---
description: CXone Mpowerを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXone Mpowerとは？ | 機能や料金、導入事例をご紹介【キャプテラ】
---

現在地表示: [ホーム](/) > [コールセンターシステム](/directory/30007/call-center/software) > [CXone Mpower](/software/134775/incontact-call-center-software) > [CXone Mpowerの類似製品](https://www.capterra.jp/alternatives/134775/incontact-call-center-software)

# CXone Mpowerの類似製品

Canonical: https://www.capterra.jp/alternatives/134775/incontact-call-center-software

> CXone Mpowerと同じカテゴリの上位製品を探してみましょう。機能、評価、レビューを比較して、自社ニーズに合った最適なソフトウェアを見つけてください。

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## 同じカテゴリの上位製品

1. **LiveAgent** — 4.7/5 (1754 reviews) — 優れたカスタマーサービスは、優れたヘルプデスク・ソフトウェアから始まります。LiveAgentで優れたカスタマーサービスを提供することによって、より多くの利用者を獲得できます。
   - [製品情報を見る](https://www.capterra.jp/software/102188/liveagent)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/102188/134775/liveagent/vs/incontact-call-center-software)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CXを使用すると、顧客関係がシンプルになります。電話、メール、チャットを1つのツールで結びつけ、顧客エンゲージメントを向上させることができます。
   - [製品情報を見る](https://www.capterra.jp/software/21409/genesys-cloud)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
3. **CallHippo** — 4.4/5 (675 reviews) — CallHippoは、ワールドクラスのサポートを提供する、使いやすい電話システムです。セットアップが簡単で、高度なレポートを提供します。
   - [製品情報を見る](https://www.capterra.jp/software/159578/callhippo)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/159578/incontact-call-center-software/vs/callhippo)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendeskは、業界トップレベルのカスタマー・サービス・ソリューションを提供します。
   - [製品情報を見る](https://www.capterra.jp/software/164283/zendesk)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/164283/incontact-call-center-software/vs/zendesk)
5. **XCALLY** — 4.8/5 (130 reviews) — AsteriskオープンソースPBXと統合されたカスタマー・ケア・スイートです。インバウンド、アウトバウンド、混合コンタクトセンター向けのマルチチャネル・ソリューションです。
   - [製品情報を見る](https://www.capterra.jp/software/136894/xcally)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/136894/incontact-call-center-software/vs/xcally)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — カスタマー・サービスをビジネスの中心に据えましょう。エージェントの生産性やマネージャーの影響力が高まり、顧客の意見を取り入れやすくなります。
   - [製品情報を見る](https://www.capterra.jp/software/169505/zoho-desk)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/169505/incontact-call-center-software/vs/zoho-desk)
7. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — 業界トップクラスのカスタマー・サービス・プラットフォームは、革新的なツールと統合されたデータでサービス従業員を強化します。
   - [製品情報を見る](https://www.capterra.jp/software/136189/salesforce)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/136189/incontact-call-center-software/vs/salesforce)
8. **Gladly** — 4.8/5 (139 reviews) — Gladlyは、人を中心とした単一の生涯にわたる顧客との会話を実現する、非常にパーソナルな顧客サービス・プラットフォームです。
   - [製品情報を見る](https://www.capterra.jp/software/156723/gladly)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/156723/incontact-call-center-software/vs/gladly)
9. **Talkdesk** — 4.5/5 (732 reviews) — Talkdeskは、高度な機能、包括的なレポート機能、シームレスな統合機能を備えた、直感的に使用できるクラウドベースのコンタクトセンター・ソフトウェアです。
   - [製品情報を見る](https://www.capterra.jp/software/132852/talkdesk)
   - [CXone Mpowerとの比較](https://www.capterra.jp/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
10. **RingCX** — 4.2/5 (253 reviews) — RingCentral Contact Centreソリューションは、オムニチャネル機能を提供し、ユーザーの顧客がユーザーとの関わり方を決定できるようにします。
    - [製品情報を見る](https://www.capterra.jp/software/154951/ringcentral-contact-center)
    - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/154951/incontact-call-center-software/vs/ringcentral-contact-center)
11. **UJET** — 4.6/5 (140 reviews) — UJETは、Web、電話、モバイル・アプリ上のカスタマー・サポートの革新を実現する最新のクラウド・コンタクトセンター・ソフトウェア企業です。
    - [製品情報を見る](https://www.capterra.jp/software/164070/ujet)
    - [CXone Mpowerとの比較](https://www.capterra.jp/compare/134775/164070/incontact-call-center-software/vs/ujet)

## 関連カテゴリー

- [コールセンターシステム](https://www.capterra.jp/directory/30007/call-center/software)
- [顧客満足度ツール](https://www.capterra.jp/directory/30541/customer-satisfaction/software)
- [顧客エンゲージメントツール](https://www.capterra.jp/directory/30906/customer-engagement/software)
- [カスタマーコミュニケーション・マネジメント システム](https://www.capterra.jp/directory/31002/customer-communications-management/software)
- [問い合わせ管理システム](https://www.capterra.jp/directory/22/customer-service/software)

## リンク

- [Capterraで表示する](https://www.capterra.jp/alternatives/134775/incontact-call-center-software)
- [製品プロフィールを表示](https://www.capterra.jp/software/134775/incontact-call-center-software)

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| de-CH | <https://www.capterra.ch/alternatives/134775/incontact-call-center-software> |
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| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
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| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
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| ja | <https://www.capterra.jp/alternatives/134775/incontact-call-center-software> |
| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
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| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

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