絞り込み条件:

評価の平均値

  • 総合評価
  • 使いやすさ
  • カスタマー・サービス

OneDeskの概要

OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app.

OneDeskの詳細

2件のレビューを表示中

Bobby K.
Bobby K.
Statistical Data Analyst in
認証済みLinkedInユーザー
政府機関, 51-200の従業員数
Used the Software for: 1~5か月
投稿者のソース
ソース:GetApp
4 4 年前
Rakesh S.
Used the Software for: Not provided
投稿者のソース
ソース:GetApp

Good solution to combine voice of the customer with product management

4 10 年前

Comments: It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/

Pros:

For a first-time user of the product, I thought support was excellent