Humanityのレビュー

Need Help Scheduling?

製品を使ってみた感想： I've used Humanity with Lyft and my current temp job and so far so good.

良いポイント:

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

改善してほしい点:

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Overall Good Product

製品を使ってみた感想： I would recommend to a friend

良いポイント:

It was very easy to begin and get started quickly.

改善してほしい点:

Some of the break features and managing employee shift trades was not so smooth.

The auto scheduling option saves a lot of time but is difficult to utilise

製品を使ってみた感想： Humanity removes a lot of the unnecessary work from scheduling. It provides excellent overviews and allows you to choose a variety of factors to easily construct a complex timetable. I may arrange shifts in advance and check available shifts, giving the provider scheduling flexibility. The efficacy that it provides me for management is that the employees are highly effective, and our employees never have difficulty managing any sort of department. I'd say that addresses a lot of my difficulties.

良いポイント:

The auto-scheduling function is the most significant advancement, but the availability approval tools also assist you in staying organised with staff requests. Excellent choices for individuals who like to do everything in one location. Working with Shiftplanning, the convenience of using tools and schedules, and the overall level of service provided by the programme. Automated scheduling is quite important from a financial standpoint since it can offer you the exact cost before publishing.

改善してほしい点:

I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected. The software is not designed to tolerate anomalies in Time Scheduling, such as when we do not observe daylight savings time. Furthermore, the auto schedule tool would benefit from the addition of a toggle that allows you to select a minimum or maximum number of shifts per week for a certain job.

Good app but

良いポイント:

From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.

改善してほしい点:

However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received. For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts. The app is not worth the service. I would recommend another one.

Humanity

良いポイント:

Makes scheduling and communication real easy when dealing with your staff.

改善してほしい点:

The app doesn't have as functions as the actual website but that's ok. We don't tend to use the app much because of its limited functions.

Employee Recording and Timelines analysis

製品を使ってみた感想： We would like Humanity to also capture when the particular system is not in use. So if their is no activity on the computer/laptop the user is performing Humanity should automatically go on break

良いポイント:

We had problem in our time to identify the amount of break taken by them and at what time. with Humanity we are getting the report that give us clear picture Also Humanity has very good option where we can tag people as per region so we know as how many people are logged from which region at given time zone

改善してほしい点:

Inability to track system in-activity and GEO Fencing for different Regions in world

Employee Scheduling Software For Cloud Based

製品を使ってみた感想： Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

良いポイント:

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

改善してほしい点:

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

Scheduling made easy!

製品を使ってみた感想： After the initial set-up and testing, it has become second nature for our team. It's easy to track time off and locations. It's intuitive as far as how to move shifts, fill shifts, and create repeating schedules.

良いポイント:

By far this is the easiest scheduling software I've had the pleasure of using. Creating repeating schedules is a breeze and making adjustments on the fly is a no-brainer. It just works. And it works well!

改善してほしい点:

Each user case will be unique, and ensuring we were capturing time off and sick days in a uniform way were a challenge first. Once you figure out the rules for breaks, it becomes much easier.

I love it

製品を使ってみた感想： I love it.

良いポイント:

It's very organized and user Friendly. Has a lot of features but what I love it you can post announcements for your team and time track your tasks and projects.

改善してほしい点:

None. I love everything about it and it's also very convenient to use cause it has a mobile app, so you can use it while on the go.

Must have software for online marketing

製品を使ってみた感想： Overall its value for money and must have an application if you want to produce video-based content.

良いポイント:

Ease of use and best quality video production in multiple languages and humanpals.

改善してほしい点:

The time it takes to render a video after submitting takes around 40 to 45 mins for a full one-minute video.

Scheduling Made Simple!

製品を使ってみた感想： ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

良いポイント:

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

改善してほしい点:

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

this program saved my business

製品を使ってみた感想： We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.

良いポイント:

Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules the bulletin board keeps everyone communicating not just us to them but they communicate with each other.

改善してほしい点:

Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive

Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.

製品を使ってみた感想： The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

良いポイント:

Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles. Training modules have made it helpful to ensure everyone is on the same page for certain crucial information. Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.

改善してほしい点:

Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.

Using trial version of ShiftPlanning and am very impressed

製品を使ってみた感想： I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

良いポイント:

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off. The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often. Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

改善してほしい点:

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled. For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

Excellent Scheduling software!

製品を使ってみた感想： We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it.

良いポイント:

Easy to use, great customer service and flexibility of the software.

改善してほしい点:

none at the moment

Overall decent but lacks robust tools for WFM

良いポイント:

the UI is simple and clean with appealing and customizable colors, etc. user profiles are also clean & tidy without completely superfluous fields. they have a payroll estimate tool which we never used but i'm sure it's handy. adding or deleting shifts is very straightforward though at times, buggy. customizable views and filters make it easy to gain info at a glance - either week views or month views. there's all the basics like shift trades, clocking in & out, grabbing open shifts, setting recurring schedules, etc. reporting capabilities are again all the basics but not the most robust.

改善してほしい点:

as our team grew we were very much in need of a forecasting feature to compare staffing the expected volume (call center environment). we started adding part-time team members who only worked 1-2 hours at a time or on completely varying schedules... executing this week over week was incredibly manual. only after we had already signed with a new company did humanity release a new feature that answered half this equation, which visually showed how many were on hour by hour (still very basic even when it was released). humanity just wasn't moving fast enough to meet our needs. CSM was very hands-off and when we did have calls with him they were very curt. (it's more of a self-service model)

So easy to use!

良いポイント:

Humanity has a very clean and simple user interface that makes it super easy to use. After using other apps to try mobile clock-ins, Humanity is definitely the best option out there that I've tried. They recently added options for push, email and sms notifications which were a much needed feature.

改善してほしい点:

I think there are few little features that could be added to make it more helpful. We have an issue in our practice where employees often forget to clock in or out. It would be great if there was an option to adjust our own time sheets (if permitted by employers of course) or at least the ability to add a note to or flag a particular completed shift so that administrators would know the time entry needs to be adjusted.

I have used this product for some time now and finds it ease of use outstanding

良いポイント:

The ability to navigate and adjust changes on the fly through the mobile platform. The alert set up for employees.

改善してほしい点:

Anytime there is an update to the system, I find errors on my current layout. The need for a time clock punch system that doesn't require individual sign in to the system.

Couldn't live without it!

製品を使ってみた感想： We've been a long time user of Shiftplanning, and have been eagerly awaiting Humanity for quite some time. The only problem with ease of use that we're having is that some things aren't where they used to be, so we find ourselves going on a biblical quest (seek and ye shall find). However, that being said, the customer support is unmatched in any system that we use. As to the features and functionality, we've been awaiting some features that are still yet to roll out. We were also waiting for some features that may not even come to pass, such as the ability to share employees between locations (as the beta humanity version showed) without the need of creating new email address and having that employee being put into multiple locations and of course paying for that user access multiple times. All in all, I would (and have) suggest Humanity to anyone seeking an employment shift solution.

良いポイント:

Best customer service - hands down

改善してほしい点:

The fact that we've long been promised the ability to share employees between multiple locations, and the ability to post a single message from the parent account to trickle down to ALL employees without the need of signing into each individual account.

The camera bug on Humanity

良いポイント:

The Shiftplanning view is the most powerful feature for productivity for reviewing your schedule and shifts at work.

改善してほしい点:

There is a bug with the dashboard view and the photo snapshot for the shift acknowledge that most of the time crash on the internet version of the app. The solution for this bug that I have found to work is to clean the cache (sometimes work) or click the dashboard tab for reloading the page (sometimes work too).

IFAP Humanity Review

製品を使ってみた感想： IFAP has been using the system for several years, now. It has been excallent for our 40+ staff to edit their availability, check out the shifts they are rostered on for and make changes themselves. The smart phone app is very handy

良いポイント:

It is quick, easy and convenient. I like how I can see who else is available for a shift in one click.

改善してほしい点:

I still feel it should be pushing updates through the app, not relying on e-mail. Relying on notifications through e-mail is not the greatest and it still won't sens SMS because we are in Australia

A great way to schedule staff

製品を使ってみた感想： We have been using Humanity and Shiftplaning for the last 3 years and love it. It has been easy to use, customizable to our complicated company needs and most importantly helpful to our staff. The ability for staff to update there availability on the fly and check there schedule via mobile has been huge. Its intuitive from the moment you start using it. Overall its been a wonderful program that we use everyday.

良いポイント:

Customization is great for complicated organizations. Staff find it simple and easy to use. Helps keep our staffing organized.

Horrible system - leaving and never will return or provide any positive feedback to anyone!

製品を使ってみた感想： 1. Horrible Customer Service, impossible to get anyone to train you or your staff on how the system works, and you NEVER respond to calls, took 3 months to get someone on the phone despite setting up times they were supposed to call us.
2. Horrible system with regards to availability and trading - provided all this feedback and it was put in a que of things to be done sometime in the next 10 years maybe?
3. Humanity was NOT an improvement, no changes other than visually how it looks
3.You are wasting your time on fixing stupid things like the 'colour' of shifts instead of actually taking your customers feedback and fixing these that are actually wrong with the system - once I actually talked to someone on the phone I proved him wrong about how your system works (he didn't even understand how trades worked) and I was able to convince him that your program is awful... still my list of feedback is on a long list of 'potential improvements'
4. So many better programs out there - maybe check out your competition for some good examples

良いポイント:

nothing.... maybe it better than paper schedules? maybe

改善してほしい点:

everything. Availability system is useless as it isn't based on particular period of time - check out When2Work or RecStaff's availability system - so much better. Trading system is useless - people can't view or pick up shifts if they have stated they are un-available (linked to how awful the availability system is). People have so many problem trading shifts that we as managers basically have to switch all shift trades ourselves and since we have so many this is a waste of time that a scheduling system is supposed to fix. The print and report options are also awful and poorly formatted.

Gives managers like myself more time to do more productive work.

製品を使ってみた感想： ShiftPlanning has been great for us as a company. We moved from spreadsheets to ShiftPlanning and it helped us manage our schedules better. It gave us a better view of our operations as a whole and helped see where we needed to make adjustments quicker. The self-service for employees is great as this gets them to be a part of the work of scheduling by submitting their availability and day off requests. It definitely keeps us more organized. It is very efficient to use and gives managers like myself more time to spend on other big impact projects!

良いポイント:

Being able to see the operations as a whole, able to see all departments at once.

改善してほしい点:

The reports aren't very great!

Great Tool, was very good when I started using it 2 years ago, has only gotten better

製品を使ってみた感想： I've been using Humanity for over 2 years, and can't imagine staffing without it. Very useful tool that I've recommended it to several people.

良いポイント:

Great for time off requests, availability breakdowns and visualizing the schedule quickly and easily

改善してほしい点:

Some basic features missing: ability to unfill all shifts, ability to copy shifts to different positions, ability to discount break times, ability to.