Square for Retailのレビュー

Fantastic!

製品を使ってみた感想： I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers.

良いポイント:

I love how it’s so easy to use and very user friendly. I have the Square Register which has a large screen for me and a small screen in the front for the customers transaction. It is easy to add inventory by name and barcode with the barcode scanner. You can set up alerts, and I can still use it for cash transactions. I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky.

改善してほしい点:

The price is a little steep for small businesses. You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition. I settled for the standalone register.

Square Retail works great but the customer service is terrible

製品を使ってみた感想： Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.

良いポイント:

The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.

改善してほしい点:

I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.

I'm Not Sure Why This Is The Default For So Many

製品を使ってみた感想： I haven't processed any sales. I don't trust the company enough to handle my money. They claim to be for mobile businesses, but require a desktop to manage your account. Many pages of their site were broken when I did my set up. Their customer service leaves much to be desired.

良いポイント:

The fee structure is lower than some, and they send first time users a free mag strip reader. That's really the only benefit I can see.

改善してほしい点:

-You can't manage your account from your phone. Most options are grayed out and say "desktop required." -Once I got to my desktop, the site was really buggy and hard to use. For instance, little black dialogue boxes telling what kind of info to put in each field hover over the space you actually need to type in when you do your account set-up. When you hit the "X" in the corner of the dialogue box that is blocking your view of the typing area, a full-screen pop-up asks "Are you sure you want to leave setup?" No, I don't want to leave setup, I just need this box out of the way. My first form that I filled out was full of typos, because I couldn't see the field to type in through the black dialogue boxes. -Their customer service is REALLY bad. When I had trouble signing up for the free card reader, I used the WORST customer service bot I've ever seen. It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words before I could even fully type my question. Then the human customer service rep I chatted with wanted to add things to my cart for me and kept trying to assume the sale before actually addressing my problem.

Square is super easy and I love it.

製品を使ってみた感想： Overall, it's awesome, super easy to use and I love it.

良いポイント:

I love how easy it was to start taking credit cards and to use Square as my POS. It syncs to my accounting software automatically and keeps track of all my products, invoices and charges.

改善してほしい点:

There isn't an automatic section for shipping and I have to add it manually as its own category. Not sure why they haven't built this into their invoicing platform yet even though so many people have asked about this.

Easy solution for taking payment

製品を使ってみた感想： Square has made it so easy to run the retail side of my business along with saving me a ton of money on fees my old bank charged for credit card processing.

良いポイント:

In the past I've used traditional forms of credit card accepting machines and software provided by my bank. Very expensive and cumbersome. Square has made accepting credit cards cost effective and very easy. The retail setup has made keeping inventory easy along with sorting out sales taxes. The advantage of using AP on phone when not in store is extremely helpful and again very easy to use.

改善してほしい点:

No real cons, If I were to get picky I'd say initial set up takes a bit of time but nothing really worth complaining about.

The Only Way To Accept Payments For Small Business

製品を使ってみた感想： I recommend using Square for small business purposes only. That being said, they have a wonderful option for POS.

良いポイント:

The Square plugin was super easy to use and fit most devices. The application is simple and adjustments were easy to make changes to. Paperless receipts are the best way to go about transactions.

改善してほしい点:

The price was a little high for the software. Using the plugin had its disadvantages if you use a phone and that phone has a protective case. The application sometimes froze.

Easy Sales and Storefeont

製品を使ってみた感想： I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me.

良いポイント:

User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand.

改善してほしい点:

Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule.

Convenient, easy to use POS for small business

製品を使ってみた感想： Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our books quicker and more accurately.

良いポイント:

The ability to take Square from our main location, to mobile and take payment anywhere

改善してほしい点:

Connectivity issues with WIFI occasionally

Game changer!

製品を使ってみた感想： I love it! I was searching for months and researching all different types of POS software and hardware and always came back to Square being the best bet. The quality is just there. The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you!

良いポイント:

I love how easy everything is to setup and use. No crazy long instructions to try to figure out and there aren’t multiple steps for just one thing. So user friendly. Love that everything is in one. Checkout features, inventory, clocking, card processing everything. They offer so much more too than just what I use. Amazing!

改善してほしい点:

The cost of hardware is kind of pricey but honest the value and quality is there so I can’t really complain!

A Useful Solution for your eCommerce Needs

製品を使ってみた感想： Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones.

良いポイント:

Square for Retail enables you to easily create an online eCommerce store, list your products, and sell them. It's quite simple to use, and this is perhaps what is the best reason to use Square. It is particularly useful for small businesses trying to build sales via social media and other online avenues. At the same time, it is useful for brick-and-mortar stores as well. While I use it for online sales, several of my colleagues use Square in their stores.

改善してほしい点:

A big drawback is that Square (as of the writing of this review) is unable to process payments from outside the United States. Thus, if you anticipate worldwide sales, Square may not be the best solution for your business. A second drawback is that it can be difficult to reach a live customer service representative. Unlike most companies, in which one simply phones in for service, Square requires that you first create a trouble ticket (at which point you will be assigned a case number). You then use the case number when phoning customer service. It's not horrible but in today's business world it's kind of annoying and time consuming. Square also lacks live online help, which is another downside.

I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

良いポイント:

I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

改善してほしい点:

I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

Square for Outdoor Retail Transactions

製品を使ってみた感想： Square is accessible with a low entry cost and it allows users to get into the point-of-sale with credit cards easily. Per transaction cost is expensive. Now that certain banks offer the same buffering that Square does (at one time, Square was one of only a few), I believe I would have been better off selecting a local bank to work with that has a lower per transaction fee. However, for me, the customer service really is the downfall of Square. While everything is working, all is good. Once a problem arises, it becomes dicey.

良いポイント:

If you are in an outdoor recreational type of business, Square works well because it does not require internet to complete a transactions. It's buffering capabiity provides 72 hours of time between a transaction and when it must be connected to the internet to "send" the transaction . This allowed us work near a riverbank where internet was not available and still accept credit cards. This was hugely important.

改善してほしい点:

On one occasion, we had a transaction which billed double on the customer's credit card yet we only received payment once. Her bank directed her to us. Square's customer service was dismal. I ended up just eating the $150 transaction vs. attempting to work with them. Had I used a local bank, I think this would have been resolved with much more ease.

Simple and easy to use

製品を使ってみた感想： My experience with it has been very good. To the point that I have no need or desire to change it. I can save peoples data on file to make that easier for them. I can run necessary reports as needed. I could do more with it however we really don't have the need for it.

良いポイント:

I use this for 2 purposes, 1) for our synagogue's gift shop and sales 2) as an option for our members to submit their tithes and offerings. I have both the simple square reader that I can use from my iphone as well as the stabilized system that holds the ipad with the card swiper and chip reader attachment. It is just so easy to use. I also like that the funds are moved to our accounts with out me having to move it or request it to be moved. I also like that the fee is taken out first then the amount is deposited rather that the full amound being deposited and a fee taken out monthly. It just simplifies it.

改善してほしい点:

I really don't have any complaints about it. I have used it before in my personal business and recommended it for the synagogue. There was a time that you would have had to invest in a credit card machine that was much more expensive. I am glad that something like square came along.

Easy to use for all people

製品を使ってみた感想： We need to be able to track which massage therapist saw which client, and with the notes section, we are able to do so with ease. We can also track commission on products that way making sure no transaction gets left behind. We also use square for our payroll. Having it all linked to one account is great!

良いポイント:

Square was very easy to navigate. It has many options to customize the software to fit any business’s needs. You can write a custom note about each transaction, making it easy to review the register at the end of the day.

改善してほしい点:

I haven’t ran into any problems with the software. As a massage & wellness center, we often do events and need to take our ‘cash register’ with us. Square makes it easy using the same credit card reader for in house transactions or cell phones on the go. It is all tracked the same way.

Easy and efficient

製品を使ってみた感想： Organizing all products sold, in stock, and custom orders.

良いポイント:

I can keep my sales, products, and inventory in one place. No problems every occur when using. Great software which helps me keep our business organized.

改善してほしい点:

I haven't encountered any problems. Everything is working efficiently like it should. It even gives suggestions.

Calling All Scout Troop Leaders: Square is great for your booth sales! (and other small businesses)

製品を使ってみた感想： I'm a Girl Scout Troop leader, and using Square has revolutionized our cookie booth sales. Now when someone says they don't have cash, we can give them the option to pay with a card,w which has gotten us a tom of sales we would otherwise have messed out on. We make a tiny margin on cookie sales as a troop, but Square's charges are so reasonable that it still works out very much to our benefit to use it. I highly recommend it for any kind of booth-style vendor, whether you're a troop, a church holding a bake sale or rummage sale, or a small business person vending at farmers' markets and craft fairs.

良いポイント:

Super easy to set up, easy to process payments, easy to generate receipts, and easy to track sales. Plus it's a very reasonable cost and lets you be much more accessible as a seller - no more juggling tons of loose cash!

改善してほしい点:

It can sometimes be glitchy, and obviously only works if there's a good internet connection. I had some initial problems with my chip reader that forced me to hand-enter a lot of cards, which is time consuming. But on the plus side, that option exists for when there's a problem with the reader.

Payments on the go!

製品を使ってみた感想： Bang for buck this wins hands down and I recommend it for everyone, no more big expensive machines to carry around

良いポイント:

Running a hire company, receiving payments on delivery is required on a daily, the square system is amazing can keep in your pocket and works every time. build quality is important it’s been dropped a few times and still works fine, also charge life is awesome, only needs charging every few months!

改善してほしい点:

Fees, but you get fees with any eftpos option, bonus here is no monthly fee

Simple to use, good interface

良いポイント:

Its very simple to use and train new employees on. Reports are easy to run and can get most data that you need. Allows you to communicate with customers. They are continuing evolving and adding new features.

改善してほしい点:

Wish there was a way to take a deposit for future orders (placed online or on the phone) so the sales are applied to the date they are picked not the day we take the payment. For advance orders, available pick up times are based on your hours of operations. Wish we could limit that depending on what is being ordered.

Recieve Your Payment In Any Form With This Innovative Software

製品を使ってみた感想： I utilize Square for Retail anytime that I am selling my merch in the streets. For example, if a customer is not carrying any cash, I simply will let them utilize their credit or debit card to make their purchase on the spot.

良いポイント:

The thing that I liked most about this particular software is the fact that it makes it possible for you receive any form of payment no matter where you are. It's simply the epitome of convenience.

改善してほしい点:

There were no cons with this particular software; and I can guarantee you that you would have an extremely hard time finding any as well.

Best POS system on the market today!!!

製品を使ってみた感想： My overall experience with Square for Retail has been great. Compared to other services it is head and shoulders above the competition and it seems like it will remain this way for the foreseeable future.

良いポイント:

Square for Retail adds a professional look to any small business. It helps raise the sales of your business while finding unique ways to reduce costs. It is a highly customizable app that can be tailored to the specific needs of your small business.

改善してほしい点:

The only thing that I dislike is the processing fee payment structure that they offer. It is a bit higher than other platforms, but the convenience and ease-of-use of the platform makes it worth it.

One of my core software solutions

良いポイント:

I use Square almost daily for my coffee roasting company. Its easy to use, easy to train others to use, and easy to customize for my ever changing inventory.

改善してほしい点:

Sometimes I wish the Square app had the same functionality as the Square website. For example, invoices are easier to work with on the web vs. working with them on the app. You can't print invoices from the app, yet you can from the web interface. Just little things like that. Not huge, but minor annoyances.

Gets the Job Done

製品を使ってみた感想： It easily satisfies our need for a payment processor, but we struggle to get it to do much more than that even after years of use. We've had trouble updating inventory and printing barcode labels. I'm not sure it justifies the monthly subscription price point.

良いポイント:

Square is an easy payment processing solution that we have been able to integrate into our retail store operations. I appreciate that it can keep track of inventory, but the process of adding items can be overwhelming. It's big strength is in it's reporting functions and it's ability to easily track YoY.

改善してほしい点:

We have a lot of glitches with the program, despite updates. We will have to restart and re-login. It is also difficult to add individual inventory items. Also the register display format is not customizable, you are limited to the defaults.

Great payment processing with little headache

製品を使ってみた感想： Great. Easy to use with quick payment transfer and straightforward fees.

良いポイント:

Easy to implement and can use on multiple devices. Can also accept multiple forms of payment and not restrict clients to only paying cash.

改善してほしい点:

Occasionally have difficulty getting software to connect with internet to process cards and the chip/contactless reader will sometimes not want to connect to the device.

Easy to accept payments on the go and fantastic integration

製品を使ってみた感想： I can charge for my uploaded products from Etsy (which love updates), or enter a specific dollar amount when charging a different price or charging for a product that hasn’t been listed online in my store. I get paid in a reasonable amount of time and it easily integrates with the rest of my shop for recording keeping.

良いポイント:

Along with the square credit card reader, I’m easily able to accept payments from my customers in person. I love that this is integrated with my Etsy shop. I’m easily able to charge for specific products, update my inventory when making a sale, and still keep track of the transaction inside my Etsy account.

改善してほしい点:

The only thing I don’t particularly like is the up charge for accessing funds immediately, but I can usually wait the couple of days to get paid and it’s not a big deal.

Square improved my business

製品を使ってみた感想： My overall experience is beyond satisfactory. This software is a mus for any business. Quick and easy to use and works without any glitches.

良いポイント:

The software is user friendly, quick and easy. I love their simple and straight forward layout. They literally contributed to my business growing!!!!

改善してほしい点:

I can't think of any negative thing to say, except at the beginning I had some problems that turned out to do with poor internet connection.