Sunbird DCIMのレビュー

Why I chose Sunbird DCIM

良いポイント:

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

改善してほしい点:

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

SunBird - The best feature rich DCIM product in the Market Place

製品を使ってみた感想： The overall experience has been a bit overwhelming to start, with all the feature rich software has to offer, but with a good professional services engagement from Sunbird they were quickly able to break it all down into bit size chunks to understand and on free online training was extremely helpful when we got stuck with a curtain function.

良いポイント:

The software provides a rich end to end functional journey of creating a DC room, adding the power train, then the racks and finally the devices into those racks. In the process of doing this you get a visualization view and an asset list plus how it all logically & physically connects together. Plus great out of the box dashboards.

改善してほしい点:

None from a product perspective, but it does require you to understand all the layers within your data Centre and the equipment makes and models plus specifications.

Sunbird and Power IQ #1

製品を使ってみた感想： We know where we stand with real time metrics that I have tested to be 100 % accurate. Identifies the problem with detail right down to the cabinet level.

良いポイント:

Features, data and asset management is easy to use and when you have an issue your calling the leaders of the industry. Support is crucial to resolving any issues right away, not 5 to 10 days like others.

改善してほしい点:

Reports could be a little more detailed in my opinion.

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

製品を使ってみた感想： (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

良いポイント:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

改善してほしい点:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Cleveland Clinic Data Center Tech evaluation of Sunbird DCIM products

製品を使ってみた感想： I am able to better manage and produce reports to my management with this product.

良いポイント:

The product is very easy to use, and also train new employees how to use it.

改善してほしい点:

I can't think of any Cons for this product.

Best DCIM solution

製品を使ってみた感想： I'd like to note SunBird support team as fatest to reply on request and with quick solution.

良いポイント:

Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

改善してほしい点:

Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.

Standardisation with easy implementation and first class support

製品を使ってみた感想： As expected and since engagement has been first class support. Knowledgeable about their product and always able to assist.

良いポイント:

Easy to setup and intuitive, readily available support and training materials can help you progress your initial stages quickly. Support available and the 1-2-1 sessions have been invaluable. Quickly able to see results and how it integrates in to your environment.

改善してほしい点:

At the moment there isn't anything - it is exactly as I expected and researched

Best DCIM available.

製品を使ってみた感想： We just started using it be we are loving it.

良いポイント:

Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support.

改善してほしい点:

Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done.

Dcim Tool

良いポイント:

Has really good features for monitoring and asset management and a very good portfolio for report generation

改善してほしい点:

Not much i dont like about the software.They always try to make to the software more customer centric which is what most organizations are looking for

Great. And fast response when creating a ticket nice tool

製品を使ってみた感想： Fast support they follow the case to the end, and ask newbie about stuff and help out if you’re in doubt

良いポイント:

The overview of item power connections assets It a huge tool. Find new corner’s every day So I think I could learn something new every day But I don’t have the time

改善してほしい点:

There was already a patch to install when I was finished, so I had to wait before I could start to get a feeling with the software But it could mean we work fast and will not let our customers down

Great 1st Echelon Support

良いポイント:

dcTrack, along with powerIQ provides in-depth health-concern data for your data centers, at a glance. I dont' have enough characters here to list everything I like about this software. I'll sum it up like this, all of the questions/requirements you may have for your system, that start with, "can I do ______ with this system?", the answer is yes. Some features are harder than others to get setup. Power connectivity, for instance, takes into account your building's entire power chain. From the building UPS, up to your rack PDU's, utilizing any available management information those devices will offer up. Unless you know a lot about industrial power (I do not) then it could be a difficult feature to get working. That being said I was able to get things up and running with a Sunbird support staff who are not just extremely knowledgeable of their applications, but have expertise in every facet of every infrastructure area that the system supports. The applications are also visually stunning that they are easy sells to management and are "no-brianers" to justify for purchase.

改善してほしい点:

My biggest complaint about the software is a development paradigm of dictating what can be done or not in the system, even if you may feel like you should be able to proceed with an operation. An example of this is that the system, when implemented as deigned will not allow you to make a network connection between a SFP port of a switch and a copper NIC. This, even though these connections are possible using copper GBIC's. There is a workaround for this, of making all of your different port-types to "twisted-pair" which constitutes a minor inconvenience. The important thing is that the Sunbird Support staff have always come up with a work around for the particular incompatibilities in our environment, of which there have not been many.

The future might be blinding bright for Sunbird if they play their cards right.

製品を使ってみた感想： We have not achieved production functionality yet but overall great!

良いポイント:

Features, ease of deployment with some reservations to importing assets and setting up a db, overall look and feel, automation, precision and wide scope of functionality.

改善してほしい点:

The process of getting your existing assets in is quite gruelling if you are not using Service Now as your asset management system. Collating and matching data to dcTracks standards is very challenging for the project team. We are going to use your turn key service to ease the process.

An awsome toolbox created by awsome people

製品を使ってみた感想： Hard to get started in this tool but when you have the clue it is fantastic.
BUT every manager who decides to have this tool should have in mind that this tool needs People and time to get it started and when it has started you may be Need a bit more time to Keep it running.
We have learned so much concerning our own workflows in our datacenters and
in my eyes it works great and I wouldn't change it for another DCIM tool, anyway.
It worth every second and every cent we have spent on it and are still doing.

良いポイント:

The deeper you dive into the dcTrack universe the bigger it seems to grow. If you have internalised your own processes, this tool is indispensable for the administration of your own datacenters and each Piece of hardware built-in there.

改善してほしい点:

Sometime I wish the tool could be cut down to our specific Needs but then we would have to ask ourselves what these needs are. The complexity of the tool, which is of course just an image of reality, sometimes makes it difficult to start with it.

DCIM Solution for Any business

製品を使ってみた感想： Managing over a hundred global locations comprised of local offices and data centers have been a huge challenge. With the implementation of dcTrack/PowerIQ we were able to achieve clear visibility into each of these locations and eliminate a lot of technology debt.

良いポイント:

Practical Data Center inventory management and power monitoring tool in one. Easy to use with intelligent and clear reporting and helpful dashboards. We've grown and developed our business processes and procedures while implementing the tool - moving away from manual data entry and management via multiple spreadsheets is the thing of the past we'd never go back to.

改善してほしい点:

With every release there are always new features delivered that were requested by the customers. As with every tool, some level of customization is always required. In some cases it may not be as intuitive as one would wish and reading the admin manual is a must.

PowerIQ DCIM - the foundation of any top tier data center

製品を使ってみた感想： PowerIQ from Sunbird (formerly Raritan) has become a staple in our Data Center Management. We depend on it daily. We've been using this powerhouse for about a decade now with zero regrets. Unmatched features from the most innovative hardware/software company I've had the pleasure of dealing with will help you rest easy while your data center purrs like a happy cat.

良いポイント:

It started off ahead of the pack, and it's stayed there with consistent updates from (wait for it) FEEDBACK FROM USERS. I love that. It's not a shiny ball that turns out to be an empty shell once you buy it. This stuff works.

改善してほしい点:

The initial setup can be daunting, but this isn't 1990 anymore and we aren't rookies. Read the manual and install the product like a boss.

Transparency to the datacenter

製品を使ってみた感想： We had to know how much power our Datacenter is using and we had different PDU's in use. Sunbird helped us to integrate all of them in one software product. So we have everything in one view.

良いポイント:

The Software is very powerful. Each release brings new features, that are very usefully. With the new dashboards you have only one look to see if something needs attention. In the meanwhile our Datacenter team knows more about the rooms, climate, power consumption than our facility management. The functionality for reporting is very powerful and can automatically sent them to the persons, that need it.

改善してほしい点:

Because the software is so powerful, there are a lot of things you have to configure. As better it's configured, as better are the results. It take some time to set everything up. We took Sunbird to support us and this have been the right choice for us.

Sunbird - Great Product, Great Tool

良いポイント:

The most impactful feature we use daily is the Visualization feature. We can just drop in on any specific rack and in a second know if we would be able to commission anymore IT equipment for future projects. The ease of use of Sunbird is very straight forward with the multiple tabs that make our data very transparent and available. Integration of Sunbird with our existing business processes was seamless and everyone on my team was up and running within minutes of using Sunbird.

改善してほしい点:

One feature I would like to see improvement on is the "Is Empty" rule added to the Serial Number column and also have the Serial Number field flag us when we are inputting a duplicate Serial Number.

Easy to use

製品を使ってみた感想： I'm based in France, and if i need hard support, i need to contact USA support. Because of the time difference, i hava to wait to the afternon to have some answers end the same for them but, finally, all the issues has been solved.

良いポイント:

The best of this software is the dashboard, that you can see all the informations about your business in real time. and you can personalize it !

改善してほしい点:

If you don't receive any official learning about the software it's long to know all the things about the software.

Easy to get reports and see overall health of the data center in one page.

製品を使ってみた感想： Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset.

良いポイント:

Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training.

改善してほしい点:

Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power.

Sunbird allows me to keep an eye on the status of my systems.

製品を使ってみた感想： I am able to easily view the power and climate status of all my PDU's.

良いポイント:

Power IQ is very easy to use and quickly shows all desired data. The web page is very easy to setup and manage. Once the hardware is in place configuring the data on the network is easy to view and report on.

改善してほしい点:

The look is very basic. I would like to see more new age view. The graphics are very early internet. This does not diminish the functionality of the software, it just looks clunky.

Getting Better and Better

製品を使ってみた感想： I have been using this product last two years and it has been improving and getting better since than. I love the 3D feature they just added with latest update. Keep up the good work and keep improving Sunbird.

良いポイント:

Easy to use 3D view is great Good customer support Good integration with Raritan PDUs

改善してほしい点:

Sometimes have problems with IE is not updating the info Classic view should go away!

World class support and easy to use

製品を使ってみた感想： We have been in full control of all our datacenters word wide

良いポイント:

The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments

改善してほしい点:

Models library could be more correct and updated more often not only once a month. More pic to the 3D view.

Emerson GDC Review

良いポイント:

Product is easy to use and view when it is setup. Useful as we have multiple "teams" using Sunbird to look at assets on the floor and for future projects.

改善してほしい点:

Most missing features are easy to request to get added and have a quick turn around response time.

FD_Review

製品を使ってみた感想： optimal powerdistribution management

良いポイント:

The Dashboard, the Tree-Struktured Datacenter strukture, ability to add 3rd party products, floorplan integration

改善してほしい点:

Setting up PUE, better sharper graphics would be desireable,

Test

製品を使ってみた感想： Overall good

良いポイント:

Ease of use of the software. GUI looks good

改善してほしい点:

Licensing could be better on the website