has several options that can benefit our industry (escape rooms) such as offering multiple booking options.

改善してほしい点:

In the end the client rejected it because they said it's extremely ugly. Yeah, the graphics are really dated, looks like something between Windows 98 and XP style.

Bookeoの評価

評価ポイント

使いやすさ
4.2
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.3

おすすめ度

8.0/10

Bookeoの総合評価は4.4/5星です。 (キャプテラに寄せられた88件のレビューより集計)。

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レビューを絞り込む (88件)

Ani
Ani
アメリカのOwner
認証済みLinkedInユーザー
病院、ヘルスケア, 自営業
ツール使用期間: 2年以上
投稿者のソース

Book Anytime

5.0 昨年

製品を使ってみた感想: Very happy with what I need it for, plus they have wonderful customer service.

良いポイント:

The ease of set up & use. I can charge clients online without wasting time after the session.

改善してほしい点:

To have more tools available the price increase is too high

Bookeoからの返信

昨年

Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon

認証済みレビュアー
認証済みLinkedInユーザー
消費者サービス, 自営業
ツール使用期間: 6~12か月
投稿者のソース
ソース:GetApp

I like it, but could use a few tweaks.

4.0 8 か月前

製品を使ってみた感想: Customer service is great if you have an issue, problem or don't understand something with setting up or how something works, but as for suggestions or feedback, basically go around what your asking, suggesting, copy and paste a link or tell you it is what it is in a nice way in email.

良いポイント:

Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration

改善してほしい点:

Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.

Bookeoからの返信

6 か月前

Hi, Thank you for your valuable feedback. Please note that with Bookeo, you can force bookings to start at specific times, and also leave an automatic gap between appointments. If you need to set that the gap should be applied only to some services, then you could use another Bookeo product, that would allow you to set specific settings for each service you offer. You can add custom messages in the booking confirmation and reminder emails. The same account user can be logged into one device at a time. Multiple account users can log into their accounts simultaneously. A business can select the payment gateway they want to integrate and set their payment terms. Please do not hesitate to contact our support team if you need any further assistance Thank you again for leaving your review. Shannon

Jacob
オーストラリアのOwner
運輸、トラック、鉄道, 2~10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Happy Customer

5.0 先月 新着

良いポイント:

I like that Bookeo is easy for the customers to make a booking. I like not having to waste time answering calls and emails. Through word of mouth customers have shared my website and booked without any interaction. Sales without the work - is there anything better? I have butchered the system to create a booking service for an Airport Shuttle service. That this is possible is impressive. It then allows me to download reports so that I can then create runsheets for drivers- through excel and creating rules and formulas, this is quite quick.Its relatively inexpensive and easy to learn.Integrates well with Xero

改善してほしい点:

There could be more features.... but this would cost more money. Changes to the booking system requiring a password. This has now been changed due to feedback.

Christine
オーストラリアのAccount Manager
不動産, 51~200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Very basic and no desire to improve

3.0 2 年前

製品を使ってみた感想: I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

良いポイント:

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

改善してほしい点:

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Bookeoからの返信

2 年前

Hi Christine, Thank you for taking the time to leave a review. I read all the support requests you sent us and the timely replies from our support team. Please note that: - Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API. - The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems. Shannon

Jennifer
アメリカのParanormal tour guide
エンタテインメント, 11~50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

検討した類似製品:

Bookeo review by Jen

4.0 4 か月前

良いポイント:

The product looked great and was easy to use from a customer perspective. Openings were clearly shown and paying for the booking was easy. I got an email confirmation and receipt.

改善してほしい点:

I actually used Bookeo to purchase a ticket myself before using it for my own business. The product went from easy to use to not at all easy. The customer service department is of little help and it really put a negative spin on my experience.

Bookeoからの返信

4 か月前

Thank you for posting a review, Jennifer. We set a high standard for our Customer Support and are truly sorry to hear that our standard was not met in your interaction with our business. Unfortunately, you did not provide your company name and therefore we can not search for correspondence with your business. We would like the opportunity to investigate your feedback further so that we can deliver a better experience next time. You may reach us anytime at [email protected]. Again, thank you for your feedback! Shannon

Stacie
アメリカのOwner
レクリエーション施設・サービス, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

検討した類似製品:

Very happy customer for over a year!

5.0 昨年

製品を使ってみた感想: I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.

良いポイント:

1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!

改善してほしい点:

Nothing! Everything has worked great for me so far.

Bookeoからの返信

12 か月前

Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon

Cédric
スイスのDirector
代替医療, 2~10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Best software until, Vest value, Best Support

5.0 3 年前

製品を使ってみた感想: SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

良いポイント:

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

改善してほしい点:

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Bookeoからの返信

3 年前

Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon

Vanessa
アメリカのOnboarding manager
コンピュータ、ネットワーク・セキュリティ, 11~50の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

Not created for National business (NOT timezone friendly)

4.0 3 年前

製品を使ってみた感想: Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

良いポイント:

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

改善してほしい点:

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Bookeoからの返信

3 年前

Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon

Lauren
Lauren
アメリカのExecutive Editor, Work Truck Magazine
認証済みLinkedInユーザー
出版, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

Perfect Booking Software for Aerial, Dance, or Fitness Studio

4.0 4 年前

製品を使ってみた感想: Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

良いポイント:

I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

改善してほしい点:

It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Bookeoからの返信

4 年前

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes. Thanks again Shanno

Laura
アメリカのOffice Manager
非営利団体運営, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Excellent Customer Service

5.0 5 か月前

製品を使ってみた感想: Mainly positive and the customer service is unparalleled.

良いポイント:

I love that when I have an issue Customer Service responds very quickly and my issues always get resolved in a timely manner

改善してほしい点:

It can be difficult to change a schedule if there are future bookings. For example when we go to or from daylight savings time it's a real chore to change tour times.

Bookeoからの返信

4 か月前

Thanks again for being a loyal customer and writing this awesome review, Laura. We strive to provide superior customer service and we are very happy to hear that you are enjoying Bookeo. Shannon

Tami
アメリカのOwner
エンタテインメント, 11~50の従業員数
ツール使用期間: 1年以上
投稿者のソース

検討した類似製品:

Decent software that could offer more features

4.0 3 年前

製品を使ってみた感想: Overall it’s fairly good software, but there is always room for improvement.

良いポイント:

This software has several options that can benefit our industry (escape rooms) such as offering multiple booking options.

改善してほしい点:

We have some unique situations that could use some more options for booking purposes such as applying promos to only certain groups of people.

Bookeoからの返信

3 年前

Hi Tami, thank you for taking the time to write this review about Bookeo and how it can benefit escape rooms. We also appreciate you choosing Bookeo not only for its features, but also for its pricing model. Unlike some of our competitors, Bookeo does not charge fees to your customers. We only charge a low monthly fee. If you have any questions or need assistance, please do not hesitate to contact us. Cheers Shannon

Sharni
のOwner
, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース
ソース:SoftwareAdvice

Does the job, but could it do better

4.0 6 年前

製品を使ってみた感想: If you book any kind of classes, this software does the job.

良いポイント:

Manages multiple teachers and rooms/resources. Mostly easy to use Accessible from anywhere Can integrate into any site Takes payment for you.

改善してほしい点:

Would be good to have a calendar format. You cant show the public the google calendar as it shows private info. I have had this software for over 5 years, and only seen one or two improvements. There are features it could do with but they do not seem to be working on it. Given that it is a subscription model, one would expect the software to be improved upon regularity. Back end could be friendlier. Not as mobile friendly as it could be. Takes a bit to teach staff how to find classes and create bookings in store.

Sean McCoy
アメリカのGame Quality Manager
エンタテインメント, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Bookeo for Customer

4.0 4 年前

良いポイント:

The administrative side of bookeo is great! Very easy to navigate for our side. Everything is on a thin list, and it's easy to search for things.

改善してほしい点:

The customer side of bookeo is a little less clear. Customers will often select the wrong date.

Bookeoからの返信

4 年前

Sean, Thank you so much for the detailed review! We love hearing this kind of feedback from our clients, and appreciate you taking the time to lay out your experience. There are a few settings that you can change in your account to solve the issue you reported. I will ask one of our technicians to send you an email about this. Never hesitate to reach out with any questions or suggestions! Thanks again, Shannon

Jenny
英国のOwner
レジャー、旅行、観光, 2~10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Great helpful staff

5.0 3 年前

製品を使ってみた感想: Great couldn't wish for better

良いポイント:

Easy to use and if there's anything I can't undertsnd I can get prompt and efficient help from Bookeo

改善してほしい点:

Sometimes it's a bit complicated but in view of how much there is to set there is nothing that can be done to solve this

Bookeoからの返信

3 年前

Thank you for posting this amazing review, Jenny! We are happy to hear that you've found Bookeo easy to use and that you like the low monthly subscription fee. Please do not hesitate to reach out if you need help, we are always available. Thanks again Shannon

Tim
アメリカのOwner
写真, 2~10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Tim review

5.0 3 年前

製品を使ってみた感想: The best part about the service is the customer support, being able to email and getting back a response very quickly Without us having to schedule an appointment just to talk to somebody, has been the most positive thing for us. every time we email we have a response within 10 to 20 minutes.

良いポイント:

Tech-support and ease of scheduling ................

改善してほしい点:

So far so good, not to much to complain about

Bookeoからの返信

3 年前

Thank you for posting this amazing review, Tim! We are happy to hear that you've found Bookeo easy to use and that you love working with our amazing Support Team. Thank you again, and never hesitate to reach out! Shannon

Sherry
アメリカのOwner
エンタテインメント, 2~10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Soooo glad I switched!

5.0 2 年前

良いポイント:

Its reasonable priced and they are VERY on top of customer service. Dont be detered by their email based service. I have needed their help many many times and they always get back to me right away. Sherry Escape this boise

改善してほしい点:

Honestly, so far nothing and Ive been using it for a year.

Bookeoからの返信

2 年前

Hi Sherry, Thank you for your review and for choosing Bookeo. It's great to read that you are happy with our low, fixed monthly fee and that you appreciate not being charged commissions or consumer fees. Please do not hesitate to contact us if you need any assistance. Thanks again Shannon

Émilie
カナダのAcupuncturist
健康、ウェルネス、フィットネス, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

Review on Bookeo

5.0 5 年前

良いポイント:

Overall easy to use. Custumer's service really fast to respond and every time resolved the problem with courtesy. That's principally why I write the review today.

改善してほしい点:

A lot of functionality but that's ok. It would be nice if it was offered in french.

Bookeoからの返信

5 年前

Émilie, thank you for the great review! Please note that Bookeo is fully translated into French and we also have French speaking customer support agents. Never hesitate to reach out with any questions or suggestions! Thanks again, Shannon

Theodore
Theodore
アメリカのSystems Ana;lyst
情報技術、情報サービス, 11~50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Bookeo is BookSmart

4.0 4 年前

製品を使ってみた感想: Overall, the experience that I had, I can say that I liked very much the ability to customize the way your screen looks. It gives you a lot of options. You can choose how you want to have the customer see when he logs on. They also let you make use of the common day technology, such as sending text alerts and also email, etc.

良いポイント:

Bookeo Software makes a suite of programs used for the purpose of managing and organizing reservations online with idea of eCommerce. The programs are Bookeo: Appointments, Classes and Courses and Activities. All these programs are easy to install and for the most part easy to use.

改善してほしい点:

The only thing that I can say is the sometimes it can be a little cumbersome in finding things. There seems to be a screen calculated spacing limit of items on the screen. What it does is put things that are outside that limit on another screen. which will appear on another tab. Now it keeps good organization of this. If you have a lot of activity going on, you may end up with a few tabs to go through to find what you need.

Bookeoからの返信

4 年前

Theodore, thanks for the detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Thanks again, Shannon

Michael
オーストラリアのOwner
ツール使用期間: 不明
投稿者のソース

Bookeo - A seriously amazing business appointment application!

5.0 7 年前

製品を使ってみた感想: I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception. I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website. And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later. I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Bookeoからの返信

7 年前

Hi Michael, Thank you for this great review! We are glad that you like Bookeo's seamless website integration and all the features that Bookeo offers. Our awesome Support Team is always happy to help you out, so please do not hesitate to contact us if you have any questions! Alice

Dan
カナダのOwner
, 2~10の従業員数
ツール使用期間: 6~12か月
投稿者のソース
ソース:SoftwareAdvice

easy to use-perfect for small business

5.0 5 年前

製品を使ってみた感想: A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t use and one of the most cost effective options I have seen.

良いポイント:

simple back end with enough options to fully customize your online booking system. A easy to use client management system that also allows you to manage your staffing.

改善してほしい点:

unfortunately bookeo is unable to directly link to a online waiver service-this is the only part of the system I wasn't happy with

Claire
アメリカのManager
健康、ウェルネス、フィットネス, 2~10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Simplifies a Complicated Process

5.0 4 年前

製品を使ってみた感想: We are so grateful that Bookeo allows our clients to easily view studio space availability at a glace, make reservations , and pay for the those reservations with a credit card, which they were not able to do previously.

良いポイント:

Bookeo helps me keep track of all our studio reservations. With Bookeo, our clients now have the ability to reserve the studio space, and they can also pay for those reservations all in one place.

改善してほしい点:

With so many features and options, it took me and our staff a little longer than usual to get accustomed to the interface.

Bookeoからの返信

4 年前

Claire, thank you for the detailed review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available. Cheers Shannon

Orsi
ハンガリーのManager
ツール使用期間: 1~5か月
投稿者のソース

The most complex booking system that exists

4.0 5 年前

製品を使ってみた感想: A great booking system for a decent price.

良いポイント:

Prove me wrong, but I haven't found a booking system that has more features than Bookeo. Their customer support is wonderful which helps when you try to set up your account at first, as it can be quite hard.

改善してほしい点:

The design is not their best quality, it's a bit too plain but as you can upload your own CSS it's manageable.

Bookeoからの返信

5 年前

Thanks for the review, Orsi! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Bookeo is a flexible and feature-rich product, and we strive to keep it simple to set up and use. If there's ever anything we can help with, please don't hesitate to reach out! Cheers Shannon

Kevin
のowner
ツール使用期間: 不明
投稿者のソース

Hands down, the best.

5.0 11 年前

製品を使ってみた感想: If you need on line booking software, look no further.

良いポイント:

I spent several hours looking at online booking software. I even signed up for three other services before I went with Bookeo. So I think I am well qualified to say that Bookeo leaves the competition in the dust. They have more features and more customizations options than any of the others and they still manage to have competitive rates. They have answered every email I sent them and one time when I had a glitch with google chrome, they found a solution in less than 24 hours for me. The software is perfectly integrated into my website. I couldn't be happier.

改善してほしい点:

I'm having trouble thinking of any. I wish there were a few more customization options, but I'm certain that what I want would require writing the software myself.

Nicholas
アメリカのOwner
エンタテインメント, 自営業
ツール使用期間: 1年以上
投稿者のソース

I did stop using this but only because a competitor offered me a better deal

5.0 4 年前

良いポイント:

This program worked amazing for our reservations.

改善してほしい点:

Is and Australia based company and we are located in the U.S.

Bookeoからの返信

4 年前

Thanks for taking the time to us a review, Nicholas! We really appreciate it. Cheers Shannon

Roger
のChief Financial officer
ツール使用期間: 不明
投稿者のソース

Implementing a booking system

4.0 11 年前

製品を使ってみた感想: Just what we wanted. I would recommend it to anybody.

良いポイント:

It did everything we needed and more. We can schedule and book classes, rearrange dates, and teachers. It is very flexible, and even flags errors when I try to put 2 classes in one room, or one instructors teaching two classes at once.

改善してほしい点:

It took a fair bit of learning. There are a few quirks in it (that the customers do not see). For example when you set up a course you can specify the instructor and location, but when it is all set up, you have to go back and specify the instructor and location again.