キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Square for Retailとは

オンラインで販売する場合であれ、実店舗で販売する場合であれ、Square for Retailは小売事業の規模やスタイルにかかわらず活用できます。

Square for Retailの製品詳細

良いポイント:

They offered the first $1,000 of sales with no fees due to a referral and you can share a code so the referrer and the referral recipient can both get that discount. What a great way to start.

改善してほしい点:

It requires internet connection, so it cannot be used is there is poor or no network/wifi or you cannot hotspot. Fees can sometimes be pricey on the business.

Square for Retailの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.4
機能
4.6
価格の妥当性
4.5

おすすめ度

8.8/10

Square for Retailの総合評価は4.7/5です。 (キャプテラに寄せられた476件のレビューより集計)。

Square for Retailを使用したことがありますか?

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レビューを絞り込む (476件)

Thomas
Thomas
video producer
認証済みLinkedInユーザー
メディア制作, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Worked great even in a rural area.

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Chase
Chase
アメリカのIT Sales
認証済みLinkedInユーザー
ファシリティサービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great for entrepreneurs

5.0 5 年前

製品を使ってみた感想: It is very easy to use and convenient for my customers

良いポイント:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

改善してほしい点:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Janet
アメリカのOwner
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Great Point of sale system

5.0 4 年前

製品を使ってみた感想: Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

良いポイント:

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

改善してほしい点:

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Melanie
アメリカのBusiness Owner
イベント企画運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

They Allow Fraud and Theft

1.0 3 年前

製品を使ってみた感想: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
Absolute fraud.

良いポイント:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

改善してほしい点:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Coree
アメリカのFashion Retailer
小売, 自営業
使用期間: 2年以上
投稿経路

Perfect On-the-Go Payment Solution!

5.0 5 年前

製品を使ってみた感想: When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!

良いポイント:

I absolutely LOVE the ease of use of Square! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier!

改善してほしい点:

I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly.

Craig
アメリカのBiz Dev
アパレル、ファッション, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Square is a great payment platform for retail stores.

5.0 5 年前

製品を使ってみた感想: This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square

良いポイント:

How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return.

改善してほしい点:

Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great! Not much to not like.

Marc
アメリカのBusiness Owner
小売, 自営業
使用期間: 1年以上
投稿経路

Daily User

5.0 4 年前

製品を使ってみた感想: Totally love it. i'm happy with the features, and I'm sure that by being well funded I will continue to see new features come up, unlike software I previously used that wasn't as well funded.

良いポイント:

I enjoy easily keeping track of my customer's info, including the ability to create my own custom fields and also group customers. These features make it easy for me to note a history with a customer, aside from just their purchases. Grouping customers allows me to enter a location, find the group of customers there, and know everyones name as a result of this reference

改善してほしい点:

I wish it were easier to transfer my client lest from other software, but thats the nature of software I guess.

Mayela
カナダのOwner
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

The simplest payment processing system

5.0 5 年前

製品を使ってみた感想: I have a small a small business and the square software works well for my needs

良いポイント:

The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.

改善してほしい点:

I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.

Janna
アメリカのowner
美術、工芸, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Square is super easy and I love it.

5.0 4 年前

製品を使ってみた感想: Overall, it's awesome, super easy to use and I love it.

良いポイント:

I love how easy it was to start taking credit cards and to use Square as my POS. It syncs to my accounting software automatically and keeps track of all my products, invoices and charges.

改善してほしい点:

There isn't an automatic section for shipping and I have to add it manually as its own category. Not sure why they haven't built this into their invoicing platform yet even though so many people have asked about this.

Katherine
Katherine
アメリカのEditor
認証済みLinkedInユーザー
出版, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Square is the Obvious Choice for POS Vendors

5.0 昨年

良いポイント:

It is reliable for customers and easy to use by our staff.

改善してほしい点:

We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control.

Chad
Chad
アメリカのChair Elect
エンタテインメント, 自営業
使用期間: 1年以上
投稿経路

Best POS for a small non-profit or business

5.0 4 年前

製品を使ってみた感想: Great fast point of sale software that does what it does very well.

良いポイント:

This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured.

改善してほしい点:

Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income.

Kathryn
アメリカのOwner
小売, 自営業
使用期間: 6~12か月
投稿経路

検討した類似製品:

Awesome Product

5.0 5 年前

製品を使ってみた感想: Overall, I am very satisfied it seems they have thought of everything when it comes to this app. They also have fantastic customer service if you need to call them with questions. I started my business last year and square has been fantastic to use for pop up's. Processing payments is a breeze and I have had very small issues that were resolved quickly and with ease.

良いポイント:

I love the app that goes with this product. I hold many pop up events for my shop and the square is fantastic for this. Adding inventory and processing payments is fantastic. I set up the app in very little time and thought it would take so much longer. I really like being able to use it with my phone and ipad and it has made payments so much easier. I will only use this software for my pop up shops.

改善してほしい点:

Sometimes I have wifi issues, but they have a great feature that will still accept payments offline. So even though its a pain, I still receive payment later.

Julianne
アメリカのWriter
認証済みLinkedInユーザー
非営利団体運営, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Best POS system I've found

5.0 5 年前

製品を使ってみた感想: As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

良いポイント:

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

改善してほしい点:

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Keturah
アメリカのExecutive Assistant
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Simple and easy to use

5.0 4 年前

製品を使ってみた感想: My experience with it has been very good. To the point that I have no need or desire to change it. I can save peoples data on file to make that easier for them. I can run necessary reports as needed. I could do more with it however we really don't have the need for it.

良いポイント:

I use this for 2 purposes, 1) for our synagogue's gift shop and sales 2) as an option for our members to submit their tithes and offerings. I have both the simple square reader that I can use from my iphone as well as the stabilized system that holds the ipad with the card swiper and chip reader attachment. It is just so easy to use. I also like that the funds are moved to our accounts with out me having to move it or request it to be moved. I also like that the fee is taken out first then the amount is deposited rather that the full amound being deposited and a fee taken out monthly. It just simplifies it.

改善してほしい点:

I really don't have any complaints about it. I have used it before in my personal business and recommended it for the synagogue. There was a time that you would have had to invest in a credit card machine that was much more expensive. I am glad that something like square came along.

Chace
アメリカのFreelance graphic artist
アニメーション, 自営業
使用期間: 1年以上
投稿経路

Square is the catalyst to making my passion have value.

5.0 6 年前

製品を使ってみた感想: I am a freelance graphic artist. I use this software to make it easy to put value in my art. I now have the easiest way to my a living on my work anywhere I am or will be. Overall wonderful experience.

良いポイント:

The most favorable feature in using square is its simplicity. In less than 10 minutes I was all set up with full understanding of how the software worked. It was quick and clean and practically effortless. When I was all finished I couldn’t believe it I said “ wow, really? That’s it? I’m done?” Great interface with extremely user-friendly and modern design.

改善してほしい点:

I honestly have no complaints. I have yet to run into any bugs or performance issues. Which, when there’s money involved is hard to come across and a very crucial detail. I had to speak with an operator one time and that was a fault entirely of my own and was user-friendly and convenient. He was helpful and the issue was rectified within minutes. Sorry but really can’t say a bad thing yet.

Tahnee
アメリカのOwner
小売, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Love Square! I've been using it a year and am very happy with everything!

5.0 7 年前

良いポイント:

I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

改善してほしい点:

The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

Kelsey
アメリカのlot manager
小売, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

First time Square user

5.0 2 年前

製品を使ってみた感想: Work for a company that only exists for 2 months of the year (winter seasonal), and was very easy to have people trained on it in a short period of time. Easy for customers to use online

良いポイント:

Use this product for just 6 weeks, was very very easy to learn and had people using it that were generally not good at computers. They also had an easy time using it. Easy to change product description at one location or across all locations. Really enjoyed the reports, easy to manipulate

改善してほしい点:

Really really challenging to use on a ipad for scheduling and adjusting people's time cards. Was very slow and would regularly crash. (This was specific for this app, all other functions on the ipad worked fine and quickly). Online orders, loved that when they came through you could update the progressed. HATED that you could not undo it. Would like to see the function that you could go forward and backwards, not just forwards. Online orders - customers would enter address online and it would go to the shop "closest" to their location. However this was closest as the crow flies, not closest for driving directions. Would love to see it function off of driving directions. Frequently, a people would make a curbside order and they would end up going to the second or third closest location to where they lived due to this

Russell
アメリカのMusic Producer
エンタテインメント, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Recieve Your Payment In Any Form With This Innovative Software

5.0 4 年前

製品を使ってみた感想: I utilize Square for Retail anytime that I am selling my merch in the streets. For example, if a customer is not carrying any cash, I simply will let them utilize their credit or debit card to make their purchase on the spot.

良いポイント:

The thing that I liked most about this particular software is the fact that it makes it possible for you receive any form of payment no matter where you are. It's simply the epitome of convenience.

改善してほしい点:

There were no cons with this particular software; and I can guarantee you that you would have an extremely hard time finding any as well.

Steve
アメリカのYouth Pastor
宗教団体, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Square - Useful for Churches as Well!

5.0 4 年前

製品を使ってみた感想: We have used Square to help facilitate receiving CC payments from our "customers" in both our church's coffee shop and book resource center, and it has been great! I would definitely recommend this to any church trying to open a coffee shop or book resource center of their own.

良いポイント:

I appreciate how Square has so easily integrated into our church's in-house coffee shop and also our church's book resource center (like a small book store). Square just makes the running of our coffee shop and book resource center so EASY!

改善してほしい点:

The only drawback that I can see is that, in our church, we have a population of individuals who may be unfamiliar with the idea of swiping a credit card through a device attached to an iPad... I can see how the "newness" of this tool might be daunting to some individuals (and thus potentially hinder them from using it), but on the whole, this is a very SMALL concern. So far, the "pros" have FAR outweighed the "cons"!

Chris
Chris
アメリカのSelf Employed
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

One Stop, Square for Retail

5.0 3 年前

製品を使ってみた感想: Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.

良いポイント:

I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.

改善してほしい点:

I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.

Mim
アメリカのTechnical Product Owner
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Super easy to use and avoids the common problem of not having cash on hand!

5.0 4 年前

製品を使ってみた感想: I appreciate that this system exists for business owners as I use it often when shopping locally. I rarely carry cash around anymore, so it's super helpful to have a system like this to utilize. I also trust it more than having to "securely" pay someone through another system that involves sending them a payment vs being able to swipe my card using the magnetic strip reader.

良いポイント:

Living in an area where there are a lot of community events (farmers markets), smaller boutiques and local shops, I tend to use this as a consumer a lot. I love how simple it is to utilize when I'm checking out, how it allows me to use a card vs having to carry cash around.

改善してほしい点:

I can't think of any cons to this system as a consumer and user of it. There might be charges incurred for the business owners that implement or purchase the system, but I would say it is definitely worth it from a consumer-standpoint.

認証済みレビュアー
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great POS for Small Business

4.0 4 年前

製品を使ってみた感想: Overall we are pleased with Square and its features. We would like to see Square integrate better with other platforms.

良いポイント:

Square is great for small business it allows the merchant to just pay a fee when a card is swiped rather than a monthly service fee and the percentage charged for swiping a card. They do have an inventory tracking system which is great if that is the only platform you use for inventory. You also get the benefit of free hardware if you choose not to purchase the Square POS system. Square deposits are quick, no holding funds for long periods of time like PayPal. Overall Square is very versatile and we have been very happy with it.

改善してほしい点:

The inventory tracking system is cumbersome and doesn't work nicely with QBO or Shopify. It cannot sync with our Shopify store which ultimately means we have to keep both platforms updated which is a real pain.

Jerry
アメリカのOwner
コンピュータ・ハードウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great solution

5.0 4 年前

良いポイント:

Inexpensive to buy! Swipers are free and chip readers are only 49.00. Square is easy to use in store or out of store. Processing fees are the lowest I've found anywhere.

改善してほしい点:

Make sure you use a tablet thats fast. Don't buy a cheap tablet of 30.00. pay upward of 75.00 other wise its very slow.

James
アメリカのOwner
食品、飲料, 自営業
使用期間: 2年以上
投稿経路

Easy to get started and expand as you grow!

5.0 5 年前

製品を使ってみた感想: Outstanding overall. Square is super reliable and user friendly.

良いポイント:

I like how easy it is to create a great looking online storefront. Clean and simple design options, easy to add/delete items, keep track of inventory, and an endless list of benefits!

改善してほしい点:

It is limited as far as page layout and imagery! The gift card function is not displayable on the product pages... or if it is I've not yet figured it out.

Kevin
アメリカのCEO
スポーツ用品, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Seamless Website Integration

5.0 4 年前

製品を使ってみた感想: Amazing solution that just works! Loyalty program is awesome and like everything else, seamless. Honestly was not even planning on keeping the software once a better solution was put in place. This IS the better solution!

良いポイント:

I was able to have my website up and running within a day after the design team I hired to build my site were unable to deliver it in over a month's time. Once you have input your products to sell it is a seamless process to get them onto your own website with Weebly.

改善してほしい点:

There is a bit of redundancy when adding new products, but not too bad. Especially once you get the hang of it.

Tin
アメリカのPhotographer
写真, 自営業
使用期間: 2年以上
投稿経路

Square

5.0 6 年前

良いポイント:

I love that it's so easy to send invoices in just a second! It keeps track of your clients names and client info, services, invoices etc which is such a timesaver! I can look st a glance and know what invoices have been paid and which ones need to send again.

改善してほしい点:

I would love there to be a way to enter services in so you don't have to type it in each time when making an invoice.