Dayforce HCMのレビュー

Why we LOVE Dayforce

製品を使ってみた感想： Dayforce has changed our life for the better

良いポイント:

Ease of use for Payroll staff. end user training is a breeze

改善してほしい点:

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Loving Dayforce

製品を使ってみた感想： Using Dayforce has been great. Once you go through the initial setup for the organization and workout any issues, the system really makes processing payroll easy. Dayforce is always on top of the latest trends and offers a multitude of products for businesses.

良いポイント:

The ease of processing and transmitting payroll.

改善してほしい点:

I would have to say building reports from scratch.

Dayforce HCM

良いポイント:

The system is generally user friendly. The Hub feature is nice

改善してほしい点:

The recruiting module seems like an afterthought. Recruiting is my main focus.

Dayforce for Recruitment

製品を使ってみた感想： I used Dayforce for recruitment, it's been great at keeping my roles organized and sending communications and offer letters to candidates quickly.

良いポイント:

I used Dayforce for recruitment, it's a great ATS to keep my job requisitions and candidates organized1

改善してほしい点:

I don't like that you can't add an attachment when sending an email, or that email responses aren't tracked in DF

Does the job

製品を使ってみた感想： Generally positive. It's niche for certain industries, US or Canada are great.

良いポイント:

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

改善してほしい点:

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Dayforce Review

製品を使ってみた感想： It's been ok. It does what it needs to do.

良いポイント:

The ACA reporting and benefits management.

改善してほしい点:

Not very user friendly on the employee side.

Dayforce Live customer since 2014

製品を使ってみた感想： Having 3 countries live is hard but I wish we could do more for the simple items. For example, ROE in Canada, mainstream it instead of putting it in Payroll only.

良いポイント:

The live payroll information. Being able to see a moment in time pay check. No wait needed.

改善してほしい点:

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Good product with a promising future.

製品を使ってみた感想： Overall positive experience with Dayforce. The platform allows us to configure changes as needed without the ability to rely on Dayforce support. Dayforce Tax could use some improvement.

良いポイント:

The ability to configure changes within the application for our organization.

改善してほしい点:

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Simple and easy

製品を使ってみた感想： Overall I was very satisfied with the experience I had with dayforce.

良いポイント:

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

改善してほしい点:

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Great digital alternative to time tracking

製品を使ってみた感想： Overall Dayforce has been great for us to allow everything to be easily accessed and much more organized. I'd highly recommend this to anyone that is looking to replace tedious paperwork with a digital alternative

良いポイント:

Dayforce allowed our company to put timesheets and other information in a digital environment and allow us to rely less on paper and keep everything more organized.

改善してほしい点:

Absence of leave tracking such as vacation could be improved, allow end users to customize different options for sick leave, bereavement etc.

We use Dayforce for all our payroll activities.

製品を使ってみた感想： Our entire organization has been using Dayforce now for several years. It is user friendly and can be learned quickly even by our employees who are not very tech savvy.

良いポイント:

Dayforce is a "one for all" program that handles all of our workforce time tracking and scheduling needs.

改善してほしい点:

I have found that management approvals through the app are not quite as easy as they are online.

Best HRIS System Available l!

製品を使ってみた感想： Wonderful total system!!

良いポイント:

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

改善してほしい点:

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Dayforce the future of employee services

製品を使ってみた感想： Grrrreat!

良いポイント:

The Reports are very good and the product is easy to navigate.

改善してほしい点:

Calling for support is a task. It is hard to get through when you are at a critical moment.

Dayforce

製品を使ってみた感想： Customer support needs improvement

良いポイント:

Real time payroll calculation is extremely beneficial.

改善してほしい点:

Customer support is very difficult, often a language barrier.

Why choose Dayforce?

製品を使ってみた感想： Overall, Dayforce has been able to meet our needs and our support team is always available when questions come up. Our TAM has made the transition to Dayforce as well as our day to day issues n opportunity to learn and resolve instead of pain points that frustrate us.

良いポイント:

Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting.

改善してほしい点:

If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents.

My thoughts about Dayforce being an employee and a customer

製品を使ってみた感想： Dayforce is a company that has very high standards for themselves, they keep continuously innovating themselves and are uphold the ideals of a company that stands by "Makes work life better"

良いポイント:

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

改善してほしい点:

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

Decent HR Software Program That Gets the Job Done

製品を使ってみた感想： Dayforce HCM is our main source for anything employee-related and it has been a consistent and useful resource for us. It has the information we need and when we need it, and we can trust and depend on them to provide the functionalities we require. Although not as UI/UX friendly as other software platforms such as Workday, it is a relatively cheap platform that allows employees to do what they need to do.

良いポイント:

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

改善してほしい点:

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

Expect the Unexpected

製品を使ってみた感想： We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need. Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished. I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

良いポイント:

It is highly configurable. It handles changes due to union contracts with ease.

改善してほしい点:

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Dayforce has completely changed how we do life at Kern Health Systems HR.

製品を使ってみた感想： HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.

良いポイント:

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

改善してほしい点:

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Creating a partnership for the 21st century and beyond!

製品を使ってみた感想： For the first time, we are able to provide our Executive team an HR Scorecard with data that is trusted. Because the system is fully integrated each process can feed the next. For example, Salary Planning is completed after performance reviews. The performance ratings pull into the compensation planning feature, which when completed and approved, get posted to payroll without human intervention or possibility of data entry errors. When errors affect employee data and pay, we are not providing the best employee experience. This system mitigated the risk of errors with the ability to integrate so many of our HR processes.

良いポイント:

We came from an environment that used 7 different systems and did not integrate well. Dayforce's fully integrated HRMS has made a wolrd of difference within our organization. Not only has it alleviated administrative burden on HR, but our managers have more information at their fingertips that allows them to make sound decisions and perform efficiently.

改善してほしい点:

I can't say that there is a feature that I like least. We implemented the full suite (minus benefit administration) at the same time, so there is definitely a learning curve when configuring that many modules at the same time. In fact, there are modules that we are still learning the full capabilities of and have yet to fully maximize every aspect of this system.

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

製品を使ってみた感想： Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

良いポイント:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

改善してほしい点:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces. Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Our experience with Day force has been great from Implementation on. We never felt alone.

製品を使ってみた感想： Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.

良いポイント:

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Empower your workforce

良いポイント:

Workforce Management and the data from scheduling has empowered our organisation to understand staffing costs and enable savings.

改善してほしい点:

There is a need to bring ED&I information relevant to the UK to Dayforce

Good if you need basic, cheap software; a joke otherwise

製品を使ってみた感想： I had a love/hate relationship with it. It was easy to log in and out, the basis of the system to track employee hours. Many times in 2016/2017, the software wouldn't read those clicks though, so myself or colleagues would be working for several hours or off work for several hours only to realize our logging in or out hadn't took. Then we'd have to bother our boss to do it, who was hostile about doing so. Having worked in tech, I understand bug issues, but this is a big one to have. The software is affordable, which is why our company chose it. If the bug issues were resolved for good, I'd feel more confident recommending it.

良いポイント:

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

改善してほしい点:

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

Empowering Team Members

製品を使ってみた感想： Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

良いポイント:

• Our team members are excited about the user friendliness of the program, • Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. • Managers have raved about being able to schedule within labor guidelines and team member availability. • Time Off requests are easier to track, schedule, approve/decline. • Personal Action Form items that require approval are now electronic, which has smoothed out our process. • We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, • We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

改善してほしい点:

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.