191件の結果
Capterraが無料の理由
Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing. Twilioの詳細
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Twilioの詳細
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
The effective, affordable, and easy-to-use IVR solution, AVOXI. See how easy it can be when you try risk-free! AVOXIの詳細
The AVOXI IVR solution is easy to use and extremely affordable - included with any virtual phone number at no extra cost. Associate an IVR with toll free, local, or non-geographic numbers from 170+ countries. Set up unlimited menus, multi-level IVR functions, etc. AVOXIの詳細
The AVOXI IVR solution is easy to use and extremely affordable - included with any virtual phone number at no extra cost. Associate an IVR with toll free, local, or non-geographic numbers from 170+...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Complete cloud platform for creating smarter customer engagement solutions in house, whether you are a service provider or enterprise. Inference Studioの詳細
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest cloud technologies, Inference provides a comprehensive App library with the ability to easily design your own solutions that include Speech Recognition, Text-to-Speech, Voice Biometrics and Conversational SMS. Inference Studioの詳細
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise. Using the latest...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Easily create IVR projects using our drag & dop designer! XCALLYの詳細
Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns... these are just some examples of what you can build with our Cally Square IVR Designer! Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer experience! XCALLYの詳細
Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns... these are just some examples of what you can build with our Cally Square IVR...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Bitrix24 #1 free business phone system and CRM in one used by 8 million businesses worldwide Bitrix24の詳細
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 8 million businesses worldwide! Bitrix24の詳細
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent LiveAgentの詳細
LiveAgent can help you integrate a call center functionality into an all-in-one multi-channel help desk solution. Centralize phone calls from your website or landline into a single place. Choose your VoIP provider, connect unlimited SIP trunks and local numbers, route and record calls. With LiveAgent, providing world-class customer service is easy. Start your free trial, no credit card required. LiveAgentの詳細
LiveAgent can help you integrate a call center functionality into an all-in-one multi-channel help desk solution. Centralize phone calls from your website or landline into a single place. Choose your...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Genesys Cloud CXの詳細
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. The Genesys Cloud CX IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilise natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Genesys Cloud CXの詳細
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. The Genesys Cloud CX IVR features includes versioning,...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Elevate your customer service with cloud-native call center software. Call Center Studio empowers you to serve customers anywhere. Call Center Studioの詳細
Elevate your customer service with cloud-native call center software. Operating an effective business is more important than ever. Call Center Studio offers cloud-based call center software, empowering you to serve customers anywhere. With an intuitive interface, set up easily and train agents in minutes. Listen to recordings, use AI tools to improve the experience for your customers. With powerful reporting and super-responsive customer service, you get 24/7 support from a dedicated team. Call Center Studioの詳細
Elevate your customer service with cloud-native call center software. Operating an effective business is more important than ever. Call Center Studio offers cloud-based call center software,...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities ROUTEEの詳細
Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging, Voice, Verification, Phone Numbers. Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center. ROUTEEの詳細
Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging,...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution LiveVoxの詳細
LiveVox (Nasdaq: LVOX) is a powerful, next-generation contact center platform that powers more than 14 billion interactions a year. With 20 years of cloud experience and expertise, they seamlessly integrate omnichannel communications, CRM, AI, and WFO to deliver exceptional agent and customer experiences. Their reliable, easy-to-use technology helps maximize contact center performance, along with their battle-tested risk mitigation and security tools to help clients maximize their potential. LiveVoxの詳細
LiveVox (Nasdaq: LVOX) is a powerful, next-generation contact center platform that powers more than 14 billion interactions a year. With 20 years of cloud experience and expertise, they seamlessly...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Global Call Forwardingの詳細
Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Make & receive calls using our softphone app or any other device. You can easily manage your virtual phone number(s) through an online portal or contact technical support 24/7 for assistance. We are trusted by thousands of multinational brands globally. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. Global Call Forwardingの詳細
Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Make & receive calls using our softphone app or any other device. You can easily manage your virtual phone...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Zendesk offers a fully integrated call center built right into its support platform.
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Teams that use Zendesk see a 20% reduction in support costs and a 27% increase in agent productivity. If you already have a call center, you can seamlessly integrate it with an API connection to our help desk.
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
NICE CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. CXone IVR offers centralized administration enabling immediate response to dynamic business conditions and customer journey optimization.
NICE CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a digital workforce to handle routine inquiries. With Five9 IVA you can build self-service applications that use the most powerful conversational AI engines.
Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Stop wasting your team's precious call time doing something an IVR menu can handle better.
Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing options with an easy-to-use drag and drop admin interface. Join 9,000+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: SMS, advanced call routing, analytics, call coaching, live feed, and other collaborative features.
Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
CloudTalk is a phone system with smart IVR that is super easy to setup. 2,500+ businesses like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best rated telephony solutions. Simplify the lives of your sales and customer support teams with 70+ advanced calling features. Improve communication with prospects thanks to the integration with your existing helpdesk, CRM and eCommerce systems as Helpscout, Pipedrive or Shopify. Start with a 14-Day trial for FREE.
CloudTalk is a phone system with smart IVR that is super easy to setup. 2,500+ businesses like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best rated telephony...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach or enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Integrate and make calls from your CRM. From only £17 per month.
Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Workiz provides an easy-to-use platform which allows service pros to manage their scheduling, invoicing, payment processing, and more.
With Workiz, home service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use platform which allows you to manage your scheduling, invoicing, payment processing, and much more.
With Workiz, home service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive,...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
RingCentral Call Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you¿re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing.
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. Provision, manage, and gain...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail, email, SMS, manage contacts and close more sales.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use!
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Leading global provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software that can be deployed quickly and nimbly by business userswithout costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Bright Pattern allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software that can be deployed quickly and nimbly by business userswithout costly professional services....

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
JustCall is a cloud-based phone system for sales and support teams to make, receive, log or record calls directly from desktop or phone
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appear more local to your international customers and prospects, helping you build trust and gain their confidence. JustCall gives you the platform your need to manage your international customers in a unified location, communicate with them with a simple and straightforward solution.
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Improve your call center technology and discover a UCaaS platform packed with capabilities and omnichannel conversation intelligence.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and manage all of your conversation channels, calls, chats, forms, and texts in one platform. More than 100,000 users trust CallTrackingMetrics' omnichannel platform to unify communications for their marketing, sales, and service teams.
By combining powerful call tracking and contact center tools, CallTrackingMetrics helps agencies and businesses deliver a more personalized customer experience. Discover which marketing campaigns are...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Asia’s largest cloud communication platform helping 4k+ firms improve customer engagement via calls & SMS for sales & support teams.
Exotel is Asia’s leading customer engagement platform, transforming the CX efforts of 4500+ businesses. Enterprises like Flipkart, Ola, Gojek & more use Exotel to handle peak periods of customer-agent engagement, thanks to its reliability. Exotel's remote-ready solution for cloud telephony, SMS or VoIP can be deployed in 30 minutes to support distributed sales & support teams. Use its customised industry solutions & patented products to transform 2FA, whisper or barge into calls and more.
Exotel is Asia’s leading customer engagement platform, transforming the CX efforts of 4500+ businesses. Enterprises like Flipkart, Ola, Gojek & more use Exotel to handle peak periods of customer-agent...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to
Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing, and a graphic interface (Diagram Studio) to develop voice routing, interaction, and chat stand out. Its variable expense model adjusted to operational fluctuations and constant innovation.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
A communication platform for your unique customer journey. When Zoom, Teams, and the rest don't quite work for your business.
A communication platform for your unique customer journey. When Zoom, Teams, and the rest don't quite work for your business. Spoke is a flexible communication platform that gives you control of every conversation, anywhere, anytime, on any device. Bring relevant information and context, usually reserved for the customer service team, out to every employee on any device. Replace your traditional PBX with a modern alternative on Twilio, fully integrated into Twilio Flex.
A communication platform for your unique customer journey. When Zoom, Teams, and the rest don't quite work for your business. Spoke is a flexible communication platform that gives you control of...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Channels is a data-driven IVR Software with free Web calls for you and your customers along with multiple other features.
Channels is an innovative IVR Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, Call Recordings, Live-listening, and more. Take the free option and try some of these features. Or, have them all with a full offer!
Channels is an innovative IVR Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento,...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions. Available on Cloud & On-premise.
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers and contact centers - each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD video/audio or reliable, customizable remote solutions, our products are built for your convenience. Even better, our products come at a pay-as-you-go model that starts at just USD 9.99. With Acefone, you always get the very best.
Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers and contact centers - each meant to simplify and automate your business communication processes....

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
CloudCall create innovative technology that makes business communications easier, quicker and more powerful.
CloudCall create innovative technology that makes business communications easier, quicker and more powerful. Through providing advanced software that integrates with CRMs, our users can manage their communications in the same space as their data, providing insight that has the power to transform the way they work.
CloudCall create innovative technology that makes business communications easier, quicker and more powerful. Through providing advanced software that integrates with CRMs, our users can manage their...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently.
Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or combine with ACD to route calls intelligently as per priority, agent skill or timing, while keeping workloads even. 1500+ companies worldwide use Ozonetel IVR as part of a complete, intelligent contact center suite. Setup in a few hours and access extensive features at 40% lower TC
Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.
Freshcaller’s IVR module is built to make work easier for support, sales, IT, and HR teams. Being a cloud-based phone system, Freshcaller brings together the best of legacy features like single and multi-level IVR, and modern cloud capabilities like Speech-enabled IVR and IVR CSAT to help you set up your business phone system. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and can be set up instantly.
Freshcaller’s IVR module is built to make work easier for support, sales, IT, and HR teams. Being a cloud-based phone system, Freshcaller brings together the best of legacy features like single and...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!!
With our IVR solution, you are able to: - 24-hour access to your customers to consult or transactional with your company. - Optimization of agents' time to dedicate themselves to the interactions that really require their participation. - Decrease the rate of missed calls, which is further reduced with the Call Back of uContact. - Provides a better redirection rate solving a larger number of first calls AND MUCH MORE!
With our IVR solution, you are able to: - 24-hour access to your customers to consult or transactional with your company. - Optimization of agents' time to dedicate themselves to the interactions...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理
Award-winning VoIP Solution with IVR capabilities. +40 advanced features. Improve your customer experience and never miss a call.
International award-winning Cloud PBX VoIP Solution with IVR capabilities that helps small and medium-sized businesses to professionally manage inbound calls and direct them instantly to the right person. Improve your customer experience and never miss a call. Easy setup. More than 40 advanced features: Conferencing | Call Forwarding | Unlimited Recording | CTI Integrations. Omnichannel 24/7 support service. VoIPstudio enables businesses to be more productive. Thousands of customers trust us!
International award-winning Cloud PBX VoIP Solution with IVR capabilities that helps small and medium-sized businesses to professionally manage inbound calls and direct them instantly to the right...

機能

  • 電話キー入力
  • 通話録音
  • ボイスメール
  • コールセンター運営
  • 通話記録
  • 通話ルーティング
  • アンケート/投票管理