キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Sunbird DCIMとは

運用と電力をリアルタイムで幅広く詳細に把握できる、データセンターのインフラストラクチャ管理ソリューションです。

Sunbird DCIMの製品詳細

良いポイント:

Very easy to use web interface, good dashboard reports.

改善してほしい点:

Using the Classic view, no single line diagram.

Sunbird DCIMの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.9
機能
4.5
価格の妥当性
4.7

おすすめ度

9.2/10

Sunbird DCIMの総合評価は4.7/5です。 (キャプテラに寄せられた152件のレビューより集計)。

Sunbird DCIMを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (152件)

Thomas
Thomas
アメリカのInfrastructure Engineer
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Sunbird and Power IQ #1

5.0 12 か月前

製品を使ってみた感想: We know where we stand with real time metrics that I have tested to be 100 % accurate. Identifies the problem with detail right down to the cabinet level.

良いポイント:

Features, data and asset management is easy to use and when you have an issue your calling the leaders of the industry. Support is crucial to resolving any issues right away, not 5 to 10 days like others.

改善してほしい点:

Reports could be a little more detailed in my opinion.

Michael
アメリカのManager Data Centers
運輸、トラック、鉄道, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Sunbird dcTrack and PowerIQ

5.0 4 か月前

製品を使ってみた感想: Overall, the product is great/stable. Where we have challenges, the support team is always accessible and provides quality information.

良いポイント:

The asset tracking, visualization, and power/temperature monitoring are the biggest features we need. My favorite thing about the product/company is how accessible management is to escalate issues and the support organization. You work with the customer and that sells the product to me.

改善してほしい点:

We utilize tap cassettes at both data centers for our Corning patch panels. It would be awesome if we could trace both connections out of the tap cassettes, but that feature hasn't been integrated yet.

Torsten
ドイツのHead of IT Operations
銀行, 51~200人規模の会社
使用期間: 2年以上
投稿経路

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

3.0 3 年前

製品を使ってみた感想: (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

良いポイント:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

改善してほしい点:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Sunbirdからの返信

3 年前

Thank you for your detailed feedback!

Umesh
カタールのHead of storage and data protection.
金融サービス, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Sunbird DCIM Solution experience.

5.0 4 か月前

製品を使ってみた感想: Currrently we are in the implementation phase, so far i'm loving it.

良いポイント:

- User friendly interface. - Delivers all the key features that are essential to data center management. - Knowledge base article with how-to videos in the support portal - Nice to have.

改善してほしい点:

Nothing observed so far.

Mathias
デンマークのResponsible of data center (DC operator)
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Mathias lörincz Review

4.0 2 年前

製品を使ってみた感想: Overall I haven't regret that we choose Sunbird.
When I run into daily challenges (that often happens to me) your dedicated support team are ALWAYS there to find and help me with a solution. I'm 100% sure we wouldn't have gotten as a good support if we would have chose another DCIM tool for our Company
Also great that you are not shy to take a Teams calls if needed. that really apricated!

良いポイント:

It has a lot great features that are easy to use most of the way.

改善してほしい点:

The possibility to install racks with the U-numbers starting with the lowest number at the top. Right now you can only get a view, that doesn't integrate with the U-height you choose when installing in the rack.

Sunbirdからの返信

2 年前

Thank you for the review.

Andrew
英国のSenior Infrastructure & Data Center Manager
通信, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

SunBird - The best feature rich DCIM product in the Market Place

5.0 2 年前

製品を使ってみた感想: The overall experience has been a bit overwhelming to start, with all the feature rich software has to offer, but with a good professional services engagement from Sunbird they were quickly able to break it all down into bit size chunks to understand and on free online training was extremely helpful when we got stuck with a curtain function.

良いポイント:

The software provides a rich end to end functional journey of creating a DC room, adding the power train, then the racks and finally the devices into those racks. In the process of doing this you get a visualization view and an asset list plus how it all logically & physically connects together. Plus great out of the box dashboards.

改善してほしい点:

None from a product perspective, but it does require you to understand all the layers within your data Centre and the equipment makes and models plus specifications.

Sunbirdからの返信

2 年前

Thank you for the positive feedback and sharing how we compared to other solutions.

Tim
アメリカのSenior Data Center Tech
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Cleveland Clinic Data Center Tech evaluation of Sunbird DCIM products

5.0 2 年前

製品を使ってみた感想: I am able to better manage and produce reports to my management with this product.

良いポイント:

The product is very easy to use, and also train new employees how to use it.

改善してほしい点:

I can't think of any Cons for this product.

Sunbirdからの返信

2 年前

Thank you for your review.

Grigory
ノルウェーのTechnology director
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Best DCIM solution

5.0 4 年前

製品を使ってみた感想: I'd like to note SunBird support team as fatest to reply on request and with quick solution.

良いポイント:

Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

改善してほしい点:

Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.

Sunbirdからの返信

4 年前

Thank you for the positive feedback and the wish-list item.

Rob
英国のSenior Data Centre Engineer
コンピュータ、ネットワーク・セキュリティ, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Standardisation with easy implementation and first class support

5.0 3 年前

製品を使ってみた感想: As expected and since engagement has been first class support. Knowledgeable about their product and always able to assist.

良いポイント:

Easy to setup and intuitive, readily available support and training materials can help you progress your initial stages quickly. Support available and the 1-2-1 sessions have been invaluable. Quickly able to see results and how it integrates in to your environment.

改善してほしい点:

At the moment there isn't anything - it is exactly as I expected and researched

Sunbirdからの返信

3 年前

Thank you for your positive feedback. We love to hear customers confirm our solution is easy to use and intuitive as our user group helps us achieve this objective.

Mary Carl Martin
アメリカのNOC Analyst II
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Lack of Documentation

5.0 4 年前

製品を使ってみた感想: We use it as our monitoring tool and Sunbird is good compared to other monitoring apps./

良いポイント:

Easy to use and synchronized with out UPS and PDUs

改善してほしい点:

Lack of documentation on the application itself.

Sunbirdからの返信

4 年前

Thank you for the positive feedback. I will reach out to you on the documentation and free training.

Tony
アメリカのSr. Information Technology Analyst
政府機関, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Great 1st Echelon Support

5.0 5 年前

良いポイント:

dcTrack, along with powerIQ provides in-depth health-concern data for your data centers, at a glance. I dont' have enough characters here to list everything I like about this software. I'll sum it up like this, all of the questions/requirements you may have for your system, that start with, "can I do ______ with this system?", the answer is yes. Some features are harder than others to get setup. Power connectivity, for instance, takes into account your building's entire power chain. From the building UPS, up to your rack PDU's, utilizing any available management information those devices will offer up. Unless you know a lot about industrial power (I do not) then it could be a difficult feature to get working. That being said I was able to get things up and running with a Sunbird support staff who are not just extremely knowledgeable of their applications, but have expertise in every facet of every infrastructure area that the system supports. The applications are also visually stunning that they are easy sells to management and are "no-brianers" to justify for purchase.

改善してほしい点:

My biggest complaint about the software is a development paradigm of dictating what can be done or not in the system, even if you may feel like you should be able to proceed with an operation. An example of this is that the system, when implemented as deigned will not allow you to make a network connection between a SFP port of a switch and a copper NIC. This, even though these connections are possible using copper GBIC's. There is a workaround for this, of making all of your different port-types to "twisted-pair" which constitutes a minor inconvenience. The important thing is that the Sunbird Support staff have always come up with a work around for the particular incompatibilities in our environment, of which there have not been many.

Sunbirdからの返信

4 年前

Tony - thank you for the positive feedback and great insight. Look forward to seeing you at our next san jose user group.

David
アメリカのData Center Supervisor
不動産, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Customer Support Request Turnaround

5.0 4 年前

製品を使ってみた感想: It has been a great tool for my staff here in our Data Canter and something our internal IT customers have come to rely on when it comes to its great IT device reporting features.

良いポイント:

Its robust features, clear details on devices listed and quick support from Sunbird when needed

改善してほしい点:

If any complaint is that it may be too much with features for what I use it here within our Data Center. But this is not a complaint i would not take any higher than myself here.

Sunbirdからの返信

4 年前

Thank you for the positive feedback.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Caretech Solutions Inc.

5.0 5 年前

製品を使ってみた感想: As a remote datacenter manager, it is invaluable to have a visual readout of our assets, and easily be able to determine and display capacity. As a Shared Services provider, we can easily demonstrate to existing customers where their racks are located, how populated they are, etc. This is also useful in sales initiatives; having a 3-D graph of racks with available capacity (one of the vendor-provided reports) makes the salesman's job easier.

良いポイント:

I like the fact that it can be as high-level, or granulated as you like. I initially started with "where are my racks and what's in them" usage, easily generating 3-d visuals, and exporting .csv and .pdf reports. Using the built-in import and export tools, I've been able to add entries for power whips (and associate them with racks), and populate chassis with individual blades. Next steps will be to update network information for devices, again, with the easy import tools.

改善してほしい点:

The models library sometimes lacks the specific Make, Model, etc. of a device I'm adding, so I'll have to use a similar one, or define a generic one. Sunbird has a mechanism to submit model addition requests.

Sunbirdからの返信

4 年前

Thank you for your positive feedback.

Greg
アメリカのData Center Senior Analyst
出版, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

DCIM Solution for Any business

5.0 4 年前

製品を使ってみた感想: Managing over a hundred global locations comprised of local offices and data centers have been a huge challenge. With the implementation of dcTrack/PowerIQ we were able to achieve clear visibility into each of these locations and eliminate a lot of technology debt.

良いポイント:

Practical Data Center inventory management and power monitoring tool in one. Easy to use with intelligent and clear reporting and helpful dashboards. We've grown and developed our business processes and procedures while implementing the tool - moving away from manual data entry and management via multiple spreadsheets is the thing of the past we'd never go back to.

改善してほしい点:

With every release there are always new features delivered that were requested by the customers. As with every tool, some level of customization is always required. In some cases it may not be as intuitive as one would wish and reading the admin manual is a must.

Sunbirdからの返信

4 年前

Thank you for the positive feedback.

Nathan
英国のInfrastructure Support Analyst
小売, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Sunbird DCIM

5.0 4 年前

良いポイント:

Sunbird's DCIM software is a powerful kit and very easy to learn to use. Being in a new role that uses this software and in under 5 months I can confidently use it. You can very easily monitor your enterprise's health from a dashboard and action any needs. The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.

改善してほしい点:

The least thing I like about this software is the fact it's broken down into two different parts. DcTrack and PowerIQ. These works very well together however if they were integrated into one then it would make use quicker when performing certain tasks.

Sunbirdからの返信

4 年前

Thank you for the positive feedback. Our vision is to integrate into one like you suggest.

Dirk
ドイツのSystemengineer
化学, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Transparency to the datacenter

5.0 5 年前

製品を使ってみた感想: We had to know how much power our Datacenter is using and we had different PDU's in use. Sunbird helped us to integrate all of them in one software product. So we have everything in one view.

良いポイント:

The Software is very powerful. Each release brings new features, that are very usefully. With the new dashboards you have only one look to see if something needs attention. In the meanwhile our Datacenter team knows more about the rooms, climate, power consumption than our facility management. The functionality for reporting is very powerful and can automatically sent them to the persons, that need it.

改善してほしい点:

Because the software is so powerful, there are a lot of things you have to configure. As better it's configured, as better are the results. It take some time to set everything up. We took Sunbird to support us and this have been the right choice for us.

Sunbirdからの返信

4 年前

Thank you for the positive feedback! We plan to have our next German user group in March. Hope to see you!

Christopher
アメリカのDATA CENTER INFRASTR SPEC II
情報技術、情報サービス, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Still implementing but good process so far

4.0 2 年前

良いポイント:

Visualizations look great. The constant updating of model library helps to keep things accurate when adding new assets. Monitoring can be granular which gives the user better flexibility to use the functionality how they want it to be used. Software is very easy once it is used on a daily basis. Free weekly training is also helpful

改善してほしい点:

Some of the better features appear to be available in newer builds. Newer builds require more testing before they can even be implemented. We get stuck using the outdated version with fear that the new one won't work well with out environment. Seems like the older versions have less and less support as the newer versions are released which is understandable. Charging for rack licenses for simple things like cable ladders to be represented in maps.

Sunbirdからの返信

2 年前

Thank you for your review.

Arnaud
フランスのDatacenter Project Manager
通信, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Easy to use

4.0 5 年前

製品を使ってみた感想: I'm based in France, and if i need hard support, i need to contact USA support. Because of the time difference, i hava to wait to the afternon to have some answers end the same for them but, finally, all the issues has been solved.

良いポイント:

The best of this software is the dashboard, that you can see all the informations about your business in real time. and you can personalize it !

改善してほしい点:

If you don't receive any official learning about the software it's long to know all the things about the software.

Sunbirdからの返信

4 年前

Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video records of prior training sessions.

Brian
アメリカのTechnical Facilities Manager
通信, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Hard to imagine business without Power IQ

5.0 8 年前

製品を使ってみた感想: Being responsible for 100+ sites, the level of visibility Power IQ provides is extremely valuable. Prior to using this product, we did not have this in a centralized platform. There have been numerous success stories since deploying Power IQ and we are pleased with the continual development this product is receiving. The product is evolving into many of the features we have a roadmap for integrating so it is definately product that justifies the investment.

良いポイント:

Having all the information for all our locations centrally located has helped greatly. The ability to power cycle an entire device that is dual power corded has helped as well.

改善してほしい点:

The floor plans in the dashboard view take a long time to load. With all the sites and having them on a slideshow, not always is the floorplan populated prior to switching to a different view.

Sunbirdからの返信

4 年前

Thank you for your positive feedback.

Fritz
オーストリアのMD
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Sunbird's software solutions are innovative and intuitive to use. A number of important functions ar

5.0 6 年前

製品を使ってみた感想: Excellent overview, timely warning, optimal reports - and all with little effort!

良いポイント:

All in all a convincing offer. Product, licensing model, price, service, etc. convince in comparison with other solutions.

改善してほしい点:

In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).

Sunbirdからの返信

4 年前

Thank you for your positive feedback. We made sure we fully covered the data center, lab. IDF/MDF and colo models first. We that fully covered now, we are expanding into the office areas.

Matt
英国のSr. Data Center Operations Engineer
コンピュータ、ネットワーク・セキュリティ, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

dcTrack review

5.0 昨年

製品を使ってみた感想: The overall support from Sunbird has been excellent. they've been willing to help whenever any problems arrived and the diligence of their support and development staff I've worked with has been wonderful.

良いポイント:

The learning curve was not steep. We're able to manage over 80 global data centers effectively and plan for power, space and remote monitoring.

改善してほしい点:

The initial hardware descriptions for some devices were incorrect and made bulk imports difficult. However after learning how to tweak the models Library we were able to correct any mistakes and gain accurate device descriptions.

Ginny
アメリカのIT Data Center Operations
コンピュータ・ソフトウェア, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Very helpful Data Center Tool

4.0 4 年前

製品を使ってみた感想: Excellent tool to gather our global Data Center data and see it visually

良いポイント:

Seeing Power Consumption per cabinet. Knowing where all network, fiber, & power cables are plugged into to help pinpoint problems. Visual 3D view of cabinets Being able to bulk upload information

改善してほしい点:

Using classic view to make fiber connections work together Not all models have front and back pictures of them

Sunbirdからの返信

4 年前

Thank you for the positive review.. Our June release will eliminate your need to use the classic view for cable management. Please send the models with missing images to tech support for them to update in the model library.

Jason
アメリカのSenior System Administrator
半導体, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

Great Product, doesn't overstep it's bounds, good value for money

5.0 2 年前

製品を使ってみた感想: I think Sunbird DCIM is a great product! I think it will help my company in many ways, from tracking assets to being able to have a fully documented Datacenter so that we can direct people where to go and what to do. The ability to interact with PDUs allows up a lot of control over machines and their power, not to mention being able to watch power consumption, which greatly helps with capacity planning.

良いポイント:

Sunbird DCIM was easy to get installed and get started. There are many options available to track machines, and the dcTrack and PowerIQ work very well together. The tools can be setup with appropriate roles and authentication so that many members of a team can work with it and update it. Also, when I have had a problem, the support team was able to correct the issue and were very knowledgeable about the product so it did not take long to fix.

改善してほしい点:

The software can be a bit confusing to get around until you use it for a while. There have been a few bugs, but the support team was able to get things sorted out for me.

Craig
アメリカのSunbird TSM
電気・電子機器製造, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Emerson GDC Review

5.0 2 年前

良いポイント:

Product is easy to use and view when it is setup. Useful as we have multiple "teams" using Sunbird to look at assets on the floor and for future projects.

改善してほしい点:

Most missing features are easy to request to get added and have a quick turn around response time.

Zach
アメリカのTechnical Support Engineer
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Sunbird DCIM Review

5.0 4 年前

良いポイント:

Easy to setup and use. Easy to add devices one at a time or discovery wizard.

改善してほしい点:

The analytics and reports could be cleaner and more powerful. Better exports of them too.

Sunbirdからの返信

4 年前

Thank you for the positive feedback. I will reach out to you to discuss your reporting ideas.