キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

PRTG Enterprise Monitorとは

サーバがダウンした場合、システム管理者は迅速にアクションを取る必要があります。PRTG Enterprise Monitorを使用すると、サーバの信頼性を向上させることができます。

PRTG Enterprise Monitorの製品詳細

良いポイント:

It is easy to set up, implement, and deploy. It is a Web interface and desktop app which allow fast access.

改善してほしい点:

Its hard to find something, set up the notification hierarchy, small improvmnet in notification email looks.

PRTG Enterprise Monitorの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.5
機能
4.5
価格の妥当性
4.5

おすすめ度

8.8/ 10

PRTG Enterprise Monitorの総合評価は4.7/5です。 (キャプテラに寄せられた62件のレビューより集計)。

PRTG Enterprise Monitorを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (62件)

Daniel
Daniel
グアテマラのtelecommunications technician
認証済みLinkedInユーザー
教育管理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

The best detection tool

5.0 3 週間前 新着

製品を使ってみた感想: PRTG Enterprise Monitor is a very complete tool that we have used in the company where I work. We have been using this tool for many years because it allows us to receive notifications when there are incidents with our Internet links or equipment disconnections both in our local network and in external networks, which is why it is very important for us to have this tool.

良いポイント:

What I like about this software is that I can keep an eye on various equipment and systems that are critical to the company since with this tool I can detect any problem at any time.

改善してほしい点:

Something that I don't like very much about this tool is that it has many options and there are some parts and settings that are not so intuitive to use, you need to take courses or read manuals to understand each function of the tool in detail.

Paessler GmbHからの返信

3 週間前

Dear Daniel, We appreciate your long-term trust in our monitoring solution and are pleased that it helps you identify critical issues quickly. We understand that the learning curve can be challenging, which is why we are continually working to improve our user interface while maintaining the rich functionality our customers rely on. Thank you for your detailed feedback! Your Paessler Team

Rian
英国のIT Infrastructure Manager
物流、サプライチェーン, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Not my favourite monitoring tool but worth a look

4.0 4 か月前

製品を使ってみた感想: PRTG does what it says on the tin, and in fairness it does it very well. It's reliable and it's flexible, I find their free SNMP monitoring tool extremely helpful when troubleshooting issues with monitoring older routers/firewalls/printers etc. We didn't have the cloud version but another chap I know who does in IT said the mobile app and push notifications were a life saver. The ability to monitor SLA's as well is also handy for working towards KPI's and keeps the management team happy, coupled with the extremely customisable reports.

良いポイント:

The best thing by far about PRTG Enterprise was the ability to have multiple PRTG server instances in different locations, but all visible within one 'master' view. This was particularly helpful when you have sites across seas like I did when I used it, in Latvia and Slovenia. They had their own PRTG server that the remote IT hands could monitor and keep on top of, but as Infrastructure Manager it allowed me to also keep an eye on things and help out where needed.

改善してほしい点:

It's hard to describe, but I just didn't like the UI of PRTG in general, the interface didn't feel as nice and user-friendly as other tools and just seemed to be less intuitive and aesthetically pleasing. But that's not to say that it lacks any features and it may well have just been me that couldn't figure out how to make it look 'nice'.

Paessler GmbHからの返信

4 か月前

Dear Rian, Thank you for your thoughtful review! We're glad that the centralized view supported monitoring across multiple locations and that features like SNMP monitoring were helpful for troubleshooting. We are continuously working to improve the UI, and feedback like yours is invaluable. Your Paessler Team

Ross
英国のHead of I.T.
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

PRTG for AD Replication

5.0 2 週間前 新着

製品を使ってみた感想: As we have have distributed AD across multiple sites, we have used PRTG to report on AD synchronization and therefore help us to react quickly if there are replication failures

良いポイント:

Free edition is a useful way to evaluate and monitor your core infrastructure

改善してほしい点:

Web GUI sometimes slow to respond or update

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

PRTG EM is a great tool for IT

3.0 先月 新着

良いポイント:

PRTG Enterprise Monitor is a comprehensive tool for monitoring IT environments of all kinds.

改善してほしい点:

PRTG Enterprise Monitor is fairly complex to deploy on a large environment.

Paessler GmbHからの返信

3 週間前

Thank you for your feedback! We appreciate your positive comments about our monitoring solution as a comprehensive tool for IT environments. We understand that deployment in larger environments can be challenging, and we're constantly working to simplify the process while maintaining the robust functionality our customers rely on. Your Paessler Team

Diaferia
アメリカのMarketing Associate
個人および家族向けサービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

PRTG Enterprise Monitor; Optimizes your IT Resource Monitoring

5.0 4 か月前

製品を使ってみた感想: It made tracking the status of our servers fast and efficient

良いポイント:

It makes it for me to monitor all company resources including servers

改善してほしい点:

Lacks any ready instructions for specified sensors

Paessler GmbHからの返信

3 か月前

Dear Diaferia, Thank you for your feedback! We're delighted to hear PRTG Enterprise Monitor has made server monitoring fast and efficient for you. If you ever need assistance with configuring sensors, our support team is here to help! Your Paessler Team

Balayo
Balayo
ウガンダのNETWORK SUPPORT ENGINEER
認証済みLinkedInユーザー
インターネット, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

PRTG Enterprise Monitor, A Network Engineers' Dream Tool

5.0 12 か月前

製品を使ってみた感想: Overall Paessler Enterprise Monitor is great IT infrastructure Monitoring tool with great features and core functionalities that IT operations would need to well monitor and make decisions about their infrastructure.

良いポイント:

1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place. 2. The ability to monitor IT applications, services, Capacity and Configuration management.

改善してほしい点:

The sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation

Paessler GmbHからの返信

11 か月前

Dear Balayo, Thank you very much for your positive review! We're pleased to hear that PRTG Enterprise Monitor offers comprehensive reporting and monitoring capabilities, making it a dream tool for network engineers. We're committed to continuously improving our features to ensure that IT operations have all the insights they need to effectively manage their infrastructure. Your Paessler Team

Paul
アメリカのHead of Operations
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

PRTG Enterprise Monitor Has Incredible Capabilities: It Is So Accurate

5.0 3 か月前

製品を使ってみた感想: Since we implemented PRTG Enterprise Monitor, the experiences have been amazing. PRTG Enterprise Monitor works so well for us.

良いポイント:

PRTG Enterprise Monitor is a powerful networking solution that suit our needs. I am impressed by the capabilities and ease of use of PRTG Enterprise Monitor.

改善してほしい点:

PRTG Enterprise Monitor is easy to use, reliable and flawless.

Paessler GmbHからの返信

3 週間前

Dear Paul, Thank you for your positive review! We're thrilled to hear about your great experience with our monitoring solution. It's exciting to know that it meets your needs so well and that you find it both powerful and easy to use. We strive to deliver reliable solutions that make network monitoring simple and effective. Your Paessler Team

Frank
Frank
デンマークのInfrastructure Architect
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Nothing stands alone but PRTG is stable

4.0 12 か月前

製品を使ってみた感想: Best of the available options when surveying the field.

良いポイント:

A great map, lots of sensors, good educational online training, customizable.

改善してほしい点:

Not the most intuitive, consumes quite a lot of compute resources.

Paessler GmbHからの返信

11 か月前

Dear Frank, Thank you very much for your positive feedback! We're glad you find PRTG stable and appreciate its comprehensive features. We strive to provide the best solution for network monitoring and are pleased that it stands out among other options in the field. Your Paessler Team

認証済みレビュアー
認証済みLinkedInユーザー
消費財, 51~200人規模の会社
使用期間: 2年以上
投稿経路

One of greates tools for network monitoring

5.0 4 週間前 新着

製品を使ってみた感想: 9/10. I would easily reccoment to someone to use this software.

良いポイント:

Thing that I liked most about is easy access to sensors. You can easy create new sensors and attach them to computers.

改善してほしい点:

There isn't that much options to create new views, and ones that exist seems confusing.

Paessler GmbHからの返信

3 週間前

Thank you for your excellent review and high recommendation! We're pleased that you find our sensor management intuitive and accessible. Our development team is constantly working to improve the customization options for views based on valuable feedback like yours. Your Paessler Team

Edmund
英国のInfrasturcture Engineer
教育管理, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Brilliant system we could not do without

5.0 先月 新着

製品を使ってみた感想: Absolutely fantastic, easy to setup out of the box and over a year in still doing everything we need.

良いポイント:

PRTG Monitors our whole insfrastructure reliably and effectively keeping up with our ever changing needs.

改善してほしい点:

There are times when it can be complicated with limited documentation to be able to create custom sensors.

Paessler GmbHからの返信

3 週間前

Dear Edmund, Thank you for your positive feedback! We're pleased that our monitoring solution has become an essential part of your infrastructure management. Our team is constantly working to improve the documentation for creating custom sensors, and we appreciate your input in this area. Your Paessler Team

John
アメリカのAVP Infrastructure and Operations
金融サービス, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

PRTG Enterprise Monitoring

5.0 昨年

製品を使ってみた感想: Overall, it's been a great asset to our firm as we've grown in size and scope. The few times we have had to utilize PRTG support they've been quick and knowledgeable.

良いポイント:

Ease of use. I can sit someone down who has no experience with System/Network monitoring and show them PRTG and they can instantly identify what systems are in a healthy state and which aren't. Green=Good / Red=Bad.

改善してほしい点:

Configuring the alert notifications took some time so we weren't overwhelmed with the amount coming in but also making sure we received actionable alerts.

Paessler GmbHからの返信

昨年

Dear John, Thank you very much for your detailed feedback! We're glad to hear that PRTG's user-friendly interface has made system/network monitoring accessible to your team. We appreciate your insight into configuring alert notifications and are constantly working to streamline this process for improved efficiency. Not only that, but we're glad to have been a valuable asset to your company's growth, and our support team is always available to provide you with prompt assistance. Your Paessler Team

Bryce
アメリカのNetwork Administrator
公共安全, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

PRTG is the one tool I HAVE to have in my toolbox

5.0 昨年

製品を使ってみた感想: I love PRTG. It is genuinely the one tool I have to have running in any environment I am supporting. I don't know that I'd be able to do my job to the best of my ability without the data and tools that PRTG provides. Management is easy, maintenance is easy, and the PRTG support team have always been wonderful to work with. I don't see myself ever changing NMS providers.

良いポイント:

The ease of setting up and the flexibility that the system has. The range of tools PRTG offers is amazing for its price. Not only that, but the system itself is robust and easy to configure and manage. Being able to create useful maps with important data makes it a tool that other non-tech folks can benefit from as well. And the remote probe features are so important in multi-site deployments.

改善してほしい点:

I wish it had more support for running Linux. I know the new probe can be deployed on Linux (which I've tested quite a bit and enjoy using), but it would be great if that became a possibility for the entire core probe. Having to license and manage a windows server just for PRTG is a bummer. It's worth it for sure, but I'd prefer using Linux instead.

Paessler GmbHからの返信

昨年

Dear Bryce, Thank you for your detailed review! We're happy to hear that our tool is an essential part of your toolbox and that you find its setup, flexibility, and range of tools impressive. We appreciate your feedback regarding Linux support and will certainly take it into consideration for future improvements. We're committed to continuing to provide you with the robust monitoring solutions you rely on. Your Paessler Team

Jorge Alejandro
Jorge Alejandro
コロンビアのCoordinator
認証済みLinkedInユーザー
通信, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Nice way to keep your eyes on the infraestruture

4.0 昨年

製品を使ってみた感想: Excellent! Easy to use, accuracy, stable, powerfull creating reports.

良いポイント:

The user interface is instuitive. The reports are very friendly, easy to use. The native sensors are a good way to built the dashboards easily .

改善してほしい点:

Maybe to be able to allow configure parameters to export.

Paessler GmbHからの返信

昨年

Dear Jorge Alejandro, Thank you for your positive feedback! We appreciate your suggestion regarding configurable export parameters and will consider it for future updates. Your Paessler Team

Phaelen
アメリカのIT
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great Monitor

5.0 10 か月前

良いポイント:

The ease of use, and implementation, and it is lightweight on our server

改善してほしい点:

The pricing seemed steep at first but after working through everything it was reasonable

Paessler GmbHからの返信

9 か月前

Thank you for leaving us a review! We are happy that you are enjoying PRTG. Check out our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team

Andreas
ドイツのDelivery Manager
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Klasse Monitoring tool

4.0 3 週間前 新着

製品を使ってみた感想: Super einfache Nutzung und Überwachung der Infrastruktur

良いポイント:

Überwachung der kompletten Infrastruktur

改善してほしい点:

Performance lastig in größeren Umgebungen

Paessler GmbHからの返信

3 週間前

Dear Andreas, We're glad you find our monitoring solution easy to use for your infrastructure needs. For larger environments, we continuously work on performance optimizations to enhance the experience for all our customers. Thank you for your valuable feedback! Your Paessler Team

Paul
フランスのResponsable On-Premise et Cloud Infrastructure
小売, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

PRTG Enterprise Monitor is a good tool for monitoring

5.0 昨年

良いポイント:

PRTG is able to notify us very quickly in the event of an outage

改善してほしい点:

PRTG Enterprise Monitor doesn't have any flaws, it's just paid compared to Nagios Community

Paessler GmbHからの返信

昨年

Dear Paul, Thank you for your positive feedback on PRTG Enterprise Monitor. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

Robin
ドイツのTeam Lead Cloud Consultant
情報技術、情報サービス, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Prtg with Scansor

4.0 昨年

良いポイント:

The Probe Network Conzept and Windows based.

改善してほしい点:

not enough standard sensors. E.g. Azure Tenant Health

Paessler GmbHからの返信

昨年

Dear Robin, Thank you for your feedback! We're glad to hear that you like the probe network concept and Windows compatibility. We're constantly working to expand our sensor offerings to improve your monitoring experience in the future. Your Paessler Team

Carolina
Carolina
コロンビアのNOC1 Support Engineer
認証済みLinkedInユーザー
通信, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

the ideal monitoring tool for large IT infrastructures

4.0 2 年前

製品を使ってみた感想: For any IT team it is absolutely clear that the network infrastructure is the backbone of any current company regardless of its size, and based on this, investing in tools that allow monitoring from the macro to the micro all the details of operation, processes and others makes the company feel confident in its deployment of network equipment and the operation of this, PRTG Enterprise Monitor provides all these features with the added bonus of a technical support team that we have received the collaboration of when required.

良いポイント:

Our company is distributed in several LATAM countries and all its IT infrastructure is located in various datacenters located in some of its major cities, this topology has required a tool with which to have a global vision but in turn detailed of the different data centers and each of the teams that make it up, in turn, services, protocols and other additional elements that are required for proper operation; the control panel is extremely simplified but at the same time powerful and allows with a few clicks to add new data centers as the network expands and immediately we have the visualization of the elements that are required, this is simplicity and effectiveness of the tool.

改善してほしい点:

It is clear that PRTG Enterprise Monitor is focused on huge IT infrastructures which have many elements and processes that need to be monitored, this translates notoriously in operating costs since it must be taken into account that the license for these cases depends on the number of sensors required, although looking at it from a preventive point of view will be reflected in the initial ROI as it will allow correcting failures before they cause considerable operating expenses.

Phillip
オーストラリアのICT Support Officer
教育管理, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Fanstastic software which helps save time and enables better troubleshooting

5.0 2 年前

良いポイント:

The ability to get notifications and fix problems before staff even know something is a problem is fantastic, especially when you appear at the door just as someone goes to place a ticket. The Slack integration means we can also keep an eye on certain critical infrastructure, like WiFi and Printers, and get a notification right to our phones. The history log is also really helpful when diagnosing issues that occur sporadically over time, but never when IT is there.

改善してほしい点:

There are a lot of options, but this also means that there is a steep learning curve to ensure everything is setup correctly.When turning on certain functions, you need to enable it in multiple places, like when I was trying to get the Slack integration working. I had enabled Notifications for certain events, but I hadn't set a trigger for Notifications

Paessler GmbHからの返信

昨年

Dear Philip, Thank you for your feedback! We're happy to hear that PRTG is a time-saving solution for your troubleshooting needs. The ability to proactively address issues and the Slack integration seem to be valuable features for you. We appreciate your input regarding the learning curve and multiple setup steps, and we'll take this into consideration in our ongoing efforts to improve the user experience. If you ever need assistance with specific configurations, please don't hesitate to contact our support team. Your Paessler Team

Valentin
フランスのSysadmin
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Facile à prendre en main et globalement complet

4.0 3 週間前 新着

製品を使ってみた感想: J’ai eu une bonne expérience avec, j’ai trouvé que le produit remplissait ses fonctions pour un usage basique

良いポイント:

Rapide à installer et à prendre en main, pas mal de fonctionnalités

改善してほしい点:

L’interface manque de custom et parfois il manque des feature

Scott
アメリカのNetwork Engineer
自動車, 201~500人規模の会社
使用期間: 2年以上
投稿経路

PRTG is a great tool that we use every day, all day.

5.0 2 年前

製品を使ってみた感想: Overall, this product is excellent and don't think I could find any other software so complete.

良いポイント:

PRTG is probably one of the easiest software packages I've ever used. It's highly customizable and easily set up. You can give a device a name and IP address, tell it to auto-discover and it will find all applicable SNMP or WMI items for that device that can be monitored. You can then go through and take things out that you don't need or care about.

改善してほしい点:

There are some things that are not customizable that I wish were. For example, every time I do a device discovery on a HP switch, I get the port discovered, but also get the RMON port discovered. I do not need both of them. If I delete the RMON port and do a weekly discovery, it picks up the previously deleted RMON ports. I've contacted support about it and the only way to keep that from happening is to pause the RMON sensors so they are not discovered again. I just wish there was a way to modify the auto discovery settings to ignore things, such as the RMON ports, Windows update frequency, etc. that you don't need and don't need the auto-discovery to pick up again. Maybe if there was a list of items that auto discovery looks for and the ability to un-check the box for those items. For switches, I don't need auto discovery to pick up anything else but maybe additional ports that were plugged in since the last auto discovery.

Paessler GmbHからの返信

2 年前

Dear Scott, Thanks for sharing your review with us and the community! Your Paessler Team

John
アメリカのNetwork Operations Manager
土木工学, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

PRTG Network Monitor - Best Network Tool for the Money

5.0 2 年前

製品を使ってみた感想: I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. There are plenty of tools on the market that can do this same thing but none of them allow for the simple yet powerful design of PRTG. I recommend it to friends, and colleagues all the time.

良いポイント:

PRTG helps me keep my entire network visible in a single pane of glass, whether that is network, server, virtual, or WAN, I have eyes on my network at all times.

改善してほしい点:

The only negatives I will mention are minor. I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line. The interface is a little dated by 2022 standards and could use a facelift.

Paessler GmbHからの返信

2 年前

Dear John, Thank you so much for taking the time to leave us this amazing review! We are currently working on a new interface, which you can already try out now. Your Paessler Team

Israel
エルサルバドルのCoordinador de Sistemas
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

I love the PRTG Enterprise Monitor solution.

5.0 2 年前

製品を使ってみた感想: In the past, we spent many hours a week manually checking the status of our infrastructure: availability, capacity checks, service status, updates, etc.
Now PRTG does it all for us. PRTG is responsible for monitoring the availability of our equipment, services, review capabilities, database availability, etc. Even now we know the hours of greatest demand for our services and the critical hours.
When something in our infrastructure failed, we were aware of it until the client reported it. Now, PRTG takes care of sending us an email notification, telling us what the problem is. This allows us to react even before users are aware of the problem.

良いポイント:

I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc. The ease of use of PRTG is incredible. You can install and configure it in minutes. The support and documentation of the solution is very good. It even allows you to integrate with other solutions and/or create your own sensors.

改善してほしい点:

I wish there were more backup monitoring options in addition to VEEAM.

Paessler GmbHからの返信

2 年前

We're happy that you're happy! Thanks for leaving us a review! Have a look at our PRTG Sensor Hub. Here you can find scripts that extend the monitoring of VEEAM. Cheers, Paessler AG

Ranga
オーストラリアのSystems Administrator
教育管理, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Covers all the bases for mid-sized corporate infrastructure

5.0 2 年前

製品を使ってみた感想: We are using PRTG to monitor all aspects of our network and server infrastructure. After trialling a few products, PRTG was selected several years ago for the extensive feature set at a reasonable cost of ownership. So far we are completely satisfied with the product. PRTG is right-sized for us without all the features we need. We have integrated PRTG with Grafana to produce extremely user-friendly dashboards for our management and the integration was a breeze.

良いポイント:

Ease of use Balanced cost to features Detailed dashboards and graphs Realtime Alerts/notifications Continuous updates and new sensors/features added regularly Easy integration with dashboard software (ie. Grafana)

改善してほしい点:

Heavy use of resources (I do not believe this is a product issue as we are sharing our hardware resource for other admin utilities)

Paessler GmbHからの返信

2 年前

Dear Ranga, We're happy that you're happy! Thanks for leaving us a review! Cheers, Paessler AG

Johanns
グアテマラのTelecom Manager
高等教育, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

PRTG is the best recommendation I can make to my IT colleagues

5.0 2 年前

製品を使ってみた感想: Since I've been using PRTG Enterprise Monitor my work has become much easier, it's a tool that you become addicted to as soon as you start configuring it. I have surprised my superiors when I take quick action due to the immediate alerts that PRTG sends me.

良いポイント:

Its simplicity of use and implementation. It does what it has to do. It greatly simplifies the monitoring of large and small networks.

改善してほしい点:

It could not only monitor, but also be an active part of the devices. Manage them with protocols like SSH, Telnet, RDP from the software.

Paessler GmbHからの返信

2 年前

Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG