キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Oysterとは

[20%オフ] Oysterのグローバル給与ソリューションは、迅速でコンプライアンスに準拠した正確な支払いを保証し、請求書処理を自動化します。

Oysterの製品詳細

良いポイント:

Oyster has created a tailored HR solution for employers and employees to be connected via an easy to use platform with strong customer service support.

改善してほしい点:

Sometimes the currency exchange rates and how they will affect how much we pay, is unclear.

Oysterの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.3
機能
4.5
価格の妥当性
4.5

おすすめ度

8.4/10

Oysterの総合評価は4.5/5です。 (キャプテラに寄せられた68件のレビューより集計)。

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レビューを絞り込む (68件)

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Employer Flexibly

5.0 10 か月前

製品を使ってみた感想: Able to scale the business globally

良いポイント:

Very easy to use and can have multiple users in different regions

改善してほしい点:

Cost of removing some employees can be high

RyanMae
アメリカのSr Director of People Ops
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

So much Potential and Folks who Genuinely Care

4.0 先月 新着

製品を使ってみた感想: I think Oyster is still young and there is a LOT of room for growth, most of our struggles tie to support not "Supporting" or a feature/need we have that is not quite there yet. BUT that being said we stick with them because our Service team is phenomenal and you can see they are working to being where we need them to be.

良いポイント:

We came to Oyster with a heap of issues with international set up outside the US where we are headquartered. Oyster was a great option to not only address our employees we moved all our contractors over as well. The number one thing about Oyster is the Customer Service teams, Our Account Manger [sensitive content hidden] went ABOVE and beyond to help during set up, and we have had 2 CSMs that are beyond incredible. All the kudos to [sensitive content hidden], WE LOVE YOU!!!

改善してほしい点:

Generic support is lacking, most of the time I have to involve my CSM which is hard on me and unfair to them. Especially when it seems like a simple ask, this can cause frustration as the pace can be slower than it feels like it should be.

Terry
英国のCEO
コンピュータ、ネットワーク・セキュリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Payment issues

1.0 2 か月前 新着

良いポイント:

It services my need to pay my US employees

改善してほしい点:

For some reason you cant match my payments to the invoices, the billing is very confusing and you always think I havent paid when I have

Bruno
スペインのVP Global Finance
情報技術、情報サービス, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Good service provider

5.0 2 か月前 新着

製品を使ってみた感想: On the whole, the implementation of Oyster has been smooth

良いポイント:

The support function is responsive, any questions are resolved quickly

改善してほしい点:

Not being able to call the support person

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Very Good EoR company

4.0 2 か月前 新着

良いポイント:

It makes it easy to be hired across countries. They are always ready to answer any of your questions regarding any topic about contracts, local laws, and everything. Definitely worth it to give it a try.

改善してほしい点:

At the moment there is nothing to make me feel uncomfortable with them. They just make life easy on my work.

sumanth
インドのSr. SRE
情報技術、情報サービス, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Perfect place to have an employee record.

5.0 2 か月前 新着

製品を使ってみた感想: Great and a novel way to approach work legally.

良いポイント:

Ease of access to markets which are geographically different or countries we like to work for a certain company is operating.

改善してほしい点:

yet to find one reason to dislike.I am 6 months into this engagement.

Jorge
コスタリカのPMO Director
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great solution for remote employees

5.0 2 か月前 新着

製品を使ってみた感想: Good experience so far. Would definitely recommend to use.

良いポイント:

The ease of getting a compliant employment in my country even though the company I work for does not have presence.

改善してほしい点:

The response times when something does not go as planned is slow. The local partners sometimes are not responsive

Lakshmikanth
Lakshmikanth
インドのTechnical Architect
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Oyster - User

5.0 2 か月前 新着

製品を使ってみた感想: Happy to use it, makes life easy on invoicing for remote workers.

良いポイント:

Ease in creating Invoices for my Employer

改善してほしい点:

Unable to edit or delete already created Invoices

Allen
ホンジュラスのSenior Engineer
プログラム開発, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Good platform to receive your payment.

5.0 2 か月前 新着

製品を使ってみた感想: I have been using it for new months, it has never failed me and so far all the processing of my payments is clear.

良いポイント:

Friendly, easy to access and to understand how it is used. it's clear where your payments and bills are.

改善してほしい点:

N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

Meghan
カナダのDirector, Strategic Accounts
マーケティング、広告, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Best solution ever for international hires

5.0 先月 新着

良いポイント:

Quick onboarding! Fast response time. Easy to use interface to submit and track expenses, pay stubs, employment documents.

改善してほしい点:

Nothing! It's badass. I wouldn't change anything with your current set up.

Sai
カナダのCEO
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Easy way to grow globally

5.0 10 か月前

製品を使ってみた感想: We've had a relatively smooth experience using Oyster for almost 2 years now hiring employees in multiple countries.

良いポイント:

The pricing is transparent and the support team is fantastic in responding to queries in a prompt manner. They also make onboarding employees very easy and handle all the logistics and complexities of local laws and regulations.

改善してほしい点:

They do not have entities in every country that they operate in which means they rely on local partners to be the actual Employers of Record. This can sometimes create friction in terms of the turnaround time to address employee questions or concerns.

David
アメリカのCEO
航空会社/航空産業, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Great Program

5.0 昨年

良いポイント:

It's a very intuitive interface. Very helpful to have all the documents easily accessible across employees, contractors. The customer support is pretty great too.

改善してほしい点:

I don't know if this is an Oyster specific problem or a general challenge with the niche they along with others serve in... but it is painful how much fluctuation there is every month in what is required to pay to our employees overseas, and the tracking of it is very difficult as well. This is likely just due to the fact that they're trying to solve a difficult problem, but I'd say there's still room for improvement there.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Easy to use and great for onboardings worldwide

4.0 10 か月前

製品を使ってみた感想: The overall experience is very good

良いポイント:

Oyster is super easy to use and the Oyster team gives support in all the onboarding processes from A to Z. This is critical for onboardings in countries which processes and laws we're not familiar with.The price is fair compared to other tools and the tool is easy to set up.

改善してほしい点:

As Oyster collaborates with third parties in order to hire in some countries, some issues may arise from these third parties and although Oyster supports the team through all the process, some situations can become annoying for the employee itself

Amber
アメリカのHR Manager
非営利団体運営, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

The world and all it's workers can be your Oyster!

5.0 昨年

製品を使ってみた感想: Oyster is a phenomenal platform and they truly are outshining the competition. Take it from me. We switched from another PEO and I truly did my due diligence when selecting a new platform. I researched everyone on the market and had so many demo calls my head still hurts! It was all worth it because we made the right choice.

良いポイント:

One stop shop that truly does it all. Excellent implementation and customer success team that makes the transition seamless. Excellent benefits in every country! The cost calculator is my favorite! If you go with Oyster, the world and all it's workers will be your Oyster as well!

改善してほしい点:

That I can't amend a contract once I hit submit!

Kimberley
英国のPeople Advisor
石油、エネルギー, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Great Support Team and always improving

5.0 10 か月前

製品を使ってみた感想: I am enjoying using the platform and appreciate all the hard work to forever improve it and our experience.

良いポイント:

Oyster HR have a great help center team that maintain great communication whilst resolving issues/queries. In the last year alone, i have noticed many improvements to the Oyster HR platform, which has improved the user experience for myself an Admin but also Team Members and Department Managers.

改善してほしい点:

Some complex issues take longer to resolve but in these situations our account manager steps in to escalate and resolve quicker.

Bhawana
インドネシアのHead of APAC Talent acquisitions
保険, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Do not use Oyster

1.0 10 か月前

製品を使ってみた感想: Never recommend to anyone. Worst experience ever.

良いポイント:

Nothing I can mention which I like about oyster.

改善してほしい点:

They overpromise and under deliver. They claim to onboard people globally. APAC region they work with multiple sub vendors.. which create lot of issue. They don’t have local presence. For APAC region better use other platforms. Oyster not doing well at all.

Kevin
アイルランドのHR Generalist
再生可能エネルギー、環境, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great must have platform

5.0 5 か月前

製品を使ってみた感想: excellent overall
Implementation was intense but all good after that

良いポイント:

ease of use and solved a big issue for us

改善してほしい点:

The customer service can be poor when trying to resolve issues. just sending back an online form you have already looked at is not really good enough

Matt
ベルギーのManager Operations and Systems
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great product and easy to use

5.0 昨年

製品を使ってみた感想: 8.5/10. I just wsh (as mentioned above) I had a success manager who checked in semi-regularly (once every 4-6 weeks) at least and there are one-two UI/UX suggestions I have.

良いポイント:

From the country cost breakdown, to the ease of reviewing and approving payroll, it has been very enjoyable to be with Oyster

改善してほしい点:

I wish there was a direct account manager that I could work with when issues arise. The portal to submit issues is nice but there's something to be said to have someone assigned to you and knowing that they'll help you when things need escalation. I think that's the biggest gap right now, the lack of success managers.

Massimo
イタリアのParametric developer
建設, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

My Positive Experience with Oyster

5.0 昨年

製品を使ってみた感想: Our experience with Oyster was positive, and we were able to streamline our HR and payroll processes significantly. Oyster also helped us stay compliant with state and federal regulations, which was a big relief.

良いポイント:

I liked Oyster's user-friendly interface and how easy it was to navigate. The product offers a wide range of features that were beneficial to my business. Oyster made it easy to manage employee payroll, benefits, and HR tasks in one place. The reporting and analytics tools were helpful in tracking employee data and identifying trends.

改善してほしい点:

Some of the reporting tools were a bit clunky and could be improved. Also, the document should be stored by different groups (like: contracts, payrolls, communication/administration)

David
コスタリカのManaging Director
経理, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

A Seamless Solution for Global Hiring!

5.0 昨年

製品を使ってみた感想: The team is fantastic to work with. The main benefit is the need to not have to worry about the admin/payroll function of the business so I can focus on the people.

良いポイント:

Integration was simple and the product is very easy to navigate.

改善してほしい点:

The price is a bit hefty per person. I will be looking forward to a potential "seat-based" pricing model in the future if that becomes available.

Paul
アメリカのPartner/Project Manageer
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great for Contactors anywhere in the World

5.0 昨年

製品を使ってみた感想: Oyster offers our small business the services we need to employ contractors for our software development from anywhere in the world that we choose to employ them, and makes the management and processing of payments to them easy, all at a fair price! If you're a small company trying to get started and grow, Oyster offers a great solution for utilizing contractors!

良いポイント:

Oyster allowed us to expand our search and hire of contractors anywhere in the world. They take all the headache of billing, payment processing, foreign exchange conversions, tax form collection and most reporting required. We've elected to use developers primarily in the Americas, and have successfully employed contractors from Canada, Columbia, and the U.S.

改善してほしい点:

Support response has been a bit slow at times, but we've been able to get all our questions and issues resolved. I thing they are getting better at delivering support.

Hiroyuki
日本のGroup Leader
化学, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Utilize Oyster for employee's payment

4.0 10 か月前

製品を使ってみた感想: We used this service because we needed to pay and manage the payroll of an employee in Portugal, a country very far from our base (Japan).We were very anxious, but by using Oyster, we were able to pay our employees without any major problems.

良いポイント:

The ease of use of the platform and the quick and clear feedback when asking questions when you don't understand are very positive.

改善してほしい点:

The payment term seems somewhat short. Especially in our case, it was shorter than other companies and we had a hard time with that.

Eanna
アイルランドのGlobal Talent Operations Lead
情報技術、情報サービス, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Very efficient and reliable

5.0 10 か月前

良いポイント:

Oyster does exactly what you want it to. Payroll and Benefits are handled easily and efficiently. With this sort of service, you only notice when it is not working and you just hope that everything functions as it should. I have had no problems with Oyster as a user since I began working in my current company, and would recommend it to my network

改善してほしい点:

a mobile app would be nice as a way to submit expenses etc. support could be a little quicker

Arianna
アメリカのMarketing Ops Manager
人材, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Great product!

5.0 10 か月前

良いポイント:

Ease of use, caring team, consistent communication

改善してほしい点:

The colors of the interface, duplicative info

Natallia
アメリカのOwner
人材, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Great for small businesses

5.0 昨年

製品を使ってみた感想: Oyster helped me to onboard contractors from different countries. It makes the process transparent for everyone and I don’t need to manage paperwork anymore

良いポイント:

I love the ease of onboarding into Oyster and how fast and convenient it is to set up a new remote contractor from any place in the world. Invoice management is seamless. The price is fair for the services I receive.

改善してほしい点:

Everything is good from my perspective.