---
description: Impero Connectを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Impero Connectとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [リモートワーク・サポートツール](/directory/30928/remote-support/software) > [Impero Connect](/software/1024300/impero-connect)

# Impero Connect

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> 900万人以上のユーザーがImperoを利用し、毎日1億回以上の接続が行われています。重要な場所で人、データ、デバイスを接続することができます。
> 
> 評価：18人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。

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## 概要

### Impero Connectの対象ユーザー

デバイスへのアクセスとエンドユーザーのサポートを実現する、クレジットカード業界のセキュリティ基準 (PCI)、医療保険の相互運用性と説明責任に関する法律 (HIPAA)、一般データ保護規則 (GDPR) に準拠した安全な方法を求めている、特に小売、財務、ヘルスケア、その他の大企業のIT専門家やマネージド・サービス・プロバイダー (MSP)。

## 簡単な統計と評価

| 測定基準 | 評価 | 詳細 |
| **総合評価** | **4.6/5** | 18 レビュー |
| 使いやすさ | 4.4/5 | レビュー全体に基づく |
| カスタマー・サポート | 4.9/5 | レビュー全体に基づく |
| 価格の妥当性 | 4.5/5 | レビュー全体に基づく |
| 機能 | 4.3/5 | レビュー全体に基づく |
| おすすめ率 | 80% | (8/10 おすすめ度) |

## 企業情報

- **キャプテラについて**: Impero Software
- **設立**: 2002

## ビジネスコンテキスト

- **価格プラン**: $33.00
- **価格モデル**:  (無料版が利用可能) (無料のトライアル)
- **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+
- **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Windows（オンプレミス）, Linux（オンプレミス）, iPhone（モバイル）, iPad（モバイル）
- **サポートされる言語**: アラビア語, イタリア語, オランダ語, スペイン語, デンマーク語, ドイツ語, フィンランド語, フランス語, ヘブライ語, ロシア語, 日本語, 英語
- **利用可能な国**: アイスランド, アイルランド, アメリカ合衆国, アルゼンチン, アルバ, アルバニア, アンギラ, アンティグア・バーブーダ, アンドラ, イギリス, イタリア, ウォリス・フツナ, ウクライナ, ウルグアイ, エクアドル, エストニア, エルサルバドル, オランダ, オーストラリア, オーストリア さらに104件

## 機能

- アクセス制御・許可
- コラボレーションツール
- セッション記録
- チャット、メッセージング
- ファイル共有
- リアルタイム・チャット
- リモートアクセス／コントロール
- レポート／分析
- 無人アクセス
- 画面共有
- 診断ツール

## 統合 (合計1件)

- ServiceNow

## サポートのオプション

- メール/ヘルプデスク
- FAQ/フォーラム
- ナレッジベース
- 電話サポート
- 24時間対応（オペレータ）
- チャット対応有

## Category

- [リモートワーク・サポートツール](https://www.capterra.jp/directory/30928/remote-support/software)

## 代替製品

1. [Zoho Assist](https://www.capterra.jp/software/181775/zoho-assist) — 4.7/5 (1375 reviews)
2. [TeamViewer ONE](https://www.capterra.jp/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.jp/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.jp/software/135003/slack) — 4.7/5 (24046 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.jp/software/86962/bomgar) — 4.6/5 (2009 reviews)

## レビュー

### "Reliable Product For Our Needs" — 5.0/5

> **Gary** | *2019年1月30日* | 石油、エネルギー | おすすめ評価：10.0/10
> 
> **良いポイント**: We never have any issues with the software working as intended.  It is imperative to our customers that we have remote access available when needed.  Netop Remote Control software is always reliable and allows us the connectivity we require.
> 
> **改善点**: We have not encountered any Cons with this product at this time.
> 
> I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations.  Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue.  It is very important that we have this connectivity available when we need it and Netop software has never let us down.&#10;&#10;We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have.

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### "Excellent for certain scopes" — 5.0/5

> **Geoffrey** | *2022年4月19日* | コンピュータ・ハードウェア | おすすめ評価：5.0/10
> 
> **良いポイント**: It is easy to install and use.  It certainly makes work more efficient.
> 
> **改善点**: The IP security is not really there for situations like we have.  In a school or small business environment where everyone is a member of the same organization it would be excellent.   Where the users are not from the same organization, the ability to secure IP is very important and is not addressed well in the current versions.

-----

### "Netop review" — 3.0/5

> **認証済みレビュアー** | *2020年10月22日* | 金融サービス | おすすめ評価：3.0/10
> 
> **良いポイント**: The good thing is Netop allows you to make system changes using a remote connection, proving helpful in a lot of business situations. You can install programs, run scripts etc.
> 
> **改善点**: It works slow a lot of times, the app process can break often and needs the computer to be manually rebooted.&#10;Kicks out from the remote connection often when switching users

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### "Good product overall" — 4.0/5

> **Shaul** | *2022年4月19日* | 健康、ウェルネス、フィットネス | おすすめ評価：7.0/10
> 
> **良いポイント**: Very good for Domain environment.&#10;Unattended access is pretty much why we bought it,&#10;It comes with a lot of extra features
> 
> **改善点**: Sometimes the host client stops working, and we cant access the host until the host will restart his machine.
> 
> Product does what it supposed to, most of the time.&#10;Support is great with any issue you'll might have with the product.

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### "NetOp remote control - unlocking EPOS automation" — 5.0/5

> **James** | *2018年11月21日* | 薬品 | おすすめ評価：9.0/10
> 
> **良いポイント**: NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible.
> 
> **改善点**: Had a minor issue with licensing and an uplifted version of the software, ultimately this came down to user error and itself lead to a very good experience with customer support. Shout out to those guy for helping out on such a basic problem\!\!\!
> 
> Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come\!

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## リンク

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