Bill4Timeのレビュー

Great for busy firms!

製品を使ってみた感想： Our overall experience with Bill4Time has been great. The customer support team has been available when needed with quick responses and we have had no issues with the software.

良いポイント:

There are features for everything that you can think of. Its easy for people to do the basic things that they need as well as advanced reporting features for administrators.

改善してほしい点:

When you are using the software for projects with different companies, you are required to set up different logins. This can create confusion and requires staff to confirm that they are signed into the correct account when tracking time.

Bill4Time got me started, helped me survive Hurricane Maria, and helped me survive covid-19

製品を使ってみた感想： Awesome. My only thorn is what I wrote in the first "Con".

良いポイント:

It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently. If you have to follow billing guidelines that require a separate entry for every discreet task, the "batch" entry feature CANNOT be beat. Being cloud-based, I able to start working on getting my billing up to date within 48 hours of being hit by a CAT-5 hurricane. It has also let our team work remotely during the pandemic while having full access to our billing platform (my billing admin continues to work with us even though she moved out of state!). To put my review into context, after 25 years I opened my own law firm. My clients are mostly multi-national insurance companies that require I submit bills with ABA task and activity codes. I absolutely needed a billing platform, and I did not have the money to pay close to $10k in a server, "traditional software" (I grew up on one of the main legal billing programs out there) and IT setup. This costs me less per year that what such a program would cost, back-ups are taken care of, I can access from anywhere, and I don't have to cough up a pretty penny every five years to upgrade a server or the program. BTW- It has a very decent iOS app to boot (a proper app mind you; not browser based). I have no relation to Bill4Time; I'm just a very happy customer preaching its benefits as the practice of law evolves.

改善してほしい点:

Even diamonds have flaws (at least most of them). I have only two items I yearn for, which I will share in order of importance: 1. When I look at a case and below I see all the time entries, I can see the activity code but I cannot see the ABA task code unless I click on the entry. It adds a step I would love to see erased when I am correcting our invoices. Not a dealbreaker for sure, but adding this small item would make a difference. 2. Much farther down the list: as far as I know, no Dropbox integration. I want to beg for it and did when I first subscribed to Bill4Time, but at present I am not sure I would even do much with it. Honestly, by now I don't even miss it. Being cloud-based, your session can hiccup (it's rare but it does happen) and its a nuisance. This is not on Bill4Time; any platform you use via the internet is always subject to this. But the benefits of a cloud-based program (which I mentioned in the "Pros") exceedingly outweigh this, at least for me.

Disappointed

製品を使ってみた感想： Disappointing experience as this has bees an issue for over 6 months. They continue to bill us in full and refuse to let us speak directly to IT. They gave us one crest after 3 months but have done nothing about crediting us since. Not have they found a solution to the problem.

良いポイント:

That it was supposed to integrate with QuickBooks

改善してほしい点:

After an update in November the two programs stopped communicating

Very, very satisfied with switch to Bill4Time

製品を使ってみた感想： Overall the whole firm has been very happy with our recent switch to Bill4Time. It's a very clean, intuitive, and easy to use program, though can get redundant. Web-based interface is nice too and makes me feel confident about record keeping.

良いポイント:

Love it all! Easy to use and intuitive. User on boarding went well. Nice web based interface. Not as much of a headache to enter time as previous software.

改善してほしい点:

Onboarding/entering our billable clients, references, and tasks was a bit tedious and repetitive for set up. Have to manually enter updated information for references individually, which we update every quarter for a decent volume.

Great product for law office

製品を使ってみた感想： Very easy to use in all capacities, from entering time and expenses, creating invoices, editing, reports, etc.

良いポイント:

I really like the reports tab...I can run just about any kind of report very quickly and easily.

改善してほしい点:

I can't really think of anything. There may have been some things in the past that I "wished" bill4time would have, and when I would ask for help if it existed, and if it didn't exist, it does now. Updates are happening without any interruption to our use.

Almost Does it All

良いポイント:

It is client-based. It allows you to have one client, and assign matters, thus avoiding having three of the same client. It has a pretty strong calendar that allows the whole office to see who is doing what. You can use their app to record time, and it loads that time once you have an internet connection. I can't say enough good about the program. It is very easy to use. But, if you run into a snag, their support team is outstanding and prompt.

改善してほしい点:

I wish it had a reminder feature with a combination of e-mail and cell phone messaging.

The perfect fit

製品を使ってみた感想： It's been a life saver in that I can easily and conveniently produce supporting documentation as to my out of pocket expenses and time in administering this estate as well as bill for and account for my time and expenses in my Paralegal/Investigation firm which makes getting paid much easier and with no hassle because the invoices and statements are detailed, clear and easy for my clients to understand.

良いポイント:

The software is much like the software that I had become accustomed to using at a law firm and is reasonably priced for me as a one person newly established business where the cost of the law firms software is simply not feasible. Additionally, I love the convenience of being able to create and produce a customized report for any given request for information once an entry has been created and entered. The ease of use and setup is also something I really like.

改善してほしい点:

I haven't found anything thus far that I don't like about the software.

You get what you pay for

製品を使ってみた感想： Simple, straight-forward time tracking and billing. Presentation is paramount -- we live in a time-driven linear world and this software supports that view. Invoices are clean, simple and professional looking. My sole client likes the format and knows I can tailor it to his needs.

良いポイント:

Maturity, UI design, time tracking and billing.

改善してほしい点:

Nothing really. There are aspects I do not use, so can't really comment on them.

Great, easy to use software, simple invoicing

製品を使ってみた感想： Great, very easy to use

良いポイント:

The dashboard simplifies tracking and time entry. Invoicing is simple and I like the multiple ways to reconcile payment.

改善してほしい点:

The price is a little steep for a small company, but the functionality is great!

Very User Friendly

製品を使ってみた感想： Very Happy

良いポイント:

Program was easy to set up and learning curve is low. Very easy to navigate and customize, if needed.

改善してほしい点:

I do not have any complaints, except that this field has a minimum character requirement of writing a negative review to a positive review. I would recommend having this field as optional. Otherwise, you are requiring the writer of the review to illustrate a negative experience and where there is none.

The good and bad of Bill4Time

製品を使ってみた感想： Customer service is responsive, sort of. They will respond--but it is not always productive. I wouldn't say it's terrible. I wouldn't say it's stellar.

良いポイント:

The best part of Bill4Time is that it is intuitive for users to enter time, and expenses. There is very little training. Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well. The iphone app is well done.

改善してほしい点:

The pricing is a bit steep compared to TimeSolv, which offers the same as Bill4Time and more. If my firm had things to do over again, it would probably go with TimeSolv (and if B4T's prices continue to increase, we will make a move). Another drawback is that B4T does not have single sign-on capability. I'm told they're working on it. Single-sign-on allows the program to authenticate using a firm's local credentials, like the credentials for users to login to their computer. So if a user is logged into their computer, they don't need to authenticate on B4T. NetDocuments has this capability and it is VERY nice. The standard reports could be more of aimed at the reports that law firms would use. Like for instance, matter-specific invoice reports for use in legal fee applications (amazingly, it does not offer that report!) Clients have found the invoices a bit confusing where they also contain trust account balances. There is some opportunity to customize them--to a point.

Mac user

製品を使ってみた感想： Excellent.

良いポイント:

Works with Mac. Easy to setup and use. Works well with remote timekeepers. Never had an error or problem with this billing software after 5+ years. Great customer service to answer questions about features.

改善してほしい点:

Nothing. Works great. No problems to report.

I have loved Bill4Time since 2009!

製品を使ってみた感想： I get my billind done very fast compared to how long it would take me to do it manually. It is also great to keep track of my productivity.

良いポイント:

It is easy to keep track of billable time, especially with the desktop widget.

改善してほしい点:

Things have to be entered in a certain order on the widget. Otherwise they get erased. This is a hassle since my short term memory is not that good. I would like to be able to enter data on the widget in any order. I have always had a hard time with the accounting reports. They are not friendly to non accountants. I just want to know who owes me what and since when. I still don't know how to do that after 11 years of being your client.

Great Billing Software

製品を使ってみた感想： Great product and great customer service.

良いポイント:

Setting up clients and matters is very simple to do, and it requires minimal steps and provides maximum flexibility. The time and expense entry, reporting, invoicing, and accounting features are all easy to use. It also includes a conflicts check feature which searches across multiple fields so is comprehensive. The simplicity and flexibility of the software is what we love. Customer and technical support is exceptional.

改善してほしい点:

There are no "cons" to the software that we have experienced.

I Enjoy Working With Bill4Time

製品を使ってみた感想： I think Bill4Time is as easy or as complex as the user makes it. It fits those of us who are not really accounting types as well as those who are pros. I am able to add users, clients, projects, activities, tasks, etc...quickly, and easily. That means a lot to our small business.

良いポイント:

1. I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project. We don't want to go over budget or under. Running the Budget Report every few days keeps our projects inline with the client's expected investment. 2. I like the new dashboard. It's much more convenient and fun. 3. It's easy to add in contractors when needed. It's easy to give them the access I want them to have. It's also easy to set contractor's rates.

改善してほしい点:

I would like to be able to include sub-projects (or phases) under a parent project. This would be very convenient. I would like more control over the report formating. I've noticed that some really wide reports are generated on portrait layout PDFs. Sometimes we have all hands on deck and are really busy. I would like the software to send out an alert when hours logged are within 10% (or a user-defined percentage) of the associated budget. This would keep us from accidentally going over budget.

Great Application and Simple for Billing

製品を使ってみた感想： Never had issues.

良いポイント:

It is user friendly, the support at B4T go above and beyond. Easy to use, not complicated any single user can use without difficulty.

改善してほしい点:

I would like to be able to attach documents to the time entries.

Was stuck in a rut depending on a billing clerk .. now capture time anywhere all the time!!

製品を使ってみた感想： Control over my time and eases the "task" of invoicing clients for work produced for them. What's not to like ... converting from Timeslips to Bill4Time literally saved my practice and my homelife!! No more stress to get monthly invoices out. A single one-off invoice can be produced in minutes to submit to escrow for a closing or other special needs. Just a terrific tool for a firm like mine.

良いポイント:

Ease of use is key. Works across all platforms, desktop, iPad, iPhone from anywhere anytime. Helps me gauge my productivity on a daily basis throughout the month. Doesn't take specialized training to use like Timeslips did. Not dependent on a staff member to enter time from time sheets gives me more flexibility and CAPTURES more of the time spent on tasks.

Good sftware

製品を使ってみた感想： easy to bill

良いポイント:

cloud base -easy to use, the app is pefect

改善してほしい点:

limited features, no spanish version. Tarif module is limitaed

Easy to use, essential tool

製品を使ってみた感想： Our company counts on B4T for its time keeping and billing. If we would not have a tool like this, we would miss out on a lot of time not invoiced, or expenses not rebilled.

良いポイント:

It's easy to use and web based. I can add users easily and set their access levels. I never had a problem so far, after working with it for 5 years. The website is never down.

改善してほしい点:

Can't think of anything about the software, it works perfectly. It is not cheap, that is maybe the only thing.

Bill 4 Time changed my life

製品を使ってみた感想： I'm in love. I've told every one of my freelance designer friends about it. It is invaluable to me.

良いポイント:

The software is SOOO easy to use. It has saved hours and hours of time each month on my billing and has helped me gain more than a 30% increase in my billable hours. I also love being able to pull reports. I can get an excellent picture of how much I'm billing, who I'm billing, who has NOT paid me, etc. It has absolutely been the most significant game-changer in my business.

改善してほしい点:

Honestly there is nothing that I don't like about the software.

Customer Support Is Fantastic

製品を使ってみた感想： I've used Bill4Time for more than 5 years, and they have continually worked to adapt and add additional features. It is a very good product.

良いポイント:

Bill4Time is very intuitive, and the customer support staff are responsive and very easy to work with. Bill4Time provides a very functional platform that allows busy professionals to have the tools they need at their fingertips wherever they are.

改善してほしい点:

Bill4Time is great at tracking time and providing reports for the time and invoices, but it is not a full scale CRM. That has not been a problem for my firm, as that was not the purpose.

Bill 4 Time

製品を使ってみた感想： Our firm has had a great experience with Bill4Time. It makes our billing and invoicing process much simpler and less time consuming.

良いポイント:

Bill4Time was extremely easy to implement to our law firm. The software makes it extremely easy to enter time from any place, whether it be in the office or on the beach. Creating invoices is also simple as is the ability to send them directly from the software.

改善してほしい点:

Sometime the link between the program and the invoice takes a number of tries to work.

Exceptional customer service!

製品を使ってみた感想： Our experience has been a very positive one and we especially love the customer service and how the employees follow up to see how you're doing after an issue had been notified and fixed.

良いポイント:

We're very happy with this product and all of our attorneys use it to enter all time entries for work performed. I especially like how easy it is to locate the case and enter the time worked.

改善してほしい点:

Double entries were common before, but it seemed the company has fixed that problem.

Have Bill4Time, Will Travel. And Invoice.

製品を使ってみた感想： Catching time on the fly

良いポイント:

Mobility is very handy. There is a considerable ability to make reports

改善してほしい点:

Occasionally it takes a minute to catch up on the mobile device. I do have trouble getting invoicing to go smoothly. There are a lot of variables and a set system sequence to arrive at getting the payments applied to the right matter and getting the invoice finalized. The intuitiveness is there, but there is quite a lot to be intuitive about- many settings.

easy affordable

製品を使ってみた感想： the support was terrible - but we rarely needed it. The platform went down on occasion - but it was rare.

良いポイント:

this software was straight forward and functional - no fancy bells and whistles but it had the basics and worked well for a remote staff and multiple offices

改善してほしい点:

it was missing tasks/workflows. That was the only thing missing - overall the best software I have seen for the price - by far