Dayforce HCMのレビュー

Our experience with Day force has been great from Implementation on. We never felt alone.

製品を使ってみた感想： Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.

良いポイント:

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Dayforce realistic review

製品を使ってみた感想： It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn.

良いポイント:

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

改善してほしい点:

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

Dayforce - Implementation Beware

製品を使ってみた感想： Bumpy at best. Some days I actually say I miss ADP.

良いポイント:

I like the 'one' database aspect the best.

改善してほしい点:

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Dayforce HCM Review: A Comprehensive Solution

製品を使ってみた感想： Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for businesses looking for a comprehensive solution. It has a wide range of features and is relatively easy to use. However, its cost and complexity may be a hindrance for some businesses.

良いポイント:

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

改善してほしい点:

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

One solution for HR, payroll and scheduling needs

製品を使ってみた感想： My overall experience has been wonderful. I and the company have been able to achieve many tasks conveniently with the software and it has increased our growth.

良いポイント:

The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.

改善してほしい点:

The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.

My unique experience with DayForce HCM

製品を使ってみた感想： Easy program is a powerful program in many aspects that saves you time and many applications, so it is a wonderful application

良いポイント:

I liked the method of managing performance, managing benefits, the method of employment services, and how to reach employees. There are many methods that I really liked and I want to share them with everyone, and I really liked the ease of posting jobs, applying for them, and displaying applicants,It is a very easy-to-use application and I recommend you to try it

改善してほしい点:

Payroll management system It does not work with large companies

Dayforce - one stop HR shop!

製品を使ってみた感想： Lately, I would say our overall experience has been positive. Having a good understanding of the backend is crucial to being able to troubleshoot problems before involving support.

良いポイント:

As we keep adding modules we are finding we like it more and more. Having more processes and data in the system gives us so many more opportunities to discover and gain efficiencies across the HR team.

改善してほしい点:

Admittedly, our initial go live was a disaster, but it gave us a good opportunity to dive into the back-end and really learn how the system works, and how decisions and processes in one area of the system can have positive (and negative) consequences in other areas of the system.

Dayforce to the Rescue

製品を使ってみた感想： We have saved serveral trees with the use of Dayforce. The onboarding process is easier to engage in from the employee, managers, and support personnel.

良いポイント:

Dayforce is a very robust system with a single record. I like having one system to send managers, supervisors and employees to use for all of our HR and payroll needs.

改善してほしい点:

I would like to see enhancements in job descriptions in the Org Setup area of Dayforce.

The Best

良いポイント:

I love that dayforce can be used for scheduling and timesheets by all of our employees and managers. Organizing vacations, sick days, etc.Dayforce is used in our company to keep track of employee benefits, salary changes, and other things. I love that everything is in one place and that you can buy so many more features!

改善してほしい点:

We end up having to enter a lot of data manually because there are some external requirements for our benefits that does not directly connect to Dayforce.

Dayforce helps with efficiency and effectiveness

製品を使ってみた感想： More time to focus on team building and ensuring healthy work environment

良いポイント:

Online Time management being able to access staff time management away from the office

改善してほしい点:

I never used other products to compare Dayforce hcm therefore have no complaints

Employee-friendly self-service once implementation hills are climbed

良いポイント:

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

改善してほしい点:

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

Probably more cons at this point than pros

製品を使ってみた感想： It is a single platform and we are still working to integrate each module to the full potential.

良いポイント:

It is pretty easy to use and it is a clean looking platform.

改善してほしい点:

Some of the things I like least about the software are the custom reports (creating can be difficult as I can't pull in all the fields I believe I should be able to from the employee profile - i.e. GL splits); I am finding the mid-year HSA enrollment changes to be very difficult (employees find it difficult as well); and the GL setup is not conducive to making manual changes during the year. I have to constantly contact support to make changes and go through multiple tests just to get to where we need to be for reporting.

Getting Better

製品を使ってみた感想： The ease of use with Dayforce has been dependent on how well our legacy information has come over during implementation and the learning of the users. My biggest hurdle has been that with HR/PR SQL, I knew everything and how to fix it, this has been a steep learning curve for me.

良いポイント:

The integration between HR, Payroll, Time & Attendance and Benefits is the main reason we went with Dayforce. It gave us an all inclusive solution to our needs

改善してほしい点:

The reliance on Silverlight has been the main drawback, but that is going away soon. The other issue has been a latency issue for our satellite users; the time to load IE has been a problem but the ability to use Chrome has helped.

Best Decision We've Made

製品を使ってみた感想： We do not use paper time sheets, this has the HR function which we have never had before.

良いポイント:

Payroll and HR is more efficient. It's easy to use an learn. I love the educational feature.

改善してほしい点:

There is really nothing I don't like. I think we were so outdated on the system we had before that everything on this system was an improvement.

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

製品を使ってみた感想： Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

良いポイント:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

改善してほしい点:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces. Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Expect the Unexpected

製品を使ってみた感想： We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need. Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished. I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

良いポイント:

It is highly configurable. It handles changes due to union contracts with ease.

改善してほしい点:

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Review of Dayforce HCM

製品を使ってみた感想： Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

良いポイント:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

改善してほしい点:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Dayforce HCM great for Payroll and HRIS

製品を使ってみた感想： Dayforce works great under the right circumstances, but they still have some work to do to gain a bigger market share.

良いポイント:

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

改善してほしい点:

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

Transformation

製品を使ってみた感想： My overall experience was good. Our implementation team kept us on track and asked us questions to understand our business and processes and recommend best practices for us. I would and have recommended Dayforce to others.

良いポイント:

Our business was heavily paper driven prior to using Dayforce. We had an older payroll system, no benefits administration, a separate time and attendance system outside of payroll, a manual recruiting and manual learning process. What I like most about Dayforce is that it’s a single platform that will house all important employee information is together. I no longer have managers calling to ask if someone has vacation time available, or if someone took a class. It’s visible to managers at the touch of a button. Dayforce has also allowed us to customize our system to the features we want and need. We are using payroll, WFM, Time and attendance, benefits, recruitment, performance management, compensation, on boarding and learning. It has allowed us to transform the way we do our jobs by eliminating all the paper forms and empowering our employees and managers.

改善してほしい点:

The downside is that each module that we purchased is a separate cost. This is a good and bad thing, we only pay for what we need, but since I want everything we need to pay for it.

Phenomenal Human Resources Software, Highly Recommended!

製品を使ってみた感想： My overall experience with Dayforce HCM has been great. It took me only a couple of minutes to set up my payroll administration preferences, my benefit preferences, as well as several other aspects of the on-boarding experience which employers typically ask of their new employees. I have not experienced any issues thus far in using Dayforce HCM, and I have been using it for quite a while now.

良いポイント:

There are multiple things that I enjoy about Dayforce HCM, some of which include the ability to simply and efficiently administer payroll information such that employees would be able to enter their personal bank account information, how they would like their pay distributed among multiple bank accounts, if applicable. I also very much like the simplicity of the user interface when dealing with benefit administration, which can get very confusing with other HR softwares, but not with Dayforce HCM. Keeping tracking of PTO is also very streamlined, as the amount of PTO available increases, or decreases, in real time. Paystubs are easily accessible, also. Lastly, customer service, whenever needed, is always happy to help and is always available to answer the call in a just a few minutes. Highly recommended.

改善してほしい点:

The only possible aspect that I can point out as a negative when it comes to Dayforce HCM is its pricing brackets. Compared to other HR services, the price is a bit more expensive, which may become an obstacle for some, but when considering the value of the service you would be getting, I feel it is well worth it. Outside of the potential pricing barrier, I honestly have nothing else to point out as a negative, as the service does everything it promises to be able to do, and efficiently.

Dayforce is a great partner for our success

製品を使ってみた感想： It has been Good but with a lot of areas for improvement

良いポイント:

Cloud Base accessible and portable. Easy customization as clients we can create and modify fields on our own very quicly

改善してほしい点:

The difficulty interfacing data, and the there is much opportunity for improvement in interfacing. Most of the interfacing had to be on our own with little support. We think the support was not enough and has created delays and painstaking situations.

Issues with employee onboarding

製品を使ってみた感想： Overall experience with Ceridian dayforce has been average. I have had many employees comment to me that going through the onboarding process on the site is quite a headache.

良いポイント:

Dayforce HCM was the first payroll software that I worked with and still work with daily. It is easy to get acclimated to the software, and it is quite straightforward in terms of onboarding employees. It is easy to have integrations with Dayforce into our other time-tracking software's, and we have had no issues with customer support.

改善してほしい点:

We used Dayforce for employee onboarding. Unfortunately, it seems as if this feature is not very functional on a cellphone or a mobile device. Many of our employees did not own laptops, so there were frequent difficulties in trying to get them to complete the onboarding, as they could not open the software. Dates in dayforce are also very stringent .If there is any errors with any dates, it is a headache to attempt to fix and frequently will take a team of us to try and see what is going on. It can feel like a picky/finicky software to use. The main issue for our company, is really the onboarding piece as it should work and be accessible for everyone to use, despite the device.

Great HCM product that will save your company labor costs and help you in every aspect of HR & Payroll

製品を使ってみた感想： I LOVE the system! We just went through the Thomas fire in Southern California and without this system we would not have been able to communicate with our staff. While we were being evacuated, I was trying to send payroll and if we were still with ADP we never would have been able to. I would have had 750 employees that were evacuated, some had lost everything and they would not have gotten paid. Dayforce literally saved the day for everyone. We were closed for 5 weeks and without the messaging capability through Dayforce, we wouldn't have been able to communicate with our staff. I was able to check on employees and answer questions while I too was evacuated. The system gave us some relief in a time that was scary, emotionally draining and stressful. The gratitude I have for making this switch from ADP to Ceridian before the fire happened, can't be put into words. Other payroll professionals will know the stress of not being able to send a payroll, but in the worst time for me I did not have that stress. The system offers so much and no other Payroll & HR software provider even comes close.

良いポイント:

Robust system, everything is in 1, constantly enhancing the system, Insights conference is AMAZING, XOXO website lets you communicate with other customers and is hands down a game changer

改善してほしい点:

Because the system is so robust, the implementation is hard, reporting is outdated and formatting is not the best.

Innovative and customizable total HR solution

良いポイント:

Ceridian was able to customize the solution to fit my unique business needs. The other HRIS providers were not willing to make changes in their offerings and instead pushed an "one size fits most" product. The solution has automated our payroll, recruitment, onboarding, HR, benefits, document management, performance management process and more. Ceridian has now become a daily stop for our employees and has significantly reduced the administration work for our payroll and HR teams. Whats more, the product has enhanced our security and privacy by transiting to a secure software program instead of using paper and excel spreadsheets.

改善してほしい点:

Turn around time for customer solution tickets could be improved. Sometimes when little things need to be tweaked the customer needs to submit a ticket to their client solutions team. On average the turn around time has acceptable but on occasion could be faster.

It’s been a ride.....

製品を使ってみた感想： Started our journey in June 2018. Thought it would be a smooth 12 weeks. Was supposed to go LIVE on October 1, pushed to January 1, pushed to April 1.
“Fired” the first Implementation team because they were not expert ICs and somewhat unfamiliar with US payroll law. Was transferred to a new PM who is great, [SENSITIVE CONTENT HIDDEN], and higher level IC [SENSITIVE CONTENT HIDDEN] to bale out the previous team.
Much of what was built in HPW could not just be imported and had to be re-built.

良いポイント:

Ease of processing payroll. Report writer. More automation available compared to HPW platform. Dayforce talks to WFM! Earnings statements real time.

改善してほしい点:

Cannot have Job Title and job code (attached to EEO code) on EE profile. Has been very challenging building the system with complex pay policies. New Hire form data entry does not trickle into all of the necessary fields that we use, so we have to touch about 10 screens to put all of New Hire data in.