---
description: monday CRMを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: monday CRMとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [CRMツール](/directory/2/customer-relationship-management/software) > [monday CRM](/software/1024614/monday-crm)

# monday CRM

Canonical: https://www.capterra.jp/software/1024614/monday-crm

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> 中小企業に最適なmonday sales CRMは、フルカスタマイズ可能なノーコードCRMで、営業および顧客とのコミュニケーションを一元管理します。
> 
> 評価：463人のユーザーによる評価は**4.7/5**。**おすすめ度**で最高の評価。

-----

## 概要

### monday CRMの対象ユーザー

世界中のあらゆる業界の中小企業、セールスマネージャーおよびチームに最適です。顧客関係やポストセールスを担当するアカウントや顧客サクセスマネージャーと提携します。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.7/5** | 463 レビュー |
| 使いやすさ | 4.7/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.6/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.5/5 | レビュー全体に基づく |
| おすすめ率 | 90% | (9/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: monday.com
- **ロケーション**: Tel Aviv, イスラエル
- **設立**: 2014

## ビジネスコンテキスト

- **価格プラン**: $12.00
- **価格モデル**:  (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: イタリア語, オランダ語, スウェーデン語, スペイン語, トルコ語, ドイツ語, フランス語, ポルトガル語, ポルトガル語, ポルトガル語 (イベリア半島), ロシア語, 日本語, 英語, 韓国語
- **利用可能な国**: アイルランド, アメリカ合衆国, アラブ首長国連邦, アルゼンチン, イギリス, イスラエル, イタリア, インド, エクアドル, オランダ, オーストラリア, オーストリア, カナダ, ギリシャ, コロンビア, シンガポール, スイス, スウェーデン, スペイン, チリ さらに19件

## 機能

- CRM
- For Financial Institutions
- Lead Scoring
- Third-Party Integrations
- アクティビティの追跡
- アクティビティ・ダッシュボード
- アポイントメント管理
- アラート／通知
- オンボーディング
- カレンダー／リマインダー・システム
- キャンペーン管理
- コミュニケーション管理
- コラボレーションツール
- セグメンテーション
- ソーシャル・メディア統合
- タスク管理
- テンプレートのカスタマイズ
- データのインポート／エクスポート
- ドキュメント・ストレージ
- ドキュメント管理
- ドナー管理
- パイプライン管理
- パフォーマンス測定基準
- パフォーマンス管理
- プロジェクト管理
- マルチチャネル・コミュニケーション
- ミーティング管理
- メール管理
- モバイル・アクセス
- リマインダー
- リード・キャプチャ
- リード区分
- リード生成
- リード管理
- ワークフロー管理
- 優先順位付け
- 利用率の追跡／分析
- 営業チーム／組織向け
- 営業パイプライン管理
- 営業活動管理
- 検索／フィルター
- 見積もり、概算
- 販売レポート
- 販売予測
- 連絡先データベース
- 連絡先管理
- 顧客エンゲージメント
- 顧客データベース
- 顧客履歴
- 顧客追跡

... さらに12件の機能

## 統合 (合計26件)

- 7pace Timetracker
- Aircall
- BigPicture
- Dropbox Business
- Facebook Business Suite
- Gmail
- Google Calendar
- Google Drive
- HubSpot CRM
- LinkedIn for Business
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- Miro
- OneDrive

... さらに11件の統合

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [CRMツール](https://www.capterra.jp/directory/2/customer-relationship-management/software)

## 関連カテゴリー

- [AIセールスアシスタント](https://www.capterra.jp/directory/34135/ai-sales-assistant/software)
- [セールスイネーブルメントツール](https://www.capterra.jp/directory/30798/sales-enablement/software)
- [売上追跡ソフト](https://www.capterra.jp/directory/32744/sales-tracking/software)
- [販売コンテンツ管理ソフト](https://www.capterra.jp/directory/32395/sales-content-management/software)
- [不動産CRMツール](https://www.capterra.jp/directory/30926/real-estate-crm/software)

## 代替製品

1. [Bigin by Zoho CRM](https://www.capterra.jp/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews)
2. [HubSpot CRM](https://www.capterra.jp/software/152373/hubspot-crm) — 4.5/5 (4466 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.jp/software/61368/salesforce) — 4.4/5 (18786 reviews)
4. [Zoho CRM](https://www.capterra.jp/software/155928/zoho-crm) — 4.3/5 (6978 reviews)
5. [Pipedrive](https://www.capterra.jp/software/132666/pipedrive) — 4.5/5 (3055 reviews)

## レビュー

### "A great product to grow with" — 4.0/5

> **Ashley** | *2026年4月23日* | マーケティング、広告 | おすすめ評価：7.0/10
> 
> **良いポイント**: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view.
> 
> **改善点**: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting).
> 
> I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case.

-----

### "It’s a powerful tool" — 5.0/5

> **Marcelo** | *2025年7月29日* | 経営コンサルティング | おすすめ評価：10.0/10
> 
> **良いポイント**: As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow. I use it every day to manage project timelines, task tracking, and internal coordination, and it also plays a key role in supporting our marketing operations. The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution.
> 
> **改善点**: When multiple team members are working on the same board at the same time, I still notice some minor instability or slowdowns. Since I manage large teams, this happens relatively often and can affect productivity during peak collaboration times.
> 
> It’s a powerful tool that has become essential to my daily operations. I’ll definitely continue using it and recommending it to all my clients. monday CRM brings structure, visibility, and flexibility to our workflow in a way that few other platforms can.

-----

### "Liams Review" — 3.0/5

> **Liam** | *2025年7月29日* | 建設 | おすすめ評価：6.0/10
> 
> **良いポイント**: Monday CRM is a flexible, user-friendly customer relationship management tool built on the Monday.com platform. It offers a visually appealing interface with customizable pipelines, automations, and integrations that simplify tracking leads, sales activities, and client communications. Its drag-and-drop functionality and prebuilt templates make it accessible even for non-technical users. The real-time collaboration tools and dashboard views are great for teams, though it may lack some advanced features found in more specialized CRMs. Overall, Monday CRM is ideal for small to mid-sized businesses looking for an intuitive, all-in-one solution to manage customer relationships and streamline sales workflows.
> 
> **改善点**: the same spreadsheet look for every single thing. I liked sales force because it was easy to get from group to group
> 
> Working with Monday CRM has made managing our sales pipeline and shipment coordination far more efficient. I appreciate how customizable the boards are—I’ve tailored them to track shipments, customer communications, and internal tasks across our 14 independent entities. Automations save tons of time, and the visual layout makes it easy to spot delays or updates at a glance. Integrating forms and syncing with email has helped streamline communication across our teams. While there’s a learning curve for more complex workflows, once it’s set up, it runs smoothly. It’s become an essential tool in our day-to-day operations.

-----

### "mondayCRM Feedback" — 5.0/5

> **Desiree** | *2026年4月20日* | 情報技術、情報サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: Easy setup for basic configurations, the templated boards get you up and running quickly without needing to build from scratch, which is great for teams that want to hit the ground running.&#10;&#10;Mass email - You can select all the contacts you need and send a single email that pulls in personalized data directly from the board. &#10;&#10;Email tracking gives you visibility into when recipients open and click, which is great.  Native integration with both Google and Outlook makes it easy. &#10;&#10;Workflow and automation capabilities let you build out repeatable processes, from lead assignment to follow-up sequences to stage progression.
> 
> **改善点**: If you have one contact tied to multiple deals, the email history surfaces across all related deals. That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps trying to track deal-specific communication. It makes it harder to keep conversations cleanly scoped to the deal they actually belong to.
> 
> Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great\!

-----

### "Great product and easy to use\!" — 4.0/5

> **Teal** | *2025年7月29日* | 金融サービス | おすすめ評価：10.0/10
> 
> **良いポイント**: Easy to use and set up. Out of the box templates and workflows are incredibly helpful. Easy to tailor to meet small or large needs.
> 
> **改善点**: Some relationships that come preset are a bit hard to undo to tailor to specialized needs. Sometimes an automation breaks when someone leaves the company.

-----

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## リンク

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