614件の結果
Capterraが無料の理由
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams. Slackの詳細
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free. Slackの詳細
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. LiveChatの詳細
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. LiveChatの詳細
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Unified platform for social media and customer experience management with highly intuitive and collaborative UI. Falcon.ioの詳細
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Falcon.ioの詳細
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Pipedriveの詳細
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Pipedriveの詳細
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent LiveAgentの詳細
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. LiveAgentの詳細
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. monday.comの詳細
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. monday.comの詳細
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Freshdeskの詳細
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Freshdeskの詳細
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Userlikeの詳細
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Userlikeの詳細
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. EngageBayの詳細
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. EngageBayの詳細
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Tribeの詳細
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's robust community engine, modular apps, integrations, widgets, and API to create thriving online communities. Tribeの詳細
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers,...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. SurveySparrowの詳細
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. SurveySparrowの詳細
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle on a single and affordable platform. Frogedの詳細
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Frogedの詳細
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Cannyの詳細
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Cannyの詳細
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. Acobotの詳細
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. Acobotの詳細
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution LiveVoxの詳細
LiveVox (Nasdaq: LVOX) is a powerful, next-generation contact center platform that powers more than 14 billion interactions a year. With 20 years of cloud experience and expertise, they seamlessly integrate omnichannel communications, CRM, AI, and WFO to deliver exceptional agent and customer experiences. Their reliable, easy-to-use technology helps maximize contact center performance, along with their battle-tested risk mitigation and security tools to help clients maximize their potential. LiveVoxの詳細
LiveVox (Nasdaq: LVOX) is a powerful, next-generation contact center platform that powers more than 14 billion interactions a year. With 20 years of cloud experience and expertise, they seamlessly...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
InnerTrends customers make more actionable growth decisions with their user data than any other analytics tool on the market. InnerTrendsの詳細
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data science tool that maps your unique software business to your data to provide built-in reporting. No need to be a data scientist! All the reports are in plain English, offering you actionable insights so that you can optimize your entire SaaS customer journey! InnerTrendsの詳細
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Nudgify is a Social Proof, Fomo & Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS & more Nudgifyの詳細
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento. Nudges turns live data into Social Proof and Sales Pop notifications such as Recent Sales, Live Visitors, but also Google and TrustPilot Reviews. Adding real-world context to your online business helps you to build trust and increase conversions. More Than a Simple Social Proof App (cf. ProveSource, CartKit, Proof Pulse), it goes beyond Social Proof. Nudgifyの詳細
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento. Nudges turns live data into Social Proof and Sales Pop...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
The fastest way to fast user onboarding. Convert more customers and increase retention. Userflowの詳細
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Userflowの詳細
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys,...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Consumer Marketing Platformの詳細
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Consumer Marketing Platformの詳細
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world, from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with customers, and drive results business leaders care about by integrating social across your whole organization. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world, from the smallest businesses to the largest enterprises. Build your brand,...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Build better customer relationships with the #1-rated Business Messenger.
Intercom is a Customer Communications Platform. With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The world's most successful companies, like Atlassian, Shopify, and New Relic use Intercom to deliver conversational customer experiences through chat, bots, and personalized messaging.
Intercom is a Customer Communications Platform. With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED on Capterra & G2! NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE REDEMPTION so people choose something they actually want. PURPOSE-DRIVEN with one day of clean water donated for every gift sent. FREE ACCOUNT to get started sending rewards in minutes, not months!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED on Capterra & G2! NO POINTS that lack transparency, value and impact....

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  • ライブチャット
  • フィードバック管理
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  • レポート/分析
  • 広報管理
The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data.
Service Cloud, the world's #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction and loyalty. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted.
Service Cloud, the world's #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Create interactive forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
You need data to power your business and you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should be easy, fun, and flawless on any device. By the way, Typeform integrates with over 500 of your favorite apps. Send data to Mailchimp to build your list, Google Sheets for analysis, or Salesforce to personalize your customer experience. Typeform: forms & surveys for the people.
You need data to power your business and you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Yotpo, the leading eCommerce marketing platform, integrates data-driven solutions for reviews, loyalty, SMS marketing, and more.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty,...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action.
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows,...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete these activities, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the customer journey.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Tango Card bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels.
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to collaborate to proactively engage with customers and deliver personalized responses, so your customers always feel like the most important one.
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the...

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  • ライブチャット
  • フィードバック管理
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  • レポート/分析
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The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
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Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey.
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product...

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  • ライブチャット
  • フィードバック管理
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  • レポート/分析
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Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level...

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  • ライブチャット
  • フィードバック管理
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  • レポート/分析
  • 広報管理
Our enterprise platform helps you manage business relationship workspaces for each of your prospects, customers and partners.
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place. Propose & close deals faster, serve & grow clients better, and transform your most valuable business relationships. Pricing (starting at $95/seat) varies depending on your company needs.
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place....

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers.
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing,...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your customers and clients.
EZ Texting is a SaaS company that delivers the fastest, easiest, and most reliable way to connect. It has served over 165,000 customers and is the #1 SMS platform for business users, setting the standard for business texting. Our messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences. With employees around the world, EZ Texting is continuously recognized as a Best Place to Work, as well as a top product for small and mid-market businesses.
EZ Texting is a SaaS company that delivers the fastest, easiest, and most reliable way to connect. It has served over 165,000 customers and is the #1 SMS platform for business users, setting the...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
The Genesys Cloud CX platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations.
The Genesys Cloud CX platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful...

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  • ライブチャット
  • フィードバック管理
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Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that capture both sentiments and behaviors. Easily integrate you own systems data in Feedier and measure against correlated insights that are visual and easy to share. Trigger personalized actions with your team that are securely organized and fully integrated into your workflows.
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms...

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  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理
Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.
Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's cloud-based messaging platform combines all of your contacts and conversations onto one screen, including SMS texting, MMS, Facebook Messenger, web chat and more. Schedule messages, automate personalized responses, send promotions, shortcodes and mobile keywords. Intelligent communication at scale.
Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's...

機能

  • ライブチャット
  • フィードバック管理
  • チャーン管理
  • レポート/分析
  • 広報管理